I've used Pit Spot a few times now. The lastest being Yesterday when I had charging issues. Their…read moreresponse and repair time was top notch. They work hard to be as reasonable as possible and I've never been disappointed with service or results. They have my full vote of confidence.

Had an issue on Thursday, popped back up again Saturday. After some research I knew the problem…read moreand knew it need fast attention. Went to Pit Spot which is literally steps from my house and told Jay the symptoms. He knew too. Brought it right in for diagnostic and confirmed. Checked for part pricing and gave me quote. Car repaired in 2 hours and ready for pickup. Great service and professionalism. Thanks to Jay for his immediate service. Their my guys now.

We have been coming to this location since it was previously a Mobil franchise. The main reason we…read morekept returning was because the person in charge was always kind, attentive, and pleasant. When my daughter bought her new car, she naturally started coming here as well because of that same positive experience. A couple of years ago, the location became a Strickland Brothers franchise, but the same manager was still there, and that's what mattered to us. The service and professionalism we valued remained consistent. Yesterday, all of that changed. The usual manager was not there, and instead the person who claimed to be in charge was rude, condescending, and disrespectful. I won't get into the details of our exchange, but the young man's tone was confrontational and completely unprofessional. It actually hurts me to write this review because I value the places I frequent and I am a loyal customer. This was my "for sure" place -- the place where I knew I would get results, great service, and leave satisfied. Unfortunately, that trust is now gone, and I will be looking for a new place to service my car. It's disappointing that a place we trusted for years could lose a loyal customer because of one unprofessional employee. It matters

2020 Jeep Gladiator. Stripped and over tightened drain plug. 4000 mi later I changed the oil again…read moremyself. Had to use bolt extractor and a heat gun with a 24" breaker bar to remove drain plug. The oil filter (cartridge type) was twisted and partially collapsed. It was the cheapest Chinese filter. An actual Jeep/Mopar filter is only $6.99. I'm not sure the oil was even changed looking at that drain plug. Never going back there.

I requested an inspection and they were very trustworthy, thorough, and friendly. It was easy and…read morefast for them to look at my vehicle. Will definitely be back when i need repairs or an oil change.

I brought my 1996 Miata to this shop about a year and a half ago to diagnose extremely unusual idle…read moreissues and a non-working speedometer. What I experienced was unprofessional, disappointing, and ultimately proved they either mishandled my car or failed to properly diagnose very basic problems. When I got my car back, I immediately noticed that my gauge cluster hood (the plastic visor over the instrument cluster) was shattered. This was NOT broken when I brought the car in. When I confronted them about it, they denied responsibility and claimed it was already like that. This was extremely frustrating, especially since the mechanic admitted he had removed parts around the cluster to inspect it. Anyone familiar with older Miatas knows those cluster hoods are very fragile, and improper handling can easily crack them. Instead of taking accountability, they insisted they didn't do it. They tried to show me CCTV footage, but the footage they showed was AFTER the mechanic had already worked on and test driven the car. This proves nothing. There was no clear footage showing the condition of the interior when the car first arrived. It felt like they were trying to deflect responsibility rather than resolve the issue honestly. The owner also became defensive and emphasized how reputable their shop was and how long they had been in business. My dad came with me to discuss the situation, and the interaction became uncomfortable and confrontational. Instead of resolving the damage they caused, they simply waived the diagnostic fee, which doesn't make up for breaking a part on my car. Replacement cluster hoods cost around $100, and the principle of accountability mattered more than the money. Their diagnosis itself was also incorrect. They told me my idle issues were likely caused by a bad MAF sensor. I didn't fully trust their conclusion, so I took my car to another shop for a second opinion. They disagreed with the MAF diagnosis. Later, I personally discovered the real issue was a faulty fuel pressure regulator, which I replaced myself and fixed the idle problems. Even worse, I eventually found that my speedometer cable was completely unplugged. This is a basic mechanical connection that should have been checked during diagnosis. Either they unplugged it and forgot to reconnect it, or they failed to notice something incredibly obvious. Either way, it demonstrates poor diagnostic effort and lack of attention to detail. They also test drove my car without informing me beforehand. While test drives can be part of diagnosis, the lack of communication combined with the damage and incorrect diagnosis only added to my distrust. Overall, my experience with this shop was extremely negative. They broke a part of my car, denied responsibility, misdiagnosed the actual issues, and failed to identify something as simple as an unplugged speedometer cable. The only resolution offered was a waived diagnostic fee, which felt like an attempt to avoid accountability rather than properly resolve the situation. I would not trust this shop with my vehicle again and cannot recommend them based on my experience.

We just took our honda civic car for service recently and KCC did a great job again. At first, we…read moretook our car to a honda dealership to check what was causing our car to overheat since we were within that area when the overheating problem happened (it was a heatercore leak and overheated). The dealership then told us about the price which was beyond our budget and decided not to proceed. I contacted KCC after and ask if they can fix it....to make the story short, Kudos to KCC again for the great service rendered. The good professional people there did not also overcharged us w/c we were so happy. I highly recommend this family owned place for car services. Thank you again,

Clean and professional work thanks for the honesty. Were able to diagnose my alignment problem and…read moregot my straight

Dear Salvador, I am…read morewriting to thank you for the excellent service you provide at your repair shop. Your expertise and honesty regarding my vehicle repairs are greatly appreciated. My son also brings his car to you whenever it needs maintenance, and you always ensure the work is done correctly. I would highly recommend your shop to anyone in need of reliable automotive repairs. Best regards, Jose Alonso

Very nice repair shop honest and Salvador is an awesome person I always take our cars to him very…read morefriendly and helpful

The service here was beyond great. I thought I was going to…read morebe there for an hour. They were so fast and so hospitable. It is a great place to take your car.

Not a long wait at all. Quality hand wash. No drips or runs…read more Thank you, Mauricio!!!

They took care of my vehicle inside and out. Cost was reasonable. Would recommend them anytime.read more

Wait is sometimes long but gay may be a testament of the quality of the service. It's expensive…read more (But what isn't these days?!)

The Team @ perfect Pitch are the Best! They are a good neighborhood Gem for Those who like to see…read moreHonest people @ work....

Can't say enough good things about Mike and his crew. Finally, an honest car repair shop. Highly…read morerecommended!! Thanks a million for doing a great job!