Very thorough with their work and honest with their dealings. Timely in picking me up and taking me…read moreback when car was finished.

I DO NOT RECOMMEND PUEBLO WEST AUTO TIRE AND DIESEL…read more After doing research in finding an auto shop to replace my brakes, we settled on this shop. They were friendly enough to provide me with a quote and got the appointment scheduled promptly. I picked up my car and all seemed fine. When I got there I was told they broke the wheel stud and they needed more time to fix that. That wasn't a big deal, but did raise question to me in regards to their lack of care. None the less I picked up my car and drove home. The next day I drove my now repaired car and all of a sudden after using said new brakes, my car flashes 4 warnings on the dash including the ABS, hill assist, vehicle traction control, check engine light, and at oil temp. HMMM...that seems very odd given I just got my car fixed the day before. Mind you I've never had any check engine lights on this vehicle. We call Joe back and he said to bring it back to the shop to get it checked out, all seems OK to me. Here's where the fun began...Joe calls back and let's me know unfortunately now my transmission solenoid is magically broken, which is a $1500+ fix. WOW! So you are telling me that a perfectly good car that had no issues prior to getting my brakes fixed now has ANOTHER MORE EXPENSIVE issue with it?! That makes ZERO SENSE. We then go back and forth with Chris who proceeds to tell us the same and says there is no way in which the two issues are related. Seems highly suspicious. Chris, while being a certified master technician clearly isn't aware that ABS, traction control and the transmission all literally speak to each other through the speed sensors right behind the brake rotor. They refused to provide us with the diagnostic codes that they apparently ran, they refused to take any accountability for their clear lack of car with my car that led to now a new issue, they then told me to pick up my car and get a second opinion. Upon picking up my car we were greeted by the owner, Patricia Mitchell, who was very rude, condescending and continued along with Chris' same attitude that it's not our problem. She then berated my husband by asking "do you work on cars?" when we had actual data and information to provide them, which Patricia knew nothing about. When asking Patricia questions she refused to answer. She then got loud and said she was done with us. So much for customer service huh, I guess the customer isn't always right ;) After speaking with Subaru dealer techs in both Littleton and Pueblo they both confirmed it was likely damage to the wheel speed sensors during the brake replacement that caused issues with these various systems. But PW ATD wanted to hear none of that and took zero accountability in this matter. Overall - TAKE YOUR BUSINESS ELSEWHERE, or you'll end up with another issue that magically appeared after your service. Better yet check the reviews before you go. **Since I can't reply back to the response below - I will address it here. Moral of the story - do not take your all-wheel drive vehicle to this shop. They claim below that brakes and your transmission are unrelated items, however anyone who understands how AWD vehicles function would understand that ABS, traction control and your brake module are all core components. It's these systems that all provide the data and work together to provide inputs/outputs to your transmission. In fact the transmission solenoid in question receives its data from the wheel speed sensor that is typically damaged during brake replacement. We did in fact speak with multiple Subaru technicians who confirmed the ABS sensors can be damaged during brake replacement and cause these cascading failures. We will be taking the vehicle to Subaru to now resolve the issues that have unfolded here.

Attention Pueblo! There is a real deal German car auto mechanic at this business. Edward is his…read morename and he LOVES working on German cars! My 1997 Audi A8 with 130000 miles had been dying at stoplights when the outside is hot for over three years. Being too lazy to drive to the Springs or Denver to get it fixed, I was just living with it. We had been at Shah's for lunch on a Saturday, when I noticed that Colorado Tire Auto Care, next door, had four German cars in the parking lot. I dropped in. Edward was at the service desk and convinced me that he could fix the problem. The long story short is that he did diagnose and fix the problem, and in record time. I am beyond elated. Vinnie, the GM, is to be commended as well. Obviously, his policy is to be straight with customers, and not gouge them. This business is a hidden gem.

The service was OK, very, very expensive. I had them do an oil change, when i asked for an…read moreestimate, i was told, same as everyone else. ended up 200.00, which isn't the same as everyone else. Battery replacement was 600.00

Shady at Best Purchased an oil change. Good for 7000 miles…read moreuntil next service. Received window sticker saying to return in 3000 miles or 3 months. Mentioned discrepancy and was told they would give me a check-up or top it off for free at 3000 miles. what is the point? other than to get me back in for another oil change before it is necessary. I was told this is Valvoline policy.

I am BEYOND DISHEARTENED to have to write this NEGATIVE review of VALVOLINE, 2005 S Pueblo Blvd,…read morePueblo CO 81005. I have been a loyal customer for several years taking in more than one vehicle for service at a time. I took my jeep wrangler in for its routine service in June 2024, my vehicle running beautifully prior to the oil change. Within hours of the oil change it began holding back, losing momentum. I called valvoline immediately and they instructed me to take it to the carwash, maybe the grease had leaked over. I did so & it continued. I called multiple times and they instructed me to try different interventions. i then went into their location, they replaced the airfilter that i had just purchased through them, it was soaked in oil. They assured me all was taken care of. The problem again persisted and i spoke to them again. I finally parked my jeep using it sparingly, i didn't know what else to do thinking maybe as the oil decreased it would fix the problem. Had they over filled it I wondered. I woke up to grease all over the ground, my front right tire (passenger side) full of grease, my jeep delaying. I called the site manager, Isaiah who informed me he would reach out to his area manager's. He later informs me he could not reach neither area manager and instead reached out to the area marketer. Within minutes he calls back and tells me "we aren't going to pay to fix this" and says they "GOOGLED POSSIBLE CAUSES on jeeps and PVC valve issues" and closed out the claim. Claim? What claim? i find out through customer care that Isaiah filed a claim unbeknownst to me & he and his area marketer MADE THEIR DECISION OF DENIAL as PVC valve issues because GOOGLE SAYS SO." ? How incredibly SHADY & Disheartening. I never was given the common courtesy of speaking to area management just a DENIAL! Very Underhanded! Please DO NOT go there trusting that they will value you as a customer! Had that been their loved one, treated so disrespectfully and not even offering to see the vehicle or a return call from an area manager, they too would be weary. I have a voice that should've been allowed to be heard, i was denied that right! My concerns minimized, no thats too much credit, my voice was not validated. We all work too hard to pay our bills, maintain our vehicles. Thats all i was trying to do. I'm a single Mother who works long tedious hours in an Emergency Room setting, now having to coordinate rides to/from work until i can get this resolved. Im not looking for any freebies that is not who I am, but I DO BELIEVE in INTEGRITY AND DOING THE RIGHT THING. To be so DEVALUED as a loyal customer for years is heartbreaking! They are not to be trusted! Zero stars, its the lowest of customer service there is, but one star at least customer care was polite. My pictures are attached and being sent to corporate. Nothing will be done most likely, i would never treat a customer this way. Never. Just disheartened at their lack of professionalism and the shadiness. Melody Figueroa

The customer service here was pleasant throughout all interactions with this place. Loreal the…read moreServices department Liaison was polite, helpful and I would say went above and beyond my expectations for a Truck Center. Arlyn the Technician that worked on my truck was very informative. He showed me everything that was fixed and how to notice certain issues going forward! This is a great team here. My turn around time wasn't too bad either. Kudos to Loreal & Arlyn!

Ok so I had a nasty review. But I can say rush reached out to me and made the situation right…read more Kevin the Gm took care of the situation. I am appreciative.

These guys are the best. Alway do right by me. I'm a female and they always explain. Prices are…read moreaffordable. Great service, but they are busy. Olivia medrano

Wife and I have used car doctor for years. They are always willing to go the extra mile to…read morecomplete any service we have requested. Go, Car Doctor! :-)

Best car maintenance in Pueblo. I have lived in Pueblo for 3 years now and I have tried the…read moremajority of all car maintenances in Pueblo. I spent $3,000 at other local Pueblo car dealership for multiple issues and I was finally referred to T's by a family member and I spent less than $700 and my car was fixed. My car is old so it runs into problems often and T's is the ONLY place in Pueblo that will fix it for a VERY good price and will have it done so quickly. Each time my car has never taken more than 2-3 days MAX! They ALWAYS call and approve w me before they do any work on the car about price and parts even if something comes up, they will call. Great customer service by all employees

I took my 2013 Honda CRV in and described the problem to both a mechanic and the owner and let them…read moreknow what I was able to narrow it down to. They assured me they would look into it but ended up replacing other parts not once but twice on a separate visit. I ended up taking it to the Honda dealership and after they ran the diagnostic it was exactly what I had told T's . So after dropping almost $500 at Ts I had pay more than that for the actual problem to get fixed. T's is good for small maintenance jobs but other that if you need something dealer specific then it's best to go that route

This place is a RIPOFF... after my breaks were taken apart, one caliper broken off. I opted for…read moreturning the rotors which should only be about $20 each. New caliper order from I dont know where. Economy break pads put on and I doubt if the brake fluid was even flushed, 2hrs labor max. I was charged $600 with w/2 coupons applied for $40 off!!!!!!!!! I will NEVER GO BACK to Brakes Plus BS!!!!!! Another woman in the waiting area had them put everything back on her car and she said she was Not paying what they quoted her and She left!!!!! F Brakes Plus!!!!!!!

This week I had to get an oil change for my truck and went back to Brakes Plus, on West Northern…read moreAvenue at S. Prairie Avenue, and later discovered my Power Steering Cap was not on the reservoir. I contacted Manager Terry G. and explained my issue. Manager Terry G. took it upon himself to assure me that I will be afforded a replacement at Brakes Plus cost. Customer service is always excellent and this solidified my opinion. And relieved my stress.

These guys are amazing and trustworthy. I wont take my car to anyone else. They made sure to stay…read morewithin price range and get done what I needed.

The staff at Prigmores are amazing. They did a fabulous job of correcting a steering issue on my…read moretruck. I highly recommend them.