1. Quality Inn

    1. Quality Inn

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    Rochester, IN

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    Quality Inn

    2.7 (10 reviews)
    ModerateHotels
    Open Open 24 hours

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    I spent one night in this "suite" (Room 233 if you're asking) and you couldn't pay me to stay in it again. There was black mold around the base of the tub, the desk was broken, the mattress in the pull out couch was broken, stained, and without sheets, blankets or pillows. I went to the counter to get these things, was told by the night person (Who I think is related to the day person) that the things are in the drawers, to which I replied "There is nothing in the drawers." Reason I went down there is because the phone in the room didn't work. A/C was off in both the hallway and the room, and when I came back to my room, I noticed that instead of the peephole that should be on the outside of the door, there was nothing. Just a hole that you could look through, right into the living room. The lady at night complained about giving us more pillows, blamed everything on the housekeeping, and said that she had just gotten back 3 hours before we checked in, so she would send housekeeping up at 9:30 to fix the things. Next morning, while my children are bathing, housekeeping ENTERS OUR ROOM WITHOUT KNOCKING. Yes, there wasn't a do not disturb sign hanging, because I had to shove it into the plastic mounted on the door to cover the peephole. They tried to get past my wife, stating "If we don't fix the things now, they won't let us come back." and were insistent. We had enough, so we were going to cancel the next night and go somewhere else. I went to check out, the male manager argued with me about checking out, wanted to call the housekeeping down to yell at them IN FRONT OF ME. I had to instruct someone in charge of a hotel how to properly be a decent human being. I was instructed to reach out to booking.com to get my refund. Booking.com then came back and said that we would only be getting half as part of a "compromise". I agreed to it, and stated that I would be posting my entire experience online (Not just to their corporate office) due to this compromise and I hope the $57.25 was worth it. Today, I call to check the status, and they are now stating that there is something of value missing from the room and they will not be issuing a refund. I called the location directly, was told the manager had just stepped out, and would call me back. -3/5 Would recommend sleeping in your car in the Walmart parking lot over this.

    Roaches

    i wish I could give less than 1 star. i will never EVER again stay in this hotel. we get our room, walk in, it instantly smells musty. but alright, we are tired after a 2+ hour drive. So we decide to look past that. we turn on the lights and TONS of cockroaches are just scurrying around the room. in the sheets, on the bed, on the walls, behind the couch, every thing. we go downstairs and the desk attendant was not very friendly. i informed him of the bug problem and he proceeds to try to convince me to switch rooms because "they have never had this problem before" and even had someone go check the room after I showed him the photos I had taken. I'm sorry, but If that many roaches are in one room, there is a problem!!!!

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    Ask the Community - Quality Inn

    Best Western Circus City Inn

    Best Western Circus City Inn

    (17 reviews)

    $$

    Great weekend. Friendly staff! Justin at the desk remembered everyone's names and was amazingly…read moreaccommodating. Cody made breakfast feel like home. The Manager Soledad was a true innkeeper. Rooms were clean and comfortable. A truly excellent experience.

    Our overall experience was kinda between "okay" and "good," but the great service bumps it up. We…read morehad a couple tiny problems that I suspect were just luck of the draw - not something one would expect. Upshot is - I think this is a good place and we're very likely to stay here again the next time we're in the Peru, IN area. The hotel is welcoming with a bright, open lobby, good, safe parking and friendly, helpful staff. The lobby was clean and featured a lot of conveniences for which snootier places would charge. Breakfast, as others have mentioned, was a real treat and Nicole was a whirling peach helping everyone out while evincing friendly interest in all guests. Our room was perhaps less perfectly clean than it might have been (either a large white-haired dog or a polar bear had recently been housed there, and housekeeping's noble struggles to mop up all the residue weren't 100% successful) and the bathtub drain was slow and allowed water to pool around my ankles during just a quick shower. Here's the thing, though: we were headed to a wedding shortly after we arrived and were only there for one night. I'm CERTAIN that if I'd mentioned these issues to the folks at the front desk, they would have been rectified tout suite. I didn't, though, because I didn't have the time. (I mentioned them in response to a "How Were Things?" email from management - hey, and that email itself is a great sign, eh? - and got a royal apology and a promise to jump on fixes.) And other family members staying at the Best Western Circus City Inn had nothing but high praise for the cleanliness and functionality of their quarters. Ours was just bad luck - what are you gonna do? It happens. So, while _our_ experience was maybe a little flawed, I think that was unusual and the hotel itself is a solidly good place to stay in Peru.

    Quality Inn - hotels - Updated July 2026

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