Drip under the sink caused lots of water damage to kitchen and room below. Daniel G. led the crew from PuroClean to expose and remove the damage. Even through all the loud dehumidifiers and living around the containment area, we were so pleased with Daniel's professionalism and keeping us informed. Not that I ever want to go through again, but at least now I'll know who to call! read more

Danny, Jay, and James were amazing! Great communication and great quality of work. Highly recommended!

6 star if that was an option! Danny is amazing to work with! Very professional and honest. Highly recommended!

Tyrone and Ryan were amazing for our water and mold remediation project! Would recommend 10/10.

Puroclean did an amazing job, far above my expectations. They were extremely professional, on time, extremely honest, and the Claremont team was the best, this is a shout out to Edwardo, Tyrone, and James. I highly recommend Puroclean for emergencies. read more

PuroClean is a professional, courteous, and efficient water mitigation company. They are quick, clean, and respectful of property. They rough in equipment the day after my water damage and had all of the equipment and mess cleaned up 3 days afterward. I highly recommend using this company for all of your emergency water mitigation needs. Thank you Alberto!!! Tony read more

Did a great job on my water mitigation~ Also super quiet & small fans!

My office flooded with the recent storms in San Diego and thank god for Chris and Victor at Puroclean! These guys came in, took charge and made sure everything was taken care of from start to finish. We all have busy lives and these guys made mine a lot easier with handling all the little details. Outstanding service and thorough on all details! read more

We were referred to Puroclean by our insurance company. Thank you to Pat, Chris, Paul, Victor and Kyle for helping us 3 times in the last year, with various leaks needing remediation in our home. First, we followed the advice Puroclean gave us to not install wood flooring in our kitchen and baths. The FLOOR people who sold us the engineered wood flooring did NOT advise us that wood flooring in the kitchen and bath is a costly mistake, but instead said, "People do it all the time". We were in the middle of a remodel due to finding undisclosed mold, and had already purchased the wood, but we switched to ceramic tiles for those areas, and boy are we RELIEVED that we followed the advice Chris and Paul gave us. We see how the slightest amount of water sitting on the engineered wood floors for even 1 hour, can cause issues at the seams where the engineered wood comes together. Puroclean's advice also contributed to our decision to re-plumb our kitchen which at the time, had water pipes in the slab, that had been there since 1980. Second, these guys will take the time to educate you and possess a wealth of experience that you can trust. I found them to be calm and steady which is important, because they are in your life at the time when things aren't going well. You are worried about mold, horribly inconvenienced, and so it's important to have people on the scene who are confident, willing to answer all the questions you have, and willing to work hard at finding solutions, and who are trustworthy and pleasant. They also cleaned up after themselves and didn't leave messes for the homeowner to address. We found the reports that they provided were helpful and clear. They worked well with our general contractor. Actually, it was through them that we found a good GC that we could also count on. Also, they successfully contained the area where there was mold, and cleared it out. They successfully dried out our home after two water leaks, helping save furnishings in place and minimizing our losses. We are very grateful to have Puroclean as a resource should we have any more leaking at our house. read more

Paul at PuroClean was amazing. His knowledge and attention to detail should be commended. He was also ALWAYS on time. We appreciate his work. read more

We had a really bad leak coming from a broken pipe in the attic. We called our home owners insurance and was set up with PuroClean. They came into our home and explained to us what they were doing, why they were doing it, and kept us posted about the duration of each step. They cleaned up after they removed the drywall and carpet. We were put into a hotel while we were in the drying out phase. I wanted nothing more than to come home soon; Tony and Jesse worked magic and were efficient to ensure that the walls and floors were dry and we could come back home. They were communicative and would return to check on the progress of drying out and explained how long it could take. The follow up and care they put into the work they were doing put me at ease to know that my home was in good hands. I appreciated all of the care and hard work they put into this project. I would highly recommend them!! read more

Puro clean is an extremely professional company who ps first priority is getting you back to normal after an fire or flood. I am a painting contractor and work with a variety of contractors and Puro Clean really knows how to get the job done right and get you back to normal ASAP read more

Won't find a more honest, trustworthy group of professionals. As a Property Manager, I've had my fair share of water and mold remediation issue. Pat and his team are prompt, reliable, and will do only what is absolutely necessary to restore your home or office to it's original condition. They don't come in like gangbusters and start ripping out walls and cabinets like some other companies. They get the job done right and will never price gouge you. I have heard nothing but positive comments from insurance companies who have dealt with PuroClean too. If you have an emergency this is the company to call. read more

We met with several restoration companies and ultimately chose PuroClean. Their prices were very competitive and they were able to handle or contract out virtually all of the services we needed (so we did not have to hire and manage multiple companies to get everything done). The owner (Patrick) was very responsive and was actually on site and working with the crew while the job was being done. This was a big plus since he was the person we had been meeting with throughout the process (unlike other companies where likely the sales reps we met with would not have been on site during the project). Their estimate was organized in a manner that made it clear what tasks they were bidding on, and they did not try sell us on unneeded services. In fact, they suggested items that we might want to either skip, do ourselves, or hire regular cleaning companies to do at non-remediation rates (to save us money). Once we agreed on the final list of items, the work was done well and within the planned timeframe. The actual labor hours exceeded the agreed upon estimate, but no additional charges were added for this time to our bill (so our final bill was exactly what we had agreed upon before the work had started). We mentioned a couple of items that needed a bit more work, and they immediately sent over a couple crew members to take care of those items (again, no additional charges). While I hope that we won't be in a similar situation again which requires professional remediation, I would definitely call PuroClean if we are. read more

PuroClean is an excellent company. We had water flooding in the laundry room and adjacent garage. This went undetected for several days, and water was absorbed into the walls, floors and cabinets in both rooms. PuroClean came quickly on a weekend, removed damaged drywall & cabinets, and started the fans drying. Juan led the on-site work, and he did an excellent job throughout, supported by Manager Chris and owner Pat. They answered all the questions we had, and minimized the impact to our lives. They came back each day to measure the moisture reduction, until the job was complete. It is clear that the management of this company highly values customer satisfaction. Technical expertise, quality of service, and professional conduct are what we experienced. I give my very highest recommendation to these guys. read more

I hired PuroClean to come out when I came home to find my water heater leaking in my garage. They were at my house within 30 minutes and managing the water damage in my garage. The wall is shared with my kitchen so they made sure to check everything very efficiently. The staff was very knowledgeable, polite, and helpful. They even went above and beyond their scope because they recommended several plumbers they have worked with in the past that would be able to bring and install a new water heater. I was up and running with a new water heater within 2 hours from the time of finding the water damage. I also want to say that the plumber they recommended brought a water heater and installed for the same price if not cheaper than I could have bought at Home Depot unistalled. I will call them again for sure with any water or mold issues that I have in the future. They are a very reputable and stand up company and that is sometimes hard to find these days =) read more

I had some minor water damage from a water heater leak, and a friend recommended PuroClean. They were great! Chris was the project manager, and Kyle was the technician. They were professional, friendly, and always on time. They explain what needed to be done, and quoted a fair price. Kyle came the next day to set-up the drying equipment. He walked me through what he had done and answered all my questions. The work was actually done faster and earlier than they had estimated. If I need restoration services again, I will definitely use PuroClean. read more

I cannot say enough wonderful things about this company - specifically Chris, Pat, Casey, and Paul. I hired them for a biohazard clean-up. They were amazing. The nicest, most professional, helpful guys. This ended up being a much more complex job than any of us expected. A one day job turned into a week. Chris called and/or e-mailed me daily with updates. They did not stop until my condo was back to perfection. They worked with my schedule and were always there when they said they would be. I highly recommend them to anyone. This is a truly honest company and they care. read more

If PuroClean is called....there is a problem. How fortunate I was to have the highly professional team at PuroClean come to the rescue. I had mold and was very upset at being displaced. Paul at PuroClean came in, diagnosed the problem, organized the most professional, courteous, knowledgeable, efficient, reliable, and dependable crew to get rid of the mold and get me back to normal .Paul is available, returns calls, gets done what he says he will do, when he says he will do it. It was a pleasure to have Puroclean during a most trying time. I can not recommend them enough and wish I could think of something even nicer to say... read more

Unfortunately, I had to use Puro Clean twice for two different leaks in a matter of 2 months. They were awesome. They came immediately and all the Puro Clean staff including Pat, Chris and the guy who came out both times to do the drying ( I apologize I forgot his name) but he was very thorough and did great job explaining what needed to be done; including demolishing the necessary areas, drying the areas rebuilding the areas. With that being said I did have some problems with the replacement hardwood floors and the parties Puro Clean contracted with to do the wood install. The first time they didn't get the right flooring because they said it was difficult to find but was told that the flooring they did fine would match within a year. I really didn't feel that to be true but thought it was the walk in closet, so it really didn't matter to much to me. When they completed the second wood install flooring it was way too dark. They said they could sand it down and stain it and if I wanted to give that a try. I said yes, if it would save them time and money and they said that if I didn't like it they would re-order the correct color wood. Well they did the staining and it looked terrible. I called Pat up and he came to my place right away with other staff and agreed the flooring looked terrible. They had to order the correct flooring, and I must admit they had to do a lot of research to find the floor and the correct molding. Finally it looked close to perfect. Though things didn't go smoothly during the replacement side of the repair it ended up fine and really appreciate Pat and his staff following up and taking care of the situation . To be noted everything that was completed was at much additonal expensed to their Company and they even gave me a discount for time and trouble. Thanks Pat and Staff read more

Great work, on time, great staff and supporting contractors. Very confident about work that was done as I have used other services on a previous rental property. Patrick is my hero. Thank you all for making a very stressful time better. read more

When my rental property had water damage during the January storms, I talked to three different water remediation contractors who wanted to pretty much rip out every wall that had been touched by ground water. It didn't seem quite right to me, and with tenants in the property I wanted to find the least disruptive approach that would still be thorough. I finally found PuroClean and I breathed a huge sigh of relief when Chris said, "no, we don't need to take a wrecking ball to your house." Rather than following arbitrary guidelines, they seemed to be tailoring the treatment to my specific situations. Unfortunately as they opened up some kitchen walls they found old mold, but they were able to handle it again without using the most extreme (or most costly) measures. They were very efficient and communicated well throughout the process. When we wrapped it all up, I mentioned that I would surely use them again if needed in the future, and I think Chris said, 'Well hopefully you won't!" Well, lucky me, barely 3 months later another water leak wreaked havoc in the kitchen. This time I went straight to PuroClean and have had a similarly excellent experience. I even decided to have them oversee subcontracting of the post-remediation repairs because they are so professional and efficient in handling all the steps in the process....also communicating well with our tenant, who I just noticed has posted a 5 star review here too! They deserve it. read more