Love Purple Mattress! The raw egg test piqued my curiosity, and now we own 3 Purple mattresses along with pillows and sheets! We bought a Queen standard mattress for our son, and then soon afterwards bought a twin for my daughter and now a King Purple Flex mattress for hubby and me. The Queen and King mattresses come with the adorable squishy toys! The airy waffle mattresses are super comfy and hold up well and even better than our Sleep Number mattress! The Purple Flex is softer and less firm than the standard mattress with extra layer of foam. I can feel the difference when I lay on my son's mattress vs mine and the extra $300 is well worth it! The mattress has a cooling agent. The thick Harmony pillow offers perfect back support when lounging around in bed (writing this review and watching TV!) The flat Dreamweaver is perfect for actually sleeping. My only complaint is that the Dreamweaver has a mild funky smell. The mattress is pretty easy to roll out and didn't need much assembly (we didn't pay for installation). The stretchy linens are super comfy and worth the splurge and received a great bundle discount on the pillows and linens. Shout-out to Jorge at the store, who was friendly and super helpful with scoring some great deals! Highly satisfied customer and recommend Purple if you're looking for a great goodnight sleep! read more

Our salespeople Jorge And Stephen were patient and professional. We were pleased with our purchase experience! read more

i have the purple premier 4 n the harmony pillows n my bed is the envy amongst my friends. ivana helped me when i was there n she is amazing. everyone there is always welcoming n im so glad to live near a showroom to get to try all their beds before i committed. it is costlier than other mattresses n pillows but it is SOOOOO worth it. i feel like im sleeping on a cloud every night. considering we spend 1/3 of our lives sleeping i think its worth the investment. read more

The customer service at this store was PHENOMENAL! My husband and I ended up buying a mattress elsewhere just because we couldn't agree on one from Purple. But we wanted to buy one from them just because our experience was sooo great. Highly recommend the pet beds (we purchased years ago when it was on Kickstarter and it has held up so well!) and the harmony pillows are HEAVENLY. Product quality and customer service is definitely worth the money! read more

This really might be life changing! I've heard people rave about purple mattresses over the past few years and, as a hot sleeper, I get more and more desperate feeling summer approaching so my wife and I made the trip out to the store in Tysons Corner Mall to see what all the hype was about. Little did we know the luck we were running into - they were rearranging the store and selling some of the floor models in the back (which we were told get much less use) for half price! It just so happened one of them was a king purple premier 4! That's a hybrid of four whole inches of hyper-elastic polymer grid on top of the coils making for the perfect combination of comfort and support as well as breathability and durability and even a fun bounce that makes you just want to flop onto it, which is exactly what we did as we tested out all of the models. Based off of my research I was pretty set on the three but with this lottery winning type of deal we could actually consider the purple premier 4, which would've sounded crazy to me a week ago because I had never spent more than $400 on a memory foam Costco mattress. However, once you feel the unique sensation of laying on this magical material and consider the fact that you spend one-third of your time in bed (which also affects the quality of the other two-thirds of your time) this becomes an obviously worthwhile investment especially for a very problematic sleeper like me. The first few nights of sleeping on this spaceship the effect of zero gravity left me without any sensation in my body, literally no pressure points as if I was floating in a sensory deprivation tank for just a couple minutes until the Time Machine kicked in and in one single blink of the eyes 10 hours had vanished! No sweating, no searching for a comfortable position, just pure peace and recovery. You just have to accept the fact that it is a different experience from any other bed and once you break your routine and expectation you will experience something heavenly. Not only is the product next level but we also couldn't ask for any better customer service. Edgar was our purple representative and he patiently walked us through all of our questions, informing us of every little detail. He didn't have that salesy, pushy, manipulative feel at all, rather he seemed like such a nice human-being, genuinely wanting to help us understand so that we could make the right choice for ourselves. He went through the ins and outs of the side, stomach, and back sleeping positions as well as all of the different accessories (specially designed purple pillow, sheets, mattress protector, adjustable bed frame) and made sure we got every perk possible. I guess when you believe so much in your product then you just want to help people with it and let the product sell itself, that's the impression we got from Edgar. And to prove it wasn't a matter of making the sale, when we came to pickup the mattress a couple days after the sale was already finalized, he was extremely flexible with the time and helped us out with packaging (since the floor model would no longer be delivered in a box) and loading the mattress along with another very nice coworker. We were just there to enjoy testing out some luxury mattresses really with no intention of buying one yet, but we had the best experience from top to bottom there was a great product followed by a great discount and delivered by a great representative. Thank you so much! We are so excited to indulge in this bed for many years to come. Hopefully I'm not just dreaming all of this up, but with a dream this good it would only make sense that we wake up on a purple mattress lol seriously though, I believe this is a real life changer and I'm trying to show everybody but it's hard to casually tell people to try out my bed without getting all kinds of weird looks read more

IWONAwas a G, she did such a good job explaining purple's uniqueness and Demonstrating its benefits which is nothing but pluses. She also delivered her points in a positive professional manner which J appreciated. read more

Helai Zazai was very friendly and welcoming. She was well knowledgeable with the beds and products in the store. She provided us with tons of information and answered every questions we had. In the end we found our dream bed. I would highly recommend her. She wasn't pushy at all. Thank you Helai for assisting us and for your patience. read more

I received excellent customer service from Helai. She did not pressure us and she let us try everything out in our own time. Helai was patient and informative even though I wasn't ready to buy just yet. When I am ready, I buy from Purple for sure! These beds are so very comfortable and customizable! I am ordering myself a pillow for my birthday for sure. Helai was the best salesperson I've experienced in a very long time!! read more

just left purple mattress showroom at Tysons Corner and I could not wait for my mattress and pillows to be delivered. Helai is so amazing and patiently answered all our gazillion questions! She even gave my 2 daughters mini purple mattress squishy, so cute! Great experience read more

Angelica helped me during my visit at this store and really took the time to offer advice and see which bed would be the best fit for me. It was overall a great experience and I'm glad I purchased a Hybrid 3! read more

Helai was wonderful and answered all of my questions. She let me try all the different pillows and mattresses and made me feel welcomed.

I wish I could give 10 stars. I go to Purple, hoping to buy myself 2 pillows and pillow covers. I'm greeted by Iwona, a Sleep Genius, and tried the Purple Harmony low pillow. Felt amazing. She tells me about the deals going on and I consider buying sheets for a larger discount, but I appreciated that she was not pushy about it. I mention that one of them is a gift for a friend and she offers to put on their holiday covers which are adorable! It's pouring outside so she goes out of her way to grab clear plastic bags to cover each of the cardboard boxes so they wouldn't get soaked. Iwona was SO incredibly sweet and helpful and made my experience at Purple so wonderful! read more

For one, the entire place reeks of lavender to the point anyone with any asthma or breathing issues needs to just not do this place. It's toxic. Second, the whole idea of these mattresses is laughable. Waffle beds that are sure to fall apart, and top layer with reviews all over the place that tell me they won't last. The smell alone says it all. They stink. No way ever if they poison us with chemical lavender smells can I even think of doing business with this place. read more

Mea is rude and not customer oriented. If there is this much lack of customer service when we haven't even purchased the mattress, I have to wonder how we would be treated if/when there is an issue with the mattress. read more

The purple mattress showroom is a great place to go and try out the latest models of purple mattresses. Helai was so helpful, and very knowledgeable about the products and all the differences, pricing, etc. She was very kind and patient as we debated all of the different options and worked out what was best for us. read more

I don't give out 5 stars lightly! Let it be known that Iwona is an amazing saleswoman. From the moment I came in, she was nothing but kind, warm, and absolutely a delight to be around! She made us feel very welcome and encouraged us to try out some of the beds. I fell in love with the Hybrid 4, and I'm already going to save up for it! The little sample pads that were being handed out are very cute, I think it's my new favorite fidget toy. Purple to me seems like a solution to all of my sleeping problems. It has no springs to become shot, it is incredibly breathable to the point where you can fully ventilate air through it, and the Hybrid 4 was the most heavenly and soft feeling bed I have ever sat on in my life. But if you feel you're on the fence, go for it! I absolutely loved my experience here, and there are a variety of bed options for the lover of the firm brick mattress, to the lover of the soft cloud-like mattresses that swallow you whole, and of course, all the wonderful options in between. They also offer the same technology for their pillows! Purple is absolutely going to be my next big buy, and I want to buy with Iwona's assistance. She is amazing at her job and so friendly! I cannot stress *enough* how much she deserves a raise. She is absolutely fantastic. I have never had such a positive exchange. She was even sweet enough to compliment me on my makeup! Iwona, if you're reading this, I think your name is very pretty, and whether you wear makeup or not yourself, you are gorgeous. Inside and out! This is the longest review I have ever made, and I rarely go to the trouble. In summary, Iwona is an amazing saleswoman/representative who deserves a raise (saying this on my own accord, I promise!), and the overall store experience was incredible. Purple should be your next big buy! - Dylan read more

Just writing to say I had a great experience here! Helai was an absolutely wonderful associate and helped me find the perfect mattress. I wish more associates were as good with customers as she is. This is my second purple. Def recommend. read more

Had a great experience at this showroom. There are so many different mattresses to choose from so it was helpful to see them in person and try out. Helai was super helpful and so kind! If you go in ask for her because she will help you find exactly what you're looking for! Will be going back for sure! read more

Curious about Purple? Been waiting ages (like me) to try the funky looking smooshy grid you've seen online for years? I was. Finally, you can lay down on their full product line in person and not just buy untested. Or just squish it with your hand over and over if that's what you're into. Their mattresses have multiple levels of scushy purple grid (2"-4" I think) each of which has great airflow compared to memory foam mattresses (which make me too hot and then I wake up gross). They have several models on the floor, nice pillows and pillow covers and a relaxing private atmosphere while being conveniently located in the mall. Also check out the bedding accessories and seat cushions. Great store. Big shout out to Asher for her knowledge and customer service! read more

Customer service here is great. Ivana is amazing! My fiance and I were waiting to hear back on our apartment approval and didn't have a concrete address yet, but Ivana still honored a deal going on and went above and beyond to make sure I could purchase once I had everything in place. read more

Helai was extremely helpful and patient as we worked through our decisions for our new mattress and frame. She is knows her product and knows when to provide space to deliberate. Her hospitality and grace are a real asset! Thank you! read more

Stephen ans Evana were great to work with, fun, knowledgeable, and super helpful! Definitely recommend the purple experience.

I'm very happy with my shopping experience at Purple. I really recommend that you go in the store and meet with the staff. They can explain all of the differences and you can test the mattresses out. The staff keeps the store very clean and sanitized in accordance with the latest health protocols. Asher answered all of my questions very well and put my draft order in the system for when I was ready to order after my house was built. I had questions while ordering, so I called the store. Cheri was able to assist and was just as great as Asher. Ask for either Asher or Cheri when you go in. read more

I purchased my very first Purple mattress (hybrid 4") and all of the necessities including the adjustable base, pillows, sheets, and more. When finding a new mattress it's tough to know what the right fit is for you but Danny was extremely helpful. He was patient with answering all of the questions I had and his customer service skills were excellent. I felt like he was genuinely trying to help me find the best fit for me and the way that I personally sleep (side and stomach sleeper). It was a great experience overall working with Danny and I would highly recommend a purple and their mattress services to any family member or friend. Thank you Danny for all of your awesome help and wonderful customer service! If it wasn't for you I wouldn't have found the perfect fit! Very excited for this new mattress and products to come in! read more

Helai was so helpful to find the perfect mattress for me. She listened to my needs and problems carefully. She explained the difference between different mattresses and let me try on with different features of the mattresses. One of them even does massages!!! The whole store was just relaxing and dreaming! The staffs were so nice and friendly. I highly recommend this store to anyone whether you are in the hunt for new mattresses or not. read more

Asher at the Tysons Corner, VA store was an absolutely delight. They took time to explain each type of mattress to us and let my son try all of the ones he wanted. We did not feel rushed and truly appreciate the extra time spent with our family. We left the store without purchasing a mattress because of the delivery timeline. We needed to wait a few more weeks since delivery only takes up to 10 days. Asher took my contact and sent me an order form to lock in the deal for 60 days. When I got ready to make the purchase, I reached out to Asher and was able to get an even better deal. Thank you. I can't wait to use the mattress. read more

Helai was awesome! So welcoming, accommodating and overall great customer experience! Helai explained everything in great detail and helped us with any questions and with trying different mattresses. With her help we were able to choose and purchase perfect pillows and looking forward to come back to get a mattress as well. Thank you! read more

Great customer service. Asher was amazing to work with and was able to answer all of our questions and deal with some unique circumstances for our matress delivery. All around great experience. read more

Right from the start Iwana and Stephen were very professional and informative. We bought the mattress and the convertible frame along with fabulous sheets and mattress protector. Delivery was prompt and well done. We love our new bed! Highly recommend read more

We had a fantastic experience at Purple Mattress this afternoon... Stephen was so helpful, professional and knowledgeable..could not have been better...he was great... We ended up buying a king split mattress with box spring.. looking forward to delivery... read more

Such an amazing staff that are very knowledgeable about the mattresses. More importantly the mattresses are something else. No more tossing and turning in bed, and no more back pain! 5 stars! read more

Extremely happy with my experience at Purple. Asher answered all my questions and worked with me to get the bed I really wanted. Awesome manager, highly recommend. The bed set up was functional and also extremely clean (following health protocols). If you're looking for a purple bed and want a knowledgeable person to help you with your purchase. See Asher at Purple read more

Edgar was very helpful and answered all of our questions. We ended up getting a matress, pillows, and adjustable base. We are super excited to get our new mattress. read more

Customer representatives Iwona and Helai provided great information and very knowledgeable about the products and nationwide services.

Angelica was more than helpful. Compared Purple, Casper and Temperpedic. The quality, service and value of Purple (Angelica) was superior to the others. Would definitely recommend them read more

We had a great experience at this store--my husband and I walked in just to see what these Purple mattresses were all about, by the time we left, we ordered one! Asher was great--fun personality, knowledgeable about the product, worked to get us the best deal (discount for health care professionals). COVID protocols observed throughout the process of trying out various mattresses. We even got little samples to play with as we continued walking around the mall (great stress-relievers, my niece uses them as doll beds). read more

The most impeccable customer service that I've experienced in quite some time. The sales personnel were helpful, patient, and very knowledgeable. They walked us through the buying process seamlessly, answered all of our questions, and ensured we received the best deals possible. I could not be more appreciative of the time that Daniel Ayala and Sahara, in particular, took to make sure my husband and I made the right mattress choice. This will be our first Purple mattress and we are looking forward to enjoying it. We purchased all of the accompanying goodies (duvet, sheets, pillows, adjustable base). Had it not been for Daniel and Sahara's help, we likely would have walked away with nothing. If looking for a reputable and professional location to purchase a Purple mattress, make sure you go to the Tyson's store! read more

Wow, I have only wonderful things to say about this location, their products and my consultant, Asher! I visited multiple other mattress stores in the area to compare products and pricing and ended up right back where I started at Purple. The products were truly superb and the price point was much more affordable than other brands while still feeling just, if not, more luxurious. I cannot recommend Purple more and I don't think you'd find a better, more personable and down to earth sales consultant than Asher. If you're in the market for a mattress, Purple deserves to be a contender and I bet will surprise you too as the top contender. read more

Aya was so helpful and great in greeting us , showed p us around and explaining about the mattresses and pillows, the pillows we got are so comfortable and nice ..way to go Purple read more

Asher was so helpful and nice. The beds are so comfortable and I like how non pushy she was. Definitely recommend going in and checking it out. read more