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    Pure Flame Cleaners

    5.0 (3 reviews)
    Closed 9:00 am - 6:00 pm
    Updated a few days ago

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    Response time

    2 hours

    Response rate

    100%

    Services - Pure Flame Cleaners

    Grill services

    Deep cleaning

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    Ask the Community - Pure Flame Cleaners

    Flo Grills of Austin

    Flo Grills of Austin

    (8 reviews)

    $$$

    I find Chris's response to review entertaining at best and the important thing to remember is that…read morehe responded to my initial review 2 years after the fact. Did he really need two years to compose his thoughts. I will give him the benefit of the doubt that it just fell through grill! In response to his comments: 1. The freezer never worked and Flo grills replaced it with another freezer under warranty that didn't work as well. There was never a third freezer installed, that is a lie 2. The overall workmanship of the projects was excellent and during the specification phase I was proposed equipments to populate the two areas and they were selected in concert with the Flo Grills staff. At no time did I reject a robust ice maker and even to this day I would accept a replacement at "my cost" In closing I reached out to Flo Grills many times but never got a response until this rebuttal review two (2) years after the initial review. In the future Chris you ought to be more about providing a better follow up service and communicate in a manner that better serves your clientele instead of being obtuse on every level. Service and Quality leads to repeat clientele and higher revenues and quality reviews

    Around one month ago, I contacted Flo Grills for a estimate for an outdoor kitchen. Chris came out…read moreon time for the appointment, and took a look at the area on the patio for the kitchen. He seemed fairly knowledgeable regarding materials and made suggestions on different options, so I was interested to see his plan and quote...but that never happened!!! After leaving that day, I waited a week with no contact. I attempted to contact but no replies. Not sure what the deal was but this company will never get my business.

    Facets of Austin - Hardware displays!

    Facets of Austin

    (29 reviews)

    $$

    Mike and Kristina have been absolutely stellar to work with the last few years. I've worked with…read morethem on major kitchen renovations, bath remodels and most recently, new appliances for my home. My wife and I had a fridge break about 2-3 weeks ago and immediately went to Facets to see their selection and price points. Their new showroom was one of the best (if not, THE best) showroom I've been to in the entire Austin area. Very clean, organized and very well thought out. Mike met with us and gave us a quick tour and then started to ask us questions to ensure he was recommending the best fridge and appliances for our family lifestyle and needs. He knew his product and was able to find something that was readily available (because of covid, most manufactures are on back order right now). We purchased a fridge and set up a delivery the following week. So when their crew arrived to deliver the fridge, we realized we had a miscommunication. It was my fault for assuming installation was included when in fact only delivery was included in my price. To my wife's relief, Mike immediately jumped on the situation and organized another crew to arrive and install the fridge. I'm in the remodel business and I cannot tell you how rare it is to have a company go the extra mile when something is clearly not their fault. It was my misunderstanding but nevertheless, they where the hero of the day and made miracles happen to ensure our fridge was connected and installed correctly. Thank you again to Mike and his team for amazing customer service, prompt problem solving and making us a valued client for life. I'll be sending more friends and family his way in the future!

    Ordered an oven through them and it arrived damaged and broken. And they are refusing to replace or…read morerefund me. Do not order from them.

    Moore Liberty Buildings - Chad and Amanda Moore, MLB Owners.

    Moore Liberty Buildings

    (18 reviews)

    Owners Chad and Amanda are incredible! My husband had a very specific vision for our somewhat odd…read moresloping back yard and Chad and Amanda knocked it out of the park! Because our lot is extremely sloped we were worried we wouldn't be able to have a deck or shed and the yard would be unusable but they were able to come in a make our backyard a paradise! Not only were they both hands on from start to finish but they seemed like they were just as excited about our project as we were! The result was more than we could have ever hoped for. If you have a big, small, odd, or weird yard but want something beautiful and well-constructed - Moore Liberty Buildings is the company to go with - HANDS DOWN! You will NOT be disappointed working with these two amazing humans!

    We needed a storage shed in our backyard but living in an HOA, were limited to 7' total height…read more After looking at several options online, we drove to Moore Liberty Buildings to look at their sheds on display. They have great options for building on your site. These are wood frame construction with shingled roofs. Different window configurations are also available. They can match the paint and shingles to your house. Their "HOA" shed met the height limit, so we went with an 8'x12'. We had them build on our concrete slab. They had a 2 man crew install the shed in one (long) day and they did a great job. You could tell that these guys knew what they were doing and cared about the details. Communication with the owners and project manager was also great. We were very pleased with the results and would highly recommend them.

    Pure Flame Cleaners - grillservices - Updated May 2026

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