I have had shoes & zippers repaired at Anthony's. Results are always top notch. He goes beyond what…read moreis expected to get things done right. Highly recommended & good prices.

I have a vintage Prada purse that had been damaged by something that had been leaked onto it and…read moredamaged the beautiful leather. He told me the purse damage would not match the rest of purse and asked permission to make the whole purse the same color, and I said yes as this is very old. I was floored when I picked it up. It is beautiful. The only thing he couldn't fix was a small line on the front because it penetrated the beautiful leather.

The tips that were replaced on a pair of boots came off during my 1st wearing. I wore them to…read morechurch of Sunday. By the time I walked from my car to the building both tips were missing!! To make matters worse the owner of this shoe repair shop would not stand behind his work!! I will never use the shoe repair shop again.

Amazing job bringing my 35 year old Coach purse back to life!! It looks as good as new!…read moreI wish I'd taken before and after photos!

Took my Louis Vuitton Luco tote there to get an estimate on replacing the 2 straps, that's it…read more Was quoted a whopping $800 and 6 month turn-around time! Wow! I could have Louis Vuitton do it for less time and money. As it turned out, I went to Naperville Cobbler and got everything done for under a $100 and ready in 1.5 weeks!

The best shoe repair - especially Louboutin maintenance - I've ever encountered. Kind people!read more

Paul's is awesome, since we have been around GlenEllyn (since 1994) these guys are clutch…read moreprofessionals. And have been for ever Doug and Mary & their crew are amazing| whether it's new soles / repair on dress shoes or work boots or any shoe repair go no further than to Paul's Thank you !!!

The "shoe service" is pristine and wonderful. The "customer service" is all over the place here…read more The older gentleman at the counter has to check with his wife for EVERYTHING: even though he'll promise that something will be ready on a Friday and charge me the $6 for a service (that I've already had done here before), SHE will then call back to say it won't be ready at that timeframe, and this is the last time she will accept that price. Several times I've had Paul's shoe service punch a 2 mm hole into the middle of the spine of a leather notebook (see photo). I have at least six of these notebooks that they have punched holes in. On my most recent trip in I was charged the same price I've been charged and promised that my new project (one single notebook witha hole punch in the spine ) would be finished by Friday. Mary called me the following day to explain that they would no longer be able to charge me the six dollars. I love working with small businesses so I asked what the updated price would be. She became very defensive and explained why the price point would be different. "Thank you for the explanation but what would that new price be?" Again even more flustered and defensive. She explained that she didn't even know what the price would be and that normally the price would be between $20 and $30, and that I've been getting "the deal of the century". She also explained that they gave me bulk pricing for my previous notebooks. She then threw that older gentleman under the bus and said "I don't know why he would've told you Friday. We're extremely busy. These won't be done till sometime next week." Overall, I'm turned off by the lack of information the lack of communication between employees and the attitude I was presented with when asking further questions. I'll be taking my business elsewhere going forward. It seems like I was just too small a project for them and they didn't know how to deal with my projects.

Wonderful service!…read more John fixed my shoes so quickly, and with better heels than I originally requested. Thankful for the great and quick work!

John is the best. Fixed the shoulder strap on my purse while I waited AND had my husband belt done…read morenext day. WOW!

Not only did Sunny do a great job but he is such a nice person. I came in and asked for simple…read morepatch on a backback but he suggested a much more labor intensive process for the same price and it looks so much better than what I suggested. Please support sunny for all jobs big and small.

Beautiful craftsmanship at a very reasonable price. Very quick as well bag was ready in a weekread more

I brought a vintage Louis Vuitton tote with dried out and broken straps…read more Naperville cobbler quoted me around $100-125 to replace the Vachetta leather straps. As it turned out, I was able to buy the Vachetta leather straps and they stitched them on. They only charged me $40 which was great! They did a nice job so I'm bringing more vintage Louis Vuitton items for refurbishing. Nice gentleman at the counter and very knowledgeable too! Also, they do not take credit/debit cards. So bring your checkbook or cash when you come to pick up.

Our family has been faithful to this business for many years. The gentleman who owns and runs this…read morebusiness is knowledgeable, kind, and professional. I brought my house shoes to be repaired for a simple fix of gluing the sole to the upper plaid fabric of the shoes. Prior years I've brought my winter boots, my daughter's boots, and various other shoes. Always repaired with excellent skill and solid materials- matching so well the life of the shoes were restored to almost like new condition. Thank you for taking care of our family over the years and for your reasonable and affordable pricing. We'll be happy customers returning for years to come.

On my right shoe needed a one, and 1/2 inch lift. They did a perfect job, I'll return in the…read morefuture. Thanks!

Maybe okay if you like sloppy work, went in to get some shoes re-glued and was told it would take 2…read moreweeks, no problem. I go in after 2 weeks to pickup my shoes and the guy tells me he would need another day, then quickly switched up and said he just needed 2 hours to get my shoes finished up, on top of the past two weeks he had my shoes for. Unsure why he couldn't have been done within the 2 week time frame he gave me but I brushed it off. Needless to say after the 2 hours pass I go to pickup my shoes and I received the sloppiest job known to man. Glue stains all over the uppers and he also repainted the midsole since he got glue marks all over the black(Paint didn't match up to the original paint, he left the black Glossy). If you need some low quality work and customer service, this is the place.