Melanie is amazing! She called us ahead of time and confirmed everything, which made check-in super…read moresmooth. The room was very, very clean, the rates were great, and the location is perfect, Kitsap Mall is right outside and the Exchange is right across the street. Fantastic stay. Highly recommended!

Just how the manger responded…read more . During our phone conversation you stated that you had a miserable stay because of a lack of AC, a spider coming down from your ceiling fan and dust in your floor fan, and because of this you are seeking a refund. As I stated yesterday I am so very sorry that you did not have a great stay with us and want to again give you my sincerest apology. Your comfort as you work away from your home is very important to us. You sharing your experience allows us to take a step back and make sure that all of our staff is doing our utmost best to ensure that our guests are taken care of. We are always looking to improve and grow as a team and as a hotel, for our guests, and as I stated yesterday we are scheduled to have AC installed in the near future. We would have been happy to move you into a different room to try and help make you more comfortable. At this time, I will not be able to issue you a refund for your stay. I do hope that you will give us another opportunity if you are in the area again.

We stayed here for a fantastic wedding weekend. Our room was spacious with a king sized bed. We…read morehad a balcony overlooking the gardens. room 22. The wedding event was fabulous. Great setting overlooking the bay. The food was delicious.

Numerous issues with this stay. Reported issues via email and heard nothing back--no response…read more Further, one of the issues was no body soap and after reporting it, they still didn't replenish it the next day. Stuck in the shower two days with no body soap. The bathroom didn't have all the towels upon check in. Had to call and request them. No shower mat was provided (until the second day) so I had to use towels and discovered upon doing that how filthy the bathroom floor was. The towels used as bath mat were gray with dirt and the floors felt sticky. Disgusting. TV didn't work right. Kept buffering and freezing making it difficult and very frustrating to watch. Lock on door to room didn't work properly so had to use the physical key every time. It has a keypad with code that wasn't working so it would not lock. Also--no further security lock latch on the inside like most hotel rooms so anyone with a key on the property could enter. Didn't feel very safe. Front door to Garden Building, where room was, stuck so badly and did not latch properly that that meant the building was unlocked overnight. When it was latched (after I left I had to slam it hard), came back and could barely get it open. It took three times of entering the code and I had to kick the door and pull and pull on it for it to open. VERY frustrating. This cute, little room and inn has so much potential but this big miss on these issues means I will not return and tell others to avoid the property. Any claim of a view of the water is exaggerated as it's a tiny peek from the room I was in which was on the far end of the Garden Building. Icing on the cake is that in the Inn at Pleasant Beach area has the worst WiFi. Phone calls dropped in the room and as soon as I went by the restaurants and shopping area, my phone has no service and was even on "SOS". *This place is not worth your money.*

The residence and officially gets the five star bump now. Over the past decade, this is…read moreconsistently done the place that my wife, my kids and I all want to stay when we come to the area. Check-in is always super easy. It's right off the freeway, with quick access to downtown and Lake Union, as well as Eastlake to get up to the university District. Parking, while expensive, is not unreasonable and it's in a covered garage. Paragraph we often get upgraded to one of the two bedroom suites, and it gives us tons of room to spread out. The breakfast in the morning is top-notch, and there's tons of room to sit, eat, visit or just hang out down in the lobby. It's actually a pretty impressive set up! The fitness center on the second floor and the pool/hot tub on the third floor are wonderful, and the staff are always super friendly. Truthfully, it's hard to want anything else out of this place!

I've been coming here every time I visit Seattle since about 2017 or so. I even lived nearby in an…read moreapartment on Dexter for a year in 2020 and then kept coming back to this hotel after I moved away following COVID. I grew up going to the big atrium hotels - some of which had the giant pool in the middle and it was a cornerstone of my childhood. Aside from remembering that core memory, this hotel has a pool and hot tub, kids fun room, waterfall atrium, fitness center, parking garage, lobby bar/restaurant, full front desk gift shop selection of food drinks and alcohol and free breakfast! You'll be strapped to find all of those amenities anywhere in the downtown Seattle area! My experiences at the lobby bar, true north, have been fantastic and the bartenders have been super kind and the food delicious (wings are incredible). The Front Desk workers have always been kind and courteous I was working with a client in Bellevue when I first found this hotel in 2017 and we were on a strict budget from the client. I worked with the events manager and they found me a rate that could get me a room every week and under budget for my client! They would also frequently upgrade me to their two bedroom suites with sweeping views of lake union and the surrounding area! Aside from the hotel, check out Flatstick Pub, Tapster, La Palmera Mexican and re:public bar - all are killer spots I've found in the area. See you again soon Residence Inn SLU!

This hotel would get full stars from us if it were not for the paper thin walls. We could hear…read moreeverything not only from our rooms but from out in the hallways as well. It was very hard to rest. We also wouldn't mind if they upgraded or enhanced the interior design a bit. It's a bit sparse in the rooms; for instance, it would be nice if they jazzed up the jacuzzi area inside the rooms that have them, and also jazzed up the hot tub area outside (such a PNW thing!). Pluses - great staff, good breakfast, and ample space to walk your pet outside. Convenient.

I have revisited my previous 2-star review, which mainly centered around extremely rude service…read morefrom one of their staff, so as to downgrade it to a 1-star after reading 'Micah's reply, not only to me, but to several other reviewers, as well. Forget about the paper thin walls, funky 70's decor and smelly rooms- all of those things are true, but if you want to see for yourself the REAL reason not to ever consider staying at this establishment, just read through some of this Micah character's replies to people on here. Rude, combative, & unwilling to take ownership of the issues repeatedly observed by multiple people. 8/5/2026 update: I find it very interesting that this Micah character, that I have never met in person, bloviates & puffs up his chest saying "I stand by my employees 100%", but my question to him is "well, where were you during all this???". According to this maniac I was causing a big huge scene, yet he just hid behind his desk and didn't involve himself?!? LMFAO. Okay, big guy.... Enjoy your pathetic life in your stinky hotel. Make sure you get the last word in every Yelp review left by paying customers, because that'll show 'em to never come back to your place. Wow....

THE BELFAIR MOTEL is your LAST choice as an emergency place to stay! Advertised as NON SMOKING it…read moredoesn't ensure smoking is not stopped inside or near your room. Does NOT qualify as a bedroom as there is no closet nor wardrobe. Leaks on the ceiling and mold in the shower. Cleanliness could use some help as there is dust everywhere. Bedding needs more pillows. Extra shower towels, hand towels and washcloths would be helpful. Property needs a good clean up in general. If you have a choices, USE THEM INSTEAD!

The thin walls, black mold, the "non smoking"property constantly full of cigarette smoke, no hot…read morewater in shower, only two tiny flat pillows, sheets which had crumbs in them ... just to start. After one miserable night we left.

The building was relatively old, but still well-maintained. Relatively good price for the room size…read moreand staffs were pretty helpful. Room makeup was every other day only. The location was pretty ideal with multiple bus stops nearby and not that far from downtown. Also helpful if you preferred not to be at the center of the crowd. If you're into morning walk or run like me, you could either go through the nearby lake or went down to pier area and took quite good distance.

3.5 Stars - I am like teetering between 3 to 5 stars. Because some of the features in this hotel…read morewere 3 stars and some were 5. I'm never this conflicted with a review, lol. Pros: -The gym is Gorgeous -The hotel is right on the lake -It's quiet and the beds are super cozy - I rarely sleep well but I slept well. -The rooms are spacious Cons: -The elevators are painfully slow -The room smelled a bit funny, the whole place just feels kind of old -Something is just "off" with the staff, like they don't care. Though maybe I am just spoiled -They wouldn't let me use by Marriot credit card. What a waste :(

My wife and I purposely chose this hotel because it was located near the Seattle Fireworks display…read morefor July 4th (it was a few blocks away). When we arrived, we were confused. There is a parking garage area, but it isn't anywhere really close to where you check in. In fact, where we pulled in to enter the parking garage, there were a bunch of cars in line that didn't move for several minutes. Apparently, they were waiting for something and we were able to squeeze around them to get into the garage, which is small. My wife went to check us in, which was for a room that faced the fireworks display. Unfortunately, they have oversold the rooms as there was a World Cup game the next day, so that room that we booked wasn't available. We got a room that faced another large hotel. It wasn't the end of the world, but I had experienced back trouble and would have much preferred to watch the fireworks from my hotel rather than having to painfully trek to where it could be watched near the water. The room was rather weird, too. It had a large exercise ball, a yoga mat, and some other small equipment. I guess I'm flattered they think I work out, but it was wasted space. The room was clean, although aside from sitting on the workout ball, the only other sitting space was the bed and these little stool things that fit under a cabinet where the TV was. They might be great for kids, but I am 6'5" and I could not sit on them. What was needed was a chair or a couch. The bed wasn't particularly comfortable, but everything appeared to be clean and although there were lots of people in the hotel, we didn't hear them too terribly much. On the plus side, the show has a 2-level headed approach; a regular shower head and you can divert it to one that is taller, which I enjoyed. Because I am tall, I go and look for taller shower heads and this one was great. Overall, would I stay here again? If I really needed to be in the area, maybe. It was very, VERY expensive. For the price of the room, I'd be able to stay at a much nicer boutique hotel. However, location, location, location (plus the date of the fireworks). Wasn't pleased we didn't get the room we booked as it would have sure helped my back, but at least they had a room we could be switched to. If there are other options, I'd probably try them first, though.

If I could give this place a zero I would. You are waiting in line for the elevator. We were in a…read morelarge group and other people were entering the room with the same room key. The front desk was assigning people the same room. We went for breakfast and we waited over an hour to get our food. The kitchen was overwhelmed and did not know what they were doing. You could not find a seat and the food was terrible. The front desk staff was sitting doing nothing while the one poor waiter was handling roughly 80 people. Very poor management.

I hosted my 2004 wedding at Holly Lane Gardens, and have also stayed there as a B&B guest. I grew…read moreup in the neighborhood -- if you can call it that. The B&B is down a one-lane dirt road that winds passed a dilapidated barn and a pond that in the spring time is filled with croaking frogs. The B&B is centered around a large house with three suites, and then a separate cabin. Pattie, the owner, is an amazing chef and very chatty -- she's happy to tell you all about the area! The property is lovely with tons of gardens filled with flowers and vegetables. The best part is how, even though you feel like you're tucked away in the wilderness, the Island's best Thai restaurant is only a 5 minute away by car, or 15 minutes by foot.

A certain someone had a birthday coming up and I decided to go above and beyond to make sure his…read morebirthday weekend was worthwhile. I had also been feenin' for a weekend trip somewhere I haven't been. As I researched plenty of areas to visit I kept coming back to Bainbridge Island due to the reasonably priced bed and breakfasts they have. I found Holly Lane Gardens on a Bainbridge Island lodging website. From the pictures it seemed like a cute place, was in the woods, and the price was just right. There are two rooms each with a theme, a suite, and a cabin available for stays. There is no minimum night stay unlike so many other places. We arrive at Holly Lane Gardens to a cacophony of animals sounds. There are roosters, chickens, ducks, and even a llama. The house is a spacious wooden structure surrounded by a plush lawn, cheery blossom trees, and a forest in the back. There is a swing to act out your childhood past time. I park and we make our way to the front door. We find numerous Post-Its directing people to their rooms and explaining the owner is either out in the garden or driving the tractor. We enter and to the left is the living room filled with books and a piano. The kitchen is directly in front. We walk down the hall to the right and find our room. I picked the Morracan room based only on its multi-colored bedspread and tried to keep my expectations low. As I entered the room I was blown away. It wasn't huge by any means but it was decorated with an Asian flair and there was burgundy net surrounding the bed. I recognized the brightly colored bedspread. I jumped on the bed and felt like a princess. The bathroom was across the hall and it was a great size and very homey. I was disappointed I didn't meet Patti, the owner, upon our arrival but we left and came back and met the cutest most kindest dog on the planet. We open the door and there is a doe eyed dog looking at us, not barking, obviously knowing we would do no harm. We make our way to the living room to watch some television and here comes the dog, nudging me with its nose to pet it. She gets her fill of admiration and sprawls herself out in the hallway. I later learn her name is Lady. The next morning I meet Patti. She is she cutest nicest little old lady I've met! We have our introductions in the living room as she is preparing breakfast which consisted of egg soufflé, homemade bread, and fruit. At the table we meet the other guests of the B&B and we all make small talk as we consume our breakfast. There is no check-in time according to Patti. I was told we could come anytime. As far as check-out goes, I'm not sure. We left fairly early but I would assume you could leave whenever you want. If you find yourself yearning for a short trip I would suggest going to Bainbridge Island and staying at Holly Lane Gardens. The rates are reasonable, the house is beautiful, the location perfect for rest and relaxation, and Patti is so nice you'll definitely want to stay there again.