I stopped in earlier this morning looking for bike chain lube, shorts, & a few other items. I had…read morejust bought a bike 3rd party and he gave it some quick adjustments even though i hadn't purchased it from him. He's the kind of owner that will earn repeat business. Not once did he give off a "i can do all these things for a paid tune-up". I ended up buying chain lube and would absolutely recommend this store to anyone who's in the market for a new/used bike

Jason was a lifesaver when we walked off the street with a popped tire on our long distance ride!…read moreHe fixed it up in no time for $20, and was super nice! Would totally recommend and all the customers told us the same on our way out!

Terrific bike shop. I had a weird sound coming from the front disc break. I was planning 2 days of…read moree cycling around Northampton and the ream took me in and took care of the problem . They were friendly, efficient and very capable. They made good recommendations re exploring Northampton . I highly recommend this bike shop and we had a blast cycling all over Northampton .

I called for help with a bike I purchased on facebook marketplace, they gave me some instructions…read moreof what I could to for a mend on my own, I was able to make some adjustments before coming in but decided to stop by anyway. They looked at my bike and gave it a quick adjustment for the alignment of the tires. I decided to buy a new kickstand that was not expensive and they installed it for free within 5 minutes. I will definitely be back- such friendly people and really helpful :)

Fantastic shop. well-curated and technical services are the best in the valley. I am truly picky…read moreabout who works on my bikes and Joe is one of the very best!

Best place to get a quality bike. Best service, not just bikes, Joe's has quality indoor trainers …read more Very Knowledgeable ,friendly . Just a great experience . Jane M

Super friendly and helpful. Did my boot fitting and was very patient to get them right.read more

Took my bike there to get fixed and they replaced the rear derailleur but the same problem…read morehappened, caught in spokes and mangled it. Someone there really doesn't know what he is doing. You're rolling the dice here. When I brought it to the shop in Belchertown, he found that the front spokes were way too tight and the wheel was way out of true, the rear skewer was about 30 years older than the bike, so not the same skewer that was on it when I brought it to Valley, got the gear shifting problem solved with a new Acera derailleur and all the adjustments for less than $70.

A little bit of history, a little bit of culture, and a whole lotta food. The tour guide was…read morefriendly and informative, the stops were well planned and showed a great slice of the local cuisine (and, wheelchair accessible). Highly recommend. Your minds, souls and bellies will all leave a bit fuller.

This was a fabulous tour. Our guide (Davis) was informative about so much more than the area…read morerestaurants-he spent extra time with us and gave us one of the best tours we've ever taken. There was so much delicious food and a few great beverages-well worth the cost of the tour. Not sure what would change if you have any food sensitivities though, since the menu is pre-decided. Wasn't an issue for us but I suggest mentioning it before you book if it's an issue for you.

I had my bike repaired there. The rear deraileur needed to be reassembled and reattached. The…read moreentire deraileur fell off my bike on my next ride. I was on vacation in VT. I took it to the store there, they showed me how it had been incorrectly reassembled and I took a photo. If the problem had happened while I was at any kind of speed, it could have resulted in serious injury. After ignoring my voice mail, I had a hard time getting him to look up from a magazine he was flipping through when I went by the store today. He refused any compensation for the bad repair, saying that I should have called him the day his repair failed -- I was in Vermont and it was not a day he is open! Even after showing him the photograph he refused to acknowledge his mistake. The repair was only a little over $40, so the compensation I was asking for was a pittance. So, he's sticking to his policies and has earned this 1 star review. Don't go there.

Basically bicycles may be a good trike shop, BUT THE OWNER should never be able to speak the word…read morebicycle. He has no idea what he is talking about and his customer service sucks. I traveled over 25 miles, after calling him and him telling me he had what I was looking for, it was t even close. And even when i was there he couldn't even listen to what I needed. As his web site says we know bikes he surly doesn't know bicycle parts or how to listen. I will never go there again and will never recommend basically bicycles. Good luck to anyone that goes there. do your own research because you will gather more information the. You would ever receive at basically bicycles.

Dave is honest and they do great work at great prices. He has also been real flexible with letting…read moreme brings parts/oil that I choose.

We go out of our way for David's. Honest, patient and communicative, he'll save you money if he…read morecan. There's also a roaring brook across the street and a bike path to town, so bring your bike while you leave your car.

Danny was knowledgeable and so kind. Best shopping experience, will definitely be back once my next…read morepay check comes in. Big love for Dan the Man!!!

Update: June 2024 Dean the store manager was OUTSTANDING…read more He really went out of his way to help find the right shoes for me. Here it is - 3 years later, and I would give them 10 stars if I could. The name of the store may have changed, but the service remains stellar. This is an excellent store!! A+

Absolutely no complaints, this shop is jam packed with countless quality name brand outdoor…read moreproducts from head to toe. Just to mention a few of my favorite durables: Carhartt, Levi's, Sorrel, North Face, Timberland, on and on. Talk about customer service, FREE POPCORN!!!! Staff are plentiful and extremely helpful. Value: Twenty percent discounts are common to see and the savings can be significant at the end of your shopping spree. The aisles are tight and no complaints here. Just know a smile and bright eyes go very well with a "pardon me." We missed seeing the seasonal kayaks, but never say never. Next season. Just remember, Sam's is a year round Outfitter and worth the trip.

A lot of stuff and good prices . A little thought to navigate within the store- so much stuff and…read moreso many people. Staff were very friendly and helpful