Where do I start, well first they asked me what was wrong. I told them that the laptop shuts off by itself but the battery light is still on. Then the LCD screen needed replacement plus a full diagnoses. Well, they fixed the LCD for a good price. Then came back to me with a higher quote saying that it was a 4k 133mhz. Which I already explained that to them earlier with them not understanding. Still, no problem. I am very easy to work with and was the whole way, until I got my laptop back that is useless now. Well, I pick it up and you really do not see anyone to talk about the issues when you drop it off or pick it up. That's strike one. Secondly, I pick it up and get home it still shutting off. Strike 2. Now the main issue, if you do a full diagnoses they should have known it was the GPU. Because it lags with game play. I tell them that and then they act like we did what you wanted and the motherboard needs replacement. First, they should have diagnosed it, and saying that before we even proceeded forward. This was one of the worse experiences I have had with any company. I should have had my brother tell me, as he is an IT. He would have known right away when it shuts off that is internal. But I wanted to give him a break because he does it all day. So, I had to pay about 3 hundred for easy labor or diagnoses. But they just updated the GPU driver and cleaned it. But yet didn't notice that it was useless. Now I am stuck with a razer laptop that is basically useless and I paid 800 bucks for an LCD screen new battery and diagnoses. If they would have done their job with the diagnoses I would have paid just like a 99 for diagnoses, which would have been fine. Oh and get this they wanted to sell me a new battery adapter for 180 bucks. I mean I would stay clear from this company. You cannot even speak to someone face to face. Then they tried selling me stuff I didn't need. Worse experience ever, and I will be putting in a claim with my cc company asap. read more

Good experience with website management. Quick to make minor revisions and updates to the website.

I first inquired on the weekend since I had cracked my laptop screen and it's a work computer. I need it fixed ASAP. He was very responsive and he told me about 5-6 business days. I was so stressed as I needed the computer to work throughout the week. He later clarified that the part had to be ordered and that would take about 5 days. I explained that I needed the laptop to work so he worked it out that I would pay for the screen. When it arrives drop off the laptop and he would be able to repair in 24 hours. Every step of the way he was texting me with updates. I paid for the labor when I dropped off the computer. I dropped it at 4:30pm and I received a text that it would be ready for pick up 8:30-1:30 the following day. WOW! I just got home and that was great. This was so smooth and the laptop looks brand new. I feel like it's even faster (not possible since we just switched the screen) haha I highly recommend PC Expert Services. I have not had such a seamless experience in so long. Thank you and I will be recommending to everyone. Fastest turn around time and he definitely over delivered. read more

I had the pleasure of working with PC Expert Services for my MacBook screen repair, and I could not be happier with the experience. Behrouz, the owner, is incredibly friendly, he takes the time to explain the issue at hand and quoted me a very fair price. Not only did Behrouz deliver on his promise of prompt service, but his efficiency was truly impressive. I was able to get my MacBook within a few days, which is much appreciated given that I use my laptop on a daily basis.  In person, he is trustworthy and genuine. What stood out the most was Behrouz's dedication to ensuring customer satisfaction. He took the time to explain the repair process, answering all my questions with patience and expertise. Behrouz's friendly and approachable nature made the entire experience surprisingly pleasant, especially considering the inconvenience of dealing with a broken screen. My MacBook now looks and functions as if it were brand new. It's evident that PC Expert Services values both the technical aspect of their work and the customer experience. I wholeheartedly recommend this PC Expert Services for any computer repair services. Their friendly staff, prompt service, and exceptional technical skills make them a standout choice for anyone in need of reliable and professional assistance. A big thank you to the team for a job well done! read more

Post reading some positive reviews, I took my Lenovo Edge 15 laptop for a performance boost. My laptop had been running ultra slow for last 2 years and it got to a point where all the USB ports stopped functioning, OS got corrupted. Upon receiving the diagnostics from PC Expert Services, I approved them for the necessary repair. The communication was very welcoming as I had received the quote about the hardware and soft ware upgrade that my system required. I received update within 48 hours that my laptop is ready. The laptop functions like a super computer, no lags, no delay, no slowness. NEW WIN OS. I would highly recommend this place if you need some boost to your computer system. read more

PC Experts is the real deal. I called and left a message and received a call back within the hour. They were able to accommodate a drop off the same day and I had my laptop back in perfect condition by 9am the next morning. They also gave me some recommendations for how to best keep the longevity of my battery going. If I could give them 10 stars I would. HIGHLY recommend. read more

I was having some pretty bad issues with my DELL laptop's hinge and WiFi connectivity. Initially, I went to a different technician who said they couldn't fix my laptop, but then I decided to get a second opinion. I'm really glad that I did so by being referred and shooting an email to Behrouz for a free quote! He replied within a few hours in the same day that I sent the email, and he reassured me that he'd be able to fix my laptop. I dropped off the laptop at his office, and within a few days, he emailed me an estimate for all the necessary repairs. The price was pretty reasonable ($90 flat labor fee + whatever parts I needed repaired), and he fixed my laptop in no time! Some highlights of my experience: Behrouz provided prompt and informative responses to my emails/texts (I had asked a lot of questions before I went through with the repairs to be well-informed about my laptop's health). He always kept me up to date on the delivery of my parts. He gives 5% off labor if you do the drop off form online (hey, it's small, but as a broke college student, I'll take what I can get lol). He optimized my hard drive and gave me recommendations on how else I can improve my laptop (including stuff related to SSDs, display replacements, etc. all of which were beyond the repairs that I asked for). I had to bring my laptop back on a Thursday because my WiFi still wasn't connecting properly. Behrouz was kind enough to take another look at it without extra labor fee costs (only had to pay for the parts). I'm glad he checked it even though it seemed to be working just fine when he first looked at it. He figured out a solution really quickly and got the job done just as quick. When I picked it up on the Saturday of the same week, he thoroughly explained why my WiFi was appearing okay at first and how he fixed it by replacing the WiFi cable. All in all, I'd definitely recommend PC Expert Services for anyone having technical issues with their electronics. Behrouz is chill, efficient, and knows his stuff! :D. read more

The business name says it all. If you're looking for a PC expert, this is where your search ends! Behrouz gets a 5+++ rating. He is heaven sent. I was getting so frustrated because I had taken my 2.5 y.o. laptop to Kevin's Computer for an OS factory reset last week. However, while they finally got my laptop to work, I got a suspicious malware pop-up message this morning which I've never had issues with before since I have Norton Antivirus installed. When I called Kevin's computer to try to get this resolved, I was told this is a different issue from what I initially brought my computer for and normally they would charge me $ 100 but since I was just there last week, they "might" be able to give me a discount. I started Yelping for another computer repair service and came across PC Expert Services that had 5 star rating with 50 reviews. I read a few of the reviews and decided I should call to schedule. The answering machine picked up but the outgoing announcement provided a cell phone # so I decided to text and provide a picture of the actual malware message that I received. Behrouz was very knowledgeable and provided expert technical support for "free" via text. I was in a panic mode at that point but the information/instructions he provided calmed me down. What's impressive about Behrouz was his commitment to helping me and making sure that my laptop was back to normal. He was direct to the point and was able to guide me through the process in a very concise manner. Very, very thankful that I came across his company information. We need more honest and knowledgeable people like him who provides excellent customer support and does not take advantage of gouging people unlike other repair shops I've called. Highly, highly recommended and he would definitely have my business for life! read more

They are very reliable and fast. I highly recommend them for any PC issues. They installed windows 10 on my laptop and they were able to turn it overnight. Thank you!! read more

Highly Recommend. The screen and the keyboard on my old Lenovo Laptop broke when it fell. PC Expert Services owner was very responsive and immediately let me know if replacement parts are available. His pricing included diagnostics, backing up my hard drive, and even repaired the broken speakers on my laptop. Most importantly, the owner met me on a Saturday to take my laptop. He was extremely polite, courteous and truthful. Something you don't find every day! I can't say enough good things about their service and attention to detail. They are truly experts. Thank you for yet another happy customer!!! read more

I am happy with my choice to use PC Expert Services. Behrouz was friendly, polite, progressional, and my laptop was fixed quickly. The office is easy to find to drop off the laptop, payment is not confusing, and I would ddefinitely recommend Behrouz. read more

This place is supposed to be free diagnose. And it is. However, be careful if you decide not to have them repair your PC.  In my case, I decided that the repair estimate was not reasonable and picked up the laptop. Unfortunately, the laptop that was physically in perfect shape before, was damaged in two places when I picked it up. In fact, I replaced the part they diagnosed, but the PC didn't work anyways. Either their diagnosis was wrong or they got angry for not getting authorization for the repair job and damaged my laptop. You should probably take a few pictures of your PC before taking it to them. read more

Very good service. Technician was very responsive and helpful . Price is affordable and you get what you paid for. I sent my laptop to fix charger port and it was fixed. Unfortunately my USB port was broken after that. The technician was very nice to fix it for free. i would go here again if there is something to be fixed. I would also recommend to anyone to send their pc/laptop here. Just be as responsive as possible and explain what your problems are and he will take care of it read more

---Rant--- So I was stoked when my crazy ex-girlfriend gave me her computer after we broke up (as a parting gift I guess?). But after finally transferring all my files and apps to this new desktop PC and putting in about 4-5 months of usage, the motherboard fried. Suckage. Once again my ex finds a way to take yet another stab at me. Yeesh!!! Anyway I tried to save this thing. Dug around here and found PCE. Brought it in to Behrouz and he said to give him 'til the next day. He calls back the next day and I come in to discuss. Tells me the motherboard is fried and suggests not bothering to replace it, saying "If you have to replace the motherboard or the processor, you're better off just getting a whole new computer." Basically the probability of other parts frying on me are much higher when one of those two burn out first. Finally, he made a copy of all my important data and put it on a DVD for me. Very thankful he was able to recover that. He suggested for my own future use to get an external hard drive docking station so I can either back up data quickly to another HD or rescue data as he just did in case this happens again! Also asked him about fixing iPads since my home button stopped working. Get this...instead of asking me to bring it in so he could fix it, he simply tipped me off to Settings | General | Accessibility | ***AssistiveTouch***, which puts a home button on your screen! Had no idea. I think he charged me $75 for labor and also guaranteed if I wanted to try to replace the motherboard and get a 2nd PC up and running, he would only charge for parts! How awesome is that!? EPIC~ Behrouz is a man of high business integrity, incredibly tech savvy, and provides absolutely great service. I would bring any tech issues that I couldn't fix myself to Behrouz in a heartbeat. ---Overall--- Service: A+, Behrouz is THE MAN~ Work: A+. Facility: A. He has his own office in a huge shared office space in Irvine. Nice place~ read more

I didn't think I would be writing a 5 star review at first, but glad that I am. Long story short, got great service from PCES. Behrouz (I think that was him) was very friendly and very knowledgeable. I felt like he was telling me the truth and not just trying to gouge me ala Jiffy Lube. He found the cheapest solution to my problem. His demeanor is such that you believe whatever he tells you. The only warning I would give to people is that this place is not a store. It's an office in a business complex so if you're going on the weekend, there may not be someone there to help you (which is what happened to me). Weekdays were easier because there is a receptionist out front who could help you. You can avoid this hassle by calling before you go there. All in all, I am very happy with the service I received here! read more

Congratulations, you just found the best computer service guys ever. Don't even think about calling someone else. They are the whole package, fantastic customer service, turnaround time amazing, and they truly are PC Experts. I have been looking for a good Computer Repair person in Orange County for months and finally found someone I can rely on to help my business get up and running when I need it. After using their service its now obvious to me why they have so many 5 star reviews. I cant say enough good things about Behrouz and his company. Thank you! read more

PC Expert Services was an amazing surprise. I built my own computer and could not figure out an issue for the life of me. I randomly picked PC Expert Services as it was close to me and had good reviews, but I never expected to get service like this. Behrouz emailed me, called me, followed up, fixed my computer, even came to my apartment when it acted up again. The charges are more than reasonable especially considering the amount of experience and skill you are getting at PC Expert Services. Hands down one of the best experiences I have ever had with any business. As long as I am able I will never go anywhere else and will recommend it to anyone. read more

These guys are great. I left a laptop that wasn't powering on. The quote didn't justify spending $ on a 6-year old laptop. So, I asked them to return it. Few days I tried to take out HDD from laptop and found out that it was working. They had fixed it! read more

Very fair business practices and pricing, which is rare for a computer repair business. I received a free estimate within a couple of days. The repair did not solve the problem (water damage) and I was not charged for the parts ordered or labor because my computer could not be fixed. Note: the business is located on the second floor of an office building and somewhat tricky to find. If you are lost call the local number it is the owners cell phone and he is very helpful. read more

Amazing service. The owner is kind and helpful. He was quickly able to identify the problem with my laptop and solve it. He even loaned me a charger to use for free. Highly recommended! read more

They were very helpful and prompt. My laptop wouldn't boot up, and I had some time-sensitive data on it. Because of COVID, I couldn't take the computer to them directly, but I explained the problem over e-mail and I was able to drop the computer off at a convenient drop site early the next morning. They diagnosed the problem within a couple of hours and gave me a very good price for the repairs. I picked it up the next morning and all was fixed! I was so impressed with their service that the very next week I took them another balky laptop I'd given up on, and they did another super-quick and effective repair. Very impressive, I'd recommend them to anybody! read more

We depend on our electronics so much in today's business world - and when I needed 2 laptops fixed quickly and correctly, I took them to Behrouz. Hate to admit, but one laptop died due to having coffee spilled on the motherboard: Behrouz replaced the motherboard, troubleshot for any additional issues, and in less than a week, I now have a smoothly-running PC. Highly recommended. read more

Excellent service. My Microsoft Surface 2 laptop was not charging at all for the past 1 week. I showed it first to Best Buy from where I purchased it last year. Without checking much, they asked me to replace charging port which would have costed 100's of dollars. I then found PC Expert Service from Yelp and decided to take it to them. PC Expert (Behrouz) did the diagnostics free of charge, figured out that my Power Adapter had a problem and asked me to try another Power Adapter before any laptop repair. It worked. I wasn't charged a penny by him for this diagnostic and advice. He had also given me an alternate quote (in case problem had persisted even after changing the Power Adapter) for replacing the charger port in laptop and explained very well the challenges involved because of the way Microsoft has designed these laptops. That quote was also very reasonable compared to those I got from few other service centers. Eventually I did not even have to do that as his diagnostics was accurate. I now know one very reliable go-to service center for any laptop related problems in future. I would strongly recommend this to others as well. read more

I've been meaning to get to this review for a while, as of 12/3/2016 my pc is still having a lot of issues after I sent it in a while ago(around 11/4/2016), however this is not the complete reason why i'm giving them such a low rating. Behrouz is a really good guy, he was really on top of notifying me of any progress he was making and he does not charge you anything to look at the computer only when you need the repairs done. The reason why i'm giving this place such a low rating was because a lot of the issues he mentioned while we were messaging each other didn't seem like they were the problem at all. I had mentioned before hand that I suspected my video card or my power supply were the problem ( My computer has been and still is crashing every time I put my video card on load games and such) but when I dropped off my computer he kept mentioning that my hard drive had corrupted Nvidia drivers, hard drive was not partioned correctly, and registry corruption. I started suspecting that none of these were the actual issue since I had completely wiped my drive beforehand and reinstalled windows 10 not once but three times. I had also to my knowledge removed my Nvidia drivers properly and reinstalled the 980 ti drivers correctly. I am not sure if he was just trying to give me a completely random reason for why my computer was freezing or that my hard drives were indeed corrupted but none the less my computer is still acting up so I really think its not the latter. Another thing that has been bugging me and i'm still not really sure about was he said he would re-seat everything in my PC in case I did install something incorrectly. I'm am really confused about this situation because it seems like my IO shield in the back was installed incorrectly and it seems that he did fix that issue( Took it out flipped it around ) you have to reinstall the mother board to do this so I assumed that he did re-seat the motherboard. However I took off my back plate off and I remember the pain to get that thing on the first time I put together the computer so I remember where all the wires were harshly squeezed in there, but when I took it off it did not seem like anything was re-seated it looked exactly the same as it was the first time I built the computer. Here comes the problem, he said he would re-seat my PC and it seems like he did but then on some other parts of the PC it does not seem like he did anything at all. The 8 pin connector looked like it was re-seated and the wire connecting my CPU cooler to the motherboard seems like it was not. I'm very confused about this cause I hoped he would re-seat EVERYTHING in case something was installed incorrectly. TLDR: If you are having hardware issues like your power supply is failing bad ram etc, I cannot recommend this place it does not seem reliable. If you are maybe having a hard drive issue such as a virus you could come to Behrouz as he seems like a reliable guy when it comes to those things. What really bugged me was I had to pay A WOPPING $129.00 for someone to tell me that my hard drive was corrupted ( it probably was not) and to re-seat an IO shield. I'm really conflicted about this review since I do like Behrouz he was very on top of things but long story short my PC is still having issues. I will update this review when I get my new video card and possibly power supply and see if that resolves any issues. read more

I had an issue with my ps4 which I took to Behrouz and despite having to go back a couple of times to get it resolved, Behrouz was very responsive, quick and had a great manner in assuring me that the issue would be resolved. The repair was pretty inexpensive as well and I would definitely go there again with any PC / tech needs. read more

PC Expert Services totally saved me when my office main computer went down along with very important data. Behrouz was very communicative and overall the service was pretty fast ~24 hours (it was emergency situation!) and now I am back up and running again! Price was VERY reasonable and it just seemed like he knew exactly what was doing so it was very reassuring to know that things could be fixed. Super knowledgeable and very very reasonable to deal with. Highly recommended! Thank you ! read more

When I was looking to re-build my Photography web-site, I turned to PC Expert Services. I met with Behrouz and immediately felt comfortable with his expertise. We met a few times to iron out details but most of our collaboration was online, email, phone, or txt. Behrouz is very professional and knows his stuff, my web-site turned out fantastic. I'll be adding more to my new site in the future and I'll be seeing Behrouz soon. I have a PC expert for life!! Behrouz is highly recommended..... Check out his work (www.ronqphotography.com) read more

One of the printers in our office was in need of some TLC in a hurry. Reached out to PC Experts Services and and spoke with Behrouz and explained the situation. He suggested I drop off the printer so he could evaluate the problem and give me an estimate. Dropped the printer off Friday afternoon, Behrouz was able to get back to me the same day with the details and repair estimate. Paid the deposit and was able to have the printer back in our office Tuesday afternoon. I would highly recommend PC Expert Services to anyone in need of some quick efficient repair services. read more

It's been a month since PC Expert Services fixed my laptop . . . but I recently realized that they fixed more than I even asked for. Some of the screws on the bottom of my laptop were missing, and some of the screw holes were broken. This situation made my laptop feel old and flimsy. Although I didn't even mention these issues to PC Experts, they fixed them completely, without charging me or saying anything about it. I did notice that my laptop felt different and firmer than it had before, but it took me a while to realize what PC Experts had done. So awesome! read more

I was worried about leaving my laptop -- which contains my entire life -- with a stranger. But Behrouz immediately inspired trust. He fixed my problem fast, for a reasonable price, and without fear that my data was accessed. read more

Wow! That is all I can say. I had an issue with a desktop that ended up needing to be reloaded. Unfortunately there was nothing I could do about it. Behrouz was amazing. not only did he do the job, but he saved data I didn't think was going to make it, and then was beyond reasonable on the price. There are not many people like him out there that care more about taking care of people than they do about making a buck. He is tops in my book! read more

Behrouz was wonderful at helping me diagnose the problem with my broken laptop. It had stopped charging all together, and though I had purchased a replacement DC Jack, it still would not charge at all. I brought in the laptop (Toshiba L505) and the AC adapter, and he quickly determined that the charger was not the problem. Within minutes, he was inside of my laptop, under the keyboard, checking the DC jack. Turns out, the Jack that I had bought was faulty, everything else was functioning as it should. He was able to assure me that the problem was definitely NOT with my motherboard, even as best Buy told me was most likely the problem over the phone that same morning. Instead of buying a new motherboard, as Best Buy had suggested without even looking at the laptop, and costing a pocketful, I now know the problem still lies with the broken DC Jack, a 10$ fix. Thanks Behrouz, you were fantastic! You helped me save money, and set me on the right path to fix my laptop. You also took the time to let me come in, free of charge, and look at my laptop, which is very commendable. Definitely 5 stars, I will be coming back if I ever have more problems, and I would refer to my friends. read more

Behrouz was referred to my boss by a friend who raved about him, his service and reasonable rates so we called him to network our computers at work. He had specials going on his website so we bought 3 brand new computers and a laser printer for a great deal. He installed and networked them together and came back out later to do the same when we relocated. Recently, we had an emergency with one of our computers which got infected with a Trojan virus. He came out immediately, took the computer for a day and was able to access the hard drive, clear the virus, reboot the system and re-install everything. We're so grateful he saved our computer! Every time we call him out for something, we get quick, friendly, honest service. We contact him for all our computer needs and for any questions we may have. He's great to work with and he's reliable, very accommodating to our needs. Do yourself a favor and call PC Expert Services, the one stop shop for all your computer service and repair needs! read more

I requested to clean up my PC from adware and malaware and this was done but at the same time my hyperlinks were all made inactive: I asked PC Expert services to help me restore this function, but it was like talking to a wall. read more

Back in summer 2012, I went to Behrouz for a broken screen on my iPad. Along with a shattered screen, I also dented one of the four corners due to a vertical five feet drop. Needless to say, it would be difficult to perfectly fit another piece with the crooked casing. I was worried it would be beyond repair but Behrouz was able fix and fit one in. I got a yelp deal for PC Expert Services and paid only $70.90 including tax. Unlike a lot of deals on Yelp which gives you problems or attitudes or simply raise the price tags when you presented a coupon, Behrouz was really cool about it. He was patient professional and detailed oriented. He is the go to guy for my hardware problems now. read more

iPad screen was replaced. Customer service by BEHROUZ was off the hook. He is the first guy I met who (besides myself) goes way beyond to satisfy a customers needs (I sell Fords in SJC). I can't say enough about BEHROUZ and the way he handled me and my iPad repair. I even shopped online for prices and he was the cheapest I found unless I did the repair myself. For now on BEHROUZ gets all my electronic repair business. Good Bye Apple, Staples and the fix it guy that comes to your house!!! Found out he sells countless accessories at tremendous prices. VERY SATISFIED CUSTOMER I AM. He even delivered my iPad to me on a Saturday in person. (I dropped it off on Friday and was told it would be ready the next week) read more

Behrouz is very professional and knowledgeable. He's a "can do" kinda guy. My computer is very old but he was able to find solutions to my computer problem that I am very happy with. I'd recommend him to anyone. read more

I just had the front screen replaced on my iPhone 4s and it was done within a couple hours. Great service, but the place is a little difficult to find. I highly recommend this place. read more

I got my laptop fixed for water damage here and it works like brand new now.

Got my ASUS G73 laptop fixed, had over heating issues, broken keyboard, and broken CD-ROM. Fast and honest service. Laptop runs great now and I received all the parts that were replaced. He also threw in the LCD back cover for free. Very trustworthy. read more