Great service and great prices. Guy and Jennifer were able to quickly schedule a delivery and kept…read moreus up to date on the delivery timeline. They were able to get a load delivered faster and cheaper than it would have been if I had picked it up somewhere else.

I generally don't leave reviews. In this case I felt the need to post this review…read more We have been purchasing from this company on and off for years. We only purchase specific product and only when not in stock at our everyday vendor, so we're not a big customer or anything.. Our ordering department created a purchase order that clearly states to ship all orders as complete. The company called us and stated that one of the items we ordered was back ordered. We told them no problem, and to ship what they had in stock. A couple of days later we received 2 boxes. In one of the boxes was the bulk of the order we placed less (5) bags of the item that was supposedly back-ordered. In the other box was (2) packs out of the (5) that were supposed to be back-ordered and a separate invoice for both packages. The main package has a freight charge of $13.80 added since we did not meet the minimum requirement for free freight, so no issues there. The issue is with box #2 which had the (2) item packs which totaled $5.00, and which were supposed to be back-ordered for (5) item packs, and with a freight charge of $11.49.. We contacted there customer service dept. and let them know we felt they had made an error and we wanted to speak with someone who could help us resolve it. They transferred us off to the owner MARC SNYDER, so I told him what happened. Mark said he did not see any issues with this. I went over the facts and that our PO specifically states to ship complete, and that it made no sense that we received the 2nd box with only 2 packs of the item. Then asked him if they were back ordered why he only sent the 2 bags vs. 5 bags and he stated that was how may came in. That's when I got upset, and stated are you telling me that you guys had only 2 bags of this product on back order from the factory? He stated must have been.. I say, so you expect me to believe that your wholesale company decided to purchase only 2 small packs for your inventory of this very common item? He said I guess so.. I said Mark, this makes no sense. It sounds like your people made an error and just shipped them out and that the invoice in box said that we still had (3) packs on back order. I said Mark, does it make sense that your people would send us (2) packs of product @ $2.50ea, for a total of $5.00 and a $11.49 fright charge? He thought it did. I stated I did not feel comfortable paying an $11.49 charge for a 5.00 item and that if anything why didn't they simply put these 2 small items into an envelope and put in the mail or something? In the heat I also said that I would not be paying this freight charge since we did not approve it. He told me, that we don't even purchase that much from them, and that if we didn't pay the freight that he would move our account to COD. He had no interest is making this right and or taking responsibility for his people actions. What poor customer service this guy has.. Granted we are not a regular customer and do very little business with these guys, but it really shouldn't matter. We still spent over $130.00 and we are still a customer. Mark I hope you know that as the owner of the business that your customer service and ability to resolve issues leaves something to be desired.. I just hope the rest of your team is not trained by you in customer service, and you should definitely not be in charge of customer resolution. Mark, As you and know given our payment history with your company over the years, we always pay our bills, and this is no exception. We will pay these 2 invoices in full, including the absorbent freight charge on package 2, that we did not approve. Folks, there is so many options when purchasing product, why use people who don't have both parties interest in mind. A good partnership is always win / win.

This has been an extremely important resource for myself and the other workers here are Hawk…read moreLocksmith. I have relied on the catalogs and realistic price points. The location is easy for all of my Technicians to get to when they need new supplies for Installations or Re Keying. I like and recommend this place 100%!

i went in to metropolitan appliance on memorial day weekend and had done my online research and was…read morepretty certain what i wanted in terms of a replacement slide in stove. jacob a approached me and ended up helping me. we spent over an hour talking about options and discussing standard coil vs induction/glass top. i wasn't going to go that route but jacob is very thorough and not pushy at all; multiple times he stated that his goal was for me to purchase something i felt comfortable with and would be happy to own. i appreciated that. ultimately i decided to go with a frigidaire model that was a drastic improvement on the stove/oven i've lived with for two decades. he took care of the payment paperwork, the scheduling of delivery which had to wait until now and also all the communication between us. he was also kind enough to send a follow up email alerting me to being eligible for a rebate based on the model i had chosen. today, the delivery folks showed up within the stated window and i'll just say that the tracking system clients are sent to know when to expect the delivery is magic! it helped a lot to be prepared and to have cleared the adjacent space but it left no guessing for when they would arrive. jorge and his teammate (sorry, i didn't catch his name) were professional and efficient. they knew how to handle the extrication of the old appliance, how to set up the new one and insure it was level, and they walked me through basic operating instructions. all told (and i haven't yet used the appliance) i have been very happy with the level of service and courteous communication from this business. it makes me want to provide their name to others who are in the appliance market and to use them again when i next need a replacement.

Dan Bach was our sales person and gave us excellent service to sell us our new stove. When our…read morerange was delivered, it was brought and installed by Ned and Mahdi, who did an amazing job making sure that everything was properly installed without any damage to our floors or our home. Ned and Mahdi went above and beyond to provide excellent service and I would want them to help with any other appliance installation in the future! They were professional and careful and methodical.

Great service, and tech solved the problem in 5 minutes!! Would recommend highly!!…read more A great company to do business with!

I have never taken the time to do a review, but John at Copy Tech went above and beyond for our…read morecompany. We have a very old copy machine that needed a part that is no longer available. The people who sold it to us told us we would need to buy a new machine. I called around and most places said we were out of luck, but John came out to look at our copier and said he would check some old inventory to see if there were any spare parts he could use. He was able to find the replacement part and had it installed in a timely manner at a fraction of the cost a new copier.

I place an another online and forgot one more thing I send them an email to add one more item and…read morethey basically charge me double the price for shipping just because I add one more small item that's unacceptable first and last time that I order from this guys .

Been dealing with Window101 for a couple of years now and have spent close to $1000 with them…read more They're fine unless you have a problem. I had a 22 inch strip washer T-bar that literally warped (most unusual thing I've seen). Didn't lay flat on the window. I called Casey in customer service and he couldn't send me a new one, or issue me a $14.25 credit to make things right. I will NEVER do business with this company again, and I'll make sure that anyone I know in the window cleaning business knows what lousy customer service they offer when the chips are down!

Great staff , i really like working with Andrei . He know all the product .read more

Awesome local company with great pricing and designs! Do yourself a favor and call them!read more

I highly recommend Monroe Shed Depot. We had a shed delivered and assembled in January and we…read morecouldn't be happier. Reasonably priced, quality materials and fast/efficient build. These guys really have a great product and know their stuff. And super friendly, trustworthy guys.

I have used products from Winsol Laboratories in my business for more than 20 years. The products…read moreare amazing. They are available from retailers all over the country or directly from Winsol. Every time I have called with questions I have been able to speak directly with a staff chemist. They deserve a good solid Woohoo! 5 star rating.