Where do I begin ... I had been looking for a shop to fix body damage on my Honda Civic. I reached…read moreout to a couple shops but kept getting the run around. Luckily , my good friend referred me over to Luis Body shop . I filled out the form online and within 1 day I was contacted by Chris . He gave me the first available appointment, and took in my car that same day !!! The repairs were so quick ! My car looks brand new . I am so happy with the quality of the repairs and the customer service was so amazing ! If you need a trustworthy shop, Luis Body shop is the way to go ! Thank you so much for everything!

The response from the shop on my last review is disappointing because instead of taking…read moreresponsibility for the quality of the work, they're trying to make it sound like the issue was the amount I paid. At no point was I "thoroughly explained" that the service I was receiving would result in lower-quality work because of the price (no I didn't refuse any first quote, I actually paid more than the original offer for oem paint) In fact, they were the ones encouraging me to move forward with the project while I already had other work being done on the car. They also claim they repaired dents and body damage at no cost. That's misleading. I specifically asked whether the dings around the vehicle would cost extra because I was willing to pay for them, and I was told they would take care of them. That was their decision, not something I requested for free. As for the warranty, I was originally told there was a 5-year warranty on the work. However, after bringing the car back shortly after pickup to address issues I wasn't satisfied with, I was later told the warranty was no longer valid. Now the response claims it was only a 2-year warranty, which is not what I was told. The problem has never been about money. The problem is the quality of the work and the lack of accountability afterward. If a shop offers a service and accepts a job, they should stand behind the results instead of later claiming the customer didn't pay enough. Looking through other reviews, it seems like any negative feedback is met with an explanation of why the customer is at fault. I understand wanting to defend your business, but accountability goes a lot further than shifting blame. Written estimates, warranty terms, and expectations should be clearly documented to avoid situations like this in the future. This review is not about me trying to get my way or get a free paint job, this review is to save someone the headache of getting a bad paint job. I would never bring my car back here for any work, free or not.

I had a really great experience with this auto shop. I came in with damage to my front light/bumper…read morearea and was honestly stressed about how complicated (and expensive) it might be. They made the whole process super easy from start to finish. The team was professional, responsive, and really transparent about what needed to be fixed. They didn't try to upsell me or add unnecessary work, which I really appreciated. My headlight looks perfect now like nothing ever happened and the surrounding area was cleaned up way better than I expected. Turnaround time was also quick, and they kept me updated throughout, which gave me a lot of peace of mind. Overall, super solid experience. If you need any kind of light or minor body repair, I'd definitely recommend them.

Deborah runs a clean fair and professional business. Go to her for ALL your body work from a small…read moredent to an ALMOST total loss. U WILL BE DELIGHTED WITH THE WORK

Excellent customer service. They keep you informed every step of the way. Marcos is a gem. I felt…read morethoroughly satisfied after being sat down with a computer-visual-walkthrough of all work completed. I highly recommend Green Auto Collision. Thank you!

This was my first time at this facility and per the I thought I'd inquire. I had a body damage on…read morethe right rear of my infinti and needed a quote. I called in to be sure they were open and decided to get a quote. Having past Mickey mouse Jobs done at other facilities for auto repairs I was reluctant to drop my car off at the body shop.After discussing my needs, Marco was so helpful and did his best to make me feel at ease. He gave me a detailed estimate and everything up front. I'm pleased with the job and appreciate the work they did and more. Thank you Green Collison!

Awesome shop. I whent to 4 different shops near my job at DPSS on Grand and Adams once they looked…read moreat my car they just wanted to salvage my Q40 specially this clown shop called Navarros on Olympic in East Los. Then I found Quinos met Charlie at the shop he looked at my ride and said no way this is a salvage we can fix it. I am 100% satisfied this shop should become a franchise and have employees like Charlie firme vato and I grew up on 23rd st and Hoover I also asked Charlie I wanted my inside trim to match the outside paint and he hooked it it up.

Really good and easy experience. Quick quote, quick appointment, and they finished the car the same…read moreday. Will 100% return

Came in on a Tuesday, got the car back on Friday, best pricing (1.8k for door, window, side view…read moremirror) and turn around time (3 days!) , every other place in the area either had a 2-3 weeks turnaround or was 3x the price, thank you Jessy! 10/10

Very honest & trustworthy body shop. Immaculate customer service. Thank you, I definitely recommend…read morethis body shop for any repairs needed for your vehicle.

Wow, just wow!! From start to finish, Jacky managed everything with courtesy, dedication, and…read moreprofessionalism. Ernesto did an absolutely FANTASTIC job with the repair on my car. His work ethic, and dedication are two of the absolute best that I have witnessed. Should anyone I know be in need of any similar repairs, I will highly recommend Magic Touch Repairs. Again, thank you Jacky, and Ernesto.

Ernesto is a talented man! He did a great job. He was on time. He confirmed my appt. Everything was…read morevery professional and easy. The value was great for the hours of work he put in. I found him on Yelp and he was quick to respond for the service requested. I would definitely use him again.

One of the most positive experiences I've ever had that came out of a terrible situation of getting…read moreinto a car accident. I came in pretty distraught and stressed, but Sarah and Mr. Lee just eased my mind, gave me a lot of advice and made my situation less dire. My car looks brand new! The turnaround was so quick, especially with the amount of damage I had. They went above and beyond. What an amazing team of people. Please go and support this business. I know I will.

Mr.Lee and Sarah were amazing from the start! They helped me understand the process from start to…read morefinish, took their time for real quality work and ensured me they would handle everything on my behalf. Truly a great experience as my first time here and they handed my car with such great care. 10/10 Body shop would come again!

Dropped off my car today for a bumper replacement, dent, and some scratches. Avo was warm and the…read moremost reasonable and transparent repair person I have met in my life! he insisted on not fixing several scratches i can fix myself, and openly talked out my options and things to consider for my other repairs. gave me some great tips on how car shops work and gave me a fair and reasonable estimate. cant wait to get the car back! [update] they finished exactly when they said and the price was exactly what they estimated, even though they did a bit of extra work. can't recommend this place more. best car shop experience in my life!

Found Lucy's on a whim while going through an emergency with my car and I could not be more…read moregrateful for finding this shop!! This shop is woman and family owned/run and truly made the entire mechanic shop process so easy. Avo, the owner, is such a helpful and truly funny guy. And everyone on his team is amazing as well! I've always felt so lost when visiting a mechanic shop and this really was the best experience I could've asked for. Shoutout Avo, Lucy & the whole Lucy's Auto team!!