I called the call center and was assured they take walk-ins. We showed up for a TB test and the nurse who gives the shots said she is too busy to do any walk-ins. We needed the test for college and said we would wait, but she said no, don't bother. We ended up making an appointment for a few days later, but awful customer service. read more

I do not have medical insurance, and after calling different urgent cares in the Anaheim/Buena Park area, being quoted $250.00 and up, I found Minute Clinic. I did a virtual consultation. My physician listed to my concerns, ordered rx for me, and I picked up. The virtual consultation was about $120.00 totally worth it. read more

The timing was down to the wire for me: my daughter began training for her school sports Monday, and she required a sports physical in order to begin practice. Her PCP had no availabilities, and this CVS MinuteClinic came in and saved the day. Though it was impossible to schedule an appointment due to them all being filled, Samantha at this Buena Park Minute Clinic worked with us in order for my daughter to do her sports physical! We were walk ins and waited an hour for her to be seen. It is important to note that waiting an hour is a VERY GOOD thing when it comes to walk-in physicals. I have heard stories at other CVS MinuteClinics of guests waiting an entire day and still not being seen. Samantha was very knowledgeable, personable, and helpful. If eve in a pinch, I hope all CVS staff exhibit her exemplary characteristics. read more

They do not accept walk-ins for one. Two, they only have one nurse working at a time and they seem so overworked and stressed out that they are behind schedule. They definitely need to have two nurses working here at a time. Great idea, but bad management. read more

I was finally able to schedule my youngest for her Covid vaccine and we were so blessed to have nurse Heather. I made the appointment online. Showed up 15mins before. The lady at the desk was very helpful and checked us in vs having to wait until my check in window opened. I had been practicing with my daughter's rabbit on how the vaccination administration would go these past few days and it definitely helped some. My daughter was all good until we entered the room with nurse Heather. The mini exam room gave her anxiety. Heather recommended for her to sit on my lap so she would have some comfort. She was a friendly masked face. She told my daughter what she was planning to do with cleaning before the vaccine. We ended up being a great team in distracting her so she can admin the vaccine. She prepared a cute cookie monster bandaid which took the pain away. No tears. Gentle, thoughtful and efficient. I scheduled our next follow up with her as well. I am so grateful for Nurse Heather. Thank you for your care and patient. Most of all making a difference in a not so fun task! read more

MinuteClinic at CVS - Nurse Heather. *five stars! - Urgent Care Near Me - Buena Park, California

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July 13th I made an appointment, checked in, cool. Waited 30-45 mins. could been better on timing. I went in and clearly you can see i have booked for TB and she's over here explaining it like im dumb. I told her how much she said $76. charged me $36 upfront then to pick up test results is $40 at ANOTHER minute clinic location 30 minutes away. she said if it's positive i have to pay $200. then she mentioned x- ray if it's positive and i told her oh no, im expecting so she looked at me like my head was cut off. She was writing down when i should test and googling up if tuberculosis shot was okay to give to someone who's expecting to AI ... she did that normally like this is a common occurrence. Thinking that im young and wouldn't care that she just googled if it's okay to give to me. She then goes "Ai and reddit says it's okay so i can give you the tuberculosis shot" then proceeded to inject me since i already paid BEFORE she searched it up on her person cellphone like as if she was my mom doing it at home?! CRAZY. Highly unprofessional. holy crap. this is worth losing your license. whoever is in charge of looking at these yelp reviews please investigate on the "nurse" who worked on July 13th sunday at 4:30-5pm. Ridiculous. When i went to pick up test results it was not $40 it was $50. Just $10 off but at this point this lady has caused me inconvenience and uncertainty of this healthcare facility. GOODBYE. On top of that she been a nurse for "years" she told me. read more

MinuteClinic at CVS - googling my symptoms to AI ?!?!? because she didn't know if she could give me a TB shot or not since i was expecting! - Urgent Care Near Me - Buena Park, California

I came here for a simple physical and the nurse practitioner was very unknowledgeable. She could not provide me service because she was unaware of what to do once she became aware I had a mental health condition and required medication for it. I felt she became very discriminatory and she told me she didn't feel anyone would clear me for my physical without hearing from a mental health provider first since I was taking medication. I was able to go to my primary care doctor after and let them know about my mental health conditions and they had no problem clearing me without limitations for my physical. read more

I am so impressed with this urgent care clinic I cannot say enough positive things about it. I have taken my elderly mother here 3 times in the last 2 weeks and each visit she was handled with care and professionalism. We have been to this clinic for treatment of Covid, wound care, UTI, and ear wax removal. Each visit I got an appointment on the same day and she was treated. I have been so impressed with the staff and the quality of service my mom has experienced at this facility. read more

I was looking for a place that was open on Sunday and wouldn't be crazy expensive. Unfortunately I don't have medical insurance. I found this place in the middle of the night. I checked my self in which was pretty easy. I received a confirmation text immediately. As I arrived I received a second one. I finished checking inn at the kiosk and was helped right away. The nurse practitioner Kathleen was really nice and friendly. I was happy it wasn't anything serious just a minor infection. My medication was ready in less then 15mins. The pharmacist Jocelyn was very friendly and professional. I was very happy with the experience I had here. I will be recommending this place to my friends and family. read more

The minute clinic is located in the back of the CVS on the left hand side when you enter. Make sure to sign in on the kiosk. I had to get a TB test for work the price is $28 to administer the test and $28 when you come back to get the results read. This price was provided to me prior to the TB test to make sure that I agreed to it. I had also looked on the CVS website so I knew how much they would charge. F. Harvey, NP was the provider for the day and she is really awesome , personable, informative, professional, and approachable which I think makes a well rounded healthcare provider. She took her time , made sure I knew what to expect, and made sure I knew to come back and the best times. CVS is also great because in the packet that they provide for you includes information about the TB test, your receipt, and a provider resource list, local hospitals, and places to go for low cost clinics read more

MinuteClinic at CVS - Hours of operation - Urgent Care Near Me - Buena Park, California

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The Lady was unfortunate and contracted a UTI. While she is incapacitated, she requested that I leave this review to thank your associates for the amazing customer service and assistance. Despite her being doubled over in pain and nigh unintelligible at times, the associates at this location were SO patient and helpful. They assisted her with identifying the issue, prescribed the necessary antibiotics and pain management medication, and she had everything she needed within minutes. This location definitely lives up to the name, and we will definitely come back to this location if the need ever arises again. Thank you to the associates for your great work. read more

I came today because both my sons had flu like symptoms. I knew that if I visited an urgent care, I'd pay an astronomical amount, wait for over 30 mins, then leave with the typical "hydrate" advice. First, the online registration was quick and easy. Notifications are sent to your phone quickly. When we arrived, we were seen within 3 minutes of checking in. Denise was my Pediatrician and she was absolutely helpful. She took the time to explain what to expect, what's happening and what to do. She was kind, thorough and very helpful. I intend on making this my quick stop clinic moving forward. Totally recommend CVS' MinuteClinic. read more

Went there for a minor burn. The doctor was nice enough to let us know that the wait was 6-7 hours. There were only a couple of chairs to sit on and 5-6 people waiting. So, we went to another clinic. read more

Great resource if your insurance covers preventative appointment/treatments. I came here for a flu shot. I made an appointment and had no wait time. read more

Great experience. Came here to have my 2 year old daughters ear checked for a possible ear infection and was helped by a NP Mei Ling. She was fantastic with my daughter- so nice and efficient. There was no wait and I was in and out within 30 minutes. I will definitely come back here again. read more

Not exactly a one minute or even sixty minute clinic. I made a reservation an hour before online, getting there at the time specified to me by the website and text message. There is only one kiosk, so if you get there and someone who takes forever is on it, you are SOL. So after waiting for these people to type on it (one stylus pen that you used to type each letter on the onscreen keyboard) I finally got to check in. There were about 3 people already waiting and then my name goes up with "0min" under my wait time. I was excited for this to be a simple, quick and convenient appointment. Boy, was I wrong. After watching about 4 people go in front of me and losing my entire lunch hour, I finally asked the doctor what was going on. She said that its new software and supposedly my time expired according to her screen. How am I supposed to see her screen? She then said I had to sign back in and wait another 45 mins! Why do you offer an online reservation if it doesn't even count? She handed me a card with a phone number and said she can't do anything and she's not going to see me even though there was some type of error! Needless to say, I walked out of there so they couldn't waste anymore of my time. So I called the useless hotline after now waiting over 2 hours in person and online. All they could do was apologize and say they need to investigate it. That's it. Some solution! Moral: don't make online reservations, don't sit and wait, don't try and call the helpline and just don't use this place if you are looking actually get something done! read more

I imagine that any negative review of Minute Clinic will be due to one of three things: 1) Misleading wait times 2) The horrible Kiosk which is very anti-user-friendly 3) Bad service If I had to guess, the majority would probably be reason 1 or 2. Here is my advice on how to mitigate these hassles: 1) Always check online first to see how long the approximate wait time is. Yes, it might be incorrect (after all, these are just estimates based on the number of patients in line and the services they requested), but it will give you a ballpark estimate. If you see a 110 minute wait time (which I've seen before), it's simple - wait until the line dies down. If you see a 0-30 minute wait time (which I've seen a lot as well), SAVE YOUR SPOT online and then immediately go to the clinic to check in. 2) There's no way around this. The Kiosk is a hassle. Buttons don't work right, it's hard to scroll, hard to sign, hard to select options. But after once or twice you'll get the hang of it. 3) This is up in the air. All of the NPs I've seen have been great. But then again, I've only ever had to come in to Minute Clinic for B12 injections - a very simple and quick process. I don't know how they do with more difficult requests. I've seen Mei-Ling and Teresa and they're both great. Very different personalities though. I can see how some people might have issue with clinicians who aren't their "style." Overall, I've had positive experiences at the Minute Clinic. It's not perfect - what clinic is? Everyone has bad experiences at the doctor's office. Some of these, fortunately, can be prevented or mitigated. Such is the case with Minute Clinic. I've been very satisfied with my visits. read more

Since they started with the call ahead this place has gone downhill. However, I only use this service on weekends or nights when I don't want to wait at the emergency room. NP's are friendly but sometimes pushy with asking for Flu shots and vaccines that I feel I do not need. However, I've always left here with whatever the issue is and a solution to the issue. It's a clinic. read more

I had to get two TB tests done for an internship that I got recently and it sucked. The only thing that made it okay was Dr. Jennifer Fuentes at this Minute Clinic! She is the best nurse practitioner I have ever had the pleasure of meeting. She is so pleasant and kind and she really cares! She asks about your day and talks to you like a human being not just as a nurse to a patient. When you check in at the kiosk, it tells you the wait time and oh boy when I first went it said I'd have to wait 72 minutes. But I actually only had to wait about 15-20 minutes. It's never as bad as they say it is. Thank goodness! I do, however, feel the need to take off one star because of the price here. It is RIDICULOUS. It's $28 for the administration of the TB test and then ANOTHER $28 for the reading. I understand the first payment because of course they are providing a service, but to come in the second time and to have the nurse glance at your forearm and say two words is just not worth it. And of course insurance doesn't cover it because it's a well-being screening. Bleh. I shoud have looked for another place but I was in a rush. But anyway, the service here is great with Dr. Fuentes. The other nurse practitioner was a little hard to understand and she was a little aggressive o_o Parking lot is HUGE so no problem there. Located in a plaza with Dollar Tree, Albertsons, etc. read more

Nurse was really nice helped me out with everything i needed, simple as that. 5 stars, would highly recommend.

I came in with my sports clearance form in need of a physical examination. I have thought after all these years that you would need to make an appointment for a physical, but I was wrong. This clinic took me in immediately and took care of my physical in less than one hour. I was amazed at the kind nurse and very quick doctor. They were helpful and talkative. Thanks to this quick and amazing clinic, I was able to participate in my schools athletics. The doctor, Ms. Jeoung, was great! I will most definitely be coming back to this clinic. read more

If you can go anywhere else, do. The kiosk registration is a joke. Takes longer to register than to see the doctor, or what ever they are. Staff is nice. LONG WAIT read more

It's located right next door to the pharmacy. You have to sign in at the kiosk, which takes forever and a day. Then, you get a wait time (which usually is around an hour). However, no one really sits around and waits- so by the time the nurse practitioner pops her head out, she only sees you! So she'll call you in right away and service you. I came here for vaccinations that my own personal doctor didn't offer; in the end, I didn't need the vaccination at all! BUT- the nurse was very nice and helpful. If i need anything outside of the care of my own personal doc, I'd come here again. Only next time, reserve a spot online or through your mobile phone app! read more

Love this place for non emergency visits. The nurse practitioner is very thorough and takes her time. Been going to this location for years. Recommend preregistering online to avoid a wait. read more

Went in today and received services by a very rude, abrasive nurse Mei-Ling Lin. She was loud, aggressive, and inconsiderate. Basically she possessed every wrong trait a medical services personnel should encompass. She refused to listen to the problems I was having, and did not understand basic terminology or questions. In addition, she broke confidentiality by leaving the room and telling the person I brought with me about my insurance and medical information. First of all, NO nurse or doctor is allowed to discuss a patient's medical record/information with anyone unless subpoenaed or given permission by the patient. Mei-Ling Lin did NOT have my permission to discuss my medical information with anyone, and yet she did which is unethical. The CVS minute clinic is "supposed" to be convenient and affordable; however, the wait times are long, they do not accept the majority of insurance, and $100 for a simple check-up is just as expensive if not more expensive then seeing a regular doctor. However, that is not the issue. The issue is an incompetent, impolite practitioner... so I hope that Mei-Ling Lin is not the only one employed at this Minute Clinic because I refuse to get services by such an awful person ever again. read more