There is always a warm welcome and a caring attitude. These folks love dogs and it is apparent by…read morethe way that they remember their names. As a human I love this place but what matters more is what my dog thinks. My puppy gets so excited when she is dropped off and she runs to the staff with a wagging tale. This says it all as far as this human is concerned!

I rarely bother leaving reviews but I had to for this. Please read this and avoid this place. The…read morepositive reviews must be old My dog is clearly traumatized from being here... whether or not it was the staff or other dogs is uncertain. But she came back limping and whimpering. In the video footage we could see dogs mounting and fighting each other with absolutely no effort from the staff to break it up. My sister also left her dog here during this time and had the same experience. Our normally outgoing dogs are currently whimpering and cowering in the corner reeking of urine. They've never been like this before and I am absolutely disgusted. They've never been like this coming back from any other facility either. Something's going on with this place.. and I sincerely hope people read this and avoid this place at all costs.

I first used One Lucky Pup when I went to Spain. The care and attention that my dog received…read more outstanding. He is happy and the staff adhered to the instructions that I left. I was confident and have been since! They are the best!

Big thanks to Allyson & the team for their wonderful job grooming our pug, Duncan! He got the spa…read morebath with a teeth cleaning, leaving him fluffy & smelling great. We'll be back!

My dog Dawn loves the Barker Lounge on Montford. They are reasonably priced with packages and I…read moreappreciated that the first test-out day was free. Staff are also very nice in responding to texts checking in on her. She always comes home tired and gets great socialization there. I think they've even helped with some of her not great habits with tagging onto two dogs playing.

Our dog Oakley always loves boarding at the barker lounge. I 1000% trust them with taking care of…read morehim while we are away. I love getting to see the photos of the dogs on instagram! The grooming is also the best in Charlotte! 12/10 recommend for all your boarding/grooming needs!

As a first-time pet owner I was a little nervous but the staff immediately made me feel at ease…read more They were so caring, thorough, and professional. Took great care of my dog and explained everything clearly. The Dr was amazing and you can tell the whole team genuinely loves animals. Clean, welcoming space and I'll definitely be back!

I Recently moved to Charlotte from Orlando and had to find a Vet for my Labrador . She was…read morelimping on her right hind leg.... Dr. Stanley was truly amazing, by far the best Vet I have ever had. The whole staff was truly amazing. they figured out was wrong with my pet and prescribed treatment. If you need a Vet in Charlotte.... You will be very happy with Goodvets Montford......

We went in for a trial visit. The overwhelming horrid smell of dog urine penetrated the entire…read morelobby area and more than likely the entire building. The man at the desk was less than positive but the gals that actually took our dog to the trial in the back were very sweet. We will not be going there as we are very concerned with the cleanliness of the area where the dogs are just based on the terrible urine odor.

Signed up my dog for the group classes which came with 6 classes with each being 1hr long. First…read moreoff, the classes were always 45 mins or less and never the full hour. The trainer had to cancel one class due to illness but never indicated the class itself would be rescheduled. At the start of what would have been the 4th class, we were told by those at the front desk that the trainer had quit and there would be no more classes/they didn't know if we would get refunded or ever get these classes rescheduled. It has been over a month and I have not received any communication from the management acknowledging the situation. I paid the full price for these classes and have not received any refund. Seems like the new management that took over does not know how to do business correctly and would not recommend this business at all.

Have been a client for nearly 5 years and until recently have always had a 5 star+ experience. The…read moreowners who started this business were fantastic, friendly, client and pet focused. Last year they sold the business to the current owner who has run things down hill. She is a curt and abrasive communicator. It is clear she feels she has plenty of clients and doesn't need you or your pet. The final straw for us was her cancelling a reservation for Memorial Day one week out, a reservation made almost 2 months in advance, leaving us to scramble to find new care. Not reliable and not professional so I highly recommend that you spend your money elsewhere for better care. Honestly I really am very sad to see what has happened to the good name the original owners created and even more disappointed to have to write this review but do feel that others need to know. Updating because the response is sadly a blatant lie as the last text message string received from the owner said "If something comes up we will have to go ahead with visits without meeting the pups," so there was no warning that rescheduling a visit days in advance is a "cancellation" nor a phone call or text message before sending a very confusing system generated cancellation of our visits one week out from the busy holiday weekend. Yet another reason to stay away. If you can't be honest or even pick up the phone to tell a client you are canceling on them and why, your service is severely lacking.

Holy pupperoni I can't believe Charlotte Pups isn't already on yelp, what a huge disservice to all…read moreof us animal owners in Charlotte! I was lucky enough to find Charlotte Pups because my neighbor uses them. We recently adopted our dog and have a great schedule worked out, but my fiance had to travel out of town for a week and he is usually the lunch walker. I called Stephanie at Charlotte pups and IMMEDIATELY knew that this was the right team to have on my dogs side. She refers to your animal as a baby and when I called she apologized for being flustered but when she was walking a client's dog she noticed that the dog had bloody diarrhea. She immediately called the owner and when the owner was not able to leave work immediately they volunteered to take the dog to the vet. Both Stephanie and Leah were there just to make sure the little pup was alright. Talk about service, my gosh. An added bonus is that their website is super easy to use and schedule on. You can pick how long you want them to visit for, if you want them to walk/feed/play, what hours to visit, etc. They also do overnight stays and offer to water plants, raise blinds, turn on alarms, rotate the lights, etc. But the best part is they check in with you after every visit. You get a little text letting you know how it went, if your animal used the bathroom, and sometimes even a picture! I wish my fiance provided that quality of service, haha! Overall I am so glad to have found the Charlotte Pups team. They are a true pleasure to work with and love animals - what more could you ask for?