Purchased a soldering iron about 10am. Used for about a hour total of the rest of the work day…read morebefore I stopped getting to the max heat like I needed. These uneducated people at the front went and got saunter to test it and it melted it obviously. They do not comprehend that the basic saunter will melt under any heat. The purpose of a soldering iron I needed to heat it and the pins I was solder it too. It said it could do it on the box, it did the job at first, stopping working to BOX SPECIFICATIONS. But apparently to these people if I works at all they'll refuse a refund. When it says should get to 900F and only get hit enough to melt solder it's not doing what I bought it to do. If I wanted it to only be melt the solder in direct contact I would've bought a cheaper one. But these people who do not understand how to solder. Horrible customer service every single time I go in. But when every other place is out of what I need I plead with God to have what I need fall from the sky before I have to enter their doors.

Service- refused to let me see the product that I was prepared to purchase…read more Selection- refused to let me see what selections they offered. Value- of no value to me. Went to Higginbotham Brothers and experienced a hassle-free service and purchase.

Sure beats going to a big box store and the prices ARE competitive. This place has a surprisingly…read morelarge selection of products. Plus, good customer service.

My contractor bought 5 gal paint from them. He showed them picture of tinted paint. They sold him…read morewhite paint with no tint. They refused to redo tint or make any exchange.

So glad we have this hardware store in Lampasas. The staff is knowledgeable, friendly and very…read morehelpful. You can get pretty much get anything you need for those special projects. They are pricey but so convenient when you need something special "right now". They have helped me many times figure out how to handle special situations.

Just wanted to give a HUGE shoutout to John for originally convincing, and pitching the promo for…read morethe Cratsman Sawzaw/ battery charger deal going on. Unfortunately I used it twice, and it stopped working. I went in today with zero hope but, Valerie answered all my questions and, was even able to help me with a defective return/exchange. I absolutely love working with this company/location, and will continue to use them for all my projects. Thank you ACE!

Well stocked hardware store with knowledgeable and friendly employees. The only negative is I…read moredidn't find this store sooner.

We just love this place! Friendly professional Service like none other. They will do special…read morecutting, screen stretching of doors and windows and bend over backwards to make sure that you are happy. We Highly Recommend this business!!! Karl and Shirley Umlauf

All women must visit here! Ok men too.. This place is awesome. They have home decor to stocking up…read morefor a zombie apocalypse. Food in buckets to cow prints for your walls. Great place to get gifts! Check it out!

From the owner: Quality customer service is our specialty! Hardware, tools, emergency preparedness items,…read morehousehold items, gifts, garden supplies, non GMO seeds, and so much more are in store for you!

We love HomeBase for the service we find there. It is close to us in Kempner and sometimes prices…read moreare higher but they have comparable selections of the things we generally need to go to a hardware store for.

Went into this store today just looking for a quick item. Asked the manager on duty where the item…read moremight be located who nealy bit my head off, sorry for my visit buddy! I'll just drive to Killeen to get the part.

Went in and picked up some oil today and was looking and a few other things. Eventually made it…read moreto the register where Mr cowboy rang me out. No personality what so ever!!! I wished him a happy thanksgiving to which he replied "or other"in a grumbling voice. He either hates his job or is a miserable person that doesn't care about customer service. Thanks cowboy, you helped make Home Base my new store for Stihl and home products!!!

Not open past 6 pm, not open on the weekends, unfriendly staff, customers seem like a pain to them…read more A far cry from when Ace was the place with the helpful hardware man. I have lived in Harker Heights for 10 years and have never failed to be disappointed by each visit here.

They cut my boards to my specs & everything fit perfect!!! They had everything you could have…read moredreamed of.

The staff is always helpful, knowledgeable and friendly, even over the phone. They have a wide…read moreselection of all kinds of things you need for what ever progect you are doing. They are pricey on some things but the service and selection are worth it. I do wish they had an online site so you can see what items they have before you go into the store.

They have the greatest customer service and very knowledgeable in all things "building"…read more It's our go to place.

Wife and I decided to build some shelves in the garage and wasn't sure what to get or what to find…read more The worker was so nice and worked with us to get the supplies we needed and at good prices. The worker even helped us load wood into the truck! Other big name stores doesn't even do that! We will be coming back for sure!

Awesome customer service and they are so friendly and helpful. I locked myself out of my bedroom…read moreand after driving all over town I came here and Richard the locksmith found me a spare key and had me out the door under 5 minutes.

Nice store. Well stocked. Nice staff that are helpful.read more