This was my 2nd visit to this urgent care clinic. The first time was good. This time - not so much…read more Long story short, I ended up testing positive for Covid. The doctor or nurse practitioner - whatever she is - last name Weaver - came into the room and after I said hello she responded with "you have Covid" in a monotone voice. No warmth, compassion or kindness. She told me she was sending 2 prescriptions to my pharmacy. Didn't tell me what they were or how to use them. Then she told me she would be sending me an email of something - I couldn't understand her mumbling under the mask, but I never received it. Didn't offer remedies to help me feel better. No discharge instructions. Nothing. As if I didn't feel bad enough - physically and emotionally about having Covid, this woman made me feel pretty shitty. I can't recommend this place anymore. I certainly won't be returning. I'm giving them 1 star because the front desk people and the tech that took my vitals and administered my tests were all friendly.

This is a really good urgent care so I wanted to share for those with little ones or for yourself…read more On every occasion that I have been to this location the staff is always friendly and they really try to get you in and out while diagnosing you quickly. They make you feel welcome which I think is nice as usually urgent care centers may come across a bit rude. I have also been able to put my PCP information and they are able to view what occurred on any visit outside of their care, and I really enjoy that because I may not firsthand know what the exact prescription, if provided one.

This walk in facility is in a small Towne Lake shopping center with ample parking spaces, safe…read moresurroundings, clean interior, ripped exam room chair 2/5 and friendly staff. 5/5 I was only patient in waiting room as I filled out forms. 5/5 P.A. Listened to my breathing 5/5 , asked what I've been prescribed before, wrote Rx, and I left. She kept saying pearl with an accent. 2/5. P.A. visited lasted 3 minutes. If I hadn't asked her to repeat herself, then I'd been gone sooner.

Great experience. Cherre brougnt out a wheel chair because my knee was hurting. She did e-rays…read moreand was able to get good pictures. She was very patient with me as I was in pain standing on my leg. The doctor updated me and called in a prescription for me to ease the pain. Totally worth it to ease my mind.

There was literally not one person in the waiting room and we sat in the 80 degree waiting room for…read more30 minutes! There were NO patients and we sat there waiting and sweating!

We enjoyed the experience at Next Level the Drs seem knowledgeable and you're in and out quickly.read more

The GOOD, they take your money & the Insrance…read more I called to follow up today at Next Level Copperfield for treatment that I received. My question to them was if my sample was sent to Outsource to make sure that it matches the treatment for me and the medication that I was prescribed. Being three days was still controling a fever and not felling any better. To come find out they did not or plan to.That just tells me,that they are very confident in their treatment of practicing medicine.This was waste of my money, time and the Clinic. Now,I still to go to my primary specialist. This is to help you make an informed decision whether you want to use this clinic or not."WHAT ELSE DO YOU THINK IS GOING ON" Good Luck

Tried calling management and they give me the run around. This place is somewhere to AVOID!read more

I had an appointment at the medical building 2. Parking was easy, plenty of spots. The hospital…read moreand medical centers sit exactly where I worked for Sysco. So nostalgic from 7 years ago. They tore down the old building and raised the lot due to floods but the original parking lots remain. Anyway, the building inside is beautiful, clean and very high tech. Check in was easy at the kiosk. They have plenty of seating on the 5th floor and even a coffee bar. They send you a text to meet your medical assistant at the door. They still come out and call your name. The rooms were nice and fancy with computerized signs outside the door. Very nice complex.

2.5.25 Looking forward to having Houston Methodist Hospital…read morein the Cypress area. It will add tons of new jobs to the area and add great health care as well.

The staff here are wonderful. It's challenging having to take a family member to urgent care, but…read morethey are great at calming everyone down, whether patient or family member. I really like the people and the facility itself. It's incredibly helpful to all of us to know that you can get ER or Urgent Care assistance in the same place, depending upon the problem being treated and its severity. How wonderful is it to have a Doctor on hand. The service is very quick. They gather all the data and quickly get you settled in a very cute treatment t room. Look at those pictures. The greeting at the front desk upon arrival is friendly and helpful. I really like this place. I'd rather I didn't need to go, but it's great knowing that there is a doctor and competent staff to see to your care.

Today we walked in to the urgent care with a broken ankle. My wife was is visible urgent pain and…read moreit's been over 1 hour and they have not tended to her. Decided to go to another facility so that she can be taken care of. Very disappointed in their service