I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

I needed to replace my front and rear brakes on my 2018 Equinox. I received many different quotes…read morefrom other mechanics, quoting me over $300 for labor only. I reached out to Refined Auto with the same request, and it was a more reasonable price, especially since I had no idea if I needed to do anything to my rotors. My dad was present while Cesar worked on my car, and my dad gave me such a glowing review of how Cesar worked. My dad has not been able to stop talking about how Cesar did an amazing job on my car, how clean he works, how he keeps his tools, and his communication. My dad was so impressed with the quality of work Cesar provided on my car that he decided to get a quote for replacing his rotors. When Ceasr finished on my car, he let me know that my brake fluid was not in good condition. He drained my brake fluid and replaced it with new fluid. He explained to me in detail that brake fluid should not be topped off. I had no idea, and apparently, my dad didn't know either, and we had topped it off because it was low. Now, I know, for future reference, that when it's low, I should replace my brakes. I appreciate the work that Cesar did on my car and his communication. I will absolutely use his service again and recommend him to friends and family.

First time using a mobile mechanic to get out a stuck pcv valve. He got the job done. The reason…read morefor 3 stars is that while doing the job he ended up breaking one of the clips that hold the wires and didn't even tell me that it happened. Nor did he show up to fix it. Update: he did end up fixing it a couple of days later

Arrived at 8 am waited on manager he was on his way told need new tans mission 3-4 weeks yikes…read morebusy shop. Evaluated cost of repair to value of car. Got a new car

Ladies, Honesty Mechanic Here!!!…read more Ladies in Whittier (and surrounding areas), if you're tired of mechanics trying to upsell unnecessary repairs or overcharge because they assume you won't know better--this family-owned spot is a total game-changer! Whittier Auto Garage (13419 Lambert Rd) is owned by Arturo, who runs it with his helpful daughter at the front desk. They're straightforward, hardworking, and genuinely honest--no pressure, no BS. I had my brakes done today, and the service was excellent, prices fair, and everything explained clearly and respectfully. This place gets tons of praise for integrity, fair pricing, and treating customers right (especially women who want to feel safe and not taken advantage of). Quick work, quality repairs, and a welcoming vibe. If you're looking for a trusted, honest auto shop that won't take advantage of you, go see Arturo and his team at Whittier Auto Garage. 10/10--I'll be back!

Ahmad the mechanic did a great job on my car, he did an oil change and changed the engine filters…read more I highly recommend him!!!

This is my place to come for my oil changes and I most recently had the brake rotors and brake pads…read morereplaced on my Kia Telluride and Ahmad and his team did an outstanding job. The price for parts and labor are very affordable compared to many other shops in the area. But most importantly, the honesty and integrity of Ahmad is priceless. I highly recommend this place for any of your mechanical needs.

I took my car in a few weeks ago for an oil change and quote for new brakes, and then took it back…read moretoday to have the brake service performed. on both occasions Zeph helped address my concerns. during the oil change they performed a vehicle inspection and provided a link with images/videos of all the listed concerns triaged by most critical. it provided a lot of context and provided so much transparency on what was worked on or needed work; the link allowed me to share with my boyfriend (car owner) the findings as well. when i came to pickup the first time, Zeph gave me the run down on all the findings but one thing stuck with me: he said my air filter was dirty and could use a replacement, but added that i "have hands and can probably figure it out"; "i don't think i need to charge you to have me do it". and he is correct! that small exchange let me know my vehicle was in good hands. often times, especially as a woman, i have mechanics try to upsell me on small items that i can (and have) replaced on my own, or that weren't truly safety critical items. Zeph didn't try to upsell me on items or make me feel inferior for having any questions - he was honest and professional both times, and i look forward to continuing my business with him. all together the service has been stellar and the price has been a great value for the quality of service you get. the photo inspection report alone help put me at ease because i didn't just have to trust the mechanic's word - he showed me, and documented it all.

I visited several local auto repair shops, including Lexus of Cerritos, to fix the liftgate on my…read more2019 Lexus NX300, which wasn't working. Neither the remote control nor the power button could open it. Other shops suggested the problem might be with the shocks, motors, electrical wiring, or a combination of these. However, Zeph referred me to the relevant pages in the owner's manual that explained how to turn the PBD on if it was off. By following these instructions, I activated the PBD and was able to open the trunk using both the remote and the power button. My experience as a client was excellent--not only due to the technician's expertise, but also because of their customer-focused approach in helping to find solutions. I highly recommend Top Line Automotive.

Was referred here by a family member They were very nice…read moreand professional Worked with me on the price and their work was great I Highly recommend them

I had some issues with the steering wheel in my lifted Jeep and they took care of the alignment. I…read morefound my new shop for all my auto needs. The Jeep rides straight. Ready for the back roads.

I can't say enough good things about VAG Mobile Mechanic. From the very first message, the…read moreexperience was smooth and professional. They were quick to respond, clearly explained the issue with my vehicle, and provided an honest and fair estimate before starting any work. The convenience of having a skilled mechanic come directly to my location was a huge plus. What really stood out was the level of knowledge and attention to detail. They took the time to properly diagnose the problem instead of just guessing or pushing unnecessary repairs. Throughout the process, everything was explained in a way that was easy to understand, which made me feel confident and informed. The work was completed efficiently, and my car has been running perfectly since. It's refreshing to find a mechanic who is reliable, transparent, and genuinely cares about the quality of their work. No pressure, no upselling--just honest, expert service. If you own a VW, Audi, or any TDI vehicle and want dealership-level expertise without the dealership hassle or pricing, VAG Mobile Mechanic is the way to go. Highly recommended, and I'll definitely be using them again for future maintenance and repairs.

Fred is a very methodical mechanic who has integrity in every step of your repair his dedication to…read moredoing things right the first time is second to nobody. I will be sure to use him again as he was also more knowledgeable than my local dealer on my TDI and more cost effective. Thank you!

Thank you so much, Travis, for fixing my hybrid so quickly! I went to two other places before this…read moreand neither of them could solve the problem. You got it done fast and efficiently, and I really appreciate it. Highly recommend this place! Glad I found you guys!

The service from start to finish was amazing. Got a quote to replace both rear struts with OEM…read more Andy, went through alternatives routes to take if I wanted to save on cost, but at the end I went with OEM and came back the next day and to get them replaced. Car ride is feeling better now and like when I first got it. Thanks BB Auto! You'll definitely see me again!

Quick service for a smog certificate. They have around 50% discount promotion for Yelp users right…read morenow, which makes it a great value.

First class auto service! Fast, efficient and friendly service every time I've been here. I highly…read morerecommend this place.

I recently bought a set of run flat tires and needed them installed. Unfortunately, my lug nuts…read morewere extremely stripped, and several other tire shops turned me away because of it. Albert and his team took the time to carefully work through the issue instead of just sending me off. They were patient, professional, and got the job done successfully for a very fair price. I really appreciated their honesty, effort, and willingness to help when nobody else would. Highly recommend this shop if you're looking for great service and people who genuinely care about their customers.

Great service, great prices and they get the job done quick. I would recommend if you need your…read moretires fixed.