After a few emails, back and forth with the president of Jackson and Jackson, I belive that J and J…read moreare on the receiving end of an on-going and apparent problem in the California insurance industry today. They are merely the agents, and it's the insurance companies themselves that are coming up with "make believe" reasons for getting out of California. An article in a local newspaper yesterday sites a pending class-action suit against Liberty Mutual for cancelling a policy due to "excessive mold, mildew, algae and moss" on the roof of a home near San Diego. This is the exact same reason SAFECO gave for cancelling the homeowners policy on my mom's home. The insurance companies simply want out of California for a variety of reasons and they aren't being very cooperative with the agents who write their business. So, while J and J wasn't very helpful initially through this cancellation procedure, I now understand their hands are somewhat tied and often times it is out of their control. Blame the big companies, not the agents. I now change my rating to four stars.

Taylor and his team are great to work with. I'd definitely recommend them to anyone looking for a…read morenew insurance policy.

Scott helped me through some tough times with insurance. Nationwide cancelled me and I never even…read moremade a claim with them. Scott got me insured when I needed it most! Thank You

John and Teresa have assisted me with many plans over the years such as commercial liability, work…read morecomp, vehicle, and medical... They are simply the best. They find me the best rates, and they are very personable, as well. I don't know what I'd do without them!

modern technology for your insurance needs easy to reach and pick a planread more

It's easy for an insurance broker to say that they are looking out for your best interest, but…read moreMatch Play actively demonstrates this by the way they run their business. I met with Josh to review our compliance and insurance offerings when I took over HR for my family's company of a little under 20 employees. We hadn't heard from our insurance broker in over two years, and were looking for someone who was more committed to our success. I'm happy to say that we found our guy! Josh gathered our information and noticed that our old broker had failed to provide us with certain compliance documents. Within a couple of days I had the forms on my desk, completed by Josh, free of charge. He showed me the online platform that they offer and explained how he will meet with our team on a regular basis, quarterly or annually depending on our need. Most importantly, he knew all the plans and gave suggestions on what will suit our company best, even if switching meant a lower commission. Josh exemplifies Match Play's statement that they succeed when you succeed. If you're looking for a broker who genuinely cares about you and your success, look no further.

Jeffery is awesome and very helpful. I just wasn't ready to change insurance co. Getting a…read morehomeowners insurance policy is way to expensive now. The cost has tripled.

Joel & Jeff are incredibly knowledgeable and helpful, they really go out of their way to make the…read moreinsurance process smooth & easy. I needed to change my insurance a couple of times when I purchased new vehicles and it was refreshing not to have to go through a middle man or make a customer service center esq call. These super professional insurance agents and their staff are a real gem in the Chino area! Absolutely recommend :)

I have been a client of Kyle Cline for over 15 years. He has provided the utmost in customer…read moreservice under all circumstances. I have every type of insurance health, home, auto, life, etc. and am always impressed by the promptness of the response I receive. If Kyle, by chance, is not available his staff is amazing and most times takes care of situation on the spot. You could not find a better agent, person, or staff to meet all of your insurance needs. Mark P.

I have been a State Farm customer for 35 to 40 years. I have auto, rental homes, an umbrella…read morepolicy and my personal home covered with State Farm. The great part about Kyle's office is that if you call during normal business hours there are a number of employees that are more than willing to help. If they don't have an answer they will call you back with the correct information, usually that day. For me this is a big plus as my last State Farm Agent only had an answer machine and would call me back, sometimes days later. Appointments had to be made to discuss insurance matters 2, 3 and 4 weeks down the road, but not with Kyle's office you can get same day answers. The downside with State Farm and I guess with all insurance companies is that for the last 5 plus years they no longer insure homes (rental or primary) in Big Bear, CA. and homeowners must use CA. Fair Plan and a wraparound policy at a much higher cost. Some of my neighbors have just had policies cancelled no matter how long they have had with these companies. While our coverage cost has gone up dramatically at least were not getting cancelled. Ralph S. Big Bear City, CA.

I recently worked with Luke at State Farm to update my car insurance, and I couldn't be happier…read morewith the experience. He took the time to review my situation carefully and helped me secure better coverage at a more reasonable price. What really stood out was his professionalism and the way he explained everything clearly, without pressure. I'm grateful for his guidance and highly recommend him to anyone looking for an agent who goes above and beyond.

I appreciate Luke working to try and save us some money on home and car insurance. He was very…read moreprofessional, patient and answered all my questions.

As an actual customer of Loveland Ins, I can't praise them enough. My wife wanted us to invest in a…read moreproduct they informed us about at their seminar, but before we could, my wife died. I was devastated and lost; I still am; she was the love of my life for thirty years. Loveland Ins. Tom, in particular, went over and above to help me, and I hadn't even invested yet. I can't thank them enough. Besides the help with other issues, the investment has paid off well over the last five years. I'm up a third on money put in. It's a great company with great people. It would help if you had more stars to truly appreciate my rating of Loveland Insurance Services.

I've written a review about this business on 5/20/2024. Today I received from them another "Dinner…read moreInvitation", addressed to my home, of course, but for Mr. Kenneth Goecke, again. I have asked them in a prior letter to stop sending me solicitations under the name of Mr. Goecke because the man has been dead for a long time and never lived in my home which I have always owned. They completely ignore me. I think I need legal consultation. When does solicitation rise to the level of harassment?

I enjoyed working with my agent over the years. She was always responsive via phone and email, if…read morenot right away, she would eventually get back to you soon. The only thing I wasn't happy about was the fact that insurance required me to replace the roof, but yet there wasn't a list of certified contractors provided to customers. The roofer I ended up hiring had a sub-contractor that did sloppy work. Also not sure if an older home built in 1912 can uphold added heavy construction plywood. I give my agent 4 stars, but I give the roof administration process 1 star.

I have been using Kim Whippie's service here at this location for years! About a decade now…read moreactually! She is the very first auto insurance policy I ever got for my very first car, and now she carries both mine and my spouse's life insurance policies as well. She also does insurance for my grandparents. Needless to say I cannot recommend her enough. She is always prompt, professional, and super personable too! We always chit chat about our pets and careers and I feel everyone at this office just really truly loves the relationships they create with their customers. I cannot thank them enough for all they have done for me.