Got my car inspection done here for the first time and was thoroughly impressed by the friendly environment, the staff and my overall experience. They were courteous, intelligent, honest and a jack of all trades. I've been to many places that after an inspection tell me, "Go fix this and then bring it back." Speaking again of their honesty, they told me I had a tag light out and offered to fix it on the spot. They weren't pushy at all and I knew I had the option of leaving to go and try and fix it myself. Hanging around with the staff as they work was like hanging out with a group of close friends and I would say that they got my car into better shape than it was when I got it from the dealership. I will without a doubt keep coming here when I need any work done and I highly recommend The Lube Center for any of your car needs as well. read more

I called to get a price on an oil change. Mika said she needed to get to a computer. I waited five minutes and nobody picked up. I hung up and called back and constantly got voicemail saying their hours and if I need to get a hold of someone right away to call a manager. So after trying five times to call back, I called the manager's number and it went straight to voicemail which wasn't set up so I couldn't leave a message. All I can say is good luck! read more

I absolutely hate getting my car serviced between the wait times and pricing I just wait until the last minute. I found this place while running errands and looked it up but couldn't find pricing. I called and Logan gave me a quick rundown on pricing and advised there was no current wait time. I was greeted by Ahmad who guided me into the bay, you stay in your car for the duration of the service. Ahmad explained the importance of each of the oil change packages they offer. Matt got me registered while the service was performed. Ahmad offered refreshments just a short while later he came back with recommendations on milestones for my car. Matt gave me a reminder sticker and let me know about there "Top Up Policy" , cashed me out, and gave me a voucher for a free carwash.Im so happy I came to the Lube Center.Thanks Guys! read more

Excellent service and staff!! I've been taking all of my cars here for well over a year now. Just stopped in today. Second time I've had Logan service my vehicle. Extremely friendly and knowledgeable. Was in and out in just about 15 minutes. I highly recommend this shop, especially for the outstanding customer service! read more

Employees were very professional. They offered drinks while we wait in the vehicle. While working on the vehicle, they provided live footage under the vehicle. They even offered to put on wipers i purchased at an auto part business for free. Employee Rob, the technician was excellent at explaining to my daughter everything they did. Type of Vehicle - 2018 Mini Cooper read more

West York Lube Center - Live footage under vehicle. - Oil Change Stations Near Me - York, Pennsylvania

The wait can be pretty long, but I find that it's worth the convenience of not needing an appointment and sitting in your car while the work is being done. The techs are all extremely nice. I go here for my oil changes but also went to get my car inspection done which was a lot quicker and easier than I had expected. read more

These guys are great, come here every time. Got an oil change and was in and out in 20 minutes with kind people and reasonable prices.

I will never go anywhere else, for oil change or inspection!! Fair prices friendly staff and excellent quick wait time. I get it that sometimes you have to wait a little longer if they are busy, but in my opinion for there service that is not a big deal at all. Wish i could give more stars!! Also don't know why it says California as my location York Pa here read more

Service was amazing as always. Been using this location for years now, and everytime I go there, I find them exceeding expectations. Their prices are better than most brand dealers, and they have a camera in the pit that shows you exactly whats going on. I've always been happy with the services they've provided. Can't recommend them enough. read more

I needed an oil change for my over 180,000 mile blue beast. I stopped in and they did a quick oil change and suggested some things like an air filter which I probably could have used, but I utilized the $5 discount coupon and signed up for future discounts. The experience was better than other oil change places I have been to -it was fast, they were courteous and the price was reasonable for the amount of time, service and labor in my opinion. I would probably go back based on this visit. read more

West York Lube Center - outside - Oil Change Stations Near Me - York, Pennsylvania

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The staff are always friendly and professional. Since I get my oil changed there, and I'm rather forgetful with my auto maintenance, it's so convenient to be able to pop in anytime for a free check of fluid levels and tire pressure, a quick check under the hood for a sensor light, or the last-minute oil change that I just realized is due (based on the sticker). They have cameras to show you what's happening underneath, offer beverages, and provide any requested explanation. read more

This is probably one of the better kept secret in York for an oil change. Great group of individuals working there..focused on providing great customer service. I've used them several times already and each time I was very pleased. Would be 5 Star...Needs to give customer better wait time expectation, quoted 5 Min wait turned into 15. Manager is involved takes care of the customer personally. My hats off to Lube! Give them a try, you'll save money and will be taken care of even after the service! Honest, Personable and very reasonable...this is what makes them the best in town! read more

I called at 6:30 tonight to see if they had a long wait for an oil change, that she told me takes 10 minutes yet when I asked if there was a long line she laughed and said "ummm not really". Then when I asked if I was able to be seen tonight she said "well we can't turn you away but we close soon". Horrible attitude and clearly did not want my business. I was 2 minutes from the store when I asked and they had 30 minutes left until they closed. I realize it's Friday and you want to go home, but you can't leave until your closing time and clearly your customer service skills are horrible. I'll take my business elsewhere. read more

Super nice employees! Fast service! They even provided snacks and drinks for my kids while we waited. Reasonable prices. They don't try to sell you everything under the sun. Definitely returning. read more

Now this place rocks. Timely Very very friendly service by highly trained service technicians. I love spending my money in this joint and will highly recommend this place to anyone OVER SHIFFTY LUBE. Those bastards at SHIFFTY LUBE stole my cigars. read more

So this oil change/car maintenance biz is new to the York area so I thought I would give it a spin on my last oil change. They have signs all over the business that say they do the "10 minuet oil change", I guess that was to combat the 15 oil change the Jiffy lube claims they can do. So I do want to say that there staff was extremely friendly and they keep everything transparent as they worked on my truck, so I knew everything going on. So there were two flaws with my oil change experience. Upon showing up I only asked for a oil change and a air filter. So I pulled my truck in and they did there 15 point inspection on my truck (marketing trick) and changed my oil and air filter. The part that I didn't appreciate is that they then came up to me and showed me my 15 point inspection and said that I needed over $600 of fluids and maintenance done to my truck. Holy up-sale batman!!!! I kindly turned down all the improvements they suggested but it seemed a bit steep to charge over $600 on fluids and maintenance items for a vehicle. Second issue is I was there 40 minuets... not 10 like advertised. So as long as you are ok with rejecting the monster up-sale this is a great place to get your oil changed. read more

I came in a few days ago to get my Subaru inspected, here's what happened. Pros: The staff was very friendly and the job was done quickly. My insurance had gotten my VIN on my insurance card wrong and Cory was very patient waiting for them to send a corrected card. Cons: I guess they missed the course on how to spot a sucker and the upsell was horrendous. After the inspection was done I got a call telling me it was done, and then some. First on the list was that I needed a new fuel filter, their reason for this was that it was slightly rusted around the edges (not really a good reason for it to be changed without any other symptoms). Next was that my differential fluid was dark and needed to be changed. BS flag #1, my car is all-wheel-drive, it has two differentials, they didn't specify which one. Secondly, I do all of my own work that doesn't require tire mounting, alignments or inspections; my rear diff fluid was changed less than two years ago (Subaru and most manufacturers recommend replacing the rear diff fluid every 40K miles). Upon sticking my head under the back of the car, the diff inspection plug was never touched and was rusted closed from the lovely PA winters. I checked the fluid anyway and it's about the cleanest 2 year-old fluid I've ever seen. The front diff I checked before I left for the inspection and it was full and perfectly clean. So the diff fluid needing changed was a complete lie. So while they were not checking my diff and pretending they did, they overlooked that my oil needs changed... Lastly, and it's not a big deal for most people but it pissed me off: they filled my washer fluid (which was half filled with Rain-X) with some gross green sh*t. I didn't ask them to do this. A word to The Lube Center: Don't BS somebody who's been working on cars longer than you've been in business and has $5K+ in work done on their seemingly crappy car. read more

If I could give a 2 1/2 star rating I would. I waited in line for over 20 minutes for a "10 minute oil change" before I decided to drive down the street to a competitor. They only had one bay that was moving. I was told when the attendant came to my car the second time (10 minutes after I had already been there) that it would be another 10 minutes. 15 minutes later I decided to cut my losses. read more

West York Lube Center - Oil Change Stations Near Me - York, Pennsylvania

Very friendly staff. A little bit of a wait but that was okay. My dogs got treats too. Very nice company.

The lube center is one of my favorite shops to go to. The staff is very friendly and honest. The best thing is you do not need an appointment. You can wait in the vehicle while they change your oil. Very quick and professional I highly recommend!! read more

The folks here provide good services and are very respectful and friendly. I did a little more than the standard oil change, due to being shown the filthy filters myself (and they were bad). My car got just what it needed- no upsale BS. Good job! read more

The service technicians are always friendly, courteous and above all extremely professional! They have serviced all my vehicles to help keep them safe and in top running condition for a very fair price. Now that I live in New Jersey I still come back to this location because I always know I will be treated RIGHT! I am and will be a long time customer! Give them a try you will not be disappointed! COREY THE SERVICE MANAGER AND HIS TEAM OF BRAD,NATE,SAM,JOEY,ELLIOT,KEN,RILEY and SARAH will give you exceptional service! read more

I was traveling to York for a dog show. My car was overdue for an oil change and much more. I cannot believe how well these guys took care of me. They recommended services that my car did actually need done and let me choose which package with no hard sell. Thank you guys for a job well done and such GREAT customer service. read more

I had a VERY good experience at this location! The crew went over and above in customer service, detail, and in information. They were very personable and knowledgeable. This was my first time here- they are located in York but I live in Harrisburg and I am pretty sure I would travel all the way here to get my oil changed from now on. I give Brad, Allie, and Daniel 5 stars! read more

I needed an oil change quickly. Got it for $40 in less than 20 minutes! Friendly, helpful employees. I never left my car so I know they did what they said too! read more

Phenomenal staff. Always do safety inspections for my parents vehicles here. They will only advise you of what it needs due to the fact they don't do repairs here they have no incentive to upsell unneeded work.. A++++ I assistant manage a dealer based facilty in Pittsburgh their lounge and customer service exceeds my expectations always. read more

This place is great! I got my car inspected in 30 min without an appointment! Where else can you do that? The brakes were close, but the technician said the would pass this year and I would probably have a few months left. I have a feeling if I took it to a different shop, they would have forced me to buy brakes to pass the inspection. The staff were all very professional and courteous. The service was top notch and the building is very clean. Hanging plants in the shop, water fountain in the parking lot, Keurig coffee maker and bottled water. It's not like any garage I ever took my car to before. This place blows jiffy lube out of the water! I would highly recommend to anyone!!! read more

Everytime I come here, they treat me like their first customer. They explain everything concisely and let me know what I can wait on and what should be done asap. Their prices are fair and I always leave with a smile. read more

Better off having the 5 year old kid down the street change your oil. They we unable to check both the Trans fluid and the Air filter because of the inability to find and unclip the cover. Best part is, while sitting in the cat watching this circus, they closed the hood saying they were done... Like I said better off elseware read more

I went in for the 10 min oil change which they were pretty good on the time and friendliness. Now for the negative, I saw the guy trying to check the air cleaner, all he did was undo the latches and pretend to look at the filter. I didn't pay no mind to it since I had replaced the old filter with a new one this morning. As I was leaving, I looked at the receipt and noticed it said "recommend replacing air filter". I question him and he didn't know what to say, just that it was a mistake. Don't get pulled in by their tricks. Get a second opinion whenever possible. read more

This experience happened to me a year and a half ago, but it has stuck with me because it was so terrible. First of all - ladies, beware. I don't consider myself an attractive young woman, but on my last visit I was harassed by the staff at the York-based Lube Center. I'd been to the establishment once or twice before, so it struck me as odd when the technician who was working on my vehicle asked me to step out of the car in the bay area. I complied and was verbally harassed by the Lube Center employees for the remainder of my visit. It's tricky to be in a situation like this because the individuals you want to "tell off" have their hands in your car and could easily cause problems if they wanted to sabotage the engine. I wouldn't have put it past this lot. Anyway, I guess I didn't show enough interest (or any at all) because about ten minutes into my appointment the technician informed me that he had dropped the screws which secure my air filter into the area below, but assured me he would recover and replace them prior to the end of my visit. I eventually paid and got out of there as quickly as possible, already knowing I would never return. About a week later, the "Check Engine" light lit up on my dashboard. I took it to the Nissan dealership for their diagnosis, hoping the issue was still under warranty since the car was less than two years old. Apparently, the problem was that I needed a new air filter. Mine had become too dirty because it hadn't been secured properly due to missing screws. After all was said and done, this was by far the most expensive oil change I've ever had, both for my dignity and my wallet. No pun intended, but STEER CLEAR!! read more

Stopped by after a last minute decision- took us right away - friendly - fast - made sure All the fluids were tipped off - washed windows - didn't try to sell us something we don't need ! complimentary coffee - 10 minutes - done ! Found our new oil change place - very happy read more

I love this team - they are always moving and communicating. Elliot has been there doing a great job every time I go through - and friendly and quick. I often think I'd like to bring a tray of coffee from Starbucks for them, and maybe I will ...doesn't even have to be next time through, it could be any day couldn't it. Great group of people keeping America running. Nice asset to have. read more

I agree with the earlier comments about the up-sale. I decided to have them do the inspection on my vehicle in addition to the oil change. I was amazed at all the issues my one year old car had (or at least all they claimed). I will not go here again for inspections. If you use this business, go for the oil change only, and do not agree to any of their other sales gimmicks. And I was here for considerably longer than 40 minutes read more

So I work way too much and have very little time, 10 minute oil change seemed too good to be true. Being 800 miles over my change mile I decided to give them a try. From the moment I pulled up I was greeted with nothing but outstanding customer service. Corey the manager was on point. I've worked years in this business and it's hard to find a good group of people who all come together like they did to get me in and out in 10 minutes. I was even greeted with coffee and asked how I liked it. Now this did end up costing twice what i usually pay for an oil change, with the same products, but i usually have to wait in a room for an hour while a stranger is in my car. I was given a gentle reminder that I needed a flush, i asked for a price and learned this flush cost less and will take less time here then at other locations I was checking out. I will definitely be back. You guys got me as a customer. Great job! read more

Went there for a quick oil change which was done at a cost of $45.00 which is a little steep. The 15 point check is included but is actually a marketing thing. They found a lot of things wrong with my vehicle like $ 1000.00 dollars worth of uneeded things which they would have been happy to repair. This vehicle runs to Hanover five days a week with no problems at all.... Just want to give everyone a heads up. read more

This place is the worst! The manager, Cory, is completely rude and provides the worst customer service. I went in for a simple oil change that ended up turning into a broken hose. I had just the oil change done despite the pressured upsell, I had to say no at least 3-4 times before I was left alone but I finally left. A day later I noticed a small puddle underneath my car and just assumed it was the air conditioning. Well, the puddle got bigger and bigger so I ended up trying to call the lube center at least 3 times but everytime I got a message saying "your call cannot be completed at this time" so I ended up calling the corporate customer care number. I spoke to someone who said that they would contact the local manager and they would call me. The manager called and requested I come in so he could look at my car. I went in and it was discovered my small upper radiator hose was broken. I refused to let them fix it, not only were they going to charge me $192 but I was pretty sure they had caused the damage in the first place. I ended up taking my car to local certified mechanic who informed me of the following things: the hose was broken. the broken hose was not caused by normal wear and tear. the hose could have been broken during my oil change. the break was clean and smooth. I requested that the mechanic keep the original broken parts. Once I was informed of all of the above, I contacted the corporate office again and left a complaint. I was again told the local manager would contact me and that the corporate office would contact me tomorrow with a decision because they are a "reputable company". Well Cory, the manager, did call me and he was pissed that I had contacted the corporate office again. He continued to harass me and explain that his guys would never let me leave if there was a broken hose and why did it take me so long to notice it. Mind you, I had the oil change done on the 12th, didn't drive my car except to the laundry mat (a mile from my house) until Monday, the 15th. That is when I noticed the puddles were getting bigger but nothing too alarming as again I assumed it was my air conditioning. It wasn't until my "low coolant"light came on that I really noticed it which happened on Friday, June 19th. I then called the corporate office first thing on Monday, June 22nd. I am continuing to fight with them on this issue as I feel I should not be responsible for this repair that was not caused by me directly or indirectly, meaning normal wear and tear. I will see this through and already began filing a complaint with the better business bureau. Please be aware and go somewhere else. I do not want to see anyone else have to go through this. read more