The hinge on my laptop broke and when I called the manufacturer, they said the computer was too old…read morefor parts. They suggest for me to get a used one and take parts off it for mine. I went on EBay and found just the parts I wanted! I guess the hinges on these models break a lot? I was able to contact Tech Expert Guys to do the replacement for me. They are close to my house so it was very convenient. The overall experience was very professional and the turn around time was fast too! Now my laptop looks like new and extend its useful life.

Sal is the real deal...professional, honest, and reliable. I'm keeping his contact saved for…read moreanything tech‑related in the future.

First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

I had an extremely disappointing experience with this business. I brought my MacBook in for a $90…read morediagnostic on Thursday after being told it would be ready the following day. Instead, I was repeatedly told it would be ready "tomorrow"--first Friday, then Monday, then Tuesday. After nearly a week with no answers, I had to return and insist on getting my computer back because they still had not completed the diagnostic. Despite keeping my laptop for almost seven days, they provided no diagnostic whatsoever and refused to refund the $90 diagnostic fee. I essentially paid $90 for them to hold onto my computer without performing the service I paid for. To make matters worse, when my MacBook was finally returned, I discovered a large dent on the back that was not there when I dropped it off. The communication was poor, the customer service was unacceptable, and I left feeling completely taken advantage of. I will be filing complaints with the Better Business Bureau and the appropriate Orange County consumer protection agencies regarding my experience. I would strongly encourage anyone considering this business to think carefully before leaving their computer here. My experience was that they kept my laptop for nearly a week, failed to provide the diagnostic I paid for, refused to refund my money, and returned my computer in worse physical condition than when I dropped it off.

My Dell Inspiron wasn't turning on last night, even after doing a few hard shut downs and restarts…read more I bought my laptop new in 2020 and thought it may be time for a new system. I called Superior, since they were nearby and open earlier than some other IT repair businesses. They told me to stop by, so I did. In 15 minutes, they solved my issue and only charged me $20. That was a relief and I am happy.

Clear communication, fast service with reasonable price. I wanted to clean my Alienware laptop for…read morethe same day and they delivered. When i received my laptop, they went through what they did and explained the process. Will come back when needed.

We never asked for free service calls. We called you to tell you about a problem with the computer…read moreyou sold us, and wanted to get service call set up. But since you never called back as promised, how were we to know. You could at least have said that service wasn't included in the sale of your refurbished computer and we could have worked with you from there. But you NEVER RETURNED THE CALLS. And what does our lack of computer knowledge have to do with you not returning calls or informing us of your service call charges???

I highly recommend NetWiz for your network installation and solution needs. Joe and his team are…read moreprompt, smart, knowledgeable and competent.

We had an amazing experience with Matt that was worth the 20 minute drive to Right On Repair. The…read moreprocess for replacing my tablet screen was very quick and easy, with Matt explaining everything thoroughly so I could understand what was going on. The replacement only took 1 hour, but he wanted to keep the tablet another few hours to make sure the glue stayed on well, which is fine by me! He also threw in a screen protector on the house, which was very much appreciated. The cost of the screen replacement was lower than I was expecting based off what I was reading online for other stores. I also want to commend him for his honesty: after I told him about the problem my Nintendo Switch was having, he explained that he might be able to fix the GPU problem, but he wasn't comfortable doing so and taking my money when it may run into the same problem again in a few days or weeks. I highly recommend having your electronics repaired here and will definitely be taking any future electronics to him for fixing!

Matt (store manager) was honest, helpful and kind. Will definitely go back and recommend 100%read more

My gaming laptop's cooling fans stopped working, and since I also use the machine for writing, I…read morecould not go long without it. The Computer Guys saved the day! They ordered the part and had it fixed in no time, and at a fair price! They are now my go-to for any computer repairs. And they also build custom PCs as well. Highly recommend these guys. Thanks Ed and Todd!

Ed at TCG - Great communication, excellent work and fair pricing! I accidentally shattered the side…read moretempered glass panel of my Wife's computer while cleaning it and sent millions of glass shards into the case, PSU, GPU, and fans. The turn around for cleaning and installing into a new case (customer provided) was like a day. The computers been running smoothly ever since.

Called and was able to schedule an appointment the same day…read more IT Tech was at my house and was able to resolve my computer issue quickly.

No returned calls after more than a week. No returned messages via Yelp after asking for help…read morethrough their messaging as well days later. Thanks for wasting my time and for dicking me around when I needed help. Add my 1 star rating to all of the others.

I am an older, low tech person. I lost the video button on my WhatsApp and tried everything Google…read moresuggested with no luck Took it to HB Computers and it was sorted out in minutes and without charge. I am so relieved! Thank you guys at HB you are stars! I will return to them whenever I need computer help.

The flashlight & camera crapped out on my Iphone 14, so I dropped by HB Laptops to get a quote. I…read morefound out Rex from Fryed Phones was no longer around, so Jack helped me out. Jack is so honest he told me it would take a day or so for the parts to come in, and asked me to return on Mon. He didn't want me to be w/o my phone unnecessarily. I returned on Mon, and Jack repaired my phone 1 hr ahead of schedule. He also offered me a cash discount. I thought the price for service rendered was very fair. I'm glad that an honest businessman like Jack is in our neighborhood. I would rather support a small biz like HB Laptops vs going to Apple Genius Bar, and giving more money to Apple.