This is our go to Cozumel excursion spot. We tried something new last time and it was a big…read moremistake...we just kept comparing it to Paradise. We've been here with kids and without and its always a fun, relaxed and enjoyable time. The service is great, the food is pretty good, the drinks are flowing and the place is clean and not overcrowded. Perfection.

The food is terrible. The beach is disgusting with bandaids everywhere. It is packed in with…read morelittle to no space and we even had a cabana. I've been to beach clubs in other locations and this place is not worth the money or time.

We visited Mr. Sancho's Beach Club in Cozumel during a cruise stop and had a fantastic experience…read more The beach club is about a 15-20 minute taxi ride from the cruise port where the ships dock. When we got off the ship there was a line of taxis ready to go and the ride cost $20 for two people one way. When we arrived, the staff greeted us and guided us to the front desk where we checked in for our reservation. I highly recommend making a reservation ahead of time because it definitely helps expedite your entrance. One thing worth noting is that when we booked online it didn't show cabanas available, but when we arrived the host checked and was able to get us into one. I highly recommend getting a cabana if one is available because it gives you a nice private area to relax. That said, there are also plenty of tables with covered umbrellas that provide shade from the sun. What really stood out about this place was the level of service. It was incredibly attentive. I honestly don't think we ever waited more than a few minutes before someone came by asking if we needed another drink or more food. Our servers were Juan and Pops/Eric and both of them were fantastic. It felt like every time I turned my head one of them was checking in to make sure we had everything we needed. They offer all-inclusive food and you can either go up to the buffet or order directly from the menu and have it delivered to your table or cabana. The property also has multiple pools, massage services, swim-up areas, and gift shops around the resort. At one point what appeared to be a manager came by and asked how we heard about the place and checked in on how our experience was going. That really reinforced how focused they are on service. The location is right on the beach so you get beautiful ocean views while enjoying unlimited food and drinks throughout the day. Overall Mr. Sancho's delivers a great beach day experience with excellent service and it's definitely a place I would visit again when returning to Cozumel.

Went here during port day of a Carnival cruise. I've been here already in the past and compared to…read moremy recent visit; this place is NOT how it used to be. I will more than likely NOT be back again. Before I begin my thorough review, I would like to call out JULIO who works the adult side pool bar. He was disgustingly rude to me and others during my visit. When I asked for 4 drinks and only received 3, I reminded him I had 1 more which he then yelled at me about "you're not the only one in the pool" which was crazy because I spoke politely and patiently waited to inform him I was missing a drink. Any chance he got to show attitude, HE DID. And TO ALL SKIN TONES AND RACES in the pool! Absolutely sad and ridiculous, I didn't even want to be in the pool anymore because of him. I will instead shout out CHISMAS for being absolutely kind and having great customer service on the other side of the bar where the swings were. He heard how Julio treated me and told me to only get my drinks from him instead and I'm thankful because he was kind, my drinks tasted better and he was a perfect bartender with great customer communication skills! Thank you Chismas! Now, upon arrival and paying for our day passes, staff were hasty and not as friendly as they once were. Even the taxi driver we had on the ride over from port was very minimal in conversation; maybe only said 2 words. I was hoping once we got to Mr sanchos the staff would be different, but they weren't; they were also minimal in conversation, rude, and basically just trying to move us along. When we finally found OUR OWN table with shade (no help from any staff at all) it took over 40 mins to finally get a waiter to even bring us menus or serve us. Yet, when a big party of white people came, they were shifting around tables and chairs trying to take over the little area we were in and immediately were given menus and serviced by a waiter. Mind you, we also had a big group with us and all the staff were making it seem like a big deal for us to have a large table/accommodating area and didn't want us to move any tables or chairs...interesting, right? Don't worry tho because we didn't let the other large party take over the area and we happily moved tables to accommodate us, just as they did :) The menu they have now is significantly smaller than it used to be. One side of drinks and just one side of food. Wow. Food was alright, I tried the buffet and ordered off the menu; nothing to rave about at all. I feel like the whole vibe of this place has just went down and the quality does not match the price as being worth it. This looks like it'll be my last time coming to Mr Sancho's; I'll be going to one of the other newly built all inclusive beaches next time in Cozumel port. This experience SUCKED 2/10 (2 points strictly for Chismas the bartender).

10/10 recommend!…read more Service is on point. I have never been disappointed! Omar, Roberto, and Julien, gracias! Food and beverages flow like it's the way it was intended! Cabanas are via reservation and they are super useful for groups and those that need an afternoon nap! I absolutely love this place!

I am writing this review because I believe Paradise Beach needs to seriously address a safety issue…read moreand the way my concerns were handled by management. I have been to Paradise Beach before and understand how the all-inclusive package works, including the alcohol service. My concern is not that alcohol is available -- my concern is what happens when guests are drinking to the point that their safety may be compromised. My 25-year-old daughter is currently visiting Paradise Beach with her boyfriend and a female friend. Based on videos posted online, they were taking shots and participating in the "rainbow" drink challenge over approximately five hours. In the videos, they appeared severely intoxicated. They were impaired to the point that I was genuinely concerned they may not have been able to make safe decisions for themselves, especially while in another country and participating in activities such as water excursions. A person who is extremely intoxicated around water or in an unfamiliar environment can be at serious risk of injury or even death. This is not a minor concern. What concerns me even more is how my safety concern was handled by the manager, Manuel. I called the beach club because I was frightened for my daughter's safety and wanted someone on-site to be aware of the situation. Instead of listening, showing concern, or acknowledging the seriousness of the situation, Manuel was rude, dismissive, and told me that I am her mother and she is my responsibility and can drink as much as she wants. That response was extremely disappointing. I understand that adults are responsible for their own choices, but an establishment that promotes unlimited alcohol also has a responsibility to recognize when a guest may be dangerously impaired and vulnerable. A manager's response to a legitimate safety concern should be compassion, professionalism, and a willingness to help -- not dismissal. At the time of writing this, I do not even know whether my daughter made it safely back to the cruise ship, and I am left worried about her well-being. Paradise Beach needs to review both its alcohol service practices and the behavior and training of its management staff. The issue here is not simply that someone drank too much -- the issue is that a safety concern was raised and was not taken seriously by the person responsible for managing the facility.

Warm water and beautiful white sand. The sand does get very hot. If you burn easy bring an umbrella…read morebecause there is no shade. Great for families with children because there is a reef/rock formation that blocks the oceans waves.

On our drive around the island we stoped at Chen Rio and ended up having an idealic lunch in the…read morebeach! We ordered foot, then swam in the turquoise water, then returned to our table to eat! What more could you ask for?

You can skip it and never feel FOMO…read more I wanted paradise, but what I got was... well, Playa Palancar. Yes, it's technically a beach, but let's not pretend every patch of sand in Cozumel is created equal. The Good: It's easy enough to get to, and you can rent chairs, grab food, and say you've been to one of the island's "popular" beaches. The Not-So-Good: Drinks here are expensive -- and when I say expensive, I mean "why am I paying tourist-bar prices for a soda that tastes like pee?" Expensive wouldn't sting so much if the quality matched, but it doesn't. The sand? Mushy. The beach? Leaves a lot to be desired. The vibe? More "crowded pit stop" than "Caribbean escape." 5.00 sodas should not taste like they were brewed in a bathtub. Playa Palancar can be skipped. Cozumel has better, prettier, and more authentic beaches without the overpriced drinks and mushy sand. If you want the Caribbean dream, keep moving -- this isn't it. Playa Palancar proves not all beaches are created Instagram-ready.

This place is AWESOME!!! It has a beautiful beautiful beach, with crystal clear water. We had some…read moremixed ceviche which was fresh and very tasty and some loaded chicken nachos and let me tell you....we didn't have to eat anything else!! And A very special thanks to my server "Henry" who took care of me and my wife the entire day. He was on point!!!

Came here to access the beach. Minimum requirement to spend a food and a drink per person to use…read moretheir amenities and to use the beach, kinda ripoff policy but this is what you get most of the places around Cancun, Tulum, and Cozumel. Kinda figure out if you cannot beat the system then go along with it. The food and service is alright at this place. There are some waves and current at the beach, kinda have to put some effort to swim and to snorkle in here. I would say this isnt the best place to enjoy the beach. If you go down more to the south you may find better beach, say Playa Palancar ; ) So, next time skip this place and go down more south ; )

We arrived around 11 a.m. and were greeted by staff who immediately asked if we had reservations…read more When we told them we didn't, they informed us that we would be charged $20 per person--including children--to use the chairs and showers unless we ordered both food and drinks for each person. Their tone came across as aggressive and somewhat rude, which was surprising, but we assured them it wasn't an issue since we planned to order food and drinks anyway. Still, their approach left a sour first impression. This used to be our favorite spot 12 years ago when it was open to the public and free to enter. Back then, ordering food and drinks was optional, but the place has since changed under the ownership of Landmark Corp. Public access is no longer allowed without meeting their requirements or paying a fee. There are a few important things to note: sunscreen is not allowed, and there is no lifeguard on duty, so swimming and snorkeling are entirely at your own risk. The menu now caters primarily to tourists, featuring westernized dishes with a touch of Mexican cuisine. Prices are similar to what you'd find in the U.S., which is expected for a tourist destination. Cruise ships frequently drop off passengers here, so lounge chairs tend to fill up quickly until they leave. Additionally, paying by credit card incurs a transaction fee, so using pesos is the better option. If I hadn't come with my kids--and if visiting the Money Bar wasn't the main reason for our trip to Cozumel--I might have walked away. This place holds so many special memories from when we were single and used to travel to Mexico often, but the changes have made it feel far less welcoming than it once was.

Super fun adventure! The lagoon ride was so fun, and we saw a bunch of island creatures. The only…read moredownside was the businesses in the park require payment to use their beach chairs and stuff, even though you already have to pay to get into the park.

The park has a lot to offer if you're an explorer and like to site see. Unfortunately, I went on a…read morewindy day so was not able to enjoy any snorkeling (not the park's fault). The boat ride was short and sweet - saw one big croc. There's a variety of wildlife to observe, a trail to walk thru the forest, and a couple observation towers. The light house was fantastic! The museum under was nicely put together, however if you're a history buff, you'll need to be able to read Spanish fluently. Many areas to stop along the road and walk the shoreline. I rented a vehicle and was on my own terms to do what I wanted when I wanted - highly recommend. The only reason I gave a 4 stars instead of 5 is because the road is long and from beginning to end it is absolutely treacherous! It cost me $22.00 USD to enter.

Great family backstory behind this place. They make their own homemade peanut butter tequila which…read moreis the stuff of dreams. The coco locos were good. The view and relaxing atmosphere is amazing. Cash only as there is no electric. Lots of sea turtle nests when we went.

Let's just start off and say this place is **CASH ONLY**. Mexican Peso or US Dollars only. Saying…read morethat, I love the Freedom in Paradise Bar. Or I call it the Bob Marley Bar. There is NO electricity or cell phone reception. They use batteries to play music and have no lights, so once the sun goes down, they close up. With that said, the food and atmosphere is great. Unplug, relax, eat, drink, and sit on the amazing beach out back. They have hammocks and plastic chairs out back. I highly recommend the shrimp quesadilla and the Jamaican punch. I love the vibe their and always make it point to visit it anytime I'm in Cozumel. If you are driving around Cozumel island I highly recommend this place for you to stop off here for lunch or a late afternoon meal.

Isla de Pasion is a secluded island off of Cozumel and is such a beautiful beach that is not to be…read moremissed. There are many ways to get there -- by ferry, by private boat/catamaran, or car. On Thursday, my husband and I rented a jeep and drove to the fishing pier at Laguna Ciega. Note: You will need a jeep to get to Laguna Ciega. I would not recommend walking. Once you leave downtown and start driving for a while, you will end up in front of a dirt road, where the road becomes bumpy and requires off-road driving. A regular car will not be able to handle the dips, which are pretty major. Depending on the weather there could also be muddy water. The dirt road is wide enough for one car, so be mindful of cars that could come from the opposite direction. Despite the off-road driving, we still arrived within 30 minutes. Cozumel is not a large island. We parked our rental car and got on a boat with a local who offered to take us across to la Isla de Pasion for 100 pesos per person each way. We agreed that we would pay him half of total when he gets us to la Isla de Pasion, and then the other half when he takes us back to Laguna Ciega. The boat ride was quick and took about 5-10 minutes. Isla de Pasion was incredible. The water was clear and the waves were super gentle. There is a beach club on site; however, my husband and I settled down in our own little section of the beach. We stayed for about 3 hours, swimming, and having a picnic with food and beers that we brought. As we were leaving around 1:30pm, we noticed there were a lot more people on Isla de Pasion. Definitely get to the island EARLY so you can enjoy it when it is less crowded.

We enjoyed the day we had there because it was a slow day and only about 2 dozen people there. The…read morefood was subpar at best. The included drinks also lacking. The paid cash bar drinks are much more satisfying! I enjoyed spending my time in the hammock. My husband got into the ocean but it was a bit rocky so I stayed beachside. I would try another spot next time in spite of the pretty beach area and the story here is cool.

This place could be good but.... The restaurant manager is…read morenot friendly at all, downright rude and abrasive. The food is just so so and made me run to the bathroom. The drinks are meh and quite expensive. It's like they are trying to be a proper beach bar and missing everything that a good beach bar has... Everything is just a lower quality and to add the unfriendlyless on it, hard pass. With so many other places, skip this one.

We loved Tortugas!!! We came here on a cruise, and found this experience in the mall…read more The restaurant: we had the freshest tortillas, green house made hot sauce, and chicken fajitas we have ever had. By the beach with crystal blue waters. The only reason we didn't stay longer was so we could see more of Cozumel. We also enjoyed a tequila tasting here, and went home with a bottle of Reposado.