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    Queensboro Toyota

    2.1 (228 reviews)
    Open 7:30 am - 7:00 pm

    Services - Queensboro Toyota

    Service stations

    Auto battery and fluid recycling

    Queensboro Toyota Photos

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    Win S.

    Terrible front desk service. They called me to confirm the appointment then when I arrived they said there is no appointment in their system and have to leave the car and pick up at the end the day.

    Contract that they never fulfilled.  Dishonest!!! Greedy!!!!  Not to be trusted Dealership!!
    Kwok T.

    This has got to be the most greedy and dishonest dealership around. We ordered a brand new Sienna in April 2021 and we put down a deposit. It's now the end of December 2022 and still no car. The sales manager only called back to offer a totally different model but we must pay an $8000 mark up. Back in April 2021, dealers did no do mark ups. I'm sure they sold many Siennas in one year and 8 months later to other buyers with a huge mark up. They refuse to give us one because our contract didn't have one. They are crooks and not to be trusted. Do yourself a favor and go to another Toyota dealership.

    One tire 740 dollars!! And this is a new car
    Raymond W.

    I recently purchased a car on April 1st and on May 7th, while driving on the highway, one of the tires on my car burst. As a result, I had to come back to the place where I bought the car on May 8th to get the tire changed. However, I were charged an unexpectedly high price of $740 for just one tire, As we know my car pretty new! Never come to this Queensboro Toyota again !

    Used Toyota Highlander 10K
    Marcus S.

    I walked into the dealership with no hopes of buying a vehicle. However, sales representative Chris (CJ) and finance consultant Jeffrey made it easy to buy from Queensboro. I did consider buying a new Toyota Highlander but I liked the 2018/19 model ride. I was very clear from the beginning to CJ my expectations and felt that he was very respectful of my time. In no time I drove tested the vehicle, which drove well. CJ was professional and honest, something very difficult to find. When I met with Jeffrey (finance rep) i told him very clearly what I would be comfortable with and he was able to work a good deal for me. Jeffrey was clear and answered all my questions which I had plenty. Good to know that there are individuals who are reasonable and will work with you regardless of low inventory and high demands. I will definitely go back to Queensboro. Thank you guys!

    I will add pictures of how I picked up my car after 4 weeks of service and a $5,000 bill. The case is now in the hands of the attorney General and i will be discussing with the district attorney for fraud charges and my lawyer. The car is at Manhattan Toyota for further service. Avoid this place at all cost. These people had the audacity to bill for a license plate bracket and the car still has the original license bracket from Hillside Toyota. The attorney General has enough for fraud. I will keep posting the outcome of this case. I will not let it go until Justice is served. You cannot keep screwing customers with no accountability.

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    3 years ago

    Respect ... 5 stars .. they care about people if they can get it Done they will do it the right way .... .. self undercover.. shopper..

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    Review Highlights - Queensboro Toyota

    I want to thanks the sales person that helped me every step of the way, Michael Van Jones and the rest of his team.

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    Advance Auto Parts

    Advance Auto Parts

    (13 reviews)

    Jackson Heights

    I need to write this review because I also remember when that place was a horror show. Waiting…read moreforever to check out, drag ass help, online products not available at the store etc. BUT I had a remarkable experience there last week. My car wouldn't start in front of my house even though the radio and headlights would come on. AAA gave me a jump and while I let it run for a half hour I looked online for a new Diehard battery. I'd had this one for years and it was dying hard. No more Sears Auto, Advance Auto has Diehard batteries now so I called the Northern Blvd store at 78th st and spoke with the guy. He said he had my battery. When I came to get it I shut my engine off in the parking lot, tried to restart it just in case, and of course it would not restart. So I was in the right place. I went in and met the guy I spoke with at the counter. Dude was pleasant and had me measure my battery with a tape measure so I got the right one. I installed it in the parking lot and... still won't start. I go back in and ask for a voltmeter to make sure it's charged. He was working with another customer and told me he'd come out as soon as he was done. At the same time one of his regular customers, a guy named John in blue work coveralls, came in and was talking to him about how he almost got screwed at Home Depot on a battery powered multi function drill. As he's listening to me tell the counter guy how I just reinstalled a new battery and the engine won't turn over he goes "It might be the starter". Yeah might be. Could be the alternator too. Now I'm seeing more bucks flying out my pocket. Then he goes "Let me come out and take a look". ?? wow. He comes out and we're looking for where the starter is. Of course it's somewhere under the engine that you can't see from up top. Then the counter guy comes out with the volt meter, checks the battery and it's fully charged. He goes "Let me see if one of these shade tree mechanic guys in the lot has a jack". He comes back with one, we lift the car up and put a brace underneath just in case. John crawls underneath and tells me to crank it while he's banging on the starter. No dice. He goes "Disconnect the battery and look for corrosion on the connectors". Well, the lights come on and I looked when I installed it, but ok why not. They go back into the store to do whatever their business was and I look again. Around the negative battery cable connector I see some flat shiny white stuff. I thought it was an insulation ring and the bolt that goes through the cable into the battery was the conductor. I get out my flathead screwdriver and start scraping at it and sure as s *** it starts cracking off! Damn. Then they both come back out. John takes a look and he goes "See, I told you!". Counter guy goes "Let me get some spray that'll dissolve that for you". John goes to his truck in the lot and gets some contact cleaner while we're waiting, sprays the connectors, tells me to wait five minutes clean it off and reconnect it. He goes back inside. By that time they come back out with the cleaner, now not needed, but the counter guy tells me he also checked my old battery and it was definitely due to be replaced. I know, it was at least 10 years old. So I reconnect the battery, turn the ignition and the s*** starts right up, Strong! As I'm thanking them I ask John if he has a shop somewhere nearby. It's always nice to know a good honest mechanic. Then he tells me he isn't an auto mechanic! Turns out he works on forklifts!!, but says "Engines all work the same way" and "You don't know how many times I go all the way out to the middle of the Island and all it is is corrosion on the connectors.." Holy crap. And "You know if you'dve got towed to a mechanic they'dve ripped you for a new starter and something else because that's what they do". You got that right! I toss them a few bucks and I go happily on my way. Amazing experience. Much respect. Thanks guys..

    Did an online order the day before in the evening and went in the next day to pick up my item since…read moreI got the email at like 7:30am saying my order was ready. So I got there little past noon and stood at the clearly marked ONLINE ORDER PICKUP register which is to the side. The female cashier who was helping other people did notice me but didn't bother asking if I needed anything. Also there were 2 other employees just walking around while I stood there. I finally asked the cashier since I have an online order pick up is anyone going to help me or am I in the right line. She just replied one line for everything. Ok whatever no point of having a ONLINE ORDER PIKCUP location if you don't plan on using it. Once I got to the register I gave her my name and she asked me what I ordered. After I told her what I ordered she just walked over to the shelf took the item and there you go. I'm definitely not coming back here unless I have no other choice. Based on other reviews poor customer service is a common practice here.

    NAPA Auto Parts

    NAPA Auto Parts

    (4 reviews)

    Steinway

    The employees called me ugly and a b*tch and insulted literally every elderly person in the…read moreneighborhood for not staying up with the times... but let me start from the beginning. I was sold the wrong car battery. That was discovered at the mechanics with the old battery already removed, they asked me to carry the heavy battery back to the store though they eventually relented in picking it up but I still had to walk back to buy the CORRECT battery, which was $100 more expensive and a different price than they had quoted me on another day. What should have been a speedy transaction caused me to miss my appointment. I became upset with them. This was partially fueled by my having heard from multiple parties that they were unscrupulous and uncouth. Still, I like to see the truth for myself. When I went back to get a refund, they returned less than the amount of the purchase (discovered later) because the worst of them, a surly, unkempt vagabond-looking sort, and ironically, the one who called me ugly, threw the receipt at me. Of course, it didn't reach me; it was a piece of paper. In my many years of purchasing products at stores, I've never encountered a more unprofessional set of employees. I believe it's a franchise, and I guess they feel entitled to treat me, anyone and everyone that contradicts them, like the sc*m that they are. They bullied the elderly lady in the house next door, a woman who lived in that house for her entire 80 years; they may have antagonized her to her death. They would not stop parking in her driveway. When she passed away and the house was sold, they continued the same savage behavior with the new owners. When calling corporate, we first called other Napa's... one Napa employee referred to them as NASTY. A former employee recommended against buying from them. Long Island City mechanics do not shop at their store. Their store is dark and dirty. They took forever processing the incorrect return, and they insisted on verbally abusing me the entire time - in a personal and debased way. It was so over the top, I stopped being mad myself just to observe with amazement several grown men verbally abusing me for a solid five minutes, with such low intelligence, such lack of self-control, such lack of neural development that it was indeed a scientific curiosity. Needless to say, I do not recommend shopping there.

    a very good auto parts store in steinway that always has parts and whatnot for my 2020 honda accord…read morein stock at a fair price compared to the dealer cost. i notice that when i went to pick up front and rear brakes pads , tune up parts and a few things , the gal behind the counter showed me the different part options and prices and no pressure from her to get the more expensive parts but i did any way in the end . over a good chain auto part store for domestic and international car parts and accessories including those strong smelling air freshners and ugly looking car mats. 4.stars on my yelp meter.

    Queensboro Toyota - car_dealers - Updated June 2026

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