They charge more than MSRP for parts. Classic way of being able to tell how ethical a dealer is…read more When they have you over a barrel and charge more than MSRP (which has plenty of margin), it's a guarantee that you'll get screwed on parts, service, and as a customer.

Seriously one of the most unhelpful places you can go for service. Unless you dumping gobs of cash…read moreon them they won't help you. They won't even take your call for a simple question

I got a quote of $304. to perform a maintenance service on my Cadillac. When booking I was assured…read morethe total for all necessary parts and fluids would be included in that price. I also had a coupon from the Smart shopper for $40 off. When I went to pick up the vehicle I was OVERCHARGED! My bill came to $310 when it should have been $264. I called to complain and they explained that they have been operating this way for years. They refused to honor their quote but said they would refund $5. What a joke. I told them to keep the $5. Extremely bad customer service and even worse sense of honor and fairness. DO NOT USE THIS COMPANY. You have been warned.

Scott's is the very best. They do excellent work, and are honest and fair…read more They are the experts at performance work. Scott's changed the differential gears on my Ford F-150 and "chipped" the engine for more horse power. The mechanical work was first rate, but the chip they installed did not contain the current data for my relatively new 2017, 5.0 engine. Even though the chip unit was installed, they took the responsibility and cost, and refunded the money for the chip in full. Anyone can make a mistake, but it takes good people to own up to it. These folks will treat you right.

We have run a fair bit of business through here the last few years, but we won't return as trust…read moreand confidence has been entirely eroded. We brought in our vehicle for some codes and were looking for guidance and then subsequent repairs. After the oil filter was pulled, we were told we needed a new engine - to the tune of 18,000! The shop told us the filter was completely full of metal contaminant and there was nothing further to inspect. This made little to no sense as we had no loss of power, no ticking, knocking or other signs of engine trouble. Completely confused and at a loss, we opted to pick up our vehicle and obtain a second opinion at an alternate shop. That next shop proceeded to pull the oil filter and while some contaminant was noticed, there was zero evidence of any metal contamination. They pulled the filter apart, searched it, ran a magnet and could definitively confirm there was no metal present. The shop was able to uncover the oil pump solenoid was not functioning properly due to a blocked screen. We replaced the oil pump assembly, and it is running perfectly without further incident. It seems as though the technician cut many corners by not proceeding to review the oil filter to confirm what the contaminant was. Had we blindly listened to Wade Bryant, we might have unnecessarily spent a small fortune on a new engine that was absolutely not needed!

I was quoted about $1,000 to repair a P0496 ("EVAP Flow During a Non-Purge Condition") code. The…read moreprice seemed high, and I was told Ford/Lincoln no longer sells the individual purge valve, so the entire assembly would need to be replaced. When I asked for the part number after being told the assembly cost around $700, I was told they couldn't provide it or couldn't see it in their system. From my understanding, many modern repair systems (such as AllData, Mitchell1, and Shop-Ware) typically display the manufacturer part number alongside pricing, so I found that explanation confusing and it made it difficult for me to verify the quoted part and compare prices elsewhere.

I had a great experience at Auto Kings. DJ Niello was awesome to work with and made the whole…read morebuying process easy. He answered all my questions, worked with me on the price, and even stayed late so we could finish everything that same day. Everyone at the dealership was friendly, and the process was smooth from start to finish. I would definitely recommend Auto Kings, and if you're looking for a vehicle, ask for DJ Niello!

DJ was awesome!! He was kind, relatable, and not pushy at all. We test drove a car-fell in love…read morewith it, but continued our search. When we become aware of other people's interested in that car, DJ made sure to advocate for us and kept us in the loop. And we ended up with my dream car! So, thank you DJ for your dedication and kindness in the car buying experience! We appreciate you!

These yelp reviews are outdated. Wholesale auto is an outstanding team, go check the recent google…read morereviews! I was a first time car buyer and didn't know much of what to expect. The service I received from all of Wholesale Auto was spectacular from start to finish. Rick helped show me the car and tell me about its history. Then Chase walked me through the whole financing process moving numbers around and finding me an interest rate my jaw dropped at. Thank you Billy and the whole team for making the process so comfortable and welcoming. Couldn't have asked for a for a better first car buying experience.

Great customer service!!! We came to Oregon, from California to buy the truck!! Cory and Chase were…read moreso helpful in the entire buying process!! Thank you so much!

Last week was my first ever time purchasing a vehicle from a dealership (insanity?! I've always…read morepurchased private party!) so we were a little hesitant on a dealer just because horror stories and whatnot run wild. But we worked with Justin to purchase our Subaru there and it could not have been a better experience. We felt no need to rush in looking at the car, we were feeling forced into anything or pushed to purchase, paperwork and all our questions was a smooth process as well. Justin let us just take our time, he didn't hover, and was so friendly and not pushy. We then discovered the seat won't move up and down so I texted him to ask about it, they said bring it on in, now the part is ordered and it's getting fixed free of cost. They have truly been fantastic in this entire process and I couldn't recommend them more.

Great experience! Had a small issue after test driving a classic Charger. Guy didn't hesitate to…read moretake care of it and even transported the vehicle several hundred miles for no added fee for the small inconvenience. Guy and Rob were very honest I felt and made the process easy and enjoyable. I would highly recommend them for any of your vehicle purchases.

I have a 2001 Lexus and this winter while driving on 97 a rock cracked my front windshield. I tried…read moreto contact chip and the phone went to voicemail and told me the voice mailbox was full. I sent a message through yelp and got a response the next day that it would be $350. He then said that before proceeding he would have to inspect the vehicle because it was over 20 years old and asked for my address, so I gave it to him. Four days later he tells me he can't do it because it wasn't a running vehicle. Funny enough I was driving the vehicle back from the store when I got the text. It has been 5 days of run around and poor communication and now I am back to square one to find someone to replace my cracked window. Chips mobile Glass Repair was a giant waste of my time. REPLY to his response: I contacted you about a 2001 Lexus. I gave you my phone number! My most charitable guess is that you came to my house when I wasn't home, without contacting me first, and saw a 1982 Toyota Land Cruiser project sitting by my shop and somehow could not tell the difference between the two cars and still wouldn't call or ask any questions. If you answered your phone or called anyone back this could have been sorted out in 2 minutes! This has been a ridiculously frustrating experience and very unprofessional behavior. I called him to sort it out and he cussed and yelled at me and wouldn't listen to a thing I said. This was shockingly horrible behavior.

There are some fantastic auto glass businesses in Bend but this is very convenient if you want…read moresomeone for chip repair to show up on time, do a solid job and do the repair in your driveway. Nice gentleman too...

Over the last three years we have had seven vehicles (work and personal) fixed by Auto Art. The…read morework has been excellent and worth the wait!

These folks are very busy, but it's worth the wait. They do an incredible job at a very reasonable…read moreprice. They repaired 2 significant door dings on my 2014 Subaru that would have cost me almost 10x as much at an auto body shop. In fact, it was an auto body shop that referred me to these folks in the first place. I avoided a costly insurance claim that would have raised my monthly premium. Highly recommended!