1. Queens Luxury Cars

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Queens, NY

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Queens Luxury Cars

5.0 (1 review)
Closed • 9:00 am - 8:00 pm

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Queens Auto Mall

Queens Auto Mall

1.3
(204 reviews)

Family owned business. It would have been a 5, but I gave it a 4 because of the price. I can…read moreconfirm what most people say: they will add these charges that didn't make sense. I negotiated to the best of my ability because I was very specific with the car I was looking for. At the end, I was pleased with the experience. Pro: - No hassle - went above and beyond. - Amir made sure I ordered the missing part he promised even after the sale. - Travis made sure I got all the paperwork I needed to do registration outside of NY. I was in and out of NJ DMV in less than 30 min because I had all the paperwork and they even coached me on what to do. - car was in good mechanical condition. Con: - price negotiations. Even after agreeing with the price, they kept tacking on small price increases. You need to know this before walking in and making a deal so can make sure they don't do it. - they need to hire a better detailer. They honestly suck. I would have done a better job. Also, this is a used car dealer. You need to know what you're buying and set reasonable expectations. If it doesn't meet your needs, just walk away.

My experience was awful. My appointment was for 7:pm. I traveled 3 hours from upstate and arrived…read moreon time only to be told that I could not test drive the car. I was told that they never do test drives that late. I was also told that the people answering the calls and arranging the appointments are not directly affiliated with the company and don't know what they're talking about. There was also a $6K increase between what was advertised on CARFAX and the actual price. Someone over the phone also tried to pressure me to begin the finance process before I even saw the car. I called the next day to file a complaint, but I'm sure if the person I spoke with was actually a manager based on what I was told about who is answering the phone.

Queens Luxury Cars - usedcardealers - Updated July 2026

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