Giving this clinic 3/5 because the staff is super friendly and we love our pediatrician. However I…read morecan't help but be frustrated that there's a lack of follow up when we aren't at the clinic My baby needed 2 ultrasound done and when we called to schedule with Radys they only allowed us to have 1 ultrasound done because the second could not be done due to the diagnosis. Apparently the diagnosis wasn't sufficient enough so the Santee clinic had to clarify. Despite our constant follow up nothing was sent from the clinic to radys. We went in and got 1 ultrasound done. Only a day or two after we were approved for the second. We received our bill and we have to pay $750 for the ultrasound and now we have to go back for the 2nd and pay another $750 bill. If we just had gone there and done both scans in 1 visit we could have avoided this. Because of the Lack of follow up from the clinic we have to pay even more out of pocket and more time spent when it should have not happened. I hope scripps understands there are families that don't have the luxury to waste money

I have blood work done at Scripps Clinic by Wendy alone. Finding a vein on me is like looking for…read moregold. She's the only one in the WHOLE COUNTY that's able to find it on the first try. Signing in and Care is top notch. Because everyone knows I won't go to anyone else there, they ask to watch, ask questions, and Wendy's happy to let them know how she finds the vein. This is true teamwork.

Very unprofessional from beginning to end. This unpleasant experience started when I first tried to…read morecall the company to schedule an appointment for a standard pre-employment drug screen. I waited on hold for 40 minutes, following several different menu options to try and get someone on the phone and never once was my call answered. Because I really needed the results to start a new job, I finally decided I would just show up in person. When I arrived, there was already someone inside and I had to wait for about 20 minutes, which is why I had wanted to call to make an appointment in the first place. I was annoyed enough already, but it only got worse. The facility did not appear to be clean. Upon walking in it was very cluttered with papers, boxes and other items, and it smelled like stale cigarette smoke. This could have been from a previous tenant, but very off-putting none the less. The bathroom where I gave my sample was really gross. The sink was very rusted and it just had a very unsanitary appearance. Nothing like other professional places where I've had similar services before. The person who attended me was very creepy and made me uncomfortable. Not wearing gloves and refusing to wear a mask was bad enough, but I was SHOOK when the attendant used the same thermometer used to read my temperature TO READ THE TEMPERATURE OF MY URINE SAMPLE rather than simply using the temperature strip on the side of the sample collection cup. I can't be certain, but I'm willing to bet this would not be considered best practices. When the temperature of my first sample came back 101, the attendant discarded it and made me sit in this dingy office space for 40 minutes while drinking tap water from his gross rusty sink, so I could produce another. All the while, he proceeded to make inappropriate comments such as "I can either play dumb, or not dumb," "whatever you tell me I don't have to repeat to your employer," or my favorite, "you social workers are all the same..." It seems he was insinuating some misconduct on my part which I did not appreciate whatsoever, ESPECIALLY BECAUSE MY SECOND SAMPLE CAME BACK NEGATIVE FOR EVERYTHING I left the place with a very poor impression, but that was only half of my dissatisfaction with the services. I took the test on a Wednesday and I did not get results UNTIL FRIDAY OF THE FOLLOWING WEEK! Granted, the day after my test was Thanksgiving, but that still allows at least 5 business days with no results. And just as before, they were unable to be reached by phone after being on hold for another 40 minutes. This is especially frustrating because I had a new job pending on these results. This poor quality service literally put my life on hold. If you're a company looking for a service to ensure a quick hiring process, or an individual looking for a clean facility to test in for personal reasons...LOOK ELSEWHERE.

I have to say this was by far the most run down hole in the wall unsanitary unorganized place I…read morehave ever seen. He doesnt wear gloves EVER dealing with urine from random people. Doesnt wear a mask when its MANDATORY to do so. Makes you wait outside. I will for sure be calling the health department and bbb. Not to mention he dumped my sample out due to it being 100 degrees which is the max temperature it can be....and I had been standing outside in the heat and just getting over a cold. Hes a joke. And I will be reporting him.

I have been going to LabCorp for years. The LabCorp at the Walgreens on 2nd street is the place to…read morego. The ladies here are compassionate and skilled. They have not hurt me to this day. Most places in the past that have drawn my blood have either had to stick me more than once or move the needle around. If you don't have someone who knows what they are doing, you'd rather not have your blood drawn. Give these ladies a chance; they are the best around. They have office experience and have minimal turnover.

The staff has no initiative. Today system went down and they were all inside the lab room and…read morecouldn't place a note or anything for patients awareness. Patients were waiting outside for their appointments until I knock on their door and one lady said system is down but couldn't notify anybody. Horrible customer service.

Excellent Doctor Explained every completely. I felt…read morerespected and I was included in the decisions.

I would recommend this urgent care to my worst enemy, wait times are long and the MA that took my…read morevitals is rude as fuck don't know who decided to give her that license. she has no type of bed side manner, wish I knew her name, she was older and heavier set in bright pink scrubs on her phones, you can tell they hire about just anything there. Overall DO NOT GO HERE! Worst experience in a "medical" environment I have ever had.

This place is great. It is available as a quick place to come when your physicians sends you for…read moretests. I appreciate that they have ample parking in the private lot. I also appreciate that there is a coffee stand inside so that was great. I I do recommend because they're professional here.

Maybe I got lucky but the check in process was easy to navigate, I got here at 8:20 ish on a…read morethursday and was out by 8:40. Not an exceptionally positive experience but not a difficult one at all, which is honestly all I need when I'm getting blood work. Bring a book if you're concerned about the wait

Tiffany rociks...she is the best...blood drawer of all time...worth waiting for her if you can...I…read moream a total needle phob...so I know who is the best...I hate needles. and I get a lot of blood draws ...booo...but Tiffany she really is the sweetest person and she knows her job.

This is a hidden healthcare secret. Easy parking, super friendly front office people who are always…read moresmiling and make you feel welcome and at ease. Jimmy the phlebotomist is a magician. I HATE needles and he is finished before I know it. We appreciate the positive attitude, professionalism, and kindness of the crew here.

Make an appointment! I think it's wild as fuck that every time I go to a Quest Diagnostics there's…read moreso many people sitting in the waiting room forever because they don't make appointments. It's pretty simple to do it online or if you're not able you can call and schedule. Honestly this place feels like the DMV. People will just glare at you when you get called to the back immediately after entering. It's not magic, I don't know anyone here, I just schedule my appointment and check in online, I promise.. I've been here a few times and they are always nice and professional. There's plenty of parking, but not usually any free seating as people without appointments seem to prefer traveling in packs and claiming all the seats with their bags, strollers etc.

It's impossible to speak to an actual human being. What kind of dystopian future are we living in?…read moreI just wanna talk to a human being to book an appointment but for some reason, there's no appointments available for the next like several weeks at any location within a 50 mile radius from my home. I just need to talk to a human being.

Not sure if this is an actual review, per se, since I've had no dealings w/them, but, I filled-out…read moretheir online contact form and heard NOTHING. The online contact form can either be a convenient way for prospective clients to ask questions (With the expectation that they'll be ANSWERED!), when deciding whether, or not to do business with u, or, a great way to create a NEGATIVE 1st impression, by failing to utilize the tool that u CHOSE to make available on your site! We're hurtling toward 2018, ppl! I don't wanna be on the phone with any1, if it can be avoided, and, if the information is of consequence (Which I consider my health to be!), verbal communication is notoriously susceptible to important details being lost in translation. U lost a potential client, simply by doing NOTHING.

A very busy medical building And specialty clinics inside…read moretoo All in all I need some imaging and this was were I needed to go I be here before and it was a quick visit Very nice tech.

I went to Sharp Rees-Stealy Urgent Care in Santee after cutting the corner of my finger off and…read morebleeding throughout the entire day. I was in severe pain and repeatedly expressed that to Dr. Natasha Boydstun and Nurse Brenda. My pain was dismissed from the beginning. I was told to "just take Tylenol and ibuprofen" and that was the extent of their pain management plan. After receiving a tetanus shot (my first since 1998), I was told I would be sent home with basic bandaging supplies and Surgifoam for aftercare. They never gave it to me. Let me be clear: when someone is in severe pain and likely in shock, it is not their responsibility to remind medical staff to provide the supplies they themselves said they would give. That is basic follow-through and basic care. When my pain worsened, I called multiple times asking for help. Instead of addressing it, I was told I would need to go to the ER to be reevaluated for the same pain I had reported from the start. There was no empathy, no accountability, and no urgency. I have never felt so dismissed by a medical team in my life. I would NEVER recommend this facility to anyone seeking basic competent and compassionate care. Ironically, my pharmacist showed more compassion and concern than the medical team who treated me. She took the time to listen and speak to me kindly, something I never received at this urgent care. And honestly, after this experience, it's no surprise the ratings for this location are so low. I would NOT recommend being seen by either of those two medical so-called professionals to anyone in the community seeking urgent care.