I visited the Plano office located at 1800 Preston Park Blvd ste 102…read more The lady that waited on me was very professional and very helpful. My experience was pleasant. Thanks, Erika

Surely one of the very worst aspects of falling ill is the possibility of having to engage with…read morethis organization. Getting an appointment is difficult because it requires app access and their app is flawed. Why don't they collect specimens on weekends port after 5? Creepy waiting rooms. Poor to non-existent phone access. Feels like being in a dystopian scifi movie when I arrive at the site and must engage with the robot check-in podium. Some staff project a warm, kindly spirit but most act like machine components. Maybe I'd overlook all of that but they don't consistently deliver reports. I trust my doctor but not these people.

one they don't try to even acknowledge people as they walk in and if you ask them questions very…read morerude. my mom went alone to get her labs and she forgot her requisition form and they were gonna turn her away but she called me and I told them she left it at hom. the representative who was talking with her asked if I could text a picture of it and I did and she said oh I can't print it can you email it to me in pdf file. I've worked in the medical field as a manager and Ma and I've worked with these vendors why she couldn't try and find her order on there computer is beyond me. But the fact that she was rude to an elderly person and not very helpful is what is horrible.

I usually use my PCP lab at BSW and get blood drawn on first attempt. The doctor ordering this…read morebloodwork requires me to use LabCorp. 2 failed attempts by technician, then he called in a nurse (who just reported to work) to perform the 3rd successful attempt. I guess I will have to change this doctor. I am not willing to go through this unnecessary pain again.

Very impressed by the speed of check-in and how quickly I was seen. I've had blood work done twice…read moreat this location, and both visits were completely seamless. I'm always nervous around needles, and giving blood can be difficult for me, but the phlebotomist here is hands down the best I've ever experienced. No multiple pokes and only minimal discomfort. She is by far the most talented professional I've ever seen when it comes to drawing blood.

Whatever you do, do not make an appt. Just walk in. They take all walk ins ahead of appointments…read more There is no support staff and they treat you like cattle. You're a number on a screen and little more. Expect no service and be great full they even speak to you. And bring a book while you wait.... A long time even with an appointment. And don't dare ask them about it. You'll be told you're wrong.

Not respectful of appointment times. I sat for 20 minutes after checking in with no one being…read moreserved and no one else in line or checked in. I observed employees not wanting to get started. I inevitably couldn't complete my appointment as I had to get back to work across town.

I was helped from Lorena she was amazing she made me feel safe and comfortable even with my fear of…read moreneedles and she made me laugh and she was overall a great person!

Considering starting a commercial weight loss program?! You know the ones: WW, SOTA, MEDIFAST,…read moreJenny Craig, Nutrisystem, etc ... Do yourself a favor. Instead of spending a considerable fortune on those programs. Make an appointment with Dr. Anamekwe and talk to her about what she teaches. Once you discover that your insurance provider will cover the Obesity Prevention/Weight Loss Counseling Program. You will save yourself much of the money you would've spent on the commercial programs and be left with only your regular insurance copay. Vivify Wellness Center does offer shake mixes & bars but these are simply optional tools to help you on the way to your goal weight! It's not mandatory that you purchase the shakes/bars. They're an option if you want to. Seriously, I almost feel like I'm cheating when I think of the money I'm saving by working with Dr. Anamekwe versus the commercial weight loss programs. Believe me, I've about tried them all. That's exactly what it is too, you work together with Dr Anamekwe as she coaches you to a new way of eating. She'll tell you on your first visit, "Where you are is not your fault! This is what society has taught you and so many others with advertising etc." Vivify Wellness Center has been such a blessing to my life! Better yet, Dr. Anamekwe and the program that she has constructed has been such an answer to the adjustments I needed to make for my overall health. When I started this healthy lifestyle I weighed 444 lbs at 44 yrs of age I could only see one path and that was a downward spiral. I had new physical side effects presenting themselves for the first time of my life and I knew I HAD TO DO SOMETHING. Dr. Anamekwe has opened my eyes to a sustainable lifestyle that is leading to my ultimate health goals. It is a relatively simple mindset that has been shrouded so long by our society's advertising and merchandising of empty calories and SUGAR, SUGAR, SUGAR. I grew up in the 80's so all I knew was sugar, sugar, sugar intake. From surprise toys in sugary cereals to promotion of sugary, sugary sodas. Fast Food 'Happy Meals' and all that. My childhood was littered with false advertisement of a eating lifestyle that will lead to ... I hate to say it but ... death ... Dr. Anamekwe teaches the detriment of insulin resistance. Anyone who has reached obesity has built up insulin resistance. Thanks to Dr. Anamekwe's program I have learned that the first step to successful weight loss is reversing the damage that insulin resistance has caused. Her program introduces a new clean way of eating. I don't call this a diet because it is not. Let's face it too, the moment I think 'diet' I've already all but given up at that point. This is a new way of eating that eliminates unnecessary sugars (including most sugar substitutes except Stevia because it's natural) and most carbs and introduces a more natural way of eating which includes high protein, moderate level of fat, low carb, and low sugar. I know what you may be thinking ... "gosh, I could never do this ... clean eating ... no way" I'm hear to tell you that if I can, you can. As I mentioned, I had already tried all of the commercial weight loss programs out there (WW, Medifast, etc) I also tried Keto and Atkins. I would lose 40 or 50 lbs but then gain it all back and more. Dr. Anamekwe said something during my visit today that really resonated with me. She said, "This program should be the last one you try because it works and you can stay with it." I'm here to tell you it has not been very hard. It just requires determination and following her directives. Before you know it you've developed a new pattern and it becomes your new way. With your new commitment to a cleaner eating lifestyle and moderate physical activity Dr. Anamekwe is more than willing to aid you in your new healthy weight goal. Whether that just entails healthier eating or a prescription to aid in appetite suppressant or the more effective processing of sugars internally. With your initial proven commitment Dr. Anamekwe will introduce aid to help you in your journey. This aid is both instructional and medical intervention. Dr. Anamekwe has offered such great counseling in my regular appointments. This counseling along with my adherence to the program and determination is leading to my success. At first I would think "dang, I need to lose close to 200 lbs! I will never be able to do that!" Well, here I am only 4 months into the program and I've lost over 70 lbs! 100 lbs lost is so within my sights I can practically taste it (no pun intended, haha). After 100 lbs lost I'll be on the downward slope! Now that I'm 4 months into the program this is just the way I eat now. It's not a burden. I don't feel that I'm deprived or anything. Dr. Anamekwe has helped me open my eyes. She is not only my doctor but a companion in this journey to a healthier lifestyle. This program has literally saved my life! Thank you, Dr. Anamekwe, you are the best!

Do not come here if you value customer service and normal wait times. Office staff are less than…read morepleasant, non-welcoming, and interrupt your appointment without knocking. Appointments are often overbooked so every visit will include extended wait times (1 hour+) without considering the scheduling of other patients. The doctor herself is highly knowledgeable but takes a wholistic approach to mental healthcare trying to find alternative solutions to lifelong clinical mental health issues. I was made to feel like I was the only patient she's ever seen with ongoing issues as her solutions that may have worked for other patients, did not work for me. She is also dismissive and doesn't fully listen to your wants and needs. At my most recent appointment, she did not understand my request for microdosing to continue experiencing weight management while saving on cost. She provided no clear timeline for tapering off of Zepbound to maintain my current weight and made me feel that she could no longer help me and failed to refer me to a specialist. I do not recommend this facility unless you are extremely overweight and believe in wholistic mental health treatment. I submitted this review on Yelp as her Google reviews are typically deleted or commented on to put blame on the patient.

Pre TSA service for registration. The building and doors don't have signage that is very clear so…read moremake sure to go to the "Fastest LABS" located in suite 101. The old couple here who owns the place can be very slow but they still get the job done. It's definitely better than driving to the airport if you live far from it.

I had a very disappointing experience with this clinic regarding both DOT testing and customer…read moreservice. The clinic hours online state they are open until 5:30 PM, so I called ahead on Thursday to ask if I could come in Friday around 5:15 PM after getting off work. I was initially told they close at 5 PM, but after I mentioned the hours listed online, the owner/employee agreed to stay a little later for me. I appreciated that accommodation and made the effort to come in immediately after work. Unfortunately, when I arrived, I was told the doctor had already left and only the urine portion of the DOT testing could be completed. DOT testing includes both the urine screening and physical exam, which is exactly what I had requested over the phone. That information should have been communicated clearly before I drove there considering that's what a DOT test is. What made the situation even more frustrating was the way it was handled afterward. Instead of acknowledging the misunderstanding or offering a professional explanation, the attitude I received was dismissive and unnecessarily rude. The woman at the front desk was visibly irritated the entire interaction. When I explained I would need to return another day and take PTO from work to do so, her response was "Doesn't matter, whatever" in a rude tone, followed by complete disregard when I said "have a good day." I understand scheduling mistakes and miscommunication can happen. They treated me like I was a favor. What is not acceptable is treating patients with disrespect when the confusion came from the clinic's side. Professionalism, communication, and basic courtesy matter. Unfortunately, this experience left a very negative impression, and I will not be returning.

Came in for 2nd degree burns. Everyone was nice, it was quick, they took care of me for my burns.read more

This is not where you want to go in an emergency. The doctor did not examine me and said he could…read moreonly treat symptoms not run any tests. Nurse did not use gloves and told me not to eat anything for 12 hrs. Doctor reluctantly gave me fluids and they left me in a room with a beeping machine for hours. I was so sick I could barely move. I had traveled to Mexico City and had diarrhea for 11 days and had not eaten a meal the whole time. I ended up having to go to UTSW where I was properly treated and given meds. Baylor, you need to shut this "hospital" down. Looking for help in the middle of the night alone and I picked the wrong place.

First time here! Doctor and Staff, Extremely Professional, caring and attentive!!! Ensure you…read morereceive the absolute best treatment !!! Outstanding service!!!

Just dropped this clinic because of the WORST office staff EVER! Dr. Johari is a good doctor, but…read moreshe has the absolutely WORSE office staff I have seen in my 50+ years. Set an appointment for a Dr. visit and a possible x-ray from an injury that "might" be work related. This was something for the doctor to determine as there were several variables. Once the nurse heard the word "JOB", she cancelled my appointment. I never got to finish why it might be job related or might not be, as I was at work with my boss in front of me. Called the next day (as they close before I got off work) and was told the nurse was with a patient and she would call back. I stated, I wanted to reinstate my appointment this afternoon and that it was cancelled wrongly. 3 1/2 hours past with no return call. I called back and cancelled a future appointment for a checkup that was over 2 months away (soonest possible date). Less than 5 minutes later, a manager called me to ask why I was cancelling my appointment. That confirmed my opinion that this office is more worried about counting their $$ than helping patients. Over 3 1/2 hours and still counting for a patients health concerns vs. under 5 minutes after cancelling an appointment. My wife left years ago for the same problems. The manager stated that we don't call patients back until the end of the day and that was policy. My wife found that they just don't call patients back unless it was over billing. No wonder so many are demanding free health care. They must all have visited this clinic! All kidding aside, in my opinion, their action proved to me that patients are here to serve the clinic, not the other way around. $$ over patients = Goodbye! Hope all that bean counting over caring for your patients serve you well. I won't be one of them.

As a healthcare administrator, I understand the importance of having friendly, knowledgeable,…read morehelpful staff at check-in. This place does not have that and is the reason we left before being seen this morning. My husband brought our daughter to have her wrist checked this morning and experienced what others on Yelp have reported, a rude receptionist who was unwilling to help. Do not come here...Make You Well less than 2 miles away on Renner is where we're taking our family's urgent care needs.

Wonderful care and friendly staff!…read more My daughter was in need of an X-ray after a basketball injury, but we were visiting from out of town and weren't familiar with the area or where to go. We checked Yelp and decided to visit this location (which was 15mins away from where we were) based on the 5 star reviews alone-- I'm so glad we did! We were greeted upon entry, electronically filled out the new patient info, then called back right away. The doctor and nurses were very warm and knowledgeable; taking the time to thoroughly explain, diagnose, and provide a treatment plan for my teenaged athlete. I was very impressed by the level of care, cleanliness and customer service provided by this clinic. I hope to not have to visit them again for anything serious, but I'm glad to know that this wonderful clinic exists should I ever need urgent care in the future. I highly recommend this location!

Had mammogram October 30th, received letter the following Thursday the report was incomplete due to…read morewaiting on previous films from Baylor, but did note there are group calcifications that needed further testing or the films to compare. Went into the office to make sure they received the films this past Monday and it is now Saturday with no responses. When you call the number in Wylie, you are transferred to a contact service and you wait anywhere from 20-30 minutes for them to answer. Very frustrating and wish I had another choice to go somewhere, Baylor doesn't accept my insurance for mammograms. I understand there are office policies and such, but this office is slow to respond and does not answer their phones.

I arrived early and appointment taken early. Everyone was nice and respectful and the procedure…read morewas quick and painless. Great job and I was out the door 15 minutes after what was my appt time!