This portion of my review is for the customer service, design team and the purchasing process. 5…read morestars. Great experience. I first visited and selected my tiles for a bathroom 4 months ago. My project was delayed so I didn't make the purchase until August 5. Bobbie was terrific. Great ideas, patient, fun to work with. Great selection at many price points. As much as I prefer to 'shop local', I'm this case it just couldn't work out. I recommend Floor & Decor. Also, when just browsing the salespeople are not breathing down your neck. Now the pickup... As for the pickup process, I'm quite dissatisfied at the moment. I am holding off on an individual review for the pickup until I cool down. At the moment it's 0 stars. I am currently in the parking lot. I understand being short-staffed. However, common courtesy is lacking here in a big way. In my opinion this is a combination of passive customer service from the employee and downright rudeness by another customer. I walked into the pickup area and there was no one there to help. I waited a several minutes and then went to the cashier. They said it might be a bit but they would try to find someone. Not a big deal, I can wait. When someone came to help me he looked at my receipt and ID and told me to pull into one of the pickup bays. There was another customer (male) behind me waiting. Note: I was there first. The other customer and someone else with him were already pulled into the pickup bays. Common courtesy might have been to volunteer to move a vehicle and wait their turn. At the very least the employee should have asked them to move one vehicle. He did not even ask. It was not my responsibility or my place to ask them to move. Management implied this happens frequently and most of the time the customers already in the bay will not move. They loaded the other customer first which took an estimated 15-20 min. It was long enough for me to go to the sales floor and speak with the designer I worked with to tell them what was happening and write most of this review. Tiles were loaded in my car. My suggestion is to maybe place cones or something in front of the bays until the customer is instructed to pull in. I know it's a hassle but I'm pretty miffed that this pickup took almost as long as picking out the tile simply because a customer wouldn't wait their turn and the employee didn't even ask them to move!

I live in Las Vegas. My house is 21 years old. The Floor & Decor has seven tiles left of my tile…read morepattern. Phillip, Jonathan, Jeremy, and Sergio took great care of me in getting some tiles shipped to my house.

Without a doubt i would highly recommend Sundek for garage floor resurfacing! The customer…read moreservice and excellence provided by the technicians was efficient and neat with an outcome beyond amazing! High recommend without hesitation! Jeff McManemy

Lisa and Kevin were great in providing a quick response to my questions. You can't go wrong with…read morethis company!

Really nice job for a reasonable price with a lifetime warranty, can't be beat.read more

From the owner: GarageExperts specializes in residential and commercial Epoxy Flooring, Custom Cabinets and Slat…read moreWall organization. Garage Experts of West St Louis is locally owned and operated and prides itself by using the finest materials made here in the USA. Free estimates will be provided on site, so please give us a call to make an appointment and get started in transforming your space into something amazing and usable.

We have a house that is 115 years old, so no floor is level and nothing is plum. Luckily for us,…read morethese people all know how to jump over any hurdles that may come up. Owen, our salesperson, was helpful in our selection of the perfect wood flooring product. Once the floor was ready to go in, Rob the flooring manager came out to go over how things would work and to make sure that the product got delivered. On the day of installation I met Brian, who was the installer. After removing the carpet Brian realized that there were some issues with the wood floor underneath. Rob came out again and the two of them came up with a plan. Once Rob left, Brian was on it! He was not only incredibly nice, he was professional, efficient, and fast. He cared so much about making sure the job was not only done right, but was done in a way that would make me happy. In this day and age, good help is hard to find and keep, but it looks like they have found a way to do it. My husband and I love our new floor and we would recommend All Surface and Flooring to any looking for a quality job.

Shane and Tim did an excellent job installing our kitchen floor. They showed up on time each day…read moreuntil the job was done which we appreciated. They kept us informed on each step of the process. They cleaned up well at night so we could be functional in the kitchen if needed. We had some touch up items on baseboard and walls after but it was minimal. Shane gave us some insight on some laundry room flooring options when we are ready to do that work. Zach was great to work with at the store on flooring options. Caleb did the measurements on site and Roy did the scheduling and all happened as planned and on time. We were very pleased with their work overall.

When I bought my first house years ago, Champion Floors refinished them for me. They did such a…read moregreat job that I started suggesting my real estate clients use them too. A couple of years ago I brought them in because a client in St. Charles had newer factory finished floors with scratches from the tenant's dog. After Champion was finished, the floors looked like they were job finished floors (stained after installation rather than at a factory). They worked with me to get the exact stain color I wanted and they looked gorgeous. So it's not surprising at all that when I bought my current house a couple of years ago and needed to refinish the floors, I would call Champion. I couldn't decide on the color, and the lead installer was so patient as I kept trying new colors. When I eventually decided on no stain...he didn't bat an eye. And the floors turned out wonderful! I would use them again in a heartbeat. After all of this, I later discovered that it's a family owned business. Bonus!

They were professional and did a wonderful job refinishing ouf wood floors. Kept the jobsite clean…read moreand completed the project on time. Would recommend them for your flooring needs.

If you're looking for a flooring company, stop looking, you've found them…read more Luminous Flooring exceeded every expectation I had for my kitchen remodel. From the first conversation to the final walk-through, every member of their team was friendly, professional, knowledgeable, and genuinely enjoyable to work with. They made what could have been a stressful project feel easy, and they always showed up with a positive attitude (and a good sense of humor). I'm glad I made a decision to go to the Caseyville Home Show and met these folks. We ran into a few challenges along the way (this is an almost 100 year old house with original floors). They worked with me every step of the way to find solutions and make sure everything turned out right. That level of customer service is hard to find these days. The craftsmanship is outstanding. The attention to detail is obvious, and the finished floors look absolutely incredible, and the price was very reasonable. I couldn't be happier with the final result. It's also refreshing to support a family-owned business that clearly takes pride in its work and treats customers like people, not just another job. I recommend Luminous Flooring without hesitation. If you're comparing flooring companies, you can stop now -- these are your people.

Luminous Flooring in Arnold, MO deserves every bit of praise I can give. We recently had a portion…read moreof our wood floor refinished, and the results are nothing short of stunning. The newly refinished area blends seamlessly with our existing flooring -- you would never know where the old ends and the new begins. Their craftsmanship is truly exceptional. While the entire company has been wonderful to work with, I want to especially recognize Jesse and Ray, the two technicians who completed our project. These two went above and beyond from start to finish. They took the time to explain every step of the process, answered all of our questions with patience and clarity, and treated our home with genuine care. Their professionalism, friendliness, and attention to detail made the experience outstanding. Jesse and Ray are true assets to Luminous Flooring, and because of them, we will gladly recommend this company to anyone looking for quality flooring work. Five stars all the way.

Phil was on time and very efficient. Provided the extra special service. Very knowledgeable and…read morefriendly. Left no mess. Highly recommend.

Our house was built in 1932 with super old wood floors…read more We called Amant's thinking they would need refinishing, sand and varnish. When they told us that they could clean them we were skeptical but after thinking about the cost and mess difference we decided to give the cleaning a shot. We are so glad we did! Our floors look amazing. It's better than we could have hoped and could not be more thrilled with the results! Kevin's crew did a great job even cleaning up the glass from an exterior light fixture that crashed on concrete while they were there. (It was a super blustery day). Thanks Amant's for going beyond the expected.

Had a problem with one of the seams in the flooring they installed a few years ago and call to ask…read morefor a repair. They actual called me back and set up a time to make the repair the man spent an hour doing the job right and I couldn't be happier. Great customer service.

We bought flooring for my mom house. They were quick ordering it. Once it came in they were even…read morequicker getting it installed. Final product looks great. Thank you for all your hard work.