I mean, everyone gives Joe 5 stars except the odd disappointed customer who thinks they're being scammed. I've had nothing but good interactions with Putnam, dealing with them for 4 years now. Joe is great, good "bedside manner", blunt but not overly dramatic. All his work has been stellar, has always gotten right to the heart of every issue I've brought in. My car's with him right now, so here's to hoping my streak doesn't stop! But I doubt it will. Thanks guys, best wishes to Breeze who's fallen ill recently. read more

Great service! I had a problem with my brakes and I found them through yelp and I'm am definately going back. They were nice but more importantly honest! I went to a meineike a while ago and I almost got ripped off. I am so sick of mechanics ripping off people who may not know a lot about cars. Afforable repairs and honesty. I highly recommend this place to anyone in a bind needing a good repair shop! read more

went in for a fuel filter replacement and left a happy customer. not only did he fix the problem i was having, but also checked out the rest of the car for me free of charge and gave me some good advice about how to care for my car "not using aftermarket products" and such. Definetly coming back when it's time to put some coilovers! read more

Words can't express how happy I was with the see epic I got from here. Joe, the mechanic, went above and beyond the normal expectations of a repair shop and got me out of a serious jam. He helped me troubleshoot my check engine light issue successfully and inexpensively and even stored it for a few days while the parts came in so I wouldn't get more tickets for an overdue inspection. He saved me 100's of dollars in the end and I would definitely recommend taking your vehicle there if you have a check engine light issue or for anything really. :) read more

I'm very satisfied with my experience at Putnam Auto Repair. I had an engine issue on my Audi A4 where the car occasionally died right after starting. It could have been many issues, including some expensive problems. Joe, the owner, and his two mechanics were great. Joe was very honest that engine's electric problems were not his shop's specialty but he thought that my issue might be related to the fuel filter and the engine fuel intake. He suggested to replace the filter and clean the intake at a very reasonable, $170, price. All on the spot when I waited in a coffee shop. Great owner and very good mechanics. Very trustworthy shop. I will definitely use them again. read more

I called here to ask about an electrical issue with my car, and he was very straightforward with me about his limited knowledge with electrical work. He sent me the number to a better place for the job! Very nice on the phone and super cool. read more

Amazing service. Honestly, Joe runs one of the most transparent shops I've ever seen. I brought my car in for brake issues and he put my car up on the lift for free just to take a look. When he knew what was wrong he invited me into the back of the shop to show me the issues and point out exactly what I'd need. He called for parts and put Together an estimate within 40 minutes while I waited and had the car done later that day. Cannot recommend him enough. read more

I must say I have been using this shop for a few of my cars and Joe the owner is always courteous , very upfront and honest about what does and doesn't need to be done . I went in yesterday to get an axle and some suspension parts replaced so that I can pass inspection . The original shop quoted me a much higher price than joe . It was very hot and he didn't want to overwork his mechanic so he was upfront in telling me the car would not be available same day for pick up and I was fine with that . I got a call this morning to pick it up and it's running very smoothly and his price was a lot less than what the inspection shop mechanic quoted me . That's why I am a repeat customer . Thanks Joe for everything , my Nissan Murano thanks you . read more

All of the previous 5 star review are absolutely true. These guys are knowledgable, friendly and honest. I took the car in to have a burned out headlight replaced and get a blinker fixed. I was in and out with everything working perfectly in less than 20 minutes, and I felt like I was in a friendly neighborhood garage. read more

Let me start by saying I've never physically been to this shop. I called them not too long ago to get advice on my car issue. Instead of having me bring the car in and do a bunch of unnecessary testing he gave me his honest advice over the phone. Its not too often that you call a mechanics shop and they actually take the time to talk to you, especially when it is not bringing them any business. So he saved me time and money...that I appreciate! read more

Joe has a new customer for LIFE! 100% hands down the best experience I have ever had with a mechanic. I brought my 2000 Ford Taurus in on a Thursday morning around 7:30 a.m. I had been told by several mechanics, including Pep Boys that I needed a new power steering pump. Turns out they were wrong. My steering pump is brand new! I had bought the car used and was never able to ask the former owner anything about repairs so it's been a mystery if something goes wrong. Turns out in this instance, I needed a new hose, not a new pump! Joe got my car in perfect working order and I was back on the road in only a few hours having paid WAY less than what other people would charge. They are friendly, straight shooters, knowledgeable and Joe REALLY loves what he does for a living, you can tell, he is just passionate about doing a good job because it's what he loves to do. I'm telling you, take your car to Joe before you take it anywhere else and never go anywhere else again. Thank-YOU, Joe! read more

Answered phone before 7:30 am opening time. They are listed on NYS inspection site, but they don't do inspections anymore. They referred me to someone who does. I never had anything fixed by them, but it's nice to hear a cheerful voice on the phone. read more

He saved me a ton of money! I had a check engine light on, so he looked at my car. He then looked up the problem online and called one of his friends about it. There really wasn't a problem, just essentially a light glitch, so he told me that I was fine and I went about my way. Miles later, I still have no problems. My dealership wanted to charge me a ton just to check out the light even though my car was covered by warranty. read more

I found Joe's shop through Yelp and cannot recommend him highly enough. I know nothing about cars so I'm always nervous to go to a new mechanic but since I've found Joe my search is over! He very kindly and simplistically explained to me what kinds of repairs my car needed, even taking me under the raised car so I could see where the brake pads had been worn down completely, but he never made me feel stupid for not knowing the first thing about cars. He also offered me a few different repair options based on what my budget was. I was in and out in one day -- so easy! He even recommend a tire place nearby to replace a worn out tire. Just an all around great experience -- and how often can you say that about a trip to the mechanic?? read more

I took my car to Joe after my former mechanic let his brother take over. Every time since, his brother would give me some dire warning about what massive repair/replacement needed to be done. This time because of an dubious noise it was making he wanted to replace all the shocks for $1000, so I brought the car to Joe on a friends recommendation. He checked it, out explained the problem and was able to fix it for under $300. He also happily explained to me the condition of my shocks in an easy way without warning that it needed fixing immediately. I've only been to Putnam once so far, but I was very happy with the work and enjoyed Joe's conversation and friendly way, so I will definitely bring it back the next time. read more

You should absolutely take your car here. I needed to bring in my car last minute today because it was making such horrific sounds and the guys had it completely repaired in an hour! Not only was the service speedy, Joe was kind, transparent about what needed to be done, and the price was great. He even taught me about my brakes and why they were making nightmarish sounds! You can trust Putnam! What a treat :) read more

My car was overheating and had no heat, took it here and within two hours car was running like brand new and blowing Air so hot it feels like summer. Very honest guy, doesn't try to sell you stuff you don't need and has the best prices around. This is mY mechanic from now on. And I would feel comfortable recommending him to everyone. read more

Fast, fair and friendly service. My car was running rough this morning so I took it in. The owner diagnosed the problem (a faulty ignition coil on one of the cylinders) and had it fixed in just 45 minutes, all for a very reasonable price. These guys know what they're doing and they'll give it to you straight. Highly recommended. read more

Putnam is definitely the best repair shop in the area. I've taken my Jetta on several occasions and have found their service to be outstanding. Joe is VERY friendly and he will be clear with you about your options. You can be confident that you will never be overcharged here. read more

I recently moved to the area and was nervous about having to find a new mechanic. I know next to nothing about cars and didn't want to get taken advantage of. After reading some positive reviews on here I decided to check them out and I have to say they definitely lived up to the hype. Joe the owner is SUPER friendly and nice. He's really honest. The first time I went there he encouraged me to try a cheap fix myself rather than pay for a more expensive diagnostic test. He easily could have just gone ahead and charged me but he really is a good person. I went back for the second time today with a more serious issue. He fixed it up quickly for a really reasonable price. The best thing about Joe is that he takes the time to explain everything to you. He pulled me into the shop and showed me all things he replaced and explained how things went wrong. I always feel a bit more car-savvy leaving there. I would highly recommend his shop, definitely someone who isn't going to scam you! read more

Awesome experience at Putnam Auto Repair today. I found Joe to be honest, direct, personable and exceptionally accommodating! I appreciate their early opening hours and the fact that I was not pressured for unneeded "extras." It feels good to have found an auto shop for my newly purchased 2002 Civic. read more

I was very impressed with Joe. He was very nice, quick and gave me a fair price. I brought my car to him to have the check engine light looked at. It turned out to be a bad CO2 sensor which he was able to replace within an hour. The total cost of his service was less than $300. I will bring my car back to him for any future problems. read more

Ask for Soldier. He's great! The other people...eh

I'm not a huge Yelper, but Joe and his guys deserve a few good words. Found Joe on Yelp enticed by the perfect five-star reviews after finding a fuel leak in my car. Brought it in and he had the bad fuel line diagnosed right away. I live near by and he invited me to come back while it was still on the lift and show me exactly what had to happen. That's a class move and I happily took him up on it. He had the job done (it's pretty delicate fix a huge pain in the a** on my vehicle) in a few hours and the final tab was super reasonable. I've had work done at probably a half dozen other shops around the area over the last eight years with some good experiences, some iffy experience. These guys were by far the best shop I've used and they'll have my business going forward. read more