Big thank you to Rock Chip AutoGlass for making a stressful situation so easy…read more I've never had to deal with a windshield crack before and I was so overwhelmed. After starting a claim with my insurance, it was a breeze scheduling with Rock Chip and I was able to get in right away. The windshield replacement and recalibration was done in under 3 hours. A plastic part cracked and needed to be replaced, and Hien had the part ordered before I got to the shop to pick my car up. Luckily, I was in a training across the street at FJC. Hien found my car in the parking lot and replaced the part easy peasy. Communication was great. Can't speak too much to the cost as I went through insurance. Would recommend to anyone needing their windshield replaced!

I had a great experience with Rock Chip Autoglass and highly recommend them. From start to finish,…read morethe service was smooth, professional, and efficient. They responded quickly, scheduled me without hassle, and showed up right on time. The quality of the work was excellent--you can tell they take pride in what they do. The repair was done quickly but with real attention to detail, and everything looks as good as new. Pricing was fair and transparent, with no surprises. What stood out most was the customer service. Friendly, knowledgeable, and genuinely helpful throughout the whole process. If you need any windshield repair or replacement, this is definitely the place to go. P.s. they even put my brand new windshield wipers on for me at no extra cost. They didn't have to but went out of the way and did it so kudos to them and they scored a customer for life!

Went here for a cracked windshield on my 2018 Honda Accord EX-L…read more I called ahead first to get an out-the-door price. I had already checked Glass.com and a couple other places, so I had a rough idea. They actually came in lower than what I was seeing, which was nice. I also asked if I could just hang out and work from their lobby while they did the repair, and they said that was fine. When I got there, they gave me the WiFi info and I just worked off my laptop the whole time. It took about 3 hours like they said. The lobby was bigger than I expected and the internet was fast enough to actually get work done, so that helped a lot. Location is solid too, there's food and shops nearby if you don't want to sit the whole time. One thing I thought was interesting, I have a friend who owns a windshield shop in another state, and I sent him pics after. He was pretty surprised at how clean it came out for the price, said it probably comes down to them doing a high volume of jobs. Overall just a smooth experience. No upselling, no weird surprises, and everything lined up with what they told me. I'd go back if I needed to.

Found a hair line crack on my window which needed to be replaced. I went on Yelp to find the best…read morespot the made sense financially and of course had the most positive reviews. Capitol Auto Glass came highly recommended by my co-worker but after seeing some Elite friends having positive experiences, it was a no brainer that we would proceed with the window replacement here at Capitol Auto Glass. Requesting a quote on Yelp was super fast and easy. I appreciated the quick response time to my inquiry. My point of contact at CAG, Tracy was very prompt and provided direct, straight to the point customer service. I also didn't feel like she was trying to upsell me on any BS. She was able to provide me a single quote which included the item, installation and tax; easypeasy. The window replacement arrived as promised on the stated day, per Kelly. Installation took under 2 hours. The window matches exactly, and now we have a happy customer. Would I recommend Capitol Auto Glass to friends and family in the future? Absolutely.

I have been a customer for years. Very reliable and great customer service. No one wants to have a…read morewindshield replacement but having a company that makes the process easier relieves a lot of stress. I appreciate Lori and staff.

We have worked with this shop twice now and can't say enough good things about it. Kind,…read moreprofessional, fast, detailed, and just all around good people. Lori and Tim are awesome!! We hate having to repair/replace glass but they make it smooth and easy!

Great service! I was desperately needing a windshield replacement before a long rode trip and I…read morecalled Alencaster the day before to schedule an appointment. They were really accommodating with my availability and made it happen! I really liked that they were mobile and that was really their selling factor. It took them about an hour to finish and it was all done in my driveway. For my 2015 Honda Civic, a windshield replacement was $245. It's been about a week and my windshield is still in place and good as new. Highly recommend!

Great low price compared to other quotes. It's an OUT THE DOOR price as well. (Obviously still a…read morefew hundred dollars or more, I'll say less than 500 for my 2020 Honda accord.) Done within less than an hour for a windshield replacement.

I recently had my windows tinted here. The front desk lady was friendly and the process was quick,…read morebut I'm not fully satisfied with the final result. After installation, I noticed visible streaks/lines and some imperfections on the glass (see photo). It's especially noticeable in sunlight and doesn't look like a clean professional finish. For the price I paid, I expected better quality. While this place may be good for auto glass services, it doesn't seem to meet the standard for professional window tinting. I would not recommend getting window tint done here. Ken

I needed to get my brothers windshield replaced on his old Chrysler Sebring. I got several quotes…read moreand this company provided the best value. Scheduling was easy and my Brother was very happy with the work and how quickly it was replaced. Appreciate the good service!

I'm very happy with the service and highly recommend this company. No need to call anyone else…read moreafter the estimate. I ask for an estimate, recieve a quote next morning. Schedule an appointment, done in one hour at my home. Customer service was excellent keeping inform and updating the time of arrival. The installer, Martin was on time and did a awesome job. He show me how to clean and recommend type of cleaner for the window. One happy camper

First to respond to a quote request I sent via Yelp, and made scheduling quick and easy. Technician…read moreshowed up right on time and was done in 10 minutes. What was a relatively severe crack looks SO much better. Really pleased with their work!

An unfortunate incident during a San Francisco road trip led me here. My vehicle's rear glass was…read moreshattered in a smash-and-grab, resulting in two pieces of luggage being stolen; bags intended for just an overnight stay. I had concealed them well and even parked with the rear of my car backed tightly against a wall, where access seemed unlikely. After a full day of activities, I returned to my parking spot to find the unthinkable had happened. With a broken window, stolen luggage and no change of clothes, I was forced to cancel my hotel reservation and drive several hours back home to avoid further issues. To make a long story short, Safelite was able to schedule me just a few days later. The cost was significantly less than my insurance deductible, and my car was back in service within about 1.5 hours of drop-off. I also want to highlight Ian, who promptly addressed all of my questions and concerns, making an already stressful situation much easier to deal with. Based on this experience, I would absolutely recommend Safelite to anyone in need of quick, reliable auto glass service. One tip is to check their website for promos and discount codes, they will save you a nice chunk of change!

Worst customer service. Just because you have a Tesla you have to take it to them so I did but they…read morehad the wrong glass and I tried to call them three days prior many times and it's impossible to talk to a human so when I got there they had the wrong glass just like I thought I tried to make me another appointment at a location that could come to my work and they just no-show no email no phone call but the appointment is still showing. I just don't understand how they're still in business or why anyone would ever choose to go to Safelite.. and this is the third time that I've had to use them because Geico seems to think that in California $40 an hour is good enough for a glass replacement. But that's a whole Nother story I could tell you about the time they wrecked all the stripes on my hellcat and had to replace the window three times and then still scratched my paint that they never fixed. Oh, I guess I just told you about it. Why would you ask me to contact you when that is impossible. Online chat? Why wast my time? No phone number ever gets you a human. Hopefully people see this and stop using you. Also for anyone reading this that has Geico, they told me if I click the other button to choose a my own place, more recommendations appear. Yeah, Geico is definitely part of the problem.

Great prices, excellent, trustworthy service. I was able to…read moreschedule my passenger side window replacement within a day of calling. Having the work done in my driveway was super convenient. Will definitely use them again.

They were fast to respond and quick to work! Highly recommend. 10/10. They also worked on my wife's…read moreride in the garage the same day. Total time was 45 min for two windshields with damage smaller than a quarter.