We have been coming to this location since it was previously a Mobil franchise. The main reason we kept returning was because the person in charge was always kind, attentive, and pleasant. When my daughter bought her new car, she naturally started coming here as well because of that same positive experience. A couple of years ago, the location became a Strickland Brothers franchise, but the same manager was still there, and that's what mattered to us. The service and professionalism we valued remained consistent. Yesterday, all of that changed. The usual manager was not there, and instead the person who claimed to be in charge was rude, condescending, and disrespectful. I won't get into the details of our exchange, but the young man's tone was confrontational and completely unprofessional. It actually hurts me to write this review because I value the places I frequent and I am a loyal customer. This was my "for sure" place -- the place where I knew I would get results, great service, and leave satisfied. Unfortunately, that trust is now gone, and I will be looking for a new place to service my car. It's disappointing that a place we trusted for years could lose a loyal customer because of one unprofessional employee. It matters read more

2020 Jeep Gladiator. Stripped and over tightened drain plug. 4000 mi later I changed the oil again myself. Had to use bolt extractor and a heat gun with a 24" breaker bar to remove drain plug. The oil filter (cartridge type) was twisted and partially collapsed. It was the cheapest Chinese filter. An actual Jeep/Mopar filter is only $6.99. I'm not sure the oil was even changed looking at that drain plug. Never going back there. read more

I can't say too much. Went there at 9am, several bay stations open. Two mechanics inside. As I pulled up one gave me a look like he already didn't want to be there. Went into the lobby, waited over 10 minutes with no one around. Saw the price list on the counter - yikes $100 + ...... I left without even talking to anyone. Y'all need to hire a secretary. ‍ read more

I made an appointment for this location through Car Advise and prepaid for my service. I did have some minor difficulties with approving the service because they are having some technical difficulties with their phone system. Once arriving at the shop they immediately start to work on my vehicle. They did have to pause the service once they found out the payment was made through Car Advise. Pierre was not familiar with the platform but worked very diligently to find out about them. He was made aware that their service had been deactivated but was so patient with working with Car Advise and his manager to get their system reactivated so I would not be inconvenient. This was my first visit here and I will be returning in the future. Check out this location for some good service. I will rate 10/10. read more

Haven't seen Tim on my last 2 visits, the place is not the same when he's not here!. The oil change is taking 20 mins plus. No sense of urgency! Loud hip hop music being played distracting the workers. Not happy! Won't by back until Tim does! Then after I talked to the greeter, didn't get his name, he explained why Tim wasn't there and I was understood what was going on. I'm going to give them another chance to make sure! But the 20 mins has to come down! read more

Fast, friendly and honest service. Don't waste your money or time going anywhere else

I really liked this place, I've been taking my cars to place for years. Hence, its conveniently located. A few months ago it changed from Mobile 1 to Strickland. The manager remained the same, but the entire crew changed. My last oil change was a nightmare, the not so experienced crew stripped the oil drain plug on my car causing the oil to leak slowly causing major damage to my motor with no indication. Luckily I keep all my receipts. I made a claim with corporate 9/21/22 and the area manager Dan has yet to follow up. I have been calling & calling and no answer. This is very unsettling. read more

Strickland Brothers - Oil Change Stations Near Me - Burbank, Illinois

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They did a really good job on my boyfriends truck, told him about a small oil leak and gave recommendations on where to get it fixed. The manager also gave us $5 coupons for future visits. We were all done in 30mins for an oil change, decent waiting area, everybody wearing masks. read more

Dirt bags stated 89 dollars for an synthetic oil changed and then after putting oil in said my car need ".7 additional quart" and then pushed the price up over 110 dollars. This additional fee should have been told prior to the change. They were probably upset because I did not buy an overpriced air-filter. They tried putting a leaf in the filter too. read more

Fastest oil change I've had in Chicago. The guys were honest and efficient. They showed me the different types of oil and where they stored them. I went with the Mobile 1 oil Change which is @$80.99 plus tax (full synthetic bottled up) . They did not try to bait me with my cabin air filter and I appreciated that as most establishments do... even after I've changed it recently myself. read more

Tim and his staff are amazing. Always has a smile and makes you feel like family. Never suggest anything I do not need for my car. Will continue to be a life long customer!!!!!! Kim M Evergreen Park, Il read more

Tim was amazing! I went in yesterday for an oil change & he opened my door, & basically walked me to my seat while he changed my oil. He has fresh hot coffee & ice cold water for waiting customers, which I wasn't in there long at all. They all help each other to get the job done faster. He said he was a man short but I promise you couldn't even tell. I always come here for my oil changes even though I live maybe 20 minute, 30 minutes away & pass so many other places. I just like their service & I know what I'm getting. read more

Better then going to the Lincoln dealer, service was quick and the guy is very professional

I came after after my regular oil change place closed. The employees were top notch - friendly and fast. They didn't try to pressure me into buying a bunch of optional items. They also came me coupons for my next visit. read more

These guys are great. Fast, convenient and leave the car as clean as when you brought it in. I used to work on cars frequently myself (when I was much younger), and watched these guys carefully while they worked. They don't cut corners, and they aren't hacks. Thank you guys - you prove that you can get honest, good service at a quick lube place. read more

I'll start with saying I was in the Quick Lube industry for 5 years as a manager for Oil Express. The first time I came here I was very disappointed with their customer service skills especially the manager in particular which I understand people have bad days. Now my second time there it was even worse very rude service and in my eyes of someone who was in the field for quite some time knows what I'm looking for. I will no longer be servicing any of my vehicles at this location due to the management and overall customer service skills. I would much rather take the drive somewhere else even though this place is two blocks from home. Management needs to work on trying to keep his customers instead of pushing them away with his people skills. Mind you the oil change itself went just fine but I won't return due to the customer service. read more

Always great and quick service, very friendly people. They make sure they top up your other fluids too and check your tire pressure for you where as other places I've had oil changes they only switch the oil and call it a day. read more

I've been going here for a couple of years and I always get full synthetic oil and a new filter. They are fast. They always write 5000 miles on the sticker but when I sent my sister to get an oil change in my car they wrote 3000 miles on the sticker and even less than 3 months. Keep in mind she got the same thing I always get and I even saw the invoice. The only thing that changed was my sister got it instead of me which means they get over on women and people who aren't knowledgeable about cars. I didn't pay $70 to come back in the same amount of time as a regular $30 oil change. I won't be back because of this and my mother mentioned they did even worse to my aunt read more

Strickland Brothers - Sticker - Oil Change Stations Near Me - Burbank, Illinois

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I've been using the mobile 1 lube for the last three years. The 2011 Camry I purchased used had been serviced at the mobile 1 lube on 95th street near Robert's road. The Burbank lube has been good, even though they are a bit pricey. Just had my oil and filter changed. For the last year or more my front end has been making what sounds like a bad strut when I was going over a speed bump or a curb. I finally lifted the front end. Protective black panels were loose and hanging. Causing the noise. Wow, do you think the person changing my oil noticed the dangling panels? Or they did and didn't give a sh#*. All about the money.. read more

This was the fastest oil change I've ever had & ive been to many places. Thrive (I think that's his name) took really good care of us! Highly recommend!! If you're looking to get in and out this is the place to go. Not one frown on anyone's face. Best place in the southside read more

I usually get my car serviced at the Hyundai dealership down the street, but they didn't have any appointments available for a little over a week. I was wayyy overdue for an oil change, and I didn't want to wait that long. So I took the risk and came here. Tim was phenomenal! I pulled in and he told me 20-25 minutes because there were 2 people in front of me. I was out in less than 20 minutes. I usually wait 1-2 hours when I go to the dealership! He also changed out my air and cabin filters. Great service. Great prices. I'll definitely be back. read more

My pros regarding this place: very friendly and quick service. My con: I was here last week. I noticed leakage in my garage a day after getting an oil change. I thought it was just some spillage but when it continued the day after that, I knew something was wrong. I took it back and asked if anything was wrong because of the leak. After looking into it I was told "there's nothing wrong. It might've been some extra fluid we put in but you're ok". Fast forward to today when I took my car to my mechanic because something didn't feel right. Immediately upon lifting the car, he noticed a crack in my oil pan. $400 later I'm back to normal. As friendly and quick this place is, I will not be back. I've been a customer for some time now but now I'll just take my car to the dealership. read more

Fast and friendly, which makes up for the price and distance I have to drive to get there.

Tim, the manager, runs a great shop. Came in for an oil change, and was thinking I would need a transmission fluid exchange, and possibly a differential fluid change, too. Tim didn't just tell me I needed the transmission fluid changed, he showed me the fluid. Even more impressive was he told me the differential fluid was fine. What, no fake up sale? Honesty? What a refreshing change! The cherry on top was the price - half of what the dealership quoted. And in and out in an hour! The dealership wanted all morning. I'll definitely be stopping back, as long as I'm in town, for any other services I might need. read more

The best service, hands down. I come here on lunch, get my oil changed, grab lunch and still make it back to work on time. Fast, dependable, Love these guys. read more

These guys are the best Tim, Frank and Curtis have been helping me, my family and my friends for over 10 years. Don't even bother going anywhere else, these guys know their stuff and you always get top notch service. read more

The staff and the manager, Tim, are unbelievably helpful. I went in one day in a crisis when the previous place forgot to reset the change oil filter alert in my car. Since then, I won't go anywhere else! The staff explains everything the car needs and doesn't make you feel bad for not knowing everything about cars. They are helpful and treat you like family. I love this place and definitely wouldn't take my car anywhere else! read more

This was my first time here. Tim and his team did an outstanding job. I was in and out in less than 20 minutes. I loved their attention to you as soon as you pull in and how they don't try to press you to buying anything. I had been going to Jiffy Lube and starting noticing how they would take cuts, like not checking the air on the tires, etc. I will not go anywhere else. Thanks Mobil 1! read more

I have been coming here for years and am always happy with the service. They care about their customers, they're always efficient and friendly. I trust them to take great care of me and my car. Thank you! read more

I've been using this place for oil change on my two cars for many years and i was always satisfied with the service. As a loyal customer i usually got little discount on the price. Last week my husband went to change oil on my new Honda Pilot and he was charged $73.17 for the oil change. There was no additional service performed on my car, just the oil change. He was told, there is no coupon or discount on the synthetic oil. Going back home he checked at NTB and they will do the same service for $59.00 + tax. Maybe it is not a big difference, but i am really disappointed, i was always offered the best price and the best service at Mobil 1 until the last visit. In the future, I will take my business somewhere else; to a place that will actually appreciate my loyalty. read more

I've been bringing my car here for oil changes for about 2 years. Seriously, the BEST customer service ever. They have coupons in the Value Pack that you get in the mail, but I'd pay full-price for the great service you receive. They remember you, even though you are only there every 3-ish months. I've had them do the regular maintenance on my car - prices are great and you never feel ripped off. read more

I have to say lived in area for 15 years never went here, on a whim decided to get my oil change there and I'm glad I did. The guys got me in and out in 20 mins took care of my other minor issues and had me out the door quickly. This will be my new oil change place, great work and great price too. read more

Tim is always very nice and personable! This is my 3rd car I've brought to them. I highly recommend them for your oil change needs

Fast and efficient service highly recommended clean shop very professional employees 5 establishment

Been coming here for 12 years now. The new owner is super cool and staff is super quick. Today I needed a battery and they gave me a great deal with a warranty. I always on all my vehicles get the Durablend synthetic oil from Mobil 1. Great place and excellent service. read more

Strickland Brothers - Been coming here for years and years - Oil Change Stations Near Me - Burbank, Illinois

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Phenomenal service. Super quick oil change and their prices are great! This is my new go-to place for oil changes now!!

The service is amazing and the employees are the best! Everyone is super nice and no one tries to pressure you into upgrades.

Awesome service and the manager was so kind and helpful great experience overall. My car is running very smooth and they went over the expectation,very good. read more

These guys are really great. Exceptionally quick, well priced, fair, helpful and very courteous. At the check out I was told about a promotion on the oil to get a $15 rebate, and coupons for my next time in. Met Tim, one of the managers who worked on my car. He's an extremely personable guy and really cares about the service they offer. I'll be back for sure read more

These guys are great highly recommend them if you want to deal with honest people so I took my car for a coolant flush ( to have a second opinion) and they told me that I don't need it because my coolant was fine thus saving me money. These guys are honest friendly and pros to the very end. read more