They are in the details, I won't take my designer shoes anywhere else. Here they care about quality…read moreand won't offer a quick fix that won't stand the test of time.

Took my Louis Vuitton Luco tote there to get an estimate on replacing the 2 straps, that's it…read more Was quoted a whopping $800 and 6 month turn-around time! Wow! I could have Louis Vuitton do it for less time and money. As it turned out, I went to Naperville Cobbler and got everything done for under a $100 and ready in 1.5 weeks!

Wonderful service!…read more John fixed my shoes so quickly, and with better heels than I originally requested. Thankful for the great and quick work!

John's is a wonderful asset to our community. My daughter needed a strap shortened on her leather…read morepurse. John fixed it on the spot and for a very reasonable price. Can't recommend highly enough

Great local shop for anyone who actually takes care of their shoes…read more They have very good prices on shoe-care products, and the selection is much better than what you usually find at a department store or general retailer. If you polish and maintain leather dress shoes, sneakers, or boots, they carry quality products from well-known shoe-care brands rather than just the basic stuff. The salesperson was helpful, knowledgeable, and able to explain the different brushes, pastes, waxes, and polishes without trying to oversell anything. I ended up picking up a handful of products for several pairs of shoes as a little project to keep some of my more expensive footwear in good shape and looking as close to new as possible. They also offer shoe repair and other services if you need more than just supplies, which makes this a great one-stop local shop for footwear maintenance. Definitely worth checking out if you care about your shoes and would rather maintain them properly than keep replacing them.

On my right shoe needed a one, and 1/2 inch lift. They did a perfect job, I'll return in the…read morefuture. Thanks!

The "shoe service" is pristine and wonderful. The "customer service" is all over the place here…read more The older gentleman at the counter has to check with his wife for EVERYTHING: even though he'll promise that something will be ready on a Friday and charge me the $6 for a service (that I've already had done here before), SHE will then call back to say it won't be ready at that timeframe, and this is the last time she will accept that price. Several times I've had Paul's shoe service punch a 2 mm hole into the middle of the spine of a leather notebook (see photo). I have at least six of these notebooks that they have punched holes in. On my most recent trip in I was charged the same price I've been charged and promised that my new project (one single notebook witha hole punch in the spine ) would be finished by Friday. Mary called me the following day to explain that they would no longer be able to charge me the six dollars. I love working with small businesses so I asked what the updated price would be. She became very defensive and explained why the price point would be different. "Thank you for the explanation but what would that new price be?" Again even more flustered and defensive. She explained that she didn't even know what the price would be and that normally the price would be between $20 and $30, and that I've been getting "the deal of the century". She also explained that they gave me bulk pricing for my previous notebooks. She then threw that older gentleman under the bus and said "I don't know why he would've told you Friday. We're extremely busy. These won't be done till sometime next week." Overall, I'm turned off by the lack of information the lack of communication between employees and the attitude I was presented with when asking further questions. I'll be taking my business elsewhere going forward. It seems like I was just too small a project for them and they didn't know how to deal with my projects.

Shoe shine is poor. Cannot do a high gloss polish…read more Nice people though. Other services better.

Good service and skilled work. Be cognoscenti of the hours he is open. Reasonable turn around on…read morerepairs.

My husband lost weight and needed more notches in his belt. Hard to find a cobbler these days…read more Found this one on Google. Went in and took 3 belts. Owner did them while we waited. Excellent job and price! I would give him 10 stars. I read the reviews for one star and usually just laugh because some people complain about everything and never pleased. My husband was very happy and the belt notches were perfect. If I have to have anything else done I will definitely go back!

The tips that were replaced on a pair of boots came off during my 1st wearing. I wore them to…read morechurch of Sunday. By the time I walked from my car to the building both tips were missing!! To make matters worse the owner of this shoe repair shop would not stand behind his work!! I will never use the shoe repair shop again.

Amazing job bringing my 35 year old Coach purse back to life!! It looks as good as new!…read moreI wish I'd taken before and after photos!

Not only did Sunny do a great job but he is such a nice person. I came in and asked for simple…read morepatch on a backback but he suggested a much more labor intensive process for the same price and it looks so much better than what I suggested. Please support sunny for all jobs big and small.

This is my second time going to Sunny he brought my ecco shoes back to life Sunny is very detail…read moreoriented went above and beyond expectations polished made it look brand new and replaced the bottom soul stitched the back of the heel from the times I didn't have a shoehorn stitched up leather, its worth repairing the shoe one time for under$100 than having to spend another 400+ on a new one happy to take time to leave a review I walked in with my sandals and took a picture of the shoe

What a hidden gem. My old go-to guy in Naperville sold out to Taco Bell and retired. They're…read moreactually closer to me here. Prompt reasonable friendly service, obviously keeps him busy. I had received an expensive pair of shoes for a gift. I didn't wear them initially and they fell apart once I did. Kuru (brand) wouldn't take them back because it was past their warranty time. Kinda shitty thing to do after buying dozens of them over the years. Fortunately I have a new pair of shoes for just $14. It's a little tricky to find but just look for office/restroom signs near H&M entrance to the mall on 2nd floor, and head down the hallway. They carry all kinds of accessories for your feet/shoe needs.

I was initially referred to Yorktown Shoe Repair Center this past December by the people at Famous…read moreFootwear, also at Yorktown Mall, when I couldn't find the shoelaces that I was looking for at their business. Not only did Jose Verde have suitable shoelaces in stock, but he also did a great job of shining my two pairs of dress shoes in only half an hour and at a great price! Since then, I have been back to Yorktown Shoe Repair twice - once for a further shoe-shining, and once to have one of my pairs of dress shoes repaired and to buy accessories for shoe care. And again, Jose did the necessary work in the agreed-upon time and at an eminently fair and affordable price - and he did a GREAT job, too. He also has a great selection of quality accessories for shoes, including shoe polish, shoe applicators, shoe brushes, shine cloths, anti-slide guards (for shoes with "slippery" soles), shoe horns, and, of course, shoe laces. He and his wife are both very personable and very professional. I do like Tony's Shoe Clinic in Oak Park and Lou's Shoe and Luggage Service in Park Ridge - but, given where I now live and where I now work and where I now go to church (every day of the week) I'm very happy to have this hidden gem of Yorktown Shopping Center right on the way to and fro. STRONGEST POSSIBLE POSITIVE RECOMMENDATION for Yorktown Shoe Repair Center, located on the upper level of the mall, on the west side of the complex (right down the same hall as the mall offices and the upstairs men's and women's restrooms, in fact). And I'm going to continue to go to Yorktown Shoe Repair Center for all of my shoe-repair and shoe-accessory needs!!!!!