This place is truly amazing!!…read more A couple of years ago, I rescued a golden retriever mix with a history of aggression. We made sure to put him through proper training before even considering grooming, and once we felt confident in his progress, we started looking for a groomer in the area. It was definitely challenging. Many places were hesitant to take him because of his background. When I reached out to All About Paws Pet Spa and explained his situation, they didn't hesitate at all. From the start, they were incredibly understanding and patient with Finn. Even on days when he can be a bit difficult, they continue to work with him with such care and professionalism. Because of them, grooming has become a much more positive experience for him and for us. I've also brought my other pets here, and every visit has been just as great. If you're looking for a groomer who is compassionate, skilled, and truly cares about your pets, I can't recommend this place enough. On behalf of Finn, Dexter, and our family, Thank you!

Always so nice to my babies! They listen to me needs and take care to give me feedback on how the…read moredogs behaved. Best service ever!

Horrible Horrible Horrible!!!!! Avoid this place at all costs!!! I have wanted to write this review…read morefor months because every time I look at the pictures from this grooming appointment, I get angry all over again. I brought my dog Bentley to Hair of the Dog after being referred by a friend when my regular groomer was temporarily unavailable. Bentley has been professionally groomed his entire life and never had to be shaved. He has been groomed consistently since he was 8 weeks old and, in the year and a half I've had him, he has never once been shaved down. From the moment I walked in, the experience felt off. The staff was rude and dismissive, and after I arrived, I was informed that Bentley had to be picked up by 1:00 p.m. because they were closing early that day. This was never disclosed when I booked the appointment. I specifically told them I was driving to Irvine and would have difficulty getting back that quickly. Frankly, if they had special hours that day, that should have been communicated before the appointment was accepted, not after I had already dropped my dog off. The groomer then told me Bentley was matted and needed to be shaved. We actually argued about. I explained that he had been groomed regularly his entire life and had never needed that before. Even so, I tried to compromise and told her that if some shaving was necessary, I absolutely did not want him shaved all the way down to the skin. About 20-30 minutes after I left, they called and said he was ready. Think about that. After insisting my dog was so matted that he needed to be shaved down, they somehow completed the entire groom in roughly 20-30 minutes. Because of the surprise pickup requirement they imposed, I wasn't even able to pick him up myself. I had to arrange for someone else to leave what they were doing and go get him because I was still in Irvine exactly where I told them I would be. When I finally saw Bentley, I was shocked and upset as was he for months. It definitely affected his demeanor he walked around depressed and seemed like a completely different dog. They had shaved him almost completely to the skin. It was nothing close to what I requested, nothing close to what I expected, and completely ignored the concerns I expressed beforehand. To make matters worse, his nails were not properly addressed, and within a couple of weeks I had to take him to the vet because of issues with his anal glands which they never even asked me about . Whether those issues should have been identified during grooming or not, it only added to my frustration with the overall quality of care. The worst part was feeling like no one listened. I trusted them with a dog that is a member of my family. Instead, I felt rushed, dismissed, pressured into a decision I wasn't comfortable with, and then ignored when I specifically asked them not to shave him down. Months later, his coat is still growing back but no where near what his beautiful coat was he has been growing since a baby I will never bring Bentley back, and I absolutely cannot recommend Hair of the Dog based on my experience. Steer clear of these mean people!!!!!

Not sure what happened here. I used to take my Bella here for a long time. She passed and it took…read moreme a while, but I finally got another dog and I decided to rescue a dog. Snowball is amazing a little nervous doesn't like nails cut. Reminder someone had her for a year before I did. I did let the owner know she was a rescue and didn't look like she ever got groomed. The first time I took her when I picked her up the owner said she's very hard to groom. Ok well she is a rescue it's not like it was done on purpose. I said I will try to work with her. The second time I took her big mistake it was for a nail trim. They did not soak her paws. I could hear her crying out side the door. I walked in and said it's ok just leave her. They didn't even work with her. They just wanted her out so disappointed. She will never go back to a groomer. I cut it myself here and there and she lets me.

We dropped in on a weekend and was helped out within 20 mins. Plenty of parking. We were nervous at…read morefirst because we were bringing two dogs. They called us when the room was available for us and walked in easily. I would ask for a room if you are bringing multiple big dogs. Cost is amazing for the amenities, treats, and the peace of mind - not having to worry about the plumbing from a husky shedding. We will be repeat customers!

Easy self service dog wash! They provide towels, leave in condition, and tearless wash. Super…read morehelpful and easy experience. It's $19 currently without the blow dryer and $22 for using the blow dryer but if you pay cash you get a $2 off discount.

First time here and I am amazed! Everything was an easy…read moreprocess from beginning to end. My senior shihtzu had the Full Grooming experience and I was so impressed. The service was amazing and my dog came out looking so cute and clean! Pricing was reasonable and included everything I needed. 10/10 Would definitely recommend!

I just got my golden retriever back from a full groom and they are excellent!! They were able to…read moregroom him the same day I called. We have tried 2 other local groomers and were disappointed with the results. My pup came back clean, handsome and happy (this is not typical) and the groomer understood the assignment! His paws look especially perfect. (No more grinch feet). They brushed his teeth, trimmed his fur nicely and his ears are squeaky clean. We are very happy and will be coming back

I've been on the hunt for a good groomer for my pup. She was a shelter dog so she's very timid at…read morefirst. The staff welcomed her so kindly. It was quick and easy to book! They give you advanced notice when your dog will be ready which is so nice. Upon arrival of picking up my pup they gave me report verbally on how she did and what they did for her. While waiting to receive my pup you can hear the staff talk so sweet to the pups getting services done. :') We've finally found the spot! Thank you for your kindness to me and my pup.

I've been taking my Goldendoodle for almost 3 years since we first got her, to Jaime's. She always…read moretakes care of her and she is always comes back looking so clean and well trimmed. Easy to schedule an appointment with her, I text her and she responds quickly. If there are any issues, she always lets me know. Would recommend to everyone.

Taking our Murphy to Ironmaya was the bestest decision we've ever made. Everyone is welcoming. The…read morewaiting area is tidy and clean.The open floor plan allowed us to look in while Murphy is being groomed One thing we value the most is costumer service starting from the very friendly and professional front desk to the back. They make sure to correct the problem and note it down for future reference. Parking is not a problem. Tap to pay is available. Texting as a form of communication is also being practiced. Thank you Michelle for Murphy's adorable cut as always. See you next time!

Ironmaya continues to bring the best out of my babies. I'm forever grateful they are here... thank…read moreyou!

We've been taking our dog to Michelle for about 5 years now. She can be a feisty dog and we were…read moreso happy to find Michelle. Cleo always came home with a beautiful cut! We moved out of Claremont and still drove the distant to stay with Michelle. Our dog has recently passed but if I get another one, we will be going back to Michelle's :)

amazing cut and did my instructions perfectly, solid prices, great communication. i'm coming back…read morefor sure

We've been going to that other "smart" store for over five years to have our dog's nails trimmed…read more Ever since, they've told us that we can just walk in and they will do the trim. The most we've ever had to wait is about 15 to 20 minutes. Today, was no different, walked in at 10:15a, let them know that we needed a nail trim, the associate said that the earliest they can get us in was not till 12 PM without an appointment. An appointment? I explained to them that in the five years we've been going to them for nail grinds (which is pretty frequent) we've never had to make an appointment. That's when she said that making appointment has always been in place. So, I walked out, came over to The Good Dog. The General Manager greeted us, even while working with another customer. Listening how he handled the other two customers in front of us (who appeared to be regulars) set the tone that this is a friendly place that we want to be a part of. You know, it's like "Cheers," you wanna go where everyone knows your name! Well, they were able to get us in right away. They advised we typically do not need to make an appointment for nail grind, but to simply call up to make sure they are not busy at the moment, otherwise can get in quickly. I think that's reasonable, fair enough AND smart! "Thanks, Good Dog!"

My dog was cut during grooming and needed urgent veterinary care and stitches. The owner paid the…read moresurgery bill and refunded the grooming charge, which I appreciate. However, I'm extremely disappointed with how the situation was initially handled. When they brought my dog out of the grooming room, she was visibly bleeding. They told me she had been "wiggling a lot," gave me a cotton ball, and asked us to keep them updated. A cotton ball for an injury that ended up requiring stitches? That response did not reflect the seriousness of what happened. What I needed in that moment was a sincere apology, concern for my dog, and clear reassurance that they would take responsibility for her treatment. Instead, the explanation about her wiggling felt like they were putting the blame on her. Covering the expenses was the right thing to do, but it doesn't erase the injury or how upsetting their initial response was. This experience left me questioning the groomer's ability to handle a moving dog safely and the business's professionalism when something goes wrong. I will not be returning and cannot recommend this business

they always leave my baby Rocky looking an smelling so good .. I can really tell he loves coming…read morehere an feels absolutely safe.

I took my Maltese puppy for her first puppy spa day and this place did not disappoint! They groomed…read moreher exactly the way I asked for and even exceeded my expectations! Chloe came out looking more beautiful than ever! She smelled amazing , had her nails perfectly trimmed/filed and even got the cutest bandana and set of bows! We will definitely be back. Thank you so much for making my baby girl look amazing !

Best place hidden gem to have dogs cleaned. So glad I found them since my two dogs pitbull lab and…read morehound so happy everytime they see Andrew. I recommend it to my family and friends.

I believe Andrew overcharged me because I don't come in often enough for him. At least that's what…read morehe said to me. I got a bath and a shave ( not even a cut) for my dog. $200.00!!!!! GO TO BRUSH AND PUPS IN POMONA! Same service is $120-140 without a attitude.