Giving three stars because I like the shop and the folks are mostly friendly and seem…read moreknowledgeable. However, I can't give them higher than three stars due to my repair shop experience. I dropped off a lawn mower purchased from this location in March 2021. (dropped off 7/14) Talked to them later that day after they said there was a warranty issue. I called 7/16 to get an update and was told the warranty issue was cleared up, the part to fix it was on site, and the repair should be completed "in the next day or two." I'm happy thinking I will have it in time for the weekend so I can mow. Called back Monday, 7/20 for an update. Apparently the guy who works on this type of mower was out, but a box of supplies for this brand had just arrived, so he should be able to wrap it up when he returned the next day. (I thought the part was on site on 7/16???) Called AGAIN on 7/22 for an update. Was told by Jacob, (who seemed be inconvenienced by my call), that the parts were on order and he had no idea when they would arrive. I asked if I should expect a month or a week....He said closer to a week, but I don't have a lot of faith in them at the moment.

Great local place. If they don't have it they can generally get it. They only stock quality stuff…read more Staff is knowledgable. I used to get weirded out at how friendly they were, always asking me if I need anything, etc.. I was accustomed to the Home Depot model of wandering aimlessly for an hour looking for a single bolt. Once I learned to embrace the friendliness and be like "Yes, you can help me find this one bolt I need." Now it is great. In and out quickly.

Purchased Little Giant Ladder Pro 26 Series in 2007 + additional items over past years. Visited…read moretoday bringing small ladder in hopes to purchase Foot Assembly Kit, unfortunately they do not sell kits but Stevie thought he might have few parts in recycle bin. Brought my small ladder into warehouse and Stevie rummaged through recycle bin finding 2 Front & 2 Back "brand new" feet that could be modified to attach to ladder. BIG Thank you to Stevie for going above & beyond. Great customer service, you made my day! :)

Fantastic Customer Support. Ask for Stevey he was exceptional! Honest and thoughtful and personable!read more

What a cool tool store! The only thing they don't have is floor space! Lots of great tools at…read morereasonable prices! The staff was friendly and helped us find everything we were looking for. There were a lot of American made options too! Check them out!

Excellent tool store. Very large selection of mechanics, construction, electrician etc tools…read more Best part is they carry professional-level US & European made tools - Williams, Wiha, Wera, Stabila and so on. Plus they carry low cost Asian stuff. A much better option than Harbor Freight.

Good prices, helpful and knowledgeable sales staff. It as just easy. I think that's enough said.read more

Great customer service and prices. Much easier to shop at and better selection than the big box…read morestores. My go to place for tile.

This store has treated us so amazingly. We purchased a used Hot Springs hot tub from an estate…read moresale. We didn't even know if it would work. We bombarded the sales and service area with questions and issues. They have constantly treated us like we are the most important customer they have. We have spent almost no money with them yet but they have now turned us into huge fans. Linda and Scott in Sales and Rob, the Service manager have gone so far out of their way to help us we would feel guilty to ever go anywhere else for anything and we will recommend them to anyone. I wish all businesses treated their customers and potential customers this well.

Horrible customer service. They do not return phone calls or emails! They're happy to take your…read moremoney and deliver a tub but then they drop you like a bad habit. Stay away!!!

I live in Phoenix Arizona and I bought a used pressure washer off Facebook Marketplace. It looked…read moregood, ran good and started on first pull and all the pressure washer functionality worked perfectly, so it was a good buy. I reached out to RK Power to ask maintenance questions so I could properly care for my first pressure washer. The owner Russ wrote me back right away and gave me exact instructions on how to perform maintenance and care. He also let me know my new machine is 23 years old! This review is to highlight the outstanding support and the obvious build quality. RK Power Washers builds a quality product that won't just last years, but decades! Thank you Russ for the help with my machine. I love it!

RK Pressure Washers do a great job. I had them work on my…read moreunit a couple years ago. I went back to have some work done because I had an oil leak and was told honestly use it until it dies because the cost to repair it is more than it is worth. I love the honesty and will return to buy a new unit when the current unit dies!

BEST AQUAQUIP. I always get my pool water tested here. The…read morestaff are very friendly, and they test your pool water for free! Of course, if you do need chemicals, you can buy them here. Cheers!

Bought a Hot springs spa from the federal way Aqua quip. spa…read morehas been nothing but trouble. every time I call for service they inform me a service tech will contact me. they never do and then when you pursue it they give me a date a month out. I ended up fixing a broken light myself that I bought on Amazon for $2. aquaquip said the part was back ordered. now I have a leak and they want to give me a service date a month out. if I can finder the cracked plastic gasket I will fix myself! save yourself the hassle and do not buy a spa from here!

The crew at Farwest Paint was extremely helpful and dependable in putting together some special…read moreformulas of stain matching for Brazilian Hardwood and mahogany on a pavilion style outdoor kitchen structure that I did on Mercer Island.

Great paint. Great color selection. They can match whatever you bring them…read more Painting the whole house with their products--including stain on the doors. Friendly, knowledgeable and great value.