Wonderful service!…read more John fixed my shoes so quickly, and with better heels than I originally requested. Thankful for the great and quick work!

John's shoe repair shop was recommended for bag/luggage repairs from the local dry cleaners because…read morethey have a special machine that can round corners, etc. They reviewed my request in person (minor tears at inside pocket and corner exterior seam on a messenger bag) and determined they could mend it. Pricing was reasonable and repair time was less than 48 hours! Thank you will keep in mind for future bag/luggage repairs.

The "shoe service" is pristine and wonderful. The "customer service" is all over the place here…read more The older gentleman at the counter has to check with his wife for EVERYTHING: even though he'll promise that something will be ready on a Friday and charge me the $6 for a service (that I've already had done here before), SHE will then call back to say it won't be ready at that timeframe, and this is the last time she will accept that price. Several times I've had Paul's shoe service punch a 2 mm hole into the middle of the spine of a leather notebook (see photo). I have at least six of these notebooks that they have punched holes in. On my most recent trip in I was charged the same price I've been charged and promised that my new project (one single notebook witha hole punch in the spine ) would be finished by Friday. Mary called me the following day to explain that they would no longer be able to charge me the six dollars. I love working with small businesses so I asked what the updated price would be. She became very defensive and explained why the price point would be different. "Thank you for the explanation but what would that new price be?" Again even more flustered and defensive. She explained that she didn't even know what the price would be and that normally the price would be between $20 and $30, and that I've been getting "the deal of the century". She also explained that they gave me bulk pricing for my previous notebooks. She then threw that older gentleman under the bus and said "I don't know why he would've told you Friday. We're extremely busy. These won't be done till sometime next week." Overall, I'm turned off by the lack of information the lack of communication between employees and the attitude I was presented with when asking further questions. I'll be taking my business elsewhere going forward. It seems like I was just too small a project for them and they didn't know how to deal with my projects.

Shoe shine is poor. Cannot do a high gloss polish…read more Nice people though. Other services better.

Took my Louis Vuitton Luco tote there to get an estimate on replacing the 2 straps, that's it…read more Was quoted a whopping $800 and 6 month turn-around time! Wow! I could have Louis Vuitton do it for less time and money. As it turned out, I went to Naperville Cobbler and got everything done for under a $100 and ready in 1.5 weeks!

The best shoe repair - especially Louboutin maintenance - I've ever encountered. Kind people!read more

Beautiful results on my dress shoes. I had to have them for a trip and he was able to repair them…read morequickly for me. The elastic on the sling-back straps broke. He replaced the elastic and polish toe scuffs. Thank you!!

My husband lost weight and needed more notches in his belt. Hard to find a cobbler these days…read more Found this one on Google. Went in and took 3 belts. Owner did them while we waited. Excellent job and price! I would give him 10 stars. I read the reviews for one star and usually just laugh because some people complain about everything and never pleased. My husband was very happy and the belt notches were perfect. If I have to have anything else done I will definitely go back!

On my right shoe needed a one, and 1/2 inch lift. They did a perfect job, I'll return in the…read morefuture. Thanks!

Maybe okay if you like sloppy work, went in to get some shoes re-glued and was told it would take 2…read moreweeks, no problem. I go in after 2 weeks to pickup my shoes and the guy tells me he would need another day, then quickly switched up and said he just needed 2 hours to get my shoes finished up, on top of the past two weeks he had my shoes for. Unsure why he couldn't have been done within the 2 week time frame he gave me but I brushed it off. Needless to say after the 2 hours pass I go to pickup my shoes and I received the sloppiest job known to man. Glue stains all over the uppers and he also repainted the midsole since he got glue marks all over the black(Paint didn't match up to the original paint, he left the black Glossy). If you need some low quality work and customer service, this is the place.

The tips that were replaced on a pair of boots came off during my 1st wearing. I wore them to…read morechurch of Sunday. By the time I walked from my car to the building both tips were missing!! To make matters worse the owner of this shoe repair shop would not stand behind his work!! I will never use the shoe repair shop again.

Amazing job bringing my 35 year old Coach purse back to life!! It looks as good as new!…read moreI wish I'd taken before and after photos!

He was so kind and fair priced and did great work! He saved me a lot by repairing a pair of shorts…read moreand my suitcase.

So, it used to be called Lyzun's Shoe Repair. It is still the very skilled, adept, and…read moreaccomplished gentleman who repairs whatever issue you might have with your shoes or other leather items. They sell many shoe problem solving shoe items that are on display as soon as you enter. Timely with their repairs. Cash or check only. Best around.

What a hidden gem. My old go-to guy in Naperville sold out to Taco Bell and retired. They're…read moreactually closer to me here. Prompt reasonable friendly service, obviously keeps him busy. I had received an expensive pair of shoes for a gift. I didn't wear them initially and they fell apart once I did. Kuru (brand) wouldn't take them back because it was past their warranty time. Kinda shitty thing to do after buying dozens of them over the years. Fortunately I have a new pair of shoes for just $14. It's a little tricky to find but just look for office/restroom signs near H&M entrance to the mall on 2nd floor, and head down the hallway. They carry all kinds of accessories for your feet/shoe needs.

I was initially referred to Yorktown Shoe Repair Center this past December by the people at Famous…read moreFootwear, also at Yorktown Mall, when I couldn't find the shoelaces that I was looking for at their business. Not only did Jose Verde have suitable shoelaces in stock, but he also did a great job of shining my two pairs of dress shoes in only half an hour and at a great price! Since then, I have been back to Yorktown Shoe Repair twice - once for a further shoe-shining, and once to have one of my pairs of dress shoes repaired and to buy accessories for shoe care. And again, Jose did the necessary work in the agreed-upon time and at an eminently fair and affordable price - and he did a GREAT job, too. He also has a great selection of quality accessories for shoes, including shoe polish, shoe applicators, shoe brushes, shine cloths, anti-slide guards (for shoes with "slippery" soles), shoe horns, and, of course, shoe laces. He and his wife are both very personable and very professional. I do like Tony's Shoe Clinic in Oak Park and Lou's Shoe and Luggage Service in Park Ridge - but, given where I now live and where I now work and where I now go to church (every day of the week) I'm very happy to have this hidden gem of Yorktown Shopping Center right on the way to and fro. STRONGEST POSSIBLE POSITIVE RECOMMENDATION for Yorktown Shoe Repair Center, located on the upper level of the mall, on the west side of the complex (right down the same hall as the mall offices and the upstairs men's and women's restrooms, in fact). And I'm going to continue to go to Yorktown Shoe Repair Center for all of my shoe-repair and shoe-accessory needs!!!!!