It was very good food and very quick service at a reasonable price. The staff is always friendly and the restaurant is always clean. Thanks for another great dining experience! read more

It's amazing place to go. The staff are very Friend friendly. They're right there and eager to Help. Food does not take long at all. The prices are very reasonable and affordable for a family to go out. Great atmosphere. read more

Best menudo soup I've had in a Mexican restaurant. Fresh oysters were delicious .Our waiter was excellent and helpful . Never expected to find such a place in Spruce Pine. read more

Very good dinner past Sunday night. Traditional selections were really good. Good service, and thanks for making a 16 year old's birthday dinner so much fun. read more

No other restaurant to go to and ended up here. They need more of costumer service. You're in the US and you should need at least basic English to begin with, I'm sorry but it's the truth...host and hostess should have a smile when your costumer comes in not only to people you know:) ...ambience is nice ..food wise, and the drink is good. And the drink I was going to order they don't have ;( read more

Puerto Nuevo - Inchilada and mangonada - Mexican Near Me - Spruce Pine, North Carolina

Forget all the reviews you see on this Yelp. If you Google this place, the Google reviews are 4.5 stars! 1. Facility: clean, welcoming, kind staff and great service. Music is fun and makes you shoulder shake while you're at the table. (Ignore the wankers that say it's too loud) 2. Margaritas. Presentation is delightful. Next level for a Mexican joint. We had an ice ball that was the shape of a rose! And what other margarita at a Mexican place has berries in the glass. 3. Food: well wow. So fresh, the meats were elegant, and delivered on an 8 person table of hungry tummies. 4. Location: you're right at the Walmart shopping center. Great for before or after grocery pit stops. 5. There are NOT rocks in the bean dip My recommendation: don't walk, run!! This place is legit. Get the Cantina nachos, the Yolanda, the Mexican tacos, all of it! read more

Puerto Nuevo - Organic Margarita - Mexican Near Me - Spruce Pine, North Carolina

Clean atmosphere, friendly service & AMAZING AUTHENTIC MEXICAN FOOD!! The Guacamole Maxicana = so good I could have had that as my meal!! Luckily I still ordered - their enchiladas were perfectly flavored and wonderful. Their bean dip and queso ... Ok I can't say enough good things - a GEM in the mountains, enjoy the view - it's worth the drive!! Oh! & a Salsa bar - pick your favorites!! read more

Excellent food at reasonable prices. Very attentive staff who care about their customers dining experience.

Service? They wrote the book. No one stands around. The manager, the servers, the bus people, they do it all! I've never seen anything like it in all my travels. The food is even better! Food in the mountains should not be this good outside of Mexico. They also have a salsa bar that has multiple salsa and they have the best white salsa I've ever had. Sorry west coast, the east coast in the mountains blow you away. read more

Puerto Nuevo - La Supeior - Mexican Near Me - Spruce Pine, North Carolina

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In town for the week from Tucson, Arizona. I'm very spoiled with Mexican food and didn't expect to find an authentic restaurant in Spruce Pine. All the food was excellent, and I especially loved the music and decor of the restaurant. Will definitely recommend and be back next trip! read more

Great Mexican and seafood! It's always served quickly by a friendly staff. The location is a former fast food restaurant so there's lots of light in the dining room giving an open feeling. read more

Great quality Mexican food, clean and attractive restaurant, great staff, uplifting authentic music, clean restrooms, nice outdoor patio, dog friendly. I can't say enough! And you won't get a Chile rellano that looks like a pile of hamburger with cheese melted on top. Generous portions. Mmm read more

Puerto Nuevo - Thanks from Maggie and Katie! - Mexican Near Me - Spruce Pine, North Carolina

Love the food, but every time I go there the music is too loud. I asked politely if they would turn it down and they refused. We had a table of five and we could barely have a conversation. read more

Our first time trying this restaurant. We haven't been out much due to C19 and were looking forward to a nice meal. On the plus side, they were well-staffed and the staff was very attentive. Much appreciated! I had steak fajitas. Was expecting great fajitas but no, not to be. They were served on a plate, not on the usual cast iron pan that keeps them hot throughout the meal. Not sure why they did that because the people at the next table also ordered fajitas and theirs was served sizzling on a pan. The steak was somewhat overcooked, with the tips of the strips black. Yet they were bland in taste. My husband had the beef nachos. The portion was huge, so that was good. But several chunks of the ground beef were red or pink inside. Ground beef should NEVER be served undercooked. This isn't a difficult dish to prepare. Disappointing and a bit gross. Another downside was that the music was so loud, it made it difficult to have a conversation at normal volume. This wasn't live music, just recorded Mexican music really blaring over the speakers. We noticed it as soon as we entered the building, how could you not? We did not mention the issues with the food to the staff as I'm always uneasy sending food back. Not sure if we'll eat there again. I would consider something more basic but really, what is more basic than nachos? 3 stars only because the wait staff were really good. read more

Worst dining experience ever. Manager must have been away and staff was just sitting around so was not sure who was waiting on me. No menu right away, had to ASK for one, slow in water delivery, food was mediocre at best, had to request to lower sound of music. Go to Claudia's just down the road! read more

Everything I've ever ordered here has been great. The staff have always been polite and friendly. Can be very busy during lunch or dinner.

The food here is good. If you ever get what you ordered. The wait staff cannot understand or speak English. Today was the third time I've been there with problems. Orders have been wrong or just not submitted because of the communication problem. Today they tried to pass off what was clearly bottled coleslaw dressing as tartar sauce. It was super sweet and you could pour it out of the cup. They insisted it was tartar sauce I've given this place too many chances already. Never again!! read more

The waitress could not enunciate clear English. Both orders came out wrong, she did not write anything down, when she took our order. There was a rock in the bean dip that was brought to the table. When we told management about the rock. They played it off, because it has happened before. The supplier of the beans doesn't clean them, so they have rocks in them. Obviously this place doesn't clean them either, elst I wouldn't have found a rock in my mouth. The food was the typical Mexican food, and was not good at all. Steer clear of this place, lest you want a broke toofus read more

Best Mexican restaurant around ! I ate there several times ( around 4 ) and I have never been disappointed. The food is great the drinks are outstanding and speaking about outstanding so is the staff the place is a very friendly and comfortable. read more