1. Quality Mower & Saw - Durham Polaris

    1. Quality Mower & Saw - Durham Polaris

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    Durham, NC

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    Quality Mower & Saw - Durham Polaris

    3.7 (6 reviews)
    Closed 8:00 am - 1:00 pm

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    Durham Polaris

    Durham Polaris

    3.9
    (7 reviews)

    Great staff and very knowledgeable. Highly recommend this shop and they have a great selection of…read moreproducts.

    Last year, my wife and I bought a Limited Edition Polaris 570. The purchase was easy and they were…read morecordial. Today, we brought it in for a recall issue. The repair guy was the ONLY one nice. We made sure we communicated our intent prior to headed to the shop. We let them know and got the "go ahead" prior to loading the 4 wheeler up. We arrived and it was as if we farted in church. Pickup, post repairs, was even worse. Durham traffic caused awful delays. We called ahead to let them know we would be there in 10 minutes and arrived with minutes to spare. Their response, "well...get here or the gates will be locked. Sorry. "Best be here by 5 or no one will be around." We get there at 4:58. Lights off. A guy on a forklift is blocking the back lot entrance to make sure I don't delay him closing the gates. He says nothing and offers me no information. I go in and have to ask multiple times "can I get my key and the Polaris." The nice repair guy gets the key. He tells me it's outside. Where outside? I was just outside. Someone parked it at the other gate around the other gate outside the blocked lot that was already closed up. I begin walking around the shop. Final thoughts: I'll go ANYWHERE else. I guess I'm not a regular, so I won't inconvenience y'all anymore. Forklift dude...I get it. You worked all day. But, come on man. You didn't even leave after getting in your personal truck.

    Combustion Cycles

    Combustion Cycles

    3.7
    (43 reviews)
    $$

    I bought a used Genuine Roughhouse. Brought it to Dave and Combustion Cycles. It wasn't running…read morewell. They assessed the issues, and delivered on the tune up and repairs. The scooter is running great now and is my favorite one I've had. 2 days to assess and 2 days to fix. Unbelievable, 4 business days and I was good to go. They also used to maintain and fix my previous scooter. I really appreciate the 6 year relationship I have built with Combustion Cycles.They keep me maintained, on the road and safe. The highest level of service and repair that I have encountered with any business. I highly recommend their work, professionalism, and care. Thanks guys!

    I don't normally leave reviews like this, but after weeks of dealing with this situation, I feel…read moreother motorcycle owners deserve to know what happened. We took our motorcycle to this shop for diagnosis of a warranty-related concern. We did not take it there and tell them to repair whatever they wanted and send us a bill afterward. At no point were we provided a quote for repairs before the work was completed. At no point were we contacted and asked to approve over $1,000 in repairs. At no point did we authorize the labor or parts that were installed. Instead, we were informed the bike was finished and then provided what was labeled as an "estimate" after the repairs had already been completed. An estimate is supposed to help a customer decide whether they want the work performed. It's hard to make that decision when the work has already been done. What makes this even more concerning is that the owner later admitted he could not produce any signed authorization approving the repairs. No signed repair authorization. No signed estimate approval. No email approval. No text approval. Nothing. The owner also stated in writing that it was his decision that the issue was not a warranty concern. Rather than contacting the warranty company before repairs were performed, he made that determination himself and completed the work first. Think about that for a second. The shop found time to diagnose the bike. The shop found time to perform the repairs. The shop found time to install parts. The shop found time to create an invoice. The shop found time to decide the failure wasn't warranty related. But somehow there was never time to call the customer and obtain approval before moving forward. Throughout this process, getting answers and documentation was a battle. We repeatedly requested paperwork and records. We were given changing explanations, references to documents that could not be produced, and excuses instead of clear proof that the repairs had actually been authorized. As business owners ourselves, we understand mistakes happen. What we don't understand is how a shop can complete repairs, present a four-figure bill, and then be unable to provide documentation showing the customer approved the work. If you choose to do business here, protect yourself. Get copies of everything. Get every estimate in writing. Get every authorization in writing. Do not assume you will be contacted before work is performed. We certainly wish we had. For those asking what the issue was... Went in for not starting until warm, they found some valves had no clearance and fixed them without letting us know until after it was all said and done, stated it was over 8.5 hours of work. On their website which anyone can view, a customer only authorizes 1.5 hours of diagnostic work, to which then the customer is to be contacted if they need to go further to get authorization from the customer. None of that was done.

    Boone Motor

    Boone Motor

    5.0
    (3 reviews)

    I finally made it out to Boone Motor and Beard Supply Company. I mean, where else can a bearded…read morebro go to buy awesome beard care products such as handcrafted oils and balms and then accidentally walk out with a motorcycle? I mean, Boone just makes it way too easy to just casually buy a motorcycle while also taking care of your beard. It's also a cool hangout spot. He has a bike night once a month where you'll find other beard enthusiasts and a few noisy bikers all hanging out, Boone brings these unique and diverse groups of people together. I mean before you know it bikers are going to start growing beards because of this place and a world full of more beards is a better world. I really dig the repurposed motorcycle helmet that has a plant growing out of it. Most people would just trash that helmet but Boone is out here saving the planet by upcycling...I guess he does more than sell cycles. The outdoor area with the fire pit and benches is really nice to chill and have a cigar and share beard care tips with all the bros. I expect sometime this year we will see the first ever Boone MotorCo Beard World Champion via some type of best beard contest. I think contestants must ride in on a motorcycle to enter such a contest to combine both aspects of the business. Distinguished Gentleman's Ride watch out because Boone is coming for your participants!! This venue is worth the stop even if you don't have a beard, in fact, stop by and get what you need to start your own beard and if you're a woman, ain't nuthin wrong with a bearded lady, everyone loved the gal in the Greatest Showman. Ride on and beard on borthers!! Gobbless!!

    Great bunch of good humored gentlemen that deserve your business. Harley Davidson is front and…read morecenter here but they can take care of any service your brand may need. Give them a visit! The labor quote was very good and the work was done as promised.

    Quality Mower & Saw - Durham Polaris - motorcycledealers - Updated July 2026

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