I find Chris's response to review entertaining at best and the important thing to remember is that…read morehe responded to my initial review 2 years after the fact. Did he really need two years to compose his thoughts. I will give him the benefit of the doubt that it just fell through grill! In response to his comments: 1. The freezer never worked and Flo grills replaced it with another freezer under warranty that didn't work as well. There was never a third freezer installed, that is a lie 2. The overall workmanship of the projects was excellent and during the specification phase I was proposed equipments to populate the two areas and they were selected in concert with the Flo Grills staff. At no time did I reject a robust ice maker and even to this day I would accept a replacement at "my cost" In closing I reached out to Flo Grills many times but never got a response until this rebuttal review two (2) years after the initial review. In the future Chris you ought to be more about providing a better follow up service and communicate in a manner that better serves your clientele instead of being obtuse on every level. Service and Quality leads to repeat clientele and higher revenues and quality reviews

Around one month ago, I contacted Flo Grills for a estimate for an outdoor kitchen. Chris came out…read moreon time for the appointment, and took a look at the area on the patio for the kitchen. He seemed fairly knowledgeable regarding materials and made suggestions on different options, so I was interested to see his plan and quote...but that never happened!!! After leaving that day, I waited a week with no contact. I attempted to contact but no replies. Not sure what the deal was but this company will never get my business.

I'm sad to see them go. They were a nice kitchen store that also offered cooking classes. I always…read morewanted to go to a cooking class, but my work schedule preventing me. Today I bought a knife and this wonderful brownie bowl pan. It turns your brownies into a bowl. I've already used it once and I filled the bowl with vanilla ice cream and coconut shavings. So delicious. Happy I bought it. This pan is super easy to clean and I'm looking forward to more brownie bowls in the future.

Great store located at a mall that has every kitchen tool and appliance and things you didn't even…read morethink you needed but are now considering adding to your kitchen tool collection. Staff are really nice and informative and the day I was there a cooking demo was going on and the smells that you experience when you walk through the door and are shopping, makes you want to just pull up a chair and eat along with the group that was participating. I have been running in and out looking for things and will be returning again.

Mike and Kristina have been absolutely stellar to work with the last few years. I've worked with…read morethem on major kitchen renovations, bath remodels and most recently, new appliances for my home. My wife and I had a fridge break about 2-3 weeks ago and immediately went to Facets to see their selection and price points. Their new showroom was one of the best (if not, THE best) showroom I've been to in the entire Austin area. Very clean, organized and very well thought out. Mike met with us and gave us a quick tour and then started to ask us questions to ensure he was recommending the best fridge and appliances for our family lifestyle and needs. He knew his product and was able to find something that was readily available (because of covid, most manufactures are on back order right now). We purchased a fridge and set up a delivery the following week. So when their crew arrived to deliver the fridge, we realized we had a miscommunication. It was my fault for assuming installation was included when in fact only delivery was included in my price. To my wife's relief, Mike immediately jumped on the situation and organized another crew to arrive and install the fridge. I'm in the remodel business and I cannot tell you how rare it is to have a company go the extra mile when something is clearly not their fault. It was my misunderstanding but nevertheless, they where the hero of the day and made miracles happen to ensure our fridge was connected and installed correctly. Thank you again to Mike and his team for amazing customer service, prompt problem solving and making us a valued client for life. I'll be sending more friends and family his way in the future!

Ordered an oven through them and it arrived damaged and broken. And they are refusing to replace or…read morerefund me. Do not order from them.

I needed three screws to reattach handles to my West Elm dresser. I knew this wouldn't be an easy…read morefind, so I allotted ample time for the search for the correct screws. First I tried to find them myself in the hardware section. There were so many screws to choose from, I knew I needed help. I didn't think it would be easy to find someone to help me, but I asked, and a clerk was sent my way. He was so patient and skillful in locating a screw that would fit the handle. He determined that I needed a "metric" size. After trying several sizes, he found a size that would fit: M4 12mm I bought 2 packs of 2 each, for $5.67. I took the screws home and yes, they fit but I neglected to account for the /2 inch width of the drawer. They were too short to go all the way in. So I took them back and found another helpful clerk to find longer screws. (It was no problem to return the them.) He quickly found a package of 4 20mm screws that would be long enough. Nd the 4 screws were only $2.89! What a deal! I went home and the screws worked perfectly!

Walked in to the store to buy a grill, once I asked for an associate to assist me I waited about 20…read moreminutes. Once the associate came to assist they tried to say that we could not buy a fully assembled grill without supervisor approval. No one knew what they were doing just all in all a bad experience do not recommend. Terrible service

Barryhill Garden Center is a very large nursery right off Hero Way in Leander. There are two…read moreentrances; you can enter via Hero Way or Baghdad. There is plenty of parking available, but it is best to park close to the entrance. It is best to get a cart at the entrance, as I mentioned earlier; this is a large nursery. It can be overwhelming as they offer vegetables, annual flowers, perennials, tropicals, and trees. There is plenty of signage, so it is easy to navigate this nursery. There are Barryhill experts available to assist, and we received very helpful advice regarding different rose plants. I do wish they would incorporate mobile POS devices instead of having you navigate across their parking lot to check out. Pro tip: If you are thirsty or hungry, be sure to check out Leanderthal Distillery for excellent craft cocktails or Obisidian Brewery for excellent craft brews, cocktails, and pizza, wings and......

We had an excellent experience at Barryhill when we recently spruced up our yard. We added a few…read morenew planted areas and needed to replace several plants around the border of the house. We ended up purchasing 72 plants at Barryhill Garden Center. Angelica was super helpful in selecting what plants to use. She is extremely knowledgable and spent a lot of time with us. The plants have been in for a week and they all look very healthy.

Owners Chad and Amanda are incredible! My husband had a very specific vision for our somewhat odd…read moresloping back yard and Chad and Amanda knocked it out of the park! Because our lot is extremely sloped we were worried we wouldn't be able to have a deck or shed and the yard would be unusable but they were able to come in a make our backyard a paradise! Not only were they both hands on from start to finish but they seemed like they were just as excited about our project as we were! The result was more than we could have ever hoped for. If you have a big, small, odd, or weird yard but want something beautiful and well-constructed - Moore Liberty Buildings is the company to go with - HANDS DOWN! You will NOT be disappointed working with these two amazing humans!

We needed a storage shed in our backyard but living in an HOA, were limited to 7' total height…read more After looking at several options online, we drove to Moore Liberty Buildings to look at their sheds on display. They have great options for building on your site. These are wood frame construction with shingled roofs. Different window configurations are also available. They can match the paint and shingles to your house. Their "HOA" shed met the height limit, so we went with an 8'x12'. We had them build on our concrete slab. They had a 2 man crew install the shed in one (long) day and they did a great job. You could tell that these guys knew what they were doing and cared about the details. Communication with the owners and project manager was also great. We were very pleased with the results and would highly recommend them.

Called Whittlesey on a Wednesday for a Friday delivery. They made it happen. I got all the gravel…read moreI needed and the driver put it exactly where I pointed (pretty good for a giant dump truck). Driver was great, took extra care to make sure I was happy. I recommend Whittlesey whole heartedly

Very disappointed with the customer service from this landscaping supplier. We spoke with them…read moredirectly regarding missing materials that were never provided with our order, and they stated they could not offer any reimbursement or resolution for the inconvenience. On top of that, they expected us to drive back to the original location for the missing materials, even though our job site was over an hour away. We politely asked if we could pick up the materials at a different location closer to the project, but they refused and offered absolutely no compromise or assistance. Poor communication, lack of accountability, and terrible customer service overall. As contractors, we rely on suppliers to be dependable and willing to work with customers when issues happen. Unfortunately, that was not the experience here.

Last stop for the day #WinkleysGeneralStore to look over everything they have. It's amazing the…read morebreadth of stuff they have. The puppies got these super long dog treats. They had to share one and Elvira wanted her own. But they enjoyed the treats for sure. A good day was had by all.

Just go. You need…read moreit, they have it and you don't have to travel to Georgetown, RR or - gasp! - Austin. This is the place to go if you're anywhere from Betram to Florence to Leander; they have a ton of hardware, supplies, mulch, soil & fertilizer, as well as limited barbecue grills, a few (large!) water fountains and outside statuary& chairs and some fun stuff too. What a big place. The staff is first rate; you will not get past the first one with out a "howdy" and there's no pressure. Plan a little time to look at everything because you're going to need it. Now why not five stars? Well, my only gripe - and it's no big deal - is that it's hard to figure out what things cost. Some things - well less than half by the way - have prices you can see. The rest, especially one-off outdoor items from coolers to cookers to statuary - have "item" numbers. I guess that lets staff look prices up but how many trips do I make inside to ask 'how much is item ....?' Maybe there's a price list or something I missed but this is the only negative I've found so far. So; just go.

This is the nicest nursery in Georgetown. More than a nursery, it is my new happy place when…read morevisiting family. They have fun music, amazing helpful staff, beautiful huge selection of very healthy plants, crazy yard art and very sophisticated yard art, house plants and the largest trees I've ever seen if you don't want to wait ten years for it to grow in your backyard.

Fantastic premium soil. Well worth the delivery fee and price. Will definitely give their service…read moreagain.

I should have read the reviews ahead of time but didn't. Charged a lot and when they messed up and…read moredumped rocks before outdoor lighting was moved/adjusted, the business claimed they were "uncomfortable" moving the lighting. The problem with this excuse is that 1/ They never communicated that to me and 2/ That's the excuse you want to go with for not doing something you said you would? Seriously. Rocks were just dumped over the lights and no correction was made. They didn't even attempt to correct the issue but rather sent me nasty emails when I held back $300 of a $11k project. DO NOT USE THIS LANDSCAPING COMPANY. If, for no other reason, they just don't take ownership for their mistakes and wipe their hands of the entire matter.

D&L has done our weekly yard mowing for a couple of years now. We just had them back to mulch and…read moretake out some dead Sago Palms. They did an AMAZING job. You could tell that they took pride in their work and were so nice and kind.