I recently moved into the city & had a hard time finding a vape shop that carried the Fogger Switch Pro Kits/Pods in the GUM MINT & COOL MINT flavors. After checking about 10 different spots, including going over to Oakland I finally came across Puff Puff Pass Vape Shop - & Honestly, it's hands down one of the best vape shops in SF My go-to flavor is really popular so it sells out fast, therefore I reached out to them on Instagram @PuffPuffPassSf & asked if they could notify me when the gum mint was back in stock- & they actually followed through & did, which I really appreciated. I picked up 5 Fogger Switch Pro Pods & only Paid $112 -- Value was GREAT, prices were FAIR & the selection was SOLID. Overall Experience is definitely a 5/5 SUPER-RELIABLE, TRUST-WORTHY & I HIGHLY-RECOMMEND! read more

Puff Puff Pass - Fogger Switch - Pro Kit's + Pods (Gum Mint - Cool Mint ) - Vape Shops Near Me - San Francisco, California

The only thing better than their great selection was their service. You got to check this place out.

Customer service prices absolutely recommended..... they just remodelled and it looks fire and the whole inventory is new

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The purchase was very smooth. The worker was very friendly funny and helpful. He included a sticker and some other goodies with my purchase. Totally worth it get your goods HERE!! read more

AMAZING SERVICE!! I made a magnificent purchase and was so happy with my experience here. Beautiful selection at a great value!!

Great selection, good prices and excellent and nice staff. My favorite smoke shop in the city

I absolutely loved the two girls' energy when I stepped in last week. I enjoyed listening in on some witty banter as I browsed :) Very knowledgeable staff and lots of great smoking toys. I bought a few goodies but what lured me in was the cookies grinders and such. WAY BETTER PRICES than cookies and a whole lot less stuck up too. I LOOOVE Berner but his people act like they're curing aids or something. At puff puff pass, WAY MORE CHILL and overall better atmosphere. Definitely WAY MORE WELCOMING. read more

Puff Puff Pass - Puff Puff Pass exterior - Vape Shops Near Me - San Francisco, California

Prettiest crafted glass pipes from different artists. Lots of wrap selections. Knowledgeable staff. Friendly and helpful. They have grinders and apparel as well. Cool shop to walk thru. They take credit card and we're having a holiday sale on some items read more

- Huge selection (massive) - Super friendly staff. They didn't follow me around or pressure me at all -- they just were there when you needed them - check out some really impressive glass work in the back read more

Loved My Time With Puff Puff Pass! They Had It All From Bongs, Vaporizers, Pipes That Any Homie Would Like. We Came In Specifically For 3 New Bongs For Our Dispensary Event At Hippie Hill This 420! We Got A First Time Discount Of $60 Dollars On Our $700 Dollar Purchase. These Guys Really Know How To Provide Great Customer Service And An Enjoyable Shopping Experiencing When It Comes Down To Glassware! Thanks Puff Puff Pass, We'll Be Back Soon! -SureFyre Collective read more

Puff Puff Pass - Loved My Time With Puff Puff Pass! They Had It All From Bongs, Vaporizers, Pipes That Any Homie Would Like.Thanks Puff -SureFyre Collective - Vape Shops Near Me - San Francisco, California

Current hours are 10am-7pm. Curbside. I have come here for over 10 years. Today, I had a big old glass emergency and they fixed me up. The only problem was, how was I living without the pieces they sold me before?? I explained my situation, gave a rough estimate on sizing for my bong and sold me supreme quality at a great price. Always gonna come back. I would also like to add that for the amount of stress that local businesses are under right now, the helpfulness and friendly demeanor of the entire stuff was very appreciated. read more

A great place to buy incense. No. Seriously. Puff Puff Pass has friendly helpful staff. It's open late. And they have a vast selection of different kinds of incense. Also a solid place to buy quality hookah and coals. I'm a fan. Trust. read more

Cool Store... But did we really need another pipe shop in The Haight ? I haven't counted yet but I bet that pipe/smoke shops now out number the shoe stores here . Still it's a cool looking store with everything displayed well. The window display is great and for that it gets 4 stars !!!! The prices of the pipes are ok . Altho I have plenty already. And I now spend my money on catnip :) -Simon the Cat read more

Puff Puff Pass - Vape Shops Near Me - San Francisco, California

So I've been wanting to buy a Hooka for a while now, but never been able to have the time to ask about my options, and what to look for when buying one. I just happened to stop in Puff Puff Pass with some friends and I began asking the employees about the Hookas. I expected them to just try and push more expensive items, and not go into much detail, however the people here were the complete opposite. All the workers were so very friendly, and informative. No presure salesmen!!! They kept it real when it came to informing me about what to look for, and what's more realistic. I told them that I would definately be back when I get paid!!! read more

Huge selection, super awesome friendly staff :) Also, their name is hella cute. I found a beautiful little honeycomb here. Kinda pricey, but I love them nonetheless. read more

Puff Puff Pass - pretty glass :D - Vape Shops Near Me - San Francisco, California

This place was so great! Huge variety of products, all ranging in price, size, color etc. It took me a while to look at everything and decide what I wanted and the staff was so patient with me and answered all my questions. James was really a gentleman and really informative. I explained to him why it was taking me so long to pick something and what I was looking for. He helped me find exactly what I needed, I'm so in love with my new bubbler thank you so much James. P.S. Her name is lupita, lupe for short read more

Puff Puff Pass - Vape Shops Near Me - San Francisco, California

A fine, well stocked, old school head shop. With all the new stuff you need too. The guys who run this place are the best. Friendly. Mellow. Well worth a trip to the Haight to visit a classic. read more

Thank you sam for the hook up on my piece!!! Quality pieces at affordable prices with excellent coherent service. See you guys next time I'm in town for sure! read more

Puff Puff Pass - Love it - Vape Shops Near Me - San Francisco, California

While visiting SF I stopped in to review their selection of vape pens, and after a great conversation with the two guys working I decided to purchase a Nimbus. Fast forward two days, I'm finally back home to Seattle and was excited to try my new toy for the first time. I plug it in to charge and notice that the battery unit on the device is showing no life. I waited 2 hours for it to fully charge hoping that this would change but nothing happened. I tried multiple different techniques for getting my nimbus to work but had no success. The very next morning I called the shop to arrange for a refund and was told they its against their store policy to give refunds and I would have to send it back for them to review. I then explained that I was purchasing this for a special Thanksgiving dinner and I couldn't wait up to a week for them to review and replace and I would rather just have a refund so I could purchase close to home. The "co-owner" then proceeded to blame me for being inpatient and living in Seattle and would only give me store credit. The conversation went in circles for the next 5 mins, so I just decided to count my loses and work directly with the product manufacturer. Double-Check all the purchases you make with these guys because even if the purchase is defected they will not refund you. read more

This review is gonna make me sound like a HUGE stoner, which I'm not, but: Adam M and I went here to get a piece for our roomate's 30th birthday. Y'know how head shops tend to inflate the hell out of the prices? $60 for a bubbler? $40 for a decent pipe? Not here. We got a nice bong with an ice-catcher for $60. We actually had to have a long debate about which of the modestly priced water pipes we preferred. Of course if you're a stoner trust fund baby they have your $400 4' tall, inside-out blown, triple diffuser, glass on glass, glow in the dark, therapeutic, artificially intelligent, aerodynamic monstrosities as well. The staff were friendly and fast ("Oh! That one wobbles? Here, let me grab you another... alright, here's a green one a yellow one and a blue. Feel free to swap the bowls around!") and the place was clean and well lit. Everything was also clearly priced, which means you don't have to ask a salesperson about any piece that looks remotely interesting-- a definite plus if for *some* reason you're paranoid... All in all a great, great head shop. read more

Great smoke shop. Yes, it's a bit commercial, but this store is pretty large, has a great selection, & the customer service is excellent. At $10 a pop, I thought their fake cigarettes were a bit pricey & they break very easily. That's my main complaint - otherwise, I think most things are reasonably priced. The Salvia here is much cheaper than what you would get on St. Mark's in NYC. After some advice from one of the staff here, I tried the 60x. Five minutes of the weirdest visuals I've ever seen... All in all, a great one-stop shop for your smoking needs... read more

If I could give this crap hole a -2 star rating, I totally would. Customer service is not something they specialize in, in fact they've never even heard of it. Even if their prices were low, I would much rather spend more of my money somewhere else than EVER give them 1 cent. They are far too distracted to help their customers. And, far too arrogant to admit they suck. I hope they go out of business. Yes, I said it. I'm SHOCKED by all the positive reviews, absolutely SHOCKED. read more

Best selection and service in the area, don't be fooled by cheap competition. These guys have the product knowledge you can count on. Service will wow you when they the extra mile to make sure they accommodate your needs. Overall, thumbs up and good work fellas. UPDATE, My cousin dropped her wallet there and the young man that works there was amazing enough to locate her on facebook and leave her a message. We went back and picked it up and it was all good. Thanks fellas. read more

\i was excited to check the back "heady" room, but found nothing heady in there except for some roor's , they need to add some Bearclaw . Eugene Rain, Bradon or Dosher peices. i think sunshine coast & pipe dreams are still my favorites on haight and they are really about the art witch i find very important.\ i miss the smoothie place that was there before.. read more

I was visiting san fran with my wife, and stopped off at this shop to get a replacement for my easy vape because it had a chip in it. The guy went to the back to get the replacement, and i opened and looked at it before purchasing. Later, after I had driven back to Colorado, I discovered that they had covered up a large chipped piece with the rubber tube. Great, I bought a chipped piece to replace a chipped piece. It doesn't take much effort to discover they have done this to a number of other people. If they want to take responsibility for their bad practices and the expense of shipping me a replacement they can send me a message on yelp and I will remove this, but otherwise potential customers should consider their reputation for selling bad wares before purchasing. read more

Ok selection, bad customer service (hella attitude). Piece I bought was messed up. Hole is "pinched" inside. The hole is too small to even stick a needle through which makes it impossible to clean. Pissed that I chose the piece... pissed that they had the piece to choose. lol. Won't be back! GOIN BACK TO BERKELEY for the good stuff :) read more

Seamed like they had a pretty good selection however as I was bout to ask for help an older male employee (maybe a manager) yelled at another employee in front of me and my roommate. It was completely uncalled for. By the look on the females face it seamed as if this was a pretty normal thing and it upsets her. There is no reason to yell at another employee on the sales floor. I have no idea what the issue was but even if an employee made a mistake you don't yell at them on the floor in front of costumers. Because of this we decided not to purchase anything I can't support a company that treats its employees like that. They lost 2 pretty big sales because of this both my roommate and my self wanted several high priced items. read more

I agree that they have a vast selection; however the quality of their bongs is horrible. Bought one of their small size bongs the other day and 2 hours later, the glass cracked. Called up the store to see if I could come by again to get a replacement or to have them check it out since I bought the item 2 hours prior but they blamed me and said they're not going to do anything about it. In the end, I would rather pay the extra $ 5-10 at some other place but get quality items instead of go here and get cheaply made products with bad customer service. read more

Hands down the best service I've ever received in a smoke shop. I came in with two of my friends who were interested in buying grinders, the guy helping us was extremely friendly and informative. I was not there to buy anything, however the doob tubes caught my eye and I just had to get one. My friends each bought grinders and one of my friends bought a pipe. Overall a great experience! I didn't catch the guy's name who was helping us but he was really tall with a cool beard and super chill. read more

Puff Puff Pass - Grinders and pipes and swishers! - Vape Shops Near Me - San Francisco, California

I had been a smoker and a dipper for over 25 years and i knew i wasn't ready to completely say goodbye to nicotine and was curious about vaping. So, about three weeks ago i walked into Puff Puff Pass a little nervous about what to expect From the moment i walked into Puff Puff Pass, i felt really good energy from professionals that really care about what they're doing and know their craft. They were beyond helpful and without any judgements which immediately put my mind at ease. They walked me through options, educated, fostered and even therapeutically supported my transition off of tobacco and were truly proud of me for taking that step. I personally dealt with Sam Fish, who is just an all around smart, lovely person and i'm sure you'd get the same treatment from others that work there Isa, Marisa and John. I have since been back to upgrade to a more sophisticated device and Fish had my back through the process. if you're self conscious or trepidatious in any way about taking this step, these are your people. Thanks again--i'll see you soon. -Mark Ps John, thanks for the tip on the new Mountain Dew flavors. read more

Didn't buy anything, just browsed but BOY, what a selection. If you have to buy a hookah, pipe or lighter, you have GOT to check out Puff Puff Pass. Never have I seen such a vast array/selection of pipes, lighters and hookahs! They even have a girly section full of mostly pink, blown glass pipes which is kind of cute. Amongst all the smoking paraphernalia, I saw dolphins, Spongebobs, a Marge SImpson and even more animals and what not. The owner is damn well-friendly and very nice. Apparently he used to own a sandal shop. From sandals to pipes and hookahs? Oh, what a guy. read more

Loved this place! Had to pick up a pipe at this historical crossroads and the guys in here were super nice and helpful! Had decent prices on their merchandise! read more

Not sure why people are complaining heavily about the prices, it made me nervous coming here but I was really pleasantly surprised by the experience! My first time buying a bong, and the person working there helped me get set up with exactly what I needed and it was much cheaper than expected. I'll definitely be coming back for any future smoking needs! You rock, thanks guys read more

I went there to get a piece. it was on sale for 100$ more than the other shop i was at. also i bought a wax pen from them and its already broken. 1/5. expensive and not worth read more

It is really great to go there as a novelty if you are a tourist I find it to be a bit more expensive than other places but I am on a budget. For some people that would not be a problem. The staff are very friendly and they have a good selection of all their products but a little pricier than I have found in the city read more

I live the displays here and the guys know their stuff, I bought a herbal vaporizer here and it was great . When I come here and I'm just in the area the choice of wraps . I also like the vaporizer they recommend that I decide to buy for my e CIG suggestions read more

Probably my favorite smoke shop on The Haight. I've never actually bought anything for myself here, but I have bought stuff here for my underage friends lololol don't tell anyone. They have a great selection of good - looking pieces in all price ranges, with some cheaper little ones in the front, and some pricier stuff in the back. There's also always stuff on sale, even though I'm sure every smoke shop always intends to sell their stuff for the "50% off" price that they sell it for to make it seem like you're getting a better deal. Well, it actually is a pretty good deal. My favorite thing about this place, though? Minimal pressure. They will, of course, ask you if you would like to see anything in the case, and even sometimes bring out some options, but for the most part, if you say, "I'm just looking." they won't bug you too much. The place itself is also very clean, and well - organized. read more

Great smoke shop. My cousin lives 2 doors down and we just decided to stop in to see that they had to offer. Great selection of pipes, bongs, bubblers, and tons of other smoking accessories. Prices were great for the location. They could easily charge 15% more for everything and they could get away with it. Sure this place is a little touristy for regular visits, but they have great stuff, and the staff was pretty chill. Cheers guys. read more

Oh man, this smoke shop is top notch. Their service and wide array of selections are out of this world. Since I'm leaving for the Philippines, my friends convinced me I should get a pipe straight from the Haight to symbolize my SF background. My friend found me an AWESOME one and I just had to get it. Too bad that I didn't have enough money to buy it... not even without tax! But like I said, the people here were GREAT and the guy offered it to me no tax and a discount! What nice people!!!! I swear, the people in here are great. Well deserved rank here. I'd go back for my purchase of a zippo here ANYTIME. read more