Went here based off a recommendation from a friend…read more I needed to get a flat tire fixed, and they did it in about 15 minutes. Once that was done, they then checked my other tires free of charge. It only cost me $20, and that is good value for what I paid. I will definitely go back to them again.

The guys went above and beyond in helping us today. Love them! My hubby had break issues and the…read morenice young man helped him bleed his brakes free of charge!!

Very thorough with their work and honest with their dealings. Timely in picking me up and taking me…read moreback when car was finished.

I DO NOT RECOMMEND PUEBLO WEST AUTO TIRE AND DIESEL…read more After doing research in finding an auto shop to replace my brakes, we settled on this shop. They were friendly enough to provide me with a quote and got the appointment scheduled promptly. I picked up my car and all seemed fine. When I got there I was told they broke the wheel stud and they needed more time to fix that. That wasn't a big deal, but did raise question to me in regards to their lack of care. None the less I picked up my car and drove home. The next day I drove my now repaired car and all of a sudden after using said new brakes, my car flashes 4 warnings on the dash including the ABS, hill assist, vehicle traction control, check engine light, and at oil temp. HMMM...that seems very odd given I just got my car fixed the day before. Mind you I've never had any check engine lights on this vehicle. We call Joe back and he said to bring it back to the shop to get it checked out, all seems OK to me. Here's where the fun began...Joe calls back and let's me know unfortunately now my transmission solenoid is magically broken, which is a $1500+ fix. WOW! So you are telling me that a perfectly good car that had no issues prior to getting my brakes fixed now has ANOTHER MORE EXPENSIVE issue with it?! That makes ZERO SENSE. We then go back and forth with Chris who proceeds to tell us the same and says there is no way in which the two issues are related. Seems highly suspicious. Chris, while being a certified master technician clearly isn't aware that ABS, traction control and the transmission all literally speak to each other through the speed sensors right behind the brake rotor. They refused to provide us with the diagnostic codes that they apparently ran, they refused to take any accountability for their clear lack of car with my car that led to now a new issue, they then told me to pick up my car and get a second opinion. Upon picking up my car we were greeted by the owner, Patricia Mitchell, who was very rude, condescending and continued along with Chris' same attitude that it's not our problem. She then berated my husband by asking "do you work on cars?" when we had actual data and information to provide them, which Patricia knew nothing about. When asking Patricia questions she refused to answer. She then got loud and said she was done with us. So much for customer service huh, I guess the customer isn't always right ;) After speaking with Subaru dealer techs in both Littleton and Pueblo they both confirmed it was likely damage to the wheel speed sensors during the brake replacement that caused issues with these various systems. But PW ATD wanted to hear none of that and took zero accountability in this matter. Overall - TAKE YOUR BUSINESS ELSEWHERE, or you'll end up with another issue that magically appeared after your service. Better yet check the reviews before you go. **Since I can't reply back to the response below - I will address it here. Moral of the story - do not take your all-wheel drive vehicle to this shop. They claim below that brakes and your transmission are unrelated items, however anyone who understands how AWD vehicles function would understand that ABS, traction control and your brake module are all core components. It's these systems that all provide the data and work together to provide inputs/outputs to your transmission. In fact the transmission solenoid in question receives its data from the wheel speed sensor that is typically damaged during brake replacement. We did in fact speak with multiple Subaru technicians who confirmed the ABS sensors can be damaged during brake replacement and cause these cascading failures. We will be taking the vehicle to Subaru to now resolve the issues that have unfolded here.

The service was OK, very, very expensive. I had them do an oil change, when i asked for an…read moreestimate, i was told, same as everyone else. ended up 200.00, which isn't the same as everyone else. Battery replacement was 600.00

Attention Pueblo! There is a real deal German car auto mechanic at this business. Edward is his…read morename and he LOVES working on German cars! My 1997 Audi A8 with 130000 miles had been dying at stoplights when the outside is hot for over three years. Being too lazy to drive to the Springs or Denver to get it fixed, I was just living with it. We had been at Shah's for lunch on a Saturday, when I noticed that Colorado Tire Auto Care, next door, had four German cars in the parking lot. I dropped in. Edward was at the service desk and convinced me that he could fix the problem. The long story short is that he did diagnose and fix the problem, and in record time. I am beyond elated. Vinnie, the GM, is to be commended as well. Obviously, his policy is to be straight with customers, and not gouge them. This business is a hidden gem.

installed my tires wrong and overcharged. the employees here are unprofessional. stay as far from…read morehere as possible. you have been warned go to a diff tire place trust me. i wish i woukd have!

Always there to help and have always been treated with respect. Quick service and good priceread more

I needed to get all-weather tires for my car as we just moved from a state where they weren't…read moreneeded. These guys got me in and out in under 20 minutes and were very friendly and knowledgable. This is my new Discount Tire for sure!

Got four new tires inflation was suppose to be 39 psi. One wheel had 56 psi, two at 32 psi and one…read moreat 28 psi! Not good! Won't be back!!!

I was the first person in right at 8:01. There was at least three people working two in the bays…read moreand one inside the customer area. The gentleman upfront was very helpful. Getting me started. I was there for a simple patch because I had a screw. After an hour of sitting there and watching three more employees come in. No one had called my name or come to look for me so I went up front and I could see my car was parked out front already if I hadn't gone up there, how long would it have been before they notified me? They were already helping the lady who came in after me for a new tires and were ringing her out. Mind you she came in about 15 minutes after me. I understand different processes take different amounts of time, but it shouldn't take an hour for a patch.

I had posted about this on Facebook, but realizing that I don't live in the Pueblo area, it was…read moreprobably not hitting my target audience. I decided to go to YELP, the options were a profanity filled rant versus a concise and to the point review of this outfit. I opted for the second, even though I've seen plenty of the first option out there. Earlier in the year, a young lady was in for an oil change on a Subaru. She was told in no short order that within a month or so she would need brakes, to the tune of $2,000. Having own Subaru's I knew that they came with the indicator tabs that would start making noise prior to the brakes rubbing on the rotors. I was nursing a back injury and was unable at the time to do much of anything as far as even take the wheels off of the car to look at them. After my full recovery I loaded up my car; floor jack, jack stands, impact wrench, brake working tools, a new set of front brakes and all the necessary materials to install and clean up. Drove 75 miles, and proceeded to prep the vehicle for the brake job. Once the vehicle was safely lifted in the air I removed both front wheels, proceeded to remove the passenger side brake pads. Much to my surprise, comparing them to the brand new ones they were almost identical. I did not have calipers with me but in my estimation 1/32nd of an inch had been worn from the original brakes compared to the brand new set sitting next to them. Checked the driver side same thing, check both rear brakes, same thing. I returned the brakes to a store in Pueblo of the same name where I purchased them, where I was told in no uncertain terms that this Big-O is not part of the Nationwide chain but individually owned franchise as is the other one in Pueblo and the one in Trinidad. All owned by one family, kind of like the Jiffy Lube & Screw's were up in Denver in the early to mid-2000s. As you can see in the picture the brand new brakes are on the left the ones taken off of the vehicle are on the right yes this vehicle needed a $2,000 brake job like I need a hole in my head. My guess is this poor lady would have brought her vehicle in, handed then the keys, they would have parked it in the back for about 4 hours, gave her a call and said "it's ready to go, come and get it". $$$$ ! The owners of this not so fine automotive repair establishment are more than welcome to retort, whether they retort with some form of a good reason, or a blatant lie is up to them. I don't expect much especially this day and age, I have practically given up on any form of real customer service or morals when it comes to most businesses. Citizens of Pueblo and Trinidad you have been warned what you do is up to you and out of my hands. Have a wonderful day, and please find a reputable mechanic. "Mechanics were created, because even Engineers need Heroes"

I've had decent experiences in the past but it's frustrating enough to wake up to a flat tire let…read morealone when the tire places Google listing says they open at 8:30 and you wait around till 8:45 trying to get it done before work and they just never open. Very very frustrating.

Man I tell you, I was in SUCH a bind. I spent 2 days trying to get tires in the Walsenburg/Pueblo…read morearea and I'm so grateful I was recommended Steve's Tire World. NOT only did Steve go completely out of his way for me, by searching for a very specific set of tires, but he got me on the road again. I'm moving and completely starting over from Texas all the way to Seattle, single traveler, and I was scared because I knew I was about to lose a tire. They took account and concern in my situation and really helped me when no other place could! If it wasn't for Steve and his crew I would've been stranded here longer. I definitely would tell my friends and my family to come here, anytime!