Had a problem with my gas pack and lost heat on our first floor. Out of 10 other companies they one…read moreof the few to tell my my 3 ton unit was oversize for the duct work under the house. They also found a duct was was way too small the all the correct air flow to the other half of our home. I felt they knew their stuff when they took the time to look at the electrical and our thermostat. They shows up on a cold morning and had my old unit out an the new one in with an hour. It did take 5 hours total to finish all the connections, programing the smart unit and replacing the small duct. We have heat now and it even gotten my wife home office to be heat like the rest of the house. It was always a bit warmer or colder than the rest of the house. I trust these guys to come back and fix any of my HVAC problems. They did amazing work.

Bad experience... HVAC replacement:…read more- Had a brand new Trane system installed - Didn't cool properly following installation - Took multiple visits and 2 weeks to get AC working properly (root cause: incorrect wiring at installation) Requested quote to improve even cooling: - Technicians/installers rigged system without permission (turning blower up to top speed and partially closing every damper) - would have caused premature wear and failure of unit - One technician/installer was unprofessional and rude prior to storming out of house - Sent concerns about visit to owner and office manager and never received a response - Received a quote to replace entire ductwork - instead of addressing specific areas of concern as requested During multiple interactions, they were quick to speculate and point fingers at existing construction - the majority of which were invalid or irrelevant concerns. Would not recommend - especially after the unprofessional reaction from one of their technician/installers. I was calm and polite during every interaction despite the frustration and worry that they caused (brand new unit not cooling effectively for 2 weeks during the summer). The technician/installer in question became angry after I asked basic questions about his "recommendations" which weren't logical.

Russell came out and gave his expert opinion on what he would recommend to replace our 27 year old…read moreunit. He provided an installment date. His team showed up and installed it. His installment team was friendly and respectful. I would strongly recommend them. I really love a company that does what they say they will do. I feel like it is just a small, honest company doing the right thing for their customers. They came highly recommended by my neighbor and I see why.

So impressed with the professionalism and honesty of Clark and Joe Cool! I originally had our Trane…read moreinstalled and serviced every 6 months by Maynor Service Company. Despite an installation hiccup, I used their annual service plan for the last 5 years. Once they started suggesting $500 UV lamps for the outdoor unit, I thought I should probably switch things up for a second opinion. My friends all used Joe Cool, and I am glad I do now too. Clark spent a lot of time going above and beyond, including taking off the original install seam glue for the upstairs unit (which never was) and accessing hard-to-access screws, indicating they never even cleaned the coil post-install once despite paying for it! No wonder they were always in and out in 15 minutes. But he took the time to do it right. Two things you need when hiring tradespeople- expert knowledge and honesty. This company has both, and I am a lifelong customer now.

I called BLB maintenance to get a second opinion for an ac problem. Not only was Mr. Boyle's very…read moreknowledgeable, but he fixed my ac unit and spared me the cost of a new replacement unit. The prices are unbeatable and Mr. Boyle's was very professional and courteous. I will definitely call them again.

CONSUMER BEWARE. We called Bobby at BLB maintenance (Creedmoor, NC) to look at our dishwasher and…read moreice maker. After looking at the dishwasher for a few minutes he removed what he called a 'childs ball' and gave us a quote to repair the motor. The 'ball' was actually a check valve. He then looked at the ice maker and said that its frozen up which he said he fixed. All he did was take out the frozen ice. My husband ordered the part and we have now fixed that. In the end we paid him$140 and he fixed nothing. Furthermore, b/c he removed the check valve he basically flooded our kitchen. We are now waiting for the new dishwasher to be delivered. Furthermore, he said he was a licensed contractor however, when I questioned him further he admitted that his license has expired.

This is a long review based on almost two years of experience with Rardon Home Performance. The…read moreshort version -- call Stephen. You won't regret it. I first contacted Stephen in 2017 when my 15 year old heat pump stopped heating in zero degree weather. My auxiliary electric heat worked, but used a lot of energy, and would have more than doubled my energy bill if I couldn't get the heat pump working again. It hadn't been serviced for almost 8 years, so I was prepared for on expensive repair or replacement. At the time, my wife and I were still trying to decide whether to stay in this house, or buy a new home, so I wasn't ready to spend thousands of dollars to replace the heat pump. I called several other pros before I found Stephen, but they recommended replacing my heat pump before they had even looked at it, and weren't available for almost a week. Stephen came out quickly, inspected it, found several issues including two dangerous wiring problems from the original installation, and when he was done it worked very well. He reassured me that I could get several more years out of the unit. I signed up for his very reasonable annual maintenance plan and he came out again in late Spring to test the cooling. He got that working well too, and the heat pump was still running fine when we sold the house in November. When we moved into a newer home with two AC systems, Stephen inspected them for me, including the ducts, intakes, and registers. He noticed that the ducts feeding our bedroom and bath may not be sized correctly, and discussed possible solutions. He was right -- those rooms were often colder this winter than the rest of the house. When the weather warmed up, our AC cooled well for a week, then stopped cooling. I called Stephen the next morning and he was at my door half an our later, diagnosed the problem in a few minutes, and replaced a failed part. He may not always be able to respond this quickly, but I have complete confidence in Stephen and Rardon Home Performance to keep my AC running efficiently and fix it promptly when it fails, at a reasonable cost. If you're a DIYer, like me, you'll enjoy taking to Stephen. He has deep AC system design and technical experience, and is happy to discuss making your home more efficient through tuning, improvements, and smart thermostats like ecobee and Nest.

Steve is an outstanding HVAC professional. He quickly diagnosed a leaky evaporator coil. One…read morething that sets Steve apart, besides his extraordinary knowledge of HVAC, is his use of technology. The report he sent me with the invoice actually included pictures showing that the leaky evaporator created bubbles when sprayed with a solution, to prove that the coil is actually leaking. My understanding is that he provides similar detailed documentation for all of his repairs and installations. Highly, highly recommend Steve and his team.

These guys are absolutely amazing. They are supremely competent, have excellent communication, are…read morepunctual, have fair prices, and are some of the nicest most trustworthy guys you will ever meet. We have used them twice: once for an A/C issue, and once for a dead refrigerator. They are my go-to guys for stuff like this. I would have awarded more starts if possible.

ADVANCED APPLIANCE & AIR REPAIR I cannot recommend Advanced…read moreAppliance and Air Repair highly enough. As a homeowner and the owner of a rental property, I have had more than a few instances where I had to call in help to fix an appliance. I have used this company over the years to repair a dishwasher, dryer, fridge, and oven. I have always found them to be responsive to requests for help, prompt in providing service, knowledgeable about the appliance they were asked to repair, and willing to explain what the issues were. They showed up exactly when they said they would and (upon request) called ahead to let me know they were on their way. I am currently using a home warranty program. Recently I had a problem with my dishwasher and the home warranty program sent out a technician from a different repair company. They did arrive promptly but kept changing the diagnosis and said they could not repair the dishwasher because the part was no longer available. I insisted on a second opinion with the home warranty program and specifically requested they send Advanced Appliance. Advanced Appliance were able to diagnose the problem and fix my dishwasher. Thank goodness the home warranty program utilized the services of Advanced Appliance and Air Repair. I now know I need to request them up front any time I have any issues with any of my appliances.

I highly recommend MTC Heating and Air! Our Carbon Monoxide monitor went off and I called MTC…read moreHeating and Air because they had put in a new dryer vent for us a few months earlier. They came out immediately when I told them about the Carbon Monoxide monitor. They discovered a leak in our old furnace venting system and were able to fix it right away. We decided to replace our old furnace and put in a new HVAC system because family was coming to visit later that month. MTC was able to complete the job quickly and even came back to make sure the system was running well before our family arrived for their visit! We were thrilled with their work, and we highly recommend MTC Heating and Air! A new update: Yesterday, lightening struck a tree close to our house. It fried my husband's computer and now our HVAC thermostat is not working properly. I called MTC Heating and Air early this morning, and was given an appointment for service this afternoon! We are thrilled with MTC Heating and Air. They have excellent customer service and wonderful customer satisfaction! I am thrilled that we found them!

I've been having MTC heating and air conditioning for a while. The maintanance guy AJ is very…read moreprofessional, responsive and truely cares about the HVAC systems. I've replaced my 15-year-old problematic system recently. It took them 6 hours to replace the whole thing on a 90 degree summer day. The system worked for a week but ran into some issues caused by the manufacture, they promptly responded and came on a Sunday afternoon and fixed it. It has been working fine since then. I'm suprised this place doesn't get many positive reviews. I'd recomment this to anybody in the triangle area.

Had Accu-Air do a bathroom fan repair. I arranged a house visit to get a quote, but when the…read moreworkers arrived was told that Accu-Air doesn't do quotes and this 'service call' would be $115 if I didn't proceed with the repair. Billing wasn't transparent - no labor/ parts breakdown; just a total of $290 to replace a bathroom fan. Seemed pricey for that kind of repair, but I went with it since I'd be hit with $115 if I did nothing. Fan seems to be working, but I'd be hesitant to use Accu-Air again due to unclear billing practices and a nagging feeling that I was way over-charged for a small repair.

This company was fine for furnace repair, if a bit more expensive than its competitors. I called…read morethem on the strength of their yelp reviews and they came the following day. The technician was polite and quick in diagnosing the problem. He showed me the damaged part and gave me ballpark figures for its repair and replacement. It required replacing the whole furnace and ac system. They provided me a quote a few days later. The quote included a number of different services including widening heat registers and replacing the concrete pad. Upon shopping around I found the same furnace with install for 4k instead of accu airs 6k. The technician admitted to never having seen a cracked heat exchanger on my particular brand of furnace. This was unsettling as it was a common brand and expected part failure. However, he instilled confidence by demonstrating where the damage occurred. All in all, this company seemed competent but three issues left a sour taste in my mouth. 1 the diagnosis visit cost 115 dollars and that seemed high. 2 the quote for furnace replacement was 50 percent higher than others in the area (they don't do many of these) 3 the guy who did the quote broke the latch on my crawl space.

Justin provides everything you want when it comes to a person to service your HVAC…read more He is prompt, courteous and trustworthy. When an older unit of mine went out last month, he carefully examined the unit and then diagnosed the problem. He pointed out that several things could have failed -- but suggested that we I start by replacing a fan motor that had clearly failed. In the end, we discovered that it was just simply the fan motor that needed to be replaced. This avoided unnecessary costs to me and made me a very happy customer. His service rates are extremely competitive. Also, he always puts on his shoe covers when he comes in the house so that he does not track in dust, mud, etc. I am a very satisfied customer and will call him whenever I need work.

Avg pricing. Simple repair of HVAC needed but included pricier 'diagnostic'. This diagnostic was…read moredone in about 10 sec yet with very strong recommendation. No probing or equipment was used or much investigation. Follow up was needed only to find at even more expense that the diagnostic info was not correct.