I guess this apartment complex had a bad reputation for awhile. But, Since the new management…read morethings seem to be getting fixed and done quickly.

I called them and scheduled a touring appointment. They agreed to the appointment , they even sent…read morea confirmation text two hours before the appointment. I agreed saying I will be there. I showed up and the office is closed , no one is answering phones. I waited an extra thirty minutes and nothing. Unprofessional behavior. Unfortunate since the place looked lovely. Save your time.

I stayed in an Airbnb with this company. This company is a little unorganized in how they manage…read moretheir properties and cannot take criticism well. I can see from their responses on here that I am not the only one who was blamed for the problems that occurred during our stay. I feel the need to make a thorough review since the response to my review on Airbnb seemed to need clarification on the timeline of when/how things went down. When we arrived, the manager came unexpectedly to take photos of the place before we settled in. No big deal, but thought it was weird that they weren't prepared for us. After the manager left, we noticed the gas was left on and propane tanks were empty on both the fire pit and the grill. We messaged them on Airbnb right away. While we were waiting for a response, we found two propane tanks on the side of the house, so we hooked them up to the grill and fire pit, which is when we noticed the grill was not working. I guess the message about the propane was received (although no response yet at this time) because the manager came back to drop off one tank of propane in which she dropped off by the gate without saying anything. As I saw her car leave, I waved her down to come back because the grill still did not work. She came to look at the grill, and then sent a maintenance person out to us. Thankfully the problem was fixed within 2.5 hours after we checked in. Additionally, the little pool on the property was not clean, the hot tub was low on water (the jets would spray water everywhere unless 3+ people were inside at the same time), and the remote for the light in one of the bedrooms was missing. I know nothing is perfect, I'm a reasonable person. I posted a respectable, honest, and nice review on Airbnb, but simply mentioned the hiccups that occurred. I even left a 4 star review. Their reply was surprisingly petty, blaming us for the problems that occurred. On the public airbnb response, they claimed that me and my guests checked-in early, and if we would have just checked in on time, the problems would have been fixed on time for our check-in. They also said that when the manager came to take photos of the place initially, that's when she discovered the grill was broken. That is not how it went down. She took photos of the grill AFTER I waved her down the second time she came to the place to drop off the propane. The grill took 2.5 hours to fix, and the other details (propane tanks empty, missing remote, low water in hot tub, dirty pool) would have taken quite some time to fix/clean/prepare. Blaming us for "checking in early" is unfair. Whatever problems that occurred would have taken significantly longer than a couple of minutes, especially given the fact that fixing the grill in itself took a few hours. I understand that not everything is perfect, but the fact that they felt the need to blame me and the other guests for checking in early when we literally pulled into the drive way at 2:58-2:59 (check the cameras) is what really got to me. It's not like anything would have changed if we pulled into the driveway a minute or two later. When the manager initially came to take photos, she could have checked the grill, fire pit, pool, etc then, but she just took photos and left. They were simply unprepared, but blamed us for checking in 1-2 mins early as if that would change anything. Judging from their responses, it seems they cannot take criticism well. Criticism is what makes a business better for the future, but they immediately jump to blaming guests which is a shame. Most Airbnb hosts would apologize for the inconvenience, but instead I got blamed for checking in (literally) 1-2 minutes earlier. Edit to add: I was ASKED to leave a google review. Your response still does not address the fact that you actually lied in your response to make you look better. You lied by saying we "checked in early" instead of just saying "we apologize and we will take this into account for the future" like literally every Airbnb host with maturity would do. But instead you blame us for checking in early when actually did not do so. Saying if we checked in 2 mins later would have changed ALL those problems is simply a lie and not true. Your response actually proves my point that you can't take criticism well and are very immature to be owning a business. Please don't blame guests for all of your problems. I've never had an Airbnb NOT apologize for the inconvenience and have never been blamed for checking in 1-2 mins early, which you know is true since you have not addressed that part of my statement. Learn from your mistakes and move on.

This is the worst business on the planet. Shanan and her team are the definition of discriminatory…read moreand felonious Karen's. We booked an air bnb on our move from LA to Vegas with a one night stopover in Yucca Valley. They notified us 2 hrs before our arrival the hot tub didn't work (which is why we booked the space) and offered a nominal refund. I accepted it and they still cancelled the reservation as WE WERE ALREADY ON THE PROPERTY AT CHECK-IN. Why did they cancel on us in 100 degree heat at 3Pm with my service animal and pet in the car? How unsafe is this to leave us with no place to go in the desert? 'Karen' didn't care. She presumed to call the owners to tell them we were trespassing.. and the police came. What in the world? I had a reservation I paid for & living with a medical disability and leaving me and my service animal and dog out in the desert sun was her purpose - to keep us in danger. I don't know about you, but if this is the kind of thing that happens with air bnb and a rental agency, you're not safe with them. Your family is UNSAFE on any property they manage. Do NOT book with Hi-Desert dwellings. They will literally kick you out when you have a reservation based on her mood. We are taking legal recourse now to hopefully save anyone else from a potential nightmare.

Slumlords. They refuse normal repair requests or drag their feet and the manager Jennifer acts…read morechildish and annoyed if you remind her. She will do anything to avoid doing her job, including ignore you. When I've stood my ground and requested she follow through she has literally yelled in my face and been aggressive for no reason. Kay in the front office acts annoyed if you even call for a simple question. These ladies do not have an ounce of kindness or customer service and are disrespectful and accusatory before you even speak. This company is greedy and only concerned about collecting rent. They take advantage of military members because they know you are a guaranteed paycheck. They require yearly inspections and take photos inside of every tenants home, including every room and personal belongings. This was not disclosed to us at lease signing and is an invasion of privacy. They don't ask what date works for you, they just show up with sometimes less than 24 hour notice because they've stuck a paper on my door after 5pm the night before. The manager Jennifer has to constantly be reminded of tenant laws. Why are they so concerned about having photos inside my home while they refuse repairs? Slumlord behavior. Thank God we left. Our deposit was returned late after the legal timeframe and they acted annoyed when I called to check to see if it got lost in the mail when really they hadn't even issued it. They claim to be Christian but do not act like it. This company takes advantage of tenants and knowingly violates laws! Avoid at all costs!

I'm a landlord interested in property management and spent 10 minutes on the phone with the…read morereceptionist taking details about my property and no one ever bothered to call me back. Just another backwater Yucca Valley business that thinks they are entitled to your money.

Yay -- a huge win finding Rene at Care Roofing…read more Rene was fantastic to work with. Honest, patient, knowledgeable, and very responsive. He did a detailed video roof inspection, explained everything clearly, answered all my questions, and helped me understand what needed attention now versus later. He completed repair from recent weather damage and maintenance work on my older roof that should help extend its life a few more years, which is a huge relief. It feels wonderful to finally have a roofer I truly trust. Highly recommend Rene and Care Roofing.

I'm so glad I contacted Care Roofing last month to replace the roof on my ADU/shed at my house in…read moreJoshua Tree! Renee and Sal were communicative and professional from start to finish and scheduling my appointment was a breeze. The workers even showed up early the day of the appointment, which I really appreciated and thoroughly removed all debris after they were done. Overall, I'm thrilled with my new roof and will definitely be using them again in the future. Highly recommend!

Ingrid is great to work with! She communicates very well and was very flexible if I needed to…read morechange times I was available. She did a great job cleaning our home - I would highly recommend her!

Ingrid and her team have been an important part of taking care of my airbnb house. I've been…read moreworking with her for over 3 years and I wouldn't be able to do it without her. She's honest, reliable and will go out of her way to help when a guest has a last minute request or needs with something. She does a great job and I know I can always count on her. I feel lucky to have found her when I first began this airbnb management adventure.

Neil is the ultimate professional. He has a very unique skill set and perspective that very few…read morehave locally. He comes from generations of contractors. He has the versatility of doing small projects up to a new construction projects. More importantly as an investor I was looking for someone that was reliable and prompt in their communication. Neil is very straight forward, reasonable, and mature in his approach to handling issues. When we came across any concerns, Neil addressed them right away, and sent resources to mitigate them. This is how he sets himself apart in building trust and relationships that extend beyond one project. At the conclusion of his jobs, Neil's work product is beautiful. He has a high sense of pride and sets the bar with the quality product that he produces. If you get the the luxury to work with Neil, make sure you cash in on the opportunity.

The only reason they don't get 5 stars is because: 1) they…read morenever returned my call until the day I needed them, then they couldn't do it until 2 days later. 2) they were 15minutes late on appointment day Good thing is they offered to beat the price I was quoted by another company.

Katy is a wonderful real estate agent. We used her services for the first time and she is very…read moreprofessional, friendly efficient . I highly recommend using Katy if you are looking to buy or sell real estate.

Thank you for your help Katy! I definitely recommend her…read more She definitely has patience, goes the extra mile and has knowledge in the field. I will definitely recommend her again and work with her again she helped me sell my home and find my home. Really made the process of communication and being very detailed an unbelievable experiences. Thank you again for going the extra mile. We are now family. Thank you lots

Very Professional nice and Great about Larry his honest do do the good job…read more I like to give 5 Stars for honesty 100%

Amazing service! Larry came out right away to fix my broken garage spring at a very reasonable…read moreprice. He was super nice, professional, and did a fantastic job. He even replaced some bearings for free! Highly recommend him.