Room was ok. The beds were decent considering the condition of the rest of the place. It's the type of place you'd expect has the last rooms available during an emergency situation. Indoor Pool room was HOT, like a steam bath. Hair in the pool, screaming children morning to night echoing in that small space is not relaxing after a long trip. Really weird people just hanging around, obviously not guests. read more

This may be the worst hotel experience I have ever had. The room is nauseating, with possible biohazards. They claimed to have a pool on both their hotel sign and on the website, but there was not. I wish I could give them a zero star review. read more

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DO NOT STAY HERE -- Especially with Children | Health, Safety & Security Failures I stayed here March 16-17, 2026 with my wife and our 8-month-old infant. This was one of the most disturbing hotel experiences I have ever had, and I feel a responsibility to warn other travelers -- especially families -- before they make the same mistake. FILTHY MATTRESS: The mattress was visibly contaminated with what appeared to be old blood and bodily fluids covering a large portion of the top surface. We had an infant with us. This is completely inexcusable and a serious health hazard. BLACK MOLD: The bathtub and shower had extensive black mold growing throughout the grout and tiles. This was clearly not new -- it had been building for a long time with no attention. DIRTY ROOM: Heavy dust on the ceiling and surfaces, grimy walls, cloudy dirty windows, dirty microwave, and a strong unpleasant odor throughout the room. It did not feel like it had been properly cleaned in a very long time. FIRE HAZARD: The hair dryer in the room had severe burn marks on the power cord. This is a fire and electrical safety hazard that should never have been left in a guest room -- period. BROKEN EXTERIOR DOOR -- ANYONE CAN WALK IN: The side entrance to the building did not close or lock at all. It was wide open 24 hours a day. I personally watched strangers walk in and out freely with zero security -- no key card, no check, nothing. Traveling with an infant made this especially alarming. POOL CLOSED -- NOT DISCLOSED: The indoor heated pool was closed long-term for maintenance. The sign outside still advertises the pool and even swim lessons. We were never informed before booking. False advertising. I reported these issues to the front desk. Nothing was done. I have filed formal complaints with Expedia and Choice Hotels corporate, and I have photos and videos of everything. Avoid this property. read more

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Showers without holes in the floor with caulk as a crappy repair and terrible room quality overall and amenities read more

Quality Inn & Suites - Hole in shower floor - Hotels Near Me - Danbury, Connecticut

Gross. This place was disgusting. Don't stay there. dark and creepy totally not clean checked into my room with a bed unmade and sheets were not clean. Asked for another room not much better. read more

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Nope! Pass this place up. Rude and not welcoming front desk. Did not accommodate me with a king size bed nor a room near the elevator as I was carrying heavy bags. 2 out of 10 on cleanliness 0 out of 10 on customer service Dingy and just trashy all together Stay away or pay a few more dollars and go elsewhere. Never again. stinky lobby and rooms. Sheets stained with either period blood or fecal matter. Very disgusting. read more

Quality Inn & Suites - Doodoo stained sheets or bloody stained either way not good. - Hotels Near Me - Danbury, Connecticut

Beware, has bed bugs! I made reservations for various rooms the week of December 16th to 21st, 2021 for a small film shoot project I produced. When we arrived to the hotel we had to request to switch out of one of the rooms because the sheets were dirty. Unfortunately, the room that we got switched too ended up having bed bugs and we didn't do a good job of checking for them. Two of the crew members got several bites throughout our short stay at the hotel, and just a day after coming home they one of them found a bed bug in their apartment. Not only was the place unclean, the staff were incredibly unresponsive and unhelpful. I tried contacting the manager several times the week between Christmas and New Years and wasn't able to get a response until I sent them a threatening email on January 5th. Not only did we have the bed bug issue, they also added a bunch of bogus charges on our credit cards and were ignoring our requests for a refund. Turns out that the invoices they had sent were full of errors and they were charging us the "correct" amounts. They gave us a meager discount for the bed bug issue, which did not come close to covering the $1000 I had to spend on an exterminator for my crew member with bed bugs. They were also incredibly inflexible with cancellations due to a covid case. I will never be coming back to this Quality Inn and I wouldn't recommend anyone ever stay here. read more

Quality Inn & Suites - Bed bug our crew member found at their home just a day and a half after staying at this hotel. - Hotels Near Me - Danbury, Connecticut

Avoid this hotel if possible. Upon sign-in the worker at the front desk was on his personal phone the entire time. The hallway and stairway rugs are torn and there is duct tape covering some of the gaps. Saturday morning at 7:30 the coffee was out, no milk for cereal, and the oranges were frozen. The Front Desk was "closed" and there were no employees around. I went back to my room for 30 minutes and when I checked out there was an employee wiping the "breakfast" surfaces with a dirty rag, still no coffee, with personal phone yet again in his hand. What a dump and the worst customer service I have ever experienced. read more

Wow this place is a dump smells like cigarettes everywhere in the building rooms are dirty sinks and shower drains back up laundry room is super dirty Gym room sucks machines don't work None of the soda machines in either floors work Just a really Dirty Place November 1st 2021 read more

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Gave me wrong room # and when saw my dog (after making sure I got pet friendly via Priceline) says "oh! Yay! A dog is $25! Sorry we have to! So cute!" Bizarre & Stupid - they lost 4 nights, my friends won't go here & im getting the pet removed from Yelp read more

There is no quality at this Quality Inn in Danbury CT. The bathroom was dirty. There was crud on the grout in the shower. A used bar of soap in the soap dish. Splashes of grime on the walls including foundation makeup. There was something crusted inside the sink bowl. The room cost $200 so I expected some basic cleanliness. Very disappointed. Goodbye Danbury. read more

Not a place to be trusted! Our invoice stated one amount yet they charged an extra amount (and NO, we did not do anything to warrant this!). Then when we disputed the extra charge they came back and charged us a full amount again. Don't take the chance on this place. read more

The Hotel was absolutely disgusting as soon as I walked in I smelt the cat piss smell.. we got to our room and there was an ant infestation all over the floor we switched into a king which still smelt like piss I am still paranoid I have bed bugs till this day from staying in a place like that. Someone should contact the health department asap! read more

Disgusting. Dirty and depressing. Pool - reason we booked - was truly gross with a dirty film around the entire thing and dirty windows. There was a very bad smell in this place and rowdy guests woke us up at 2am. The guy who helped us quiet the rowdy guests at 2 am was very sweet and patient but this place was the worst hotel I've ever stayed - including the "breakfast" - with orangeade for OJ. Just ... ew. read more

They have no drinks when at the vending machines say go to the main lobby and all they said was go to seven eleven. They are always playing video games in the back, they sound so annoyed when they pick up the phone. And when you try to call with the telephone they literally prime the wires so they don't get anything. The they pool room was to humid that there were water bubbles forming in the compound, 3 popped in a matter of 10 minutes leaving compound on the floors and in the pool. We had to leave because of how much got in. And when we try to get out the door got stuck and we had to walk around in the 25 degree weather in soaking wet clothes. The was my worst experience ever and I wish i never have to come here ever again read more

ABSOLUTELY TERRIBLE WHERE DO I BEGIN!!! This the a portion of the letter I send to corporate about this hotel. I have contacted the Health Department about my concerns. Upon check-in to our room on 09/2/2022 at 7:50 PM we noticed that the room had the following issues: 1. No waste basket anywhere in the room. Noticed when we went to throw out our dinner trash. We were heading down to the pool, I was in a swimsuit, and we stopped by the front desk to tell them we needed a waste basket. The woman at the desk in an extremely rude tone asked "Well did you do an early check-in?". I informed her no we just checked in an hour ago. She said fine we will have a basket sent up. I asked her if she could take my trash that was in a paper bag to put it in a trash can she had next to her behind the desk. She said there is a trash can out the front door around the corner I can take it to. I informed her "No, I am not going outside in my swimsuit to take the trash out" and left it on the counter. 2. The room (walls, ceiling, floors, bathtub, doors, mirrors) were dirty and disgusting. 3. Black mold on the ceilings. Noticed when I laying on the bed at 1030PM that night. 4. Black mold in the bathroom. Noticed when I went to take a shower after the pool. 5. Mold on shower curtain and around bathmat. 6. Floor so dirty that when the children took their shoes off and we walking around in their socks we noticed they were black on the bottom. The room had a hard floor, no carpeting. 7. That night we rebooked at another hotel. In the morning I went to the front desk, told them I wanted a refund and was leaving. The front desk gentleman then called another person on the phone. He then informed me that they would only refund me the cost of the nights I didn't use. 8. Zero outlets in the bathroom at all even though the sink, toilet and shower were located in it. 1 outlet in the outside bathroom area. 9. No working vending or ice machine on my floor. 10. Ice bucket and tray dirty. 11. Entrance door dirty. 12. Bathroom door dirty and falling apart. This is totally unacceptable! We stayed, with 2 small children, in a room with black mold. read more

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While the room was nice there is no way it was worth $369.00 plus tax. $425.49 is ridiculous. For 1 night!!!! Never again! read more

Quality Inn & Suites - Clearly states $299.00 is the max amount. - Hotels Near Me - Danbury, Connecticut

First entering the hotel it looks decent. Checking in was fast and easy. The only thing I didn't like was getting a room all the way at the end of the hall. Now first entering the room it was good and it looked cleaned until my fiancé opened the refrigerator. Housekeeping did not do a good job of cleaning cause they left food in the refrigerator. Bathroom was cleaned, and checking out the bed there was a sock tucked in between the sheets. Luckily the sock was brand new and not stinking. Also, I just found out that our window is off track cause of the draft that we're getting. We tried to close it but there's no use. TV is not working, called the front desk and they said that they had a power outage due to the rain. So we're in here with no tv and a broken window. read more

This place is absolutely filthy, when you first walk into the lobby you think ok maybe this most be nice but as soon as you swipe your card and they hand you your room fee they lead you into a separate hallway where the rooms are located and when I say it smells like dirty diapers and piss and the overwhelming of marjuana. I'm not even exaggerating it smells disgusting. The carpets are disgusting and stained and your not even in your room yet. I opened my door and checked out the bathroom first, there was blood stains or shit stains on the wall..whatever it was..was disgusting! The shower head was covered in black mold. There's mold on the rooms ceiling as well its bad enough to inhale that but showering in it and basking in it is a serious health hazard. My beds comforter had a yellow stain on it and since I brought my own sheets and blankets I took it off to find dirt and crumbs underneath. If you look under the bed you will a million cobwebs and a spiders nest and a whole bunch of used needels. It's absolutely repulsive. There's prostitutes there that propersition customers, and drug addicts sleeping in the hallways. The cleaning lady does come by in the morning to give you clean sheets and towels however they have stains on them. I will be calling the board of health tomorrow and have this place condemned and will also be contacting the local news for a statement.. my dog found a needle under the bed and was chewing on it! had to rip it out of her mouth and was lucky not to get pricked in the process. PLEASE BEWARE, some other reviews show actual picture of bed bugs, that would explain my I was up all night feeling like bugs were crawling all over me. Do your research before booking here the pictures are actually accurate and not fabricated, but if you do decide to book then you'll be able to see it for yourself. Such a shame that the owners let it get like this, they should be ashamed of themselves and goes to show what kind of household they have, disgusting read more

We lost power Friday afternoon and NYSEG was projecting it would be restored on Monday around 11:45pm. Everything was quickly filling up, but I was able to grab a room at the Quality Inn. I was VERY pleasantly surprised. The room was VERY large and clean. The front desk (maybe the owners) were welcoming and friendly making check in easy and efficient. They offered a complimentary breakfast in the morning (eggs and sausage, bagels, pastries, fruit, yogurt, etc). The rates were very reasonable and we had a perfectly pleasant stay for the night. If you ever need a hotel in the area, the Quality Inn would be an excellent choice. read more

PROS: Comfortable bed. Quiet and clean. Can't rate the cleaning as they only cleaned sporadically due to COVID19. The staff was super friendly. CONS: the hotel desperately needs upgrading!!!!! Also, sketchy characters hanging out by the hotel's back door quite often for some reason. read more

I can't say in words how impressed I have been with the service and the quality of stay at Quality Inn & Suites in Danbury, CT. The beds were very comfortable, they have a nice heated pool and the cleaning services and front desk people were always courteous. We stayed here because the pricing but received 5 star service. Thank you Akshay and Sai for your professionalism and service before self attitude. You both made my families stay at your hotel very pleasant. read more

Quality Inn & Suites - Hotels Near Me - Danbury, Connecticut

Awesome place! They have really upgraded this place from what it was years ago. I was a bit ..... to stay here because I knew from years ago it was a dump. But now since they have remodeled the place and cleaned up, it's great!! Looks clean, smells clean but I have to see the breakfast in the morning. Lol!!! . Everything has been updated to new standards of what higher standard hotels have. I will be back again. Trust ... but please don't go down and cheap on things. read more

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Would not recommend this hotel. Room walls are paper thin, you can hear everything. It was especially uncomfortable listening to people having sex at 2 am and having the feeling I was in the room with them. Awful! Rooms appears to be clean, but the cleaning is masked. Should anything go missing in the room, the prices for missing items is ridiculous. I travel a lot and never experience such nonsense. read more

Toilet wasn't cleaned. Pillows and bedding did not look fresh at all ( I stay in a lot of hotels for work and have seen it all). There are no gas stations or stores within walking distance to get a snack. All vending machines were turned off with signs instructing to get all drinks/ snacks from front desk. Front desk only had warm 12oz water from bjs (3$ a case) for 2$ and Arizona iced tea for 4$. All of their snack ( like a small Kit Kat) were 3$ and up. It was insanely expensive. Nothing complementary is offered. read more

Best bed in a hotel that we ever slept on! That to me is of the utmost importance. Ace was very clean and the staff friendly. They let us check in early. The only reason for four stars instead of five stars is there was way too much chlorine in the pool so we were unable to use it. That was disappointing. Coffee was good as well. read more

Myself , boss and coworker arrive and the first thing we noticed is the smell of something rotting. Probably from the abounded Bennigan's , I cried on the inside a bit. We check in and the room we were giving had one bed and no pull out couch ( I normally sleep in the floor rather then chance bed bugs). We were told the room was under construction and promptly moved to another room. The room we are in now I can see the roofing rafters and plywood. This place is classy like a bedazzled crack pipe. read more

Quality Inn & Suites - Ha ha , it looks like a ghost boob. - Hotels Near Me - Danbury, Connecticut

This hotel was literally like sunshine on a cloudy day. For $102 dollars (including tax) the room couldn't be better! What really appealed to me is that, unlike rooms I've stayed in for the past few days, the room smelled AMAZING when I walked in! The woman at the front desk was amazingly nice, letting us check out the room before we paid for the night. I definitely recommend this high standard, cozy hotel near Danbury. :) read more

Quality Inn & Suites - The amazing room we stayed in! - Hotels Near Me - Danbury, Connecticut

Cracked window, unfriendly staff, doors to outside wont close right near pool allowing access to hotel day or night, very unfriendly staff.

The room was clean and the TV, Refrigerator, Microwave and Coffee maker were all in working order. I only recommend not to spend extra on the the larger Queen room. This room has only one bed and does not have a sofa or other furniture that takes up the extra space - needs something else. Other than that the bed was comfortable and the staff was very nice. read more

The room itself is adequate given the prices. Mine was clean, spacious, and had a fridge and microwave. The exterior door closest to my room did not lock - a huge security issue (which I see from other reviews is something that they have not been quick to fix) - and the area smelled of smoke as guests would congregate there to light up. Food for purchase selections are limited to chips, soda, and candy - not a reassuring sight during a winter snowstorm that had closed down local schools, resulted in many accidents, and essentially left me stranded in my room. My biggest problems were with some of the staff who, while nice and pleasant, did not seem to be adequately/professionally trained or to understand travelers' needs. I had flown in from the west coast and was driving a rental car. When I woke up to a snowstorm my first morning on the premises, I asked if I could borrow a snow brush/scraper for my rental. I was told that they don't have any since most guests bring their own. Huh. So needs of guests who have flown in and rented cars are not considered? After some pushing on my part, I was handed a standard broom(!) When I later mentioned this to the manager via email, he told me that he would make his staff aware of where the snow brushes are kept. Good idea since it's already February! I also had a question/issue with my bill that the young man at the front desk was not equipped answer. He called the manager for assistance, but even though I requested that the manager come out to speak to me personally, he refused! FYI: This hotel charges your entire reservation amount upon check in. If you check out early, you need to request a credit. This is not a hold on your credit, but an actual charge to your credit card at the beginning (vs. the end) of the stay. Also, on my way out, I asked the desk for help printing out my boarding passes. After additional staff help was summoned by the front desk, I was handed a couple of pieces of paper that were barely legible. I mentioned I was concerned that the airline would not be able to scan the faint printing and asked if they could replace the ink in the printer. Instead of accommodating my request, I was told that the cartridge still had some miles left on it and that the airline would be able to pick up the scan info. No surprise to me, when I got to the airport, I was told that I needed to print out new passes on site... Their unwillingness to replace a used up ink cartridge makes me wonder what else they cut corners on. To me, these examples indicate that management does not value the needs or concerns of its guests and that staff training is overlooked. This is a small hotel and guests are rarely seen at the front desk. I would expect more personal service at such a place. All that aside, I will say that the exception to this was Ahira, a really pleasant guy who seemed aware of guests needs, was willing to help, and was quick to offer restaurant directions and recommendations when asked. All in all, the price of the rooms is fair for what you get, and I would have gladly given the hotel more stars if staff and management had been more knowledgeable and professional. read more

Well, my disabled friends, I have to warn you about Choice Hotels - you know, the ones that advertise all over the TV "Badda book Badda boom"? I'd say BADDA BAD! I stayed 4 nights in a room advertised as accessible (Quality Inn and Suites, Danbury, Ct.) when I was there for a medical procedure. They had a lot of things right, but the toilet was just a standard hotel height. That is, low! The bars were not placed properly for me to get up without extreme difficulty. When I asked for help, they had no ideas. I ended up buying an elevated toilet seat at Lowe's, which the owners' son was kind enough to pick up for me. That made it 4" better, which made a difference. They were not willing to pay for the seat, about $50. They offered NO solutions. I finally gave up on the chain's customer service line after waiting 20 minutes unsuccessfully to speak to a supervisor. My 4th call (two of them disconnected after very long waits.) They are offering "points" toward stays at their hotels as compensation. Not interested! Why would I stay with them again? The hotel manager apparently is stonewalling. read more

The pool it's indoor and extremely unclear and cloudy. The chlorine is not done right it's too much added and unsafe. Your eyes burn instantly when entering. I propped a door open to air it out out while sitting there so my son could swim a few minutes and was told it was not aloud. We left cause we can't stand the thick, chlorine air. There was a roach crawling down the hall when we came back from dinner one evening. The breakfast is the normal powdered, microwaved eggs and circle patty sausage. Sliced bread and bagels. If given the chance I wouldn't stay here again. read more

We were in town to visit family and were only there to sleep. Competitive price. Hotel seems to be very clean. Updated bathrooms and beds very comfortable. Breakfast in the morning is fresh but basic. My only complaint was the A/C in the room. Definitely needed a dehumidifier as everything felt damp which turned me off from wanting to book in the future. read more

This is a desperate hotel. Given a 39-day notice of cancellation for a 2-night stay, they refuse to reimburse even 1 night. Do not book here - it's a poor business practice and isn't indicative of an inn you'd want to return to, much less go a first time. Expensive lesson learned. And there isn't a rating listed for below zero. read more

We were given one price over the phone, but when we showed up it was substantially more. I thought I would be able to get a refund later as I am a choice privileges member. I had my 89 yo mother with me so I was not really able to change hotels at that time. They ripped me off. I emailed the manager later to no avail. read more

Too bad there isn't a minus star. Checked in late on a Saturday night. First the TV did not work. The carpet was wet. The toilet had rust stains. I was on the first floor and upon checking the window I discovered it did not close properly nor did it lock. I spent about an hour in the room and decided I had enough. I chose to drive the three hours home rather than stay in this dump. The next morning I woke up and discovered flea bites on my legs. Obviously from this place because they do accept pets and I myself have no pets.. Do yourself a big favor.....stay anywhere else. read more

Took away 1 star for the bathroom, cracked ceiling and faucet in shower was a little rusty but the room itself was beautiful! & the guy working the front desk at check in was very helpful and friendly! Stayed with my husband and our pit mix - very dog friendly! We'd return read more

My girlfriend and I stayed there for 1 night the Saturday of labor day weekend. We chose this particular hotel because the price seemed right. Nothing seemed to be wrong until my girlfriend checked her card statement a week later only to find out she's gotten charged $50. She decided to call and find out what the charge was about. The woman on the phone said there were 2 pillows thats either stolen or missing. When we got into the room that Saturday, there were only 2 pillows and we had no clue there were supposed to be 4. My girl asked if she could speak to the manager to which the woman replied she will make a note for the manager to try and reach my girl. She never got back so my girl tried to reach the manager 3x until the manager finally answered and we explained the situaltion. So our initial thought was maybe their housekeeper forgot to add 2 pillows in the room when setting it up. The manager boastfully replied that their staff and housekeepers are highly trained to not make any mistakes. It is absolutely understanble if their staffs make mistakes because anyone and everyone can and are allowed to make mistakes. But to accuse us of stealing dirty pillows that hundreds or maybe even thousands of people have used before doesn't make any sense. $50 for 2 used pillows. We didn't even take their toiletries let alone pillows. Not to mention we both only had 1 backpack each thats already full of our hiking gears. We had no car so we used uber to get there and leave. Quality inn and suites danbury, do the right thing, take responsibilities for the mistakes of your staff and dont accuse my gf and i of stealing dirty pillows, retrain your staff, ensure that the room is up to standard before letting anybody stay in the room. We will be contacting the headquarters or corporate to correct your mistakes. read more

The worst place I have ever stayed at in all my traveling. It smelled like a dead body. The room was musty and old. Checked for bed bugs and yup. There were bed bugs! If you like the shining and American horror story Hotel, by all means it's for you!!! I immediately drove around the town looking and begging other hotels for rooms. I needed ten. Found the Hilton garden inn and went back to Not quality inn retrieve my bags told the gentleman at the desk that I am cancelling my reservation due to bugs and disgust. DO NOT STAY HERE!!! read more