been coming here for about 12 years and I really like the establishment. I don't have that much to recycle since my family is grown and gone, but its still a habit. Wouldn't go elsewhere. They always accommodate me. Friendly staff, too! read more

Now this place is truly as good as it gets! They come out to your car and do 90% of the work because you have trouble matching there pace. its clean and fast, never had to wait in line. small though so parking can be a real pain... But they are so fast with getting you in and out your wait shouldn't be very long. as far as recycling goes this place is the bee's knees! read more

Did they change management or staff here? I am a regular customer and on my last visit all I saw was new faces. Nobody offered to assist me and when I got to the cashier the two men there were not friendly. I asked them to double check my sorting and the one man acted like this was above his job duties. I hope when I go back today I see the friendly, familiar faces I am used to seeing on my monthly visits. read more

Love this place! Excellent service, good prices and great layout. Clean, next to freeway.

I work for a window and door installer. When new windows or patio doors are installed, typically the old aluminum frames are replaced. Over the years my employer has saved nearly a ton of aluminum from the landfill. Today, I was tasked with locating a recycler in Vista to turn in this aluminum. I found two, Quality Recycling, and Lees. Quality was closest so I called them first to discuss the job. I told the guy on the phone we had a full load in a hydraulic dump trailer so we needed a truck scale to get a gross weight and a place to dump the load. He said "no problem, just bring it to the upper gate and the guys on the forklift will help you out". Cool, right? Not so much. When we got into the yard, the owner, Dennis, told us to hand-empty the trailer into one of his bins. I protested, telling him what I was told by his employee. And you know what he told me - to take our aluminum to Lees. Even one of his yard guys said he would empty our trailer for us, but Dennis said for us to get our trailer out of his yard. That's right, you want to talk about RUDE (!!) Dennis' attitude was terrible. But, we did as he suggested, dumped the metal at Lees, no issues. The folks there were very nice and very helpful. We got paid almost the same rate and were in and out in 20 minutes, instead of hours (Quality). NEVER again will I take ANYTHING to QUALITY. And you should consider this little note if you have bulk material to recycle. Thanks for reading my rant. Btw, it's all true, every word of it, and I do not work for Lees. read more

I go here a lot always been friendly and even help you with your recycles the first lot closest to the freeway! Always talk to the older gentleman he's cool. And so are the reps at the first lot. However, today the traffic attendant pointed me to the 2nd lot where there is also a recycling part and a little office! However the white gym rat muscular guy who acts like drill sergeant and is rude I was going to slow for him, he was rude didn't offer to help me was just standing around giving orders!! He also cheated me by $5.00 I had the same amount I did last time with the same items and given less! Your in the business of customer service and clearly you are in the wrong business buddy!! Why don't you go back to the gym and pump some iron so you don't have to talk to anyone! The guy is a first class A**hole!!! Never again will I go on the weekend!! Next time if I can't go to the 1st lot where everyone is friendly . I won't go at all. Watch out for the white guy that looks all buff gym rat with 0 customer service skills and total jerk!! You've been warned!! read more

I would give this place less if I could. Employees are rude and the owner is worst ill go to the recycling center in oceanside. Waste Management 2141 Oceanside Boulevard Oceanside, CA 92054 much better service and bigger payout. read more

The place I take my recycles were closed and their machines were full so I got on my phone and searched for the nearest recycling center. I found this place, I've never heard of it till today. They were pretty busy, but I got service right away. I guy came up to me and started going through my recycles and separating them. It seemed like a pretty simple process because they took care of everything and all I had to do was walk up to the window and get my money. I think the staff could use more customer services lessons. For instance, it would have been nice for the guy to ask me if I had been there before and explained their process, which isn't that difficult. Overall it was an o.k. experience. I might have gotten a little bit more money at my regular place then here though. read more

I actually had a few good experiences. As soon as pulled up a guy came and helped we sort cans ,plastic and glass. Very friendly guys and really appreciated the help. I do wish they payed a bit more but the help was worth it. I hate putting cans one by one at those stupid machines. They even have more parking now and its easy to get in and out of. read more

I love going to Quality for getting rid of my recycling. Its fast, easy, clean and all of the employees are very friendly and helpful. I drive up and they help unload and always with a smile. I have been going there for years and with the new expansion in the lot its even faster. read more

no stars! the owner is a jerk. i brought in 50 lb of cardboard to recycle. the coupon on their web site says 50 lb or more, so i took in. i guess their new policy is 100 lb or more. so a guy said "it has to be 100 lb". so i said "but your coupon says 50 or more". and he said "no." so i told him "then maybe you should update your web site". and he goes "i will take your cardboard if you wanna drop off, but i don't have to buy it from you." in really mean tone of voice. he could have just said "i'm sorry we haven't updated our website. but it is our new policy. so you can come back when you have 100lb." in nice way. then i would have said "ok, i will come back" so i wanted to talk to the manager or owner about this bad experience today on the phone. when i called and started telling the owner about this, he said "i was the one talk to you on Friday. I'm the owner. I told you i will take your cardboard, but won't buy it from you. don't say that i won't take it from you." so I wanted to get my point cross about he could have said nicely. but he cut me off every time i tried to tell him. and he goes "i'm sorry you had bad experience." in NOT sorry way. he just yelled at me that he was sorry for my bad experience. and he said "then what do you want?" so i told him i just wanted to tell manager or owner. He said "I'm the owner and if you wanna report, go ahead and report!" so i said "fine" and hang up. I can't believe this customer service! and i can't believe this guy is the owner! I won't be recycline with them anymore. read more