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Pups in Tubs

4.5 (102 reviews)
Closed • Closed
Updated 2 months ago

Services - Pups in Tubs

Bath and groom only

Full grooming

Pet haircut

Pups in Tubs Photos

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Recommended Reviews - Pups in Tubs

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Reviews With Photos

You can see the patchy spots
Angela G.

We recently took my sister's dog here because her regular groomer wasn't available. I will be honest that my sister's dog is a bit of a...challenging case. She is skittish and gets nervous easily. But she's a small dog and for a professional, it shouldn't be something that can be handled. We were first quoted $40 to $60 for a grooming bundle. We told them that they should keep the muzzle on her. When we went back to pick her up the man working immediately said that we shouldn't bring her back because she was so unmanageable and that she needs to be sedated. Well that's interesting because that's never been an issue with the previous groomers. He also told us that she didn't need a haircut so he didn't cut her hair. Well after hearing all of this we just wanted the dog back. We were told that the service should've been $69, which was more than we were previously quoted. But he gave us a "discount" of $2 since he wasn't able to finish cutting her hair. When you look at the pictures, you will see that they did a terrible job cutting her hair. She's all patchy. Then as we got ready to walk out, he said to not put her down because her nails were cut too short. When he said that, everything made sense. He probably cut her nails super short, then she was scared and in pain and therefore even more anxious than usual. You can see that her nails are REALLY short in the pictures. In fact this grooming was at the beginning of the week and she is still having trouble walking. We are livid. So I would not risk taking your pet here. Perhaps they have some groomers that are great. But it's not worth the risk when your dog can come out like my sister's did. He didn't even apologize for how he maimed her.

Cuts/razer burns
Sar E.

First time customer. Was hoping to like this place but unfortunately things took a turn. My regular groomer was unavailable, so I tried this place because it's closer to home also and got a quick appointment. Complaints: 1. Lengthy appointment:My dog was in at 9am...I called twice because it was taking so long (6 hours). My usual groomer does grooming in 2 hours. Apparently they take dogs in, wash them before the groomer arrives. He arrives around 11am...so my dog was waiting 2 hours minimum just for grooming to begin (maybe longer). 2. My dog was matted and I asked for a shave. Matted dogs don't get washed before a shave, but unfortunately she was washed first then shaved which I assume caused pulling and discomfort for my dog. 3. Groomer reports my dog bit him and pooped on table. Clearly my dog was in distress. She is a well behaved dog who has NEVER bit anyone in the five years she's been groomed. He claimed that other groomers don't share about bad behavior during grooming just to keep customers. This groomer clearly has trouble saying "I can't do this job, it's too hard for me." 4. Expensive groomer. I usually pay $65 for bath and groom in La Crescenta. This place charged me $88 with a new customer discount! He also didn't charge for the extra wash after my dog pooped from distress. My dog's last groom was 6 weeks ago, and I needed an appointment ASAP...I should have waited for my regular groomer to have an opening. Why was I not contacted to pick her up before this grooming became a nightmare? Because the owner/groomer came in late for the appointment and couldn't admit that he was limited in experience or time to take care of my dog. He will probably respond with some bullshit excuse of my dog being in poor condition, and her being violent. I'll respond to you ahead of time: dude, don't wash a matted dog before they're shaved. Homeless dogs who haven't been groomed in years don't get butchered like this, so don't exaggerate the situation. Also, put your ego aside and call your customer saying you can't do the job. It doesn't mean you're a bad groomer, just can't do every case. Sorry it turned out this way, but communication is free, learn to communicate better.

Cut
Serenity M.

Paid 180 for two of my dogs. My dogs stayed there for 5 hours. When they came back home. One of my dogs was shaking.. she had cuts in her ears and kept scratching herself all over. I started seeing bugs on her coat, including a tick. My smaller pup kept itching as well. I had to take them to another groomer for them to finally have some relief. The new groomer mentioned how stressed out my bigger pup was.... She wasn't before. DO NOT TRUST THIS GROOMER.

Clipper Burn near Her Bottom
Lydia H.

We came home from our dog's appointment and gave her a bath because the scent they used was too strong. It was giving my fiance a headache. As we were bathing and rinsing our dog we gradually noticed red markings on her body. (Please look at the photos for reference.) We're very heartbroken and upset to our findings. This was the first pet grooming we choseb since we moved closer to Glendale. We are very disappointed with their care to our beloved dog. Please do not expect us to come back again in the future.

Post haircut of our Aussiedoodle!
Sarkis N.

My wife and I tried many groomers when we first got our puppy (he's an Aussiedoodle) and we were not happy with any of them. We asked every time for a specific type of cut and no one ever respected our request. About a year ago Pups'n'Tubs opened right near our home and we decided to try them out. Once again, asked for a specific type of cut and gave them reference images. Lo-and-behold we finally found a groomer who actually listens to their customers! We've been a regular at Pups'n'Tubs ever since. The owner, Eddie, is very attentive, remembers his customers and always offers great suggestions post grooming. For example, he suggested that we brush/de-tangle our dog before bringing him in next time to save time and money on the next cut. The best part is they now opened a dog food store right next door and the food they have is very top quality. Raw food, fresh food, etc. I would totally recommend giving them a try next time. The prices are competitive compared to other groomers and if you do end up paying more, it's 100% worth the money.

Bailey with her first bath!
Daisy M.

My dog Bailey is a 5 month-old Dutch Sheperd mix that gets a little anxious around new people. I was a little scared to take her to any groomers because I didn't know how she would react. Needless to say, she came out with a smile on her face and she was even licking and jumping on the person who bathed her. Also, she smelled delicious! And I could tell they took very well care of her. No battle wounds or anything! Can't wait to take her there again.

Carti Cat
Daniel M.

Absolutely the place to go for your pet grooming requirements and pampering! Kiersten is so good with cats and offers a brilliant service! My cat Carti enjoyed a truly 5 star experience would highly recommend this service! Great job Kiersten. And Eddie is hubby like he was so good to my cat.

My best friend after a grooming
Sarah S.

My dog that is very shy came back happy and clean. So glad to find a local groomer for my rescue Coton de Telear.

Kai M.

We just moved to the area and we found this groomer right around the corner from us! When we first walked into the shop they were immediately very helpful and friendly. We decided to get them groomed there and it was an easy and smooth process, everyone there is so friendly and took such good care of our pups. Gavin our mini husky can be quite difficult to groom and deshed but they did such a great job. They are so clean and smell great! Highly highly recommend 10 outta 10

Before

Last week, I took my dog mocha to this place for the first time, and I couldn't be happier with the experience. They took excellent care of mocha. Beforehand, I warned the owner that my poodle has the personality of a chihuahua--she barks a lot but is harmless. However, Mocha surprised me by not barking or growling at all; she was incredibly calm while the owner held her. It was a pleasant surprise to see her so composed. I wholeheartedly recommend this place! Not only were they kind to my fur baby, but they also made my human baby's day by giving her a little gift. It was such a thoughtful gesture that truly brightened her day. Thank you so much for the excellent service; Mocha and I will definitely be back soon!

Me and the dogs
Daniel G.

Eddie was very patient with us when we brought our dogs in. We informed him that our dogs had allergies and asked that special shampoos be used to which he obliged! The baths our shepherds had went great and we're very happy with the service he provided! 5 stars all the way!

Kevin K.

OMG I'm so glad I found Eddie and pups and tubs! He did such a wonderful job on my little girl. I got an appointment the same day and I told him to please cut her as cute as you can. He definitely did exactly what I asked! He even gave her cute bows and a bandana. She also smells delicious! He's priced just a little lower compared to other local groomers which is a plus. He's also located in a prime retail location on commerce ave. Eddie was very professional and you can tell from his interaction he loves what he does. I'll definitely be bringing my little girl back.

He's nicely groomed for a nice walk!

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3 years ago

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Eddie O.

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4 days ago

You have be warned about this place pure dice roll you don't know what or who will be dealing with your pet- highly recommend live footage

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10 months ago

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10 months ago

Awesome service, dog looks brand new!!! We will definitely be returning :) big shout out to Eddie he's the man

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4 years ago

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Eddie O.

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10 months ago

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5 years ago

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4 years ago

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3 years ago

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Eddie O.

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2 years ago

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Eddie O.

Thank you Chris for taking the time to post us a review.

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4 years ago

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4 years ago

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Eddie O.

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2 years ago

They trimmed my pups nails and did an excellent job ! Clean and wide selection treats and pet food

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6 years ago

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3 years ago

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2 years ago

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Terrance B.

Thank you for your awesome review! See you soon.

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6 years ago

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Terrance B.

Glad you enjoy your experience! See you soon.

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5 years ago

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Page 1 of 3

Ask the Community - Pups in Tubs

Do you have facilities for older dogs? Harnesses to help them stay upright while getting their hair cut? Now that my pup is older, he has trouble with the stainless table tops.

Hi, Orlando I apologise in advance for the late response… Read more

What is the pricing like?

Hi Brianna, Our prices are determined by the breed type, size and coat. Please feel free to give… Read more

Do you need my pet vaccine information?

Hi Jennifer, Sorry for the late response, but to answer your question yes we do require… Read more

Do you need my pet in information of this vaccine?

Hi Jennifer, I would like to apologise in advance for the late response we were closed up until… Read more

Your phone number doesn't work?

Hey Kev, I know its late for the response and I'm sure you already know we fixed that issue but… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Pups in Tubs

ā€œThey go above and beyond to make my pup look amazing , and me comfortable leaving her in their hands.ā€

Mentioned in 2 reviews

Read more highlights

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Pups in Tubs - groomer - Updated June 2026

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