No more shoe repair when I called 11/1/24. So I guess it is closed…read more ..................................................

I brought an item in to replace an 8 inch zipper and he told me it would be $95! When I told him it…read morewas more than I could afford, he just turned around and walked away quickly. I then told him that was a very high price and he yelled at me and said "I have to make a living!" I told him I heard he had a good reputation and he yelled something back at me before I walked out the door. I don't care how talented he is in his profession. He is rude and extremely unprofessional! He has no idea how to treat a customer.

Outstanding service. I flew in from Atlanta last night. My heel needed emergency repair this…read moremorning. The owner fixed my Christian Louboutin heel so quickly, I couldn't believe it. He even took the time to explain the craftsmanship. We need him in Atlanta! Kimberly

This is a great cobbler. I was recommended it by my sales associate. The man who owns the shop is…read moreso kind and hard working. He did an amazing job on stretching my shoes. Happy to say this is my new cobbler now.

No fuss-No Muss-True Professionals. Spot ON Yelp recommendation. Fair price for fantastic…read morecraftsmanship. They repaired/replaced a wheel on a favorite carry-on bag and resoled a boot. Workmanship right out of the old world at prices within this world. They speak 'leather' and very little else. Public parking lot behind this Newton corner shop makes it easy to be a regular.

I should have searched here first before I brought in my well loved, beloved, well worn hiking…read moreboots. The heel had started to disintegrate and the sole stitching somewhat broken. An internet search wielded this place as a master boot repairer (NOT!). The boots were womens and what he did was repurpose a man's replacement on to them. Not only are they SO much heavier now (if any of you are hikers you will understand) and the heel is off center and higher to than it was. Admire the crappy workmanship handiwork repair in the pictures. Like others here I went in the following week when he said they would be ready and he had not even started on them. He made me pay upfront and in hindsight I believe he knew that he was not going to repair them accordingly. Loss of time and money and ruined my beloved boots. No stars if I could but needed 1 to post. Don't go here, it's really not worth it. Now I have to find new hiking boots and break them in after spending $70 here for nothing.

I just wasted $171 on this fraudster…read more This "cobbler" is a fraudster. His E-Commerce website advertises they specialize in Ecco, Mephisto and Birkenstock shoe repairs. When I called to dispute the quality of repair, he was very defensive and said "Ecco shoes are very bad shoes". Then why did he have me photograph them and email the pictures to him to decide whether he could effect repair ahead of time? Steer clear of this jokester. He takes no pride in his work!

Gentleman was extremely nice and helpful. Left within 20 minutes with shoe totally repairedread more

My favorite Ugg boots tore along the back, took them to a cobbler in Salem, he used a suede strip…read moreof the same color, which blended in great and looked almost factory perfect. The price was a bit high but it was worth it, the turn around was a bit over a week which I thought was not bad since I won't be wearing them for several more weeks. Plenty of parking. Will be using this Cobbler for a long time to come.

Ron is amazing and can seemingly repair anything! Trust him with all of your footwear and…read moreaccessories (he's even fixes some luggage for me).

This review is based on my drop off experience only. I expect, based on reviews, to get the same…read moreexcellent service after the repair as I did describing what I needed done. I brought in two pairs of booties, one needing a rubber tap placed over the plastic heel that makes a reached when I walk. I asked the cost and was very satisfied (this used to cost $5 in the '80's when there were at least 3 cobblers - that's what we used to call "shoe repair" shops - within 3 blocks of my downtown Boston office. It id more expensive now, but a very fair price all these years later). My second pair was Dr Martens boots that I've worn down enough that they're dangerously slippery. After looking closely, the suggestion was to remove and replace the whole sole. That was expensive, about 1/2 the price of a new pair. So, we kept talking. and Ron suggested filing down the front of the sole slightly to create a bit more traction, and replacing only the back quarter at the heel, since that tread is fully worn away. That should be only about 1/3-1/2 the price - and it's a great compromise! Also, if that doesn't solve the problem we can still replace the rest of the bottom. This was a thoughtful resolution, and genuine customer service: let's address the problem in a cost effective way.

I have been bringing my footwear here for over 30 years. He does an excellent job and makes…read moreeverything look brand new! I would never go anywhere else. I wish I had taken before and after photos of my beat up Frye boots. The soles and heels needed replacing and the toes had holes. Voila! They look brand new.

I've been taking my shoes and bags here for over 30 years. He's wonderful and does amazing work. I…read moremoved away from Wakefield but I still come back to the Town Cobbler.

Expensive. Was quoted more for heel replacement than the shoes were worth. I think reusing and…read morefixing up worn products is worthwhile but only when it makes fiscal sense.

Brought in a pair of hand-made leather boots for new heels. Not a cheap repair but well worth it…read more The shop is a one-man show, and the contents and 'organization' of the interior are as eccentric as he is! Piles of luggage, shoes, vintage leather jackets, even musical instruments spill out over the shelves and bins, with better merchandise squirreled away in a side room that only the owner can access. I almost bought a used clarinet with many extras and a beautiful case for $30. You'll be hard-pressed to leave with just your perfectly-repaired shoes.