This is what a good groomer Melissa is: I have taken my dogs to her ONE time, and already my first thought when looking at a new house was: 'but I don't want to look for a new groomer-- I finally found one I like.' Guess it's time to look closer to home, because my babies love her. read more

I was looking for a last minute groomer in Upland and came across this place. It was the best decision for my French Bulldog! I had Melissa as our groomer and automatically from the start was friendly and welcoming to myself, girlfriend and puppy. Fast turn around with quality and comfort. I highly recommend Melissa Jepson and if she is occupied anyone else in there will do just as good. I will be back for future grooms. read more

Melissa is amazing. My fur baby was so itchy in this heat and I thought she just needed a bath and a good brush, but Melissa helped figure out the real problem was that she wasn't shedding properly because I have shaved her in the past and messed up her shedding schedule. After over 2 hours, my fur baby was clean, shiny, soft, and no longer itchy! All at an amazing price. True dog lovers take good care of your fur babies here. read more

Melissa is the greatest groomer. Her work is exceptional, but her love for my dog is even better. We won't ever take our dog to another groomer. read more

Now that we have found Melissa we will NEVER take our Noodle Doodle anywhere else. Melissa is an excellent groomer--super thorough and careful, and is a delightful human--very sweet and communicative. She treats Noodle so well that he literally runs into her arms and hardly looks back when we leave. We had pretty bad experiences with THREE previous groomers before finding Melissa and feel lucky to have her! read more

Typical shopping center suite groomer except all employee spoke English! A+! . Easy to find. Very inviting employee's. All were very friendly to you and your pup! Just got the pups nails trimmed, very quick hassle free. $10 thanks! Would go back for nail trim again. read more

Melissa made our handsome poodle look like a poodle! She fixed what our previous groomer had done horribly and cared for his skin like a true groomer should. She is so worth it and I am glad we found our groomer! read more

BEST Grooming experience EVER!!! My 18month-old Bassethound gets completely FREAKED out at tail trimming. To my amazement, Michelle took time to get acquinted with my "puppy" before I left! She never acted too rushed, really wanted to know about my dog and previous experiences. When I came to get my "puppy", I was SO IMPRESSED with the nail trim!!! Turns out Michelle gave my puppy a foot massage FIRST, just to get her used to someone touching her feet! NOW THAT IS SERVICE!!! Her nails looked great, she was clean as a whistle, smelled lovely, and had a festive bandanna around her neck. There were NO dogs crying or howling in the background. Just to top off the experience, Michelle gave me some PRACTICAL advice on how to help my puppy learn to manage her foot phobia!!! Michelle has a true gift with animals!!! read more

We were really picky about where we wanted to take our fur baby to get groomed for the first time as we are SO happy we found Melissa and Pupscale grooming! She made our little guy feel comfortable from beginning to end. Communication was easy and she was great about scheduling and also letting me know when to pickup my pup. The store is very clean and there are products for sale at the front as well. Everyone on staff is friendly. Our pup is so soft and clean, plus he got an adorable little bow tie! Can't wait for him to go back again. read more

I was so happy to find a groomer that was able to service my larger breed special needs fur baby! They did an amazing job! We also have a chihuahua that tends to be needy/clingy at times and when we picked them up they both looked terrific! I want to thank Melissa and the team at Pupscale Pet Salon. read more

Thank you Melissa!! Domino looks great....and the little dude did great! I brought him to you looking like an EWOK...and you worked your magic. I'll remember to take and post pictures next time. :):):):):) read more

Omg my bailey girl came home sooo clean and smelling great..her goat feels so soft I will be taking her back every 3 weeks

Melissa does a great job grooming our Cavapoo, Morgan. She really listens to our concerns and Morgan comes home looking cute as can be every time. Melissa works hard to accommodate our schedule with booking appointments. The store is always clean and fresh smelling and smiles are on all the employees faces. read more

Everyone that know me know I'm obsessed with my dog Layla! Please ask for Melissa when you call to schedule an appt!! She took such good care of my girl and showed her so much love! I have gone to her twice so far and I have loved the grooming job that she did to Layla. read more

I have a westie who has not been groomed in 3 years (sad I know) when I took her in to get groomed Melissa was very kind and happy in the first five mins that my dog and Melissa met I knew they would be best friends Melissa took her back and said she would call me when she's ready 3 hours later I come in to the shop to see I have a new dog!! My westie look amazing!!! I was so happy no more shedding yay but the thing that I love the most is you can tell these girls love their job and that makes me feel so comfortable when leaving my dog there.. Ladies you did a fantastic job and consider us regulars :) read more

After she was recommended by several of our dog-owner friends, we have followed Melissa to her new location on Arrow Highway in Montclair and it is a fabulous facility! Other than the fact that my dog looks beautifully groomed after his monthly visits I don't know what else to say: she loves the dogs and the dogs love her! read more

Melissa was INCREDIBLE with my pup, Cooper!!! HIGHLY RECOMMENDED!!! I love that weeks after his grooming, he still looked great due to the care she took in shaping him properly. Thank you Melissa, and team!! We will be back without a doubt!! read more

Trust your little loved ones with a groomer that truly cares! I have for nearly a decade and Melissa has always delivered. She displays an obvious passion for what she does and is extremely talented at her craft. Take a look for yourself at some of her photos to see what she is capable of doing for your pets, then give Melissa a try. I'll bet you'll feel the same way I do... read more

We loved Pupscale! Our dog has never experienced a pet spa before -- and I really can't talk for his experience, LOL -- but we will definitely come back. Melissa's helpers did a great job with our furry boy. Our elderly zero problem large breed cost $55 with the works. Love how he smells and how little-to-nothing he sheds right now! (I know that won't last ...) Pupscale moisturized his paws and he got a facial!! They seemed to be very sweet to the other pups who were milling around in the ready pan. The owner was very patient with us when I asked my questions. I highly recommend this service! read more

Wow. Our dog has never looked so good. I have tried various groomers over the years. Petsmart are the worst, btw. They all do a decent job, but usually a little rushed. Melissa was awesome. She took a same day appointment and took her time. Our dog came out with the most perfect haircut and looked like he was ready for a dog show. My mom, an artist... Very difficult to please, was ecstatic. read more

I have two German Shepard mixes. One is a German Shepard Rottweiler and the other is a German Shepard coyote (not sure if he's part coyote, we rescued him from the pound and have been telling everyone that he's part coyote for the past 9 years hahaha.) I've tried grooming my pup pups myself but it's hard to groom my two boys when they have long hair and runs away every time they know they're gonna have a bath or get brushed. Melissa did such an unbelievably fantastical job..!! She took her time with my two boys and the results were just magical...!! Shiny and super soft coats, no more matted fur or patches of thick undercoat, trimmed nails, cute bandannas and overall just two hoppy hoppy puppy dogs. .!! I would definitely recommend taking your pets to Melissa. .!! =] read more

Love these girls! Mel's been grooming my dogs for years! Highly recommended!

A little late on review.Great service with a smile..smokey looked awesome after his grooming session.I would definitely recommend to friends and family! read more

Would recommend Pup Scale Dog Grooming to anyone looking for a great place to drop their kids off for a full service. I have never taken my two little ones to any groomers and never considered it either, but that's me being over protective. Melissa is a great person and owner. I have a miniature dachshund and pembroke welsh corgi. read more

We have taken our dog to the same groomer since we got her. She was always hiding in the car as soon as we parked the car. Always reluctant to walk thru the door. She'd come home with nicks in her skin and razor burn on her belly. She'd be miserable for about 4 days after each groom; itching, biting herself, and dragging her behind on the ground. A friend suggested trying Melissa at PupScale. We couldn't believe the difference. Smooth fuzzy tummy with no nicks or burns. Adorable haircut. But the biggest change was her personality. She was calm when we picked her up and so happy at home. None of the craziness we experienced after her past groom sessions. My husband went as far as to say she's a "new dog". Thank you Melissa and PupScale for making our dog happy again! read more

What I look for in a groomer: 1. Does she treat my pet with compassion and love? 2. Is the facility clean and sanitary? 3. Is there an emphasis on education? Mel more than meets my criteria. The bonus is a fabulous haircut. I would travel across the country to have Mel groom my dogs. read more

Melissa is the greatest pet owner, groomer and one of the sweetest young ladies that I have ever met. She has been grooming Chewy now for almost 4 years (he was 4 in Sept.) and I would never dream of taking Chews to another groomer except her. She is so compassionate and caring with him, you see Chews suffered with pancreatitis for quite awhile through his life so I am very particular with the people that care for him i.e. Vet, Groomer, Trainers. I knew immediately that Melissa had a perfect pet personality because Chewy paws at the door to get into her shop and he never wants to leave her. That's the sign of a person that truly cares for your animal as much as you do. I never worry about leaving him with her for grooming because I KNOW with full confidence that he is being treated like a prince, like she would for her own pets. As an RN I know how hard it is to work with the public sometimes but Melissa never has a bad day or if she does I have never seen it, Chewy always comes back to me looking gorgeous, smelling like a million bucks but also feeling good (pep in his step), he has never had issues with itching or rashes or anything else. As a matter of fact the veterinarian even comments on how well Chews is groomed and how good & cool his skin is. I won't lie before Melissa I only had Chewy groomed by 2 other people on 2 separate occasions and then we found Melissa and it was love at first grooming. We drive in from San Bernardino to Melissa's shop which is about 30 miles one way, Chewy and I would drive to LA and beyond for Melissa (YES she is that good). I have referred several people to Melissa's shop and will continue to refer others, she is an HONEST, HARDWORKING, and BEAUTIFUL person, inside and out. Please make an appointment with her and make your pup happy and yourself too. Once you meet her you will never need another groomer. Thanks Melissa for being yourself which Chewy and I agree is awesomely fantastic. Brenda read more

Pupscale Pet Salon - Chewy, looking gorgeous after his spa day with Melissa. P.S. he smells gorgeous too. - Pet Groomers Near Me - Montclair, California

I can't compliment Melissa enough! Our dog, Maggie, HATES going to the groomer and I always feel terrible when I leave her with someone where she is scared to death. Our experience with Melissa was completely different. When we walked in, Maggie ran to Melissa and began licking her face as though she were her best friend. I was completely comfortable leaving when I saw that Maggie thought of this visit as a play date. Not only did Melissa make Maggie feel comfortable with her, but she is extremely knowledgeable about dogs. Within the first few minutes that we walked in she noticed Maggie's hot spot and gave me some suggestions on how to help it heal. Throughout the grooming, I received a couple of text updates on some things that Melissa had noticed such as one eye being a little red indicating some irritation. Melissa called me 15 minutes before Maggie was done so that I could be there right when she was finished. I pulled up expecting to see my dog shaking and worn out from her experience but to my surprise Maggie was playing and still licking Melissa's face- that's enough for me right there! Melissa may be a little more expensive than your average big box groomers but trust me, she is worth every penny and more! Maggie looked wonderful and the fact that she seemed to enjoy her grooming experience for the first time in her life is priceless. As long as we live in this area we won't take Maggie to anyone else! read more

Melissa is absolutely amazing!!!! 5 stars is no where near enough! I have a little havanese and i wouldn't dream of taking him anywhere else. She is so kind, loving, and does a fantastic job with all of the dogs that she grooms. My little guy actually gets excited about going to the groomer because he loves her so much! I always feel comfortable leaving him in such good hands and always know that he'll come out looking great. I recommend Melissa to anyone who wants a dog groomer who truly loves what she does and will go above and beyond all of your expectations and more! read more

Melissa is AMAZING!!! She has perfected the skill of grooming, she not only has the talent, she has the heart. I have 3 babies that are my life and they love her so much, they feel so content with her. They feel the love reciprocated to them, she sings and bonds with them as she grooms and they adore her. She gives perfect cuts, very precise. We are big fans of the teddy bear cut and she has that mastered, she gets their fur so Snow White and their legs so perfected, they look like their wearing Ugg boots. I would highly recommend her to anyone that was looking for a great groomer. I assure you that you would have her for life and never wanna take ur pups to anyone else. I know I wouldn't. read more

Melissa was great! It was our first time there and my dog was really scared. She took my info and cuddled with my dog a bit until my dog calmed down. When I got my dog back and she smelt and looked great. Would definitely recommend Melissa! Great service! read more

Great groomer. I took my German Shepard in for a bath and she came back looking sooo good. Melissa did a fab job. I highly recommend.

Oh my... In the year and a half that we have owned our dog, we have only taken him to a groomer once. I was unsure about spending $50 at PetCo or Petsmart for an "eh" bath and no cut. I met Melissa, though, and she showed a lot of love and enthusiasm for her business...so I decided I'd give grooming another shot! My little Max looks awesome. He is such a sweet, handsome terrier-mix and she brought out the best in his features. He looks and smells great! I'm so pleased. I would highly recommend her and I think her prices are more than fair! read more

Amazing dog groomer. I have had my dog groomed by Melissa for 10 years and I would never allow anyone else to groom him. My dogs always look good, clean, and happy. They love her!! She treats my dogs like her own and is very attentive to them and their needs. She has found cysts on my dog as well as an infection in his gums and was quick to point them out to me when I picked him up. I was able to follow up on these things with my vet to get my dog the care and meds he needed. So grateful for her professionalism and attentiveness. Wouldn't go anywhere else!!! read more

We've been taking our 4 year old yorkie, Aretha, to PetSmart for grooming since she was old enough to be groomed. BUT, no more! We decided to look for a new groomer, hoping to find something more personal, and we couldn't have found anyone better than Melissa. She is an exceptional groomer and dog lover. Aretha hadn't been groomed in about 3-4 months and she looked a mess. Melissa changed ALL that! She displayed a genuine interest in Aretha and showed her LOTS of love and attention from the moment she met her. When we picked up Aretha, approximately 2 hours later, she looked soooooooooo cute!! And I'm not just saying that because she's my dog, I'm saying it because Melissa did a magnificent job. We were so happy and satisfied with Melissa's work that we won't be going back to PetSmart for grooming.....ever. Melissa did the same job the chain-store groomers do but better, in less time and at a more reasonable price. In a nutshell, TAKE YOUR DOG TO MELISSA FOR GROOMING! You won't be disappointed. read more

I had been very hesitant to bring my Yorkie in to get groomed after she received a horrendous cut at a local pet grooming salon where I paid $$$ and was left feeling unsatisfied with the end result. I neglected to bring her in to a professional groomer for about a year and managed to give her a trim myself every now and then. After a while, I couldn't keep up and she started looking like a walking mop! Embarrassed, I looked up some groomers and eventually set up an appt with Melissa. She was able to take me in the same day and needless to say, she was the best thing to happen to Bella and I! Right off the bat, she was loving towards Bella and I could tell she was the real deal. So sweet and genuine I knew my pooch was in good hands. I came back after an hour and a half and Bella looked like a brand new dog! She received so many compliments on her cut and came out more adorable than ever! I will be bringing Bella back in December for another cut and to have her smelling like Christmas! I'm so excited to have found Melissa. She is truly a talented and experienced groomer! read more

I happened upon PupScale Grooming and Melissa when my regular groomer was not available and I just couldn't be happier. I don't have a lot of experience with dog groomers, as Buddy is my first canine furbaby and a rescue animal, but in our short time together I have become very particular about his care. He is a bundle of love and very social and I like his interactions with people to be positive. From the moment we walked in the door Melissa was wonderful. She was so caring, spending the first 10-15 minutes introducing herself and getting to know all about Buddy. She listened to me go on and on about him and the whole time was petting Buddy and making him comfortable. She was also full of wonderful information, not only about grooming, but about other care tips like diet. I could tell within moments that she loves dogs and is very experienced in her field. When I went to pick Buddy up not only was he perfectly groomed and smelling wonderful, but he was SO CALM and RELAXED. It was like he had spent a day at a doggy spa. Although my original groomer was good and I had no complaints, I will be changing over to PupScale and Melissa for future grooming. I would HIGHLY RECOMMEND this groomer without hesitation. You won't be sorry. read more