Janice was amazing!!!! Her skills were on point and I'm a hard stick. Very quick, thorough and…read morepainless. She stuck me in a vein that nobody usually attempts unless they are very good because you can't see it. You have to feel the vein. Only issue with this facility, was it smelt like poop inside. Maybe someone had an accident. I heard someone ask for room deodorizer. Hopefully, it doesn't smell like that all the time. LOL Overall, 10-15 min experience with an appointment from start to finish (with another colleague asking a question)!

I had a very upsetting experience at the Quest Diagnostics location at 7891 W Tropical Pkwy in Las…read moreVegas. I checked in for my 8:10 AM appointment and waited while monitoring the patient queue board, going in and out of my car to ensure I didn't miss my name. At some point my name disappeared from the board even though other 8:10 names were still listed. When I went inside to ask about it, staff would not explain what had happened for approximately 10 minutes. An employee named Eric eventually stated that he had called my name three times and that I would have to check in again and be placed on the standby list. When I calmly asked whether an exception could be made since I had been actively monitoring the board and waiting nearby, he told me to "lower my voice" even though I was not raising it, and then closed the door while I was still trying to understand what to do next. After another wait, he came out and waved me back, which made me believe I would finally be seen. Instead, he informed me that it was now 9:02 AM and implied that because I had mentioned wanting the test done before 9:00 AM, they would not perform the test. When I attempted to clarify that my doctor had only recommended testing before 9 AM, he dismissed me and said he had other patients. This interaction left me extremely upset and in tears. The lack of clear communication and the dismissive manner in which I was treated were unacceptable for a medical facility. I hope management reviews this situation and addresses both the communication process and the level of professionalism shown to patients.

I had blood work done this early afternoon at Labcorp inside Summerlin Hospital Medical Center for…read moremy kidney doctor. When I first walked in, I handed the front desk lady my paperwork and was told I needed to fill out the registration. I asked where to do that, and apparently the registration was on an upright iPad near the front. Silly me for missing it. A lot of the people in the waiting room noticed how rude the interaction felt, and several people even commented to me about it afterward. I honestly tried to give grace because she may have been stressed or overwhelmed, and I know healthcare can be difficult. But the reason I'm writing this review is because of Dana, the blonde phlebotomist in the back. She was absolutely wonderful. I hadn't had much water that morning because of an earlier appointment, so finding a vein was a little difficult, but Dana stayed patient, calm, kind, and professional the entire time. She talked with me, joked around a little to help me relax, asked how my day was going, and truly made the whole experience better. Dana has such a beautiful soul and gave me one of the best experiences I've ever had getting blood drawn. Employees like her deserve recognition because they genuinely make a difference in people's days. So while the front experience may not have been ideal, Dana completely turned it around for me. God bless you, Dana -- thank you for your kindness and for making my day better.

Place is a disaster. Does not follow the process you'd expect from a Labcorp. Have one phlebotomist…read moreto service an entire lobby of 20+ patients, and it frustrates even the person up front helping the patients. In my case, I set a 1030 am appointment and they still couldn't help me even after an hour, so I had to leave. The next morning, I checked in at 715 am, and the online kiosk let me know to return at 9 am to 930 am, since the wait was projected to be over 2 hours and implied that my place would still be kept in line. I did, actually at 855 am, and at about 930 am, still wasn't called. At that time, I went to the counter, asked about it, and was told I lost my place in line. So, 40 minutes later and almost 3 hours after I was first here, I'm waiting for my blood to still be drawn for a Monday doctor's appointment. This place is a disorganized mess and a disaster on all levels. The staff needs more urgency, more people, and you'd have less frustrated patients.

My issue is not with Quest itself, it's the unprofessional individual I encountered at this…read morelocation. I came in for my appointment to do my glucose tolerance test. I was asked if I fasted. I said no and that I was told by my doctor that I didn't need to fast for the 1 hour test. This person then gets, I'm assuming a manger, and this person then insinuates that I'm going to fail my glucose tolerance test and need to come back for the 3 hour test. Excuse me?! That is wildly unprofessional and extremely rude. I was stunned by this response and I'm very disappointed by my experience at this location. I would avoid this location due to the unprofessional attitude I had to encounter.

If I could give Quest Diagnostics a -5 star review, I absolutely would--but unfortunately, one star…read moreis the lowest option. The only reason my family and I continue to go to this location is because it's literally across the street from our house. Pure convenience. Other than that, every single experience we've had here has been awful, and today was the final straw. I had an appointment scheduled for 11:20 AM. Knowing how busy they usually are, I arrived early at 11:00 AM, went inside, scanned my barcode, scanned my ID, and followed every single prompt on their check-in machine. I then sat and waited. After nearly 45 minutes of waiting without being called--while watching others go ahead of me--I finally got up to ask a staff member when I might be seen, especially since I had another appointment to get to at 1:00 PM. The employee checked the system and told me I was never checked in and that I "didn't do what I needed to do" to get my name on the board. That was incredibly frustrating because I absolutely followed all of their instructions. Being told it was somehow my fault, after doing exactly what their system required, was beyond infuriating. To make matters worse, the woman I asked for help was extremely rude, unkind, and clearly annoyed that I even approached her for assistance. There was no empathy, no attempt to resolve the issue smoothly--just attitude. The care was horrible. The atmosphere of this location is also terrible. The waiting room is tiny and completely impractical. There's barely room for people to sit, let alone for patients who come in with wheelchairs, oxygen tanks, or other mobility needs. It feels cramped, uncomfortable, and honestly not accommodating at all. On top of that, it always feels understaffed, which probably explains the constant chaos--but it doesn't excuse it. Overall, this Quest Diagnostics location is disorganized, unfriendly, and incredibly frustrating to deal with. Convenience is the only thing it has going for it, and even that isn't worth the stress anymore. I do not recommend this location to anyone if you have other options.

Elizabeth seemed aggravated before we met. When she called my name, before I could get up, she had…read morealready walked back to her room. I stood in the hallway trying to figure out where to go, hoping she would come back, and get me. I guess when she didn't see me, she called my name loudly from the room. I had to figure out who called me, and from which room she was in. When I sat down, she immediately told me to hold my arm out, (stiff) and don't move. I was used to being verified first, but I guess they don't do that anymore. I tried to tell Elizabeth that my other arm was better because the vein was more visible, but she cut me off, and said, "Don't move." As I sat there, I could feel the needle moving around in my arm. I asked her what happened. She said, "You moved. I told you to stay still." She spoke to me in a tone that sounded like she was scolding a child. When I told her that she was hurting my arm with the needle, she pulled it out, and walked out of the room. I could hear her asking for help. When Shakira said she would do it. Shakira came in, verified me, then took my blood. She was polite, hospitable, and quick. That is how it should have been done from the beginning. I don't know why Elizabeth was the way she was with me, but it was unacceptable. I will make sure that if I ever come back to this location, she is not my phlebotomist.

Went in for bloodwork. I had an appt. for 10 am. I was in and out in less than 10 mins. It was a…read moregreat experience. Much better service than quest which is a butcher shop and I will never go back to ever again. 5 * for Labcorp !

I went a little too hard at my 40th birthday party and I needed to be okay the next day for a…read morefamily lunch and the Backstreet Boys Concert. I tried a few other inquiries but LV Mobile IV Therapy and James got back to me very quickly. He was coming from Henderson all the way to me in West Summerlin at 7AM on a spontaneous call. I felt like crap since I woke up at 4:30 AM that day (went to bed at 1:30 AM). After 20 minutes of their Myer Drip with some extra pain killers and anti-nausea I was able to sip water and eat some bread. After resting for another 30 minutes post drip, I was able to go about my day as if I did not wake up hung over, dry heaving, with a huge headache. James was great.. very professional and informative. I highly recommend their business, though a little on the higher side of pricing, I believe it's due to their quality and promptness. Hope to not have to use them again but if the time comes, I recommend giving them a call.

Amazing service I was dehydrated, sick with flu like…read moresymptoms Not able to keep any food or drinks down. I scheduled a for in house appointment visit for 1:45pm I called just to double check if my appointment went through and it was confirmed I was able to schedule it earlier. Marcia came around 12:50 and she was amazing I told her my symptoms and she was able to recommend stuff to help levitate my pain She was very friendly, professional and she made me feel comfortable IV BAG went in and my body finished it in 18 min which shows how severe my case was I would make an appointment again with Marcia. Thank you for being flexible and comforting

Labs are my least favorite thing in the world because I am terrified of needles. However, I had to…read morehave it done, so I scheduled an appointment, and went in. Their online check in is the easiest, and the best. As on as I pulled up, I whioped out my handy-dandy cell phone, and checked in. Within five minutes I received a response to proceed to the front desk. The receptionist who greeted me was very nice, and pointed me to the room. As I waited I watched As one of the labs tech walked around complaining about a previous patient. She didn't have anyone in the room with her, so I assume she was on the phone. After about 10 minutes, that same woman with redish-orangish hair walked in and asked me my name. After getting all of my information she proceeded to prepare my arm. As I turned my head, and squeezed my husband's hand, she angrily said, "What are you doing?!" I wasn't sure what she was referring to, so I asked her what she was talking about. She said I was acting weird (?) I told her that my husband is my support system, and I always hold his hand because I don't like needles. She said, "The next time you go into a lab, let someone know you need a hand to hold." Again, I was confused by her statement because holding my husband's hand didn't require a lecture. I'm not sure what was going on with her, but she clearly was in an argumentative mood. When she was done, she told me to advise my doctor of my fear of needles. For someone who has willingly come in for labs, being treated disrespectfully is unnecessary.

I come to this location all the time..great staff, and they are very patient. I came in as a…read morewalk-in today, because my scheduled appointment was too far out! The employees are very professional, and

I had to bring my son in for Lab work. Made an appointment, no waiting at all. She did so well with…read moremy son. Thank you Lisa. You are truly amazing at what you do.

I don't often go out of my way to leave reviews, but today was one of those days I felt compelled…read moreto, thanks to the outstanding service I received at Clinical Pathology Laboratories. I cannot say enough wonderful things about Lisa, who truly went above and beyond to help me when I needed it most. I had driven across town with only a short window of time in a very busy week, and I wasn't aware that I needed a lab order, which my psychiatrist hadn't provided. Lisa didn't need to go the extra mile--but she did, without a second thought. She took it upon herself to call multiple offices to track down my psychiatrist and have the lab order written up, sparing me a lot of stress and hassle. She handled it all with such warmth, kindness, and patience. Lisa was incredibly sweet and went out of her way to make sure I was taken care of, even when it was outside her responsibilities. She's truly the salt of the earth--a compassionate and dedicated phlebotomist who genuinely cares about her patients. I'm beyond grateful for her help and will always remember her kindness. not to mention she is the best at her job when it comes to blood draw. I didn't feel a thing. Thank you, Lisa.

I booked the wrong location and glad I did. I thought I was booking Aliente. I arrived late because…read moreI showed up at the wrong location. Err my fault for not paying attention. However, this was a great mistake. This location is clean and it was fast to get my blood work done. The phlebotomist was very nice and kind. I will use this location more often. Easy parking and friendly staff.

This was my first time visiting this Quest Diagnostics location, and I honestly didn't even know it…read moreexisted before now. I went online to schedule appointments near me, but the closest location had no same day availability. This Decatur Blvd location was the next closest, so I booked three appointments...one at 10:30 a.m. and two at 10:40 a.m. for my daughters and myself. Parking was a bit limited right in front, so I ended up parking closer to Sprouts. Inside, there were a few seats available. The check in kiosk was somewhat frustrating to use since it's a tablet behind a plastic screen and very finicky with touch. I checked us three in on each three kiosks, and the one on the far right worked the best. Although our appointments were scheduled for specific times, we weren't called back until about 15 minutes after the first 10:30 a.m. appointment. Once we were taken back, however, we were seen one after another without any further delays. The first phlebotomist (Room #10), who drew blood for my youngest daughter and myself, was professional, friendly, and helpful. My youngest was nervous at first, but she relaxed once the needle was inserted, thanks to the phlebotomist's calm demeanor. Unfortunately, the experience with the second phlebotomist (Room #4), who drew blood for my oldest daughter, was not pleasant. She was rude and unfriendly from the moment we entered the room. During our visit, another employee asked her if she could help with a client who had a shy bladder because he needed to go to lunch. She responded rudely, saying, "Did you not get the email that we can't change donors?" It was clear he hadn't received the message, or he wouldn't have asked. She could have easy spoke to him much nicer, especially since we were also in the room. Overall, while part of the staff was great, this interaction felt unprofessional and lacking in courtesy, which really impacted the experience towards the end of our appointments.

This was the easiest way to get my employer drug screening. I was literally in and out in about 15…read moreminutes. Appointments are not necessary, and everything was easy and smooth. I would definitely recommend this location for any lab needs.

I had a full panel done here by Audrey. She is fantastic. She got my blood drawn on the first try…read moreand I barely felt a thing. She's also very informative and sweet. I I would highly recommend her if you're in Las Vegas. 20/10. Thank you girl!

Expeditious and prompt here!…read more This was my first time at this location. I was here for a chest x-ray I needed for an upcoming surgery. I arrived a few minutes early. I was checked in, taken back for the x-ray and out the door before my appointment time! Mind blown! Great service by the front desk, the tech was friendly, helpful and efficient! Thank you Steinberg Diagnostic Medical Imaging. You are a well oiled machine that takes care of its patients!

I've been here in the past, and it was always a pleasant experience. Which is why today's visit…read morewas so frustrating...... I made an appointment for x-ray. Over the phone I was told my insurance was accepted. At my appointment, I went to check in, and was told "Your appointment was canceled because we don't accept your insurance." WTF. No text, no call, just walk-in for my appointment and told no. What if I'd driven from far away? What if I was frail (I'm not) and mobility challenged? This is unacceptable. I'd like to give no stars but apparently that's not an option.