Cancel

    Open app

    Search

    Quest Diagnostics

    2.8 (36 reviews)
    Closed Closed

    Quest Diagnostics Photos

    You might also consider

    Recommended Reviews - Quest Diagnostics

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Trudy L.

    Is a faucet in women's rest room a million dollars? Why a facility providing medical service and do blood work giving patients this kind of image? The wait area was huge but spider webs at two different corners? Any one cleaning this building would have no problem seeing these spots to clean, guess they chose not to clean and the management overlooked for months. If the plants in offices of your doctors, do you think your doctors will provide good service to you?

    See all

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tommy Y.
    120
    11
    96

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Trudy L.
    11
    529
    522

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Eunice K.
    258
    14
    6

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Liz N.
    6
    70
    14

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jose C.
    11
    36
    24

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Hi Cristy- thank you for sharing this feedback!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of John K.
    130
    34
    4

    5 years ago

    Yesenia really helped me out with my complicated lab order!!!! She's a superstar!!!!!!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tona H.
    54
    54
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tj V.
    53
    14
    1

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A S.
    6
    32
    7

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Flip C.
    0
    28
    54

    11 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Quest Diagnostics

    What's their direct number? Can't even get through to talk to a real person!!

    Quest doesn't give it out to the public! Employees access only!

    Don’t See Your Question? Ask Away!

    Review Highlights - Quest Diagnostics

    I didn't have to wait long and the best part was that she got my vein in the first try and filled all the vials I needed.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Quest Diagnostics - Outside

    Quest Diagnostics

    3.0(89 reviews)
    0.2 mi

    They are quick to take care of patients needs and with an appointment are definitely on time! A…read morelot of other quests I go to do not respect your time (even with more nurses than they have here) and are usually very rude. Not this location! They have an awesome staff team here. I am terrified going in for so many blood work and voiced my concerns, it was painless and so quick! Thank you Valeria for taking care of my needs and being so gentle and patient with me. She's so sweet! Even talked to me to distract me from the needle. Will come back here for blood work the next time I need one and hopefully will have valeria do it for me.

    Come here all the time because it's closest to my home. Sometimes with appointment sometimes with…read morewalk in. The team here is always great, supportive and very helpful. I have never had a bad experience at Quest till this morning. This time I came in, I met a young looking Asian staff. The first thing she told me was to stand outside the door and let everyone who was 7:40 appointment come in first..., it. Would've been fine except I'm the only person standing at the front door at 7:30am when they open!!! Unbelievable!!! Then she proceeds to wait for people in the parking lot to come and ask them if they had an appointment, ofcourse the others are walk in like me, so then she yells out "is anyone here with an appointment!??" And one lady gets out of her car and is now running across the lot. And in my mind, I've concluded that she barred me from entrance, wasted 6 minutes, just to get someone who's having an appointment 10 minutes later to "check-in" when they already have an appointment to begin with!!! Unbelievable! I didn't know Quest now has door guard barring people who want to come check in at their electronic kiosk just so they can have their appointment customers check in at the kiosk first. Completely over ruling the first come first to check in common sense. We already know appointments will be served first, not a big deal but why was I held back from entering the building when they opened? I felt like she discriminated against Asians, against mothers who had children, and against those who may have challenges with electronic applications!!! when I was finally allowed in, she continued with telling me that walk ins don't really get seen anytime soon. Later I confirmed it's because a walk in will only be seen if there's no appointment for 10 minutes.... well, if I was allowed to sign in at 7:30am before the first appointment at 7:40 or maybe 7:50, maybe I would've had a chance to be seen right?!?! That's a new policy I didn't know about but I'm certain she made it up. I thought as long as the appointment hadn't arrived we could be seen. Well, now I know. New angry miserable Asian staff door greeter ruined my day. I normally don't care about these things but the way she seemed annoyed with me first thing in the morning and proceeded to treat other customers worst, such as other elderly patients asking for help really makes me want to post this. I watched her tell an elderly person "why are you asking me about your secondary insurance? Read the screen and check it yourself if you have a secondary insurance" and another elderly asked her for help with check in and she said "go there and enter it yourself"... and the poor lady standing by there with her paper referral wasn't sure if she needed the paper or not for check in. Seriously, what kind of self involved millennial did quest let out of their lab here? AI would've been friendlier than this girl. She should be the last person to be assisting a place that has a lot of elderly who need support to maneuver through technology especially with declining eye sight and cognitive abilities. She was simply rude, condescending, and an embarrassment to anyone in the medical field. It's such a compassionate job, and she treats people like morning garbage that didn't get thrown out. I'm ashamed to have such an experience but I even feel worst for the 9 elders I watched check in this morning. It was a disgusting struggle to resist coming over and reading the screen for them. A real shame. I wish I didn't witness this elderly abuse here. I will be making a report and next time taking a picture and video. Every single kiosk check in elderly customer received a snide remark from this youthful looking Asian phlebotomist/nurse/pink scrub individual. I really thought she was just targeting me because I was the unlucky first person. We're all entitled to bad days, or outbursts, but after a while I had to leave cause she made me sick to watch. Her rudeness continued on. Made me realize she's not going to be nice to anyone who shows up here. Some people just want to go and get their labs done, we don't need any greeters, we don't even need a smile, but by no means do we need someone who actively pursues rudeness and throws shade at innocent customers. It was "do it yourself" "why would you ask me about your insurance" "go to the kiosk and look at it" "look on the board and find yourself!" "All of you people need to check the screen for your own name" "don't see it? Didn't see it? Well you know you're not checked in (not my problem anymore angry face with folded arms and eyes rolling)"

    Photos
    Quest Diagnostics - Sign on the front door... we welcome walk ins (not correct)

    Sign on the front door... we welcome walk ins (not correct)

    Quest Diagnostics
    Quest Diagnostics

    See all

    Labcorp - This is a great waiting area, fresh air, not packed like a can of sardines.

    Labcorp

    2.9(84 reviews)
    6.8 mi

    I scheduled a routine lab appointment at LabCorp, 1950 Sunnycrest Drive, and unfortunately had a…read morevery concerning experience. The front desk staff were unprofessional and unhelpful, and my attempts to seek clarification or assistance were not addressed. One receptionist, in particular, spoke to patients in a disrespectful manner. In addition, there appeared to be frequent gossiping between reception staff and a phlebotomist, which contributed to an unprofessional environment. The waiting room was overcrowded, and there did not appear to be an appropriate sense of urgency in assisting patients. The overall atmosphere created unnecessary stress and made the environment feel disorganized and unsafe. Experiences like this can discourage patients from seeking care and undermine confidence in the quality of service. I hope this feedback is taken seriously and used to improve patient care and professionalism at this location.

    1045 am, October 02,2025…read more I pulled in the medical plaza thinking I was barely making my appointment and looking for a parking spot! I found a couple but it was for the building next door. I proceeded to park in the spot thinking I was going to be in and out of here! Oh no, was I wrong. The LabCorp was packed! And then I checked my appointment time... Holy cow! I'm an hour early. Phew... I rush back out and decided to move my car. I did not want to be towed. So, your options for parking are 1) Parking structure, 1st 30 minutes free, beyond is $1.5/30 minutes. 2) There's street parking available on Valencia Mesa. Short walk to the building. I do the express check-in via the mobile text received but also at their kiosk as I wasn't sure the phone method worked. At the kiosk, you'll need to scan your DL. All checked in, it said that I can go wait elsewhere that I'm comfortable. Heck yes, get me out of that cramped waiting area. Ridiculous... I'm sitting on the bench just outside of the building entrance doors writing this review. It's much nicer out here with fresh air. Getting nervous, ten minutes past the appointment time... Ooh, the text messaging worked but back to the receptionist to confirm information and lab orders. Back to waiting again for next available phlebotomist. This waiting room is way too small, way too many people. Finally, I get called, 30 minutes past the appointment time! I'm not surprised. SMH. The phlebotomist is nice, however, I judge them on their skills for drawing blood. I will let this experience slide... WTF are you going to do? She couldn't find a vein, I guess I need to chop off the defective left arm! Haha! She asked to use the other arm, how kind that she asked. As I said, what are you going to do? Reschedule? Hell no! My time is valuable, #JUSTDOIT. She was able to get the vials done. Her wrap on the left arm comes undone and unravels. C'mon now. Greenhorn, a little inexperienced, or just cheap not using enough stretch bandage?? All done except she presents me the little cup for the sample! Haha, fine, this one is no problem! If you are unfamiliar with location, I highly recommend you go to a larger location or at least call to talk to one of the staffers to ask about their slow and busy times. I know this area so parking on the street isn't an issue. I've never experienced such a busy and tiny LabCorp location. Even the phlebotomist said it's their smallest location in the area. Oy vey... My phlebotomist did her best to care for me, she was gentle, but strike one was the big miss. Strike two was not bandaging properly. These are on her. The facility is too small for my liking. I'd choose another location and will only return if I had no other options.

    Photos
    Labcorp - Don't go inside, it's packed! Haha.

    Don't go inside, it's packed! Haha.

    Labcorp - Look for this sign!

    Look for this sign!

    Labcorp

    See all

    Labcorp - TV across the seats in the waiting area.

    Labcorp

    2.8(19 reviews)
    5.3 mi

    1015 am, January 02, 2026…read more First of all, bring ID & insurance card. I forgot my wallet in the car went back and retrieved it. Only one electronic kiosk was available out of 5? Thankfully, there weren't any other patients in there. Only one patient was being seen for his labs and he finished when I completed my electronic check in. The receptionist/phlebotomist asked the doctor name to ensure that they have the lab requesition orders in their computer. Everything went smoothly. I was immediately asked to go to station 1. A male phlebotomist handled my blood draw very well. The needle injection was painless and went very smoothly. I was told that I had just missed their morning rush of patients! So I am assuming that it's best to avoid the early hours of business here. There are plenty of parking spaces at this old medical building here on Imperial Highway. I was finished in about 15 minutes.

    First I want to say, it's not the technicians. It's the organization of this place. I went on a…read moreFriday afternoon. It was PACKED. There were only two technicians working. And the technicians shouldn't need to do reception, administration and blood drawing at the SAME TIME. Poor ladies they were really working hard and working fast but it's just too much for them that they can put in 100% care in their work. The company needs to make it better.

    Photos
    Labcorp
    Labcorp - Front of the office when they verify your information.

    Front of the office when they verify your information.

    Labcorp - Strategically positioned? I think so.

    See all

    Strategically positioned? I think so.

    Quest Diagnostics - NO CAMERA OR CELL PHONE ALLOWED. Sign posted. Oops.

    Quest Diagnostics

    3.4(198 reviews)
    7.2 mi

    715 am, Saturday, May 16, 2026…read more I came an hour early to the Quest Lab to find out if they'd take me early before my appointment time as a walk-in. Not sure if it'll happen as I already have the standing appointment. The self service kiosk is easy to use, there are four machines near the entrance. Plenty of parking spaces here at the medical plaza. There's a constant arrival of patients, so not likely to be seen earlier than the appointment time. I have no idea when walk-ins would be seen as appointments have priority. I don't recommend trying to get here any earlier than ten minutes. The restrooms are clean, however, there's no wall mounted soap dispenser. That's such a big miss! Super silly having that gallon sized pump hand soap on the cabinet away from the sink. The hand dryer works well, there are no paper towels. This one is weird too, I was given a small plastic double Dixie cup with lid instead of the medical grade plastic urine collection cup. Hmm... Not sure if that was because I had to go before she had a jar ready and labeled. My phlebotomist was professional, yes. But she wasn't as good as the other one I had previously. All I care about is that they're able to collect the blood sample on the first insertion of the needle. Don't miss! Haha.

    I haven't been here since they finished their remodeling…read more I love how they have so many kiosks with a clear divider for some privacy from patient to patient. The waiting room is large and they have long business hours from 5a-5pm. I don't love getting my lab drawn in general but I am happy to have this location close to my house. Mobile check in is nice.

    Photos
    Quest Diagnostics - Clean restroom (hand sanitizer on counter). No soap at sink!

    Clean restroom (hand sanitizer on counter). No soap at sink!

    Quest Diagnostics - Self check in kiosk

    Self check in kiosk

    Quest Diagnostics - Quest Diagnostics

    See all

    Quest Diagnostics

    Urgent Care Pros- Cypress

    Urgent Care Pros- Cypress

    4.4(146 reviews)
    2.4 mi
    Walk-ins welcome
    Certified professionals

    The hubby had an incident today, got scratched and possibly bitten by a feral cat.... And rushed…read morehere just in case (possible infection) We were brought back right away.... The medical provider helped us in a timely matter. ( so sorry I forgot her name) she was great and the staff. The care quality top notch. Thank you

    So I left a positive review the other day because my 2 experiences with this place were good. TODAY…read morenot so much. The girl in the front really put me off. I called to ask if they can do labs and testing she said YES. She said on the phone they could do a blood draw and test for potassium overload. When I got there she said I needed to be evaluated and the dr. Would decide if I needed to be tested. I ask how long would results take and she said 3 to 5 days it goes to a third party lab. So NO YOU DON'T DO LABS!! If you lie to me once you don't get a second chance. I will be looking somewhere else for my urgent care needs. Training is key. UPDATE: The response isn't what I was told. It wasn't a miscommunication problem. Your girl, I came in contact with needs training. She is the first person the public comes in contact with. I don't remember her name but I remember her attitude. I ask specifically if you did labs and testing her answer was NO we send it to a third party. So Instead of leaving an advertisement for your business in the response you should use your time to train your staff. I don't need to discuss this further you know what you need to do.

    Photos
    Urgent Care Pros- Cypress
    Urgent Care Pros- Cypress
    Urgent Care Pros- Cypress

    See all

    Quest Diagnostics - laboratorytesting - Updated July 2026

    Loading...
    Loading...
    Loading...