Super sweet employees, greeted me right as I walked in and made conversation at checkout. Would…read moredefinitely come back if I lived in the area.

I would like to share a traumatizing and embarrasing experience due to one associate at the 1100…read moreAZ-260 Ste D-3, Cottonwood, AZ 86326 location. I came to this Sally Beauty location to get haircare products like I do back home at a Chicago location. I came in; asked questions about a hair mask; and purchased my items. I left the store and went to Fry's (which is in the same plaza) to buy groceries with my friends. Some minutes after, THREE policemen approached me INSIDE the grocery store indicating that it was reported I stole a 3 dollar facemask from Sally. The latter happening in the middle of the grocery store with people all around which made it EXTREMELY embarrassing. I explained to one of the officers that I did not purchase a facemask and opened my Sally bag showing my items - a container of Cantu conditioner and a coconut hairmask. The same policeman asked if I had a receipt. I stated I did not. He asked why not and I responded that I did not ask for one - which is a common occurrence in retail. He requested for me to go back to the store to clear the whole issue, which I agreed. At that moment, as a minority - I am Caribbean Afro-Latino -, I was extremely anxious and feared for my life because of the country's current political climate. I would appreciate for whoever is reading this to imagine what it would be like to think that you were about to be arrested or even worse, be killed, on the day of your birthday due to a wrongful accusation of stealing a 3 dollar facemask. We got to the store and I was immediately accused by the associate of stealing a 3 dollar facemask. I informed her that there was a misunderstanding and showed her my bag with the items I purchased. She stated to have seen me grab the 3 dollar mask and put it in my bag when I walked to another part of the store. She went on and reported to have been able to see the facemask in my bag when I left the store. I do not recall the associate's name, but I can describe her. She had fair skin, framed glasses, multi-color bangs, and brown hair. She was working the same shift as another associate who had black and green hair. The associate that accused me checked out my friend's items on Register 2 (which is the receipt information provided). I attempted to find her actual name on my friend's receipt, but was unable to find it. I spoke with friends of mine who work in retail and they informed me that an employee is to approach an individual suspected of stealing - unless Sally has a different policy. After she finished with her blatant accusation and me attempting to explain it was a mistake, one of the officers asked her what she wanted to do. She stated that there was nothing that could be done, but kept indicating to want the item back. I offered to pay for the missing item in question to clear the issue. She indicated that it could not be done because "it would throw the inventory off." I consulted with friends of mine who are managers in retail and they stated that unless Sally has a different policy in inventory management, the inventory can be manually adjusted. I suggested to look at the security cameras together to proof my innocence. She interrupted me before I finished my sentence stating, "I don't have access to those." All solutions I was suggesting, she kept shutting them down. The officer ended up suggesting to not come back to the store. This was one of the worst experiences in my life and even when asked to never come back to this location, I already have scratch out Arizona as a travel destination and will be informing my family and friends about this disturbingly traumatic experience. The whole sole reason I wanted to visit Sedona was to heal from these types of experiences that are deeply hurtful.

Slow pharmacy & expect to spend 20 minutes or more waiting if you use the drive thru.read more

I really dislike shopping at this store. Every time I stop in I have trouble getting help from…read moreemployees. Last time I was carrying 2 large boxes and a male employee looked right at me a walked the other direction as I was opening my mouth to ask a question. Reminded me why I should try a different drug store.

I went to Dr Paley to help me manage prescription costs after I changed insurers and after I had…read moremoved from another part of the country. She didn't request information about my former dermatologist or their diagnosis. She didn't do any analysis herself other than a visual exam before shooting from the hip and prescribing. Unfortunately, when I went to pick up her prescription at the drugstore, the cost of her 'solution' cost was $6,000. That's not a misprint. When I called her office, her office manager unapologetically told me that helping patients to manage their costs wasn't their job. As a result, I fired Dr Paley today. I'm sure she has a strength but It is definitely not her office staff, listening to her patients or understanding skin disease.

My husband had cancer removed from his bottom lip. Dr. Taylor and his staff were beyond all our…read moreexpectations. His surgery was intense and exceeded what Dr. Taylor had expected. His manner was so professional and compassionate and I cannot say enough about ALL his staff. We are so grateful for Joe's care and surgery!!!!

Nate Champion did the best job ever. It was my first visit to Chocolate Blonde but It will now be…read moremy permanent go to. The shop itself is darling, clean, and convenient to get to. That's all well and good, but it's Nate's talent that will keep me going back. He listened to me! Did exactly what I asked and is a perfectionist. I'm a thrilled and loyal client for good.

Sky high prices & I wasn't impressed with the cut or color! I'm not cheap but $245.00 for cut &…read morecolor????

Unfortunately I had a really terrible experience with Lisa. Extremely unprofessional, lacking…read morecompassion and even mean. I'm not surprised with another reviewer, that she caused them to cry when they were in a state of healing and needing a little compassion and grace. Severely lacking consideration, respectful communication and empathy for others. Absolutely would not recommend.

I have been going to Lisa for at least 4 years now and she has been a total gift in my life!…read moreEveryone is always asking me who does my hair. When I go to her I tell her exactly what I want and she ensures that it is the perfect cut by the time I leave. She is such a joy to be around too. I always leave feeling great about being in her company, the hair cut I get, and the price that I pay. I cannot say enough about this woman. Just GO!

April was available to take me for a haircut the same day I called. She listened to me and did a…read morewonderful job! She was very friendly and explained what she did and why so hopefully I can make it look just as good when I am the stylist! I highly recommend!

Gentle and thorough pedicure; just what I need to take care of my feet! Friendly and reliable…read more Highly recommend.

Friends & I took a day trip up to Cottonwood to take the Glitter 101 class with Barbara Trombley…read more We had the best time ever!! We all could not stop talking about how fun & amazing it was and we can't wait to come back to do a "Sit and Play" session. Both Barbaras in the store are so friendly and Barbara Trombley is an excellent teacher of her craft - so knowledgeable, helpful and very patient! One of the best Girls' day out that I have had. Highly recommend getting your girlfriends together & taking the Glitter 101.... Mothers / daughters, families, even the guys! I thought we were just going to make one glitter card, but Barbara taught us a bunch of things and showed us how we could apply what we learned on other media. Who knew there was SO MUCH more than the 'glitter on Elmer's glue' from back in elementary school days!??! Thank you, Art Glitter!!

They were so friendly when we went it, and wrote both mine, and my brothers name in glitter, and it…read morewas so pretty!!! Everything in the store was so well made, and presented, it was lovely! I went ahead and got a glitter jar necklace, and it's gorgeous!