I went here from El Cajon because i read great things about the Santee location…read moreKassandra with a "K" and Sarah with an "h" were outstanding! Professional helpful warm and friendly as well as their manager! I HIGHLY RECOMMEND THIS PLACE!! GRADE A+

I have been going to Quest Diagnostics for the last 22 years(every six months) for my blood tests…read moreafter suffering a heart attack in 2002! I am covered through two PPO medical insurances (Aetna and Cigna), which cover all my blood tests with zero out-of-pocket expenses! I don't have to pay a single dollar because Aetna and Cigna cover my blood test 100% every time! But when I went to get my last blood test(07/14/26) at the Santee, CA 92071 location, I was told that I had to pay $98.00 to get my test done! The employee (Jessica?) insisted that I owe $98 to complete my blood test! I was beyond shocked, to say the least! She was downright rude and kept saying I owed that much! The two excellent PPO plans I have include discounted contracts with Quest Diagnostics, so there are zero out-of-pocket expenses on my part! The Quest Diagnostics employee(Jessica) was adamant in insisting that I owe! I almost had a nervous breakdown, and this kind of behavior from any of your employees can put undue stress and fear on a patient when getting a test done at this facility. Especially the elderly who live with very limited incomes! I am not pleased with this rude behavior by this particular employee(Jessica?) at the Santee, CA 92071 location! These employees need to be retrained so people can feel welcome and not have to be stressed out when dealing with insurance claims! I have been a very faithful patient with Quest Diagnostics facilities, and I must say this is the most stressful experience I have had because she was not well informed or not well trained on how to deal with patients who come there to get their tests done! I wouldn't be surprised if one day an elderly patient has a heart attack when they hear that their test cannot be performed until they pay up front(when they actually have great insurance coverage)!! Somebody from the Quest Diagnostics company needs to address these issues with all employees on how to treat patients with compassion and understanding, so there is no undue stress! Thank you for understanding! P.S. The employee, Jessica, kept saying that my doctor had not put a diagnosis code on the paper, and that is why she had to charge me! What she forgot to understand was that the blood tests are done so the doctors can make a proper diagnosis on any patient when the results are viewed! Her reason was laughable, to say the least! It was an oxymoron!

Giving this clinic 3/5 because the staff is super friendly and we love our pediatrician. However I…read morecan't help but be frustrated that there's a lack of follow up when we aren't at the clinic My baby needed 2 ultrasound done and when we called to schedule with Radys they only allowed us to have 1 ultrasound done because the second could not be done due to the diagnosis. Apparently the diagnosis wasn't sufficient enough so the Santee clinic had to clarify. Despite our constant follow up nothing was sent from the clinic to radys. We went in and got 1 ultrasound done. Only a day or two after we were approved for the second. We received our bill and we have to pay $750 for the ultrasound and now we have to go back for the 2nd and pay another $750 bill. If we just had gone there and done both scans in 1 visit we could have avoided this. Because of the Lack of follow up from the clinic we have to pay even more out of pocket and more time spent when it should have not happened. I hope scripps understands there are families that don't have the luxury to waste money

I have blood work done at Scripps Clinic by Wendy alone. Finding a vein on me is like looking for…read moregold. She's the only one in the WHOLE COUNTY that's able to find it on the first try. Signing in and Care is top notch. Because everyone knows I won't go to anyone else there, they ask to watch, ask questions, and Wendy's happy to let them know how she finds the vein. This is true teamwork.

Very unprofessional from beginning to end. This unpleasant experience started when I first tried to…read morecall the company to schedule an appointment for a standard pre-employment drug screen. I waited on hold for 40 minutes, following several different menu options to try and get someone on the phone and never once was my call answered. Because I really needed the results to start a new job, I finally decided I would just show up in person. When I arrived, there was already someone inside and I had to wait for about 20 minutes, which is why I had wanted to call to make an appointment in the first place. I was annoyed enough already, but it only got worse. The facility did not appear to be clean. Upon walking in it was very cluttered with papers, boxes and other items, and it smelled like stale cigarette smoke. This could have been from a previous tenant, but very off-putting none the less. The bathroom where I gave my sample was really gross. The sink was very rusted and it just had a very unsanitary appearance. Nothing like other professional places where I've had similar services before. The person who attended me was very creepy and made me uncomfortable. Not wearing gloves and refusing to wear a mask was bad enough, but I was SHOOK when the attendant used the same thermometer used to read my temperature TO READ THE TEMPERATURE OF MY URINE SAMPLE rather than simply using the temperature strip on the side of the sample collection cup. I can't be certain, but I'm willing to bet this would not be considered best practices. When the temperature of my first sample came back 101, the attendant discarded it and made me sit in this dingy office space for 40 minutes while drinking tap water from his gross rusty sink, so I could produce another. All the while, he proceeded to make inappropriate comments such as "I can either play dumb, or not dumb," "whatever you tell me I don't have to repeat to your employer," or my favorite, "you social workers are all the same..." It seems he was insinuating some misconduct on my part which I did not appreciate whatsoever, ESPECIALLY BECAUSE MY SECOND SAMPLE CAME BACK NEGATIVE FOR EVERYTHING I left the place with a very poor impression, but that was only half of my dissatisfaction with the services. I took the test on a Wednesday and I did not get results UNTIL FRIDAY OF THE FOLLOWING WEEK! Granted, the day after my test was Thanksgiving, but that still allows at least 5 business days with no results. And just as before, they were unable to be reached by phone after being on hold for another 40 minutes. This is especially frustrating because I had a new job pending on these results. This poor quality service literally put my life on hold. If you're a company looking for a service to ensure a quick hiring process, or an individual looking for a clean facility to test in for personal reasons...LOOK ELSEWHERE.

I have to say this was by far the most run down hole in the wall unsanitary unorganized place I…read morehave ever seen. He doesnt wear gloves EVER dealing with urine from random people. Doesnt wear a mask when its MANDATORY to do so. Makes you wait outside. I will for sure be calling the health department and bbb. Not to mention he dumped my sample out due to it being 100 degrees which is the max temperature it can be....and I had been standing outside in the heat and just getting over a cold. Hes a joke. And I will be reporting him.

Excellent Doctor Explained every completely. I felt…read morerespected and I was included in the decisions.

I would recommend this urgent care to my worst enemy, wait times are long and the MA that took my…read morevitals is rude as fuck don't know who decided to give her that license. she has no type of bed side manner, wish I knew her name, she was older and heavier set in bright pink scrubs on her phones, you can tell they hire about just anything there. Overall DO NOT GO HERE! Worst experience in a "medical" environment I have ever had.

A very busy medical building And specialty clinics inside…read moretoo All in all I need some imaging and this was were I needed to go I be here before and it was a quick visit Very nice tech.

I went to Sharp Rees-Stealy Urgent Care in Santee after cutting the corner of my finger off and…read morebleeding throughout the entire day. I was in severe pain and repeatedly expressed that to Dr. Natasha Boydstun and Nurse Brenda. My pain was dismissed from the beginning. I was told to "just take Tylenol and ibuprofen" and that was the extent of their pain management plan. After receiving a tetanus shot (my first since 1998), I was told I would be sent home with basic bandaging supplies and Surgifoam for aftercare. They never gave it to me. Let me be clear: when someone is in severe pain and likely in shock, it is not their responsibility to remind medical staff to provide the supplies they themselves said they would give. That is basic follow-through and basic care. When my pain worsened, I called multiple times asking for help. Instead of addressing it, I was told I would need to go to the ER to be reevaluated for the same pain I had reported from the start. There was no empathy, no accountability, and no urgency. I have never felt so dismissed by a medical team in my life. I would NEVER recommend this facility to anyone seeking basic competent and compassionate care. Ironically, my pharmacist showed more compassion and concern than the medical team who treated me. She took the time to listen and speak to me kindly, something I never received at this urgent care. And honestly, after this experience, it's no surprise the ratings for this location are so low. I would NOT recommend being seen by either of those two medical so-called professionals to anyone in the community seeking urgent care.

Not sure if this is an actual review, per se, since I've had no dealings w/them, but, I filled-out…read moretheir online contact form and heard NOTHING. The online contact form can either be a convenient way for prospective clients to ask questions (With the expectation that they'll be ANSWERED!), when deciding whether, or not to do business with u, or, a great way to create a NEGATIVE 1st impression, by failing to utilize the tool that u CHOSE to make available on your site! We're hurtling toward 2018, ppl! I don't wanna be on the phone with any1, if it can be avoided, and, if the information is of consequence (Which I consider my health to be!), verbal communication is notoriously susceptible to important details being lost in translation. U lost a potential client, simply by doing NOTHING.

I went for flu shot used the sign in machine but I was taken well before it's estimate. I think the…read moremachine texted me to come back and they were waiting on me. Very professional very nice and very quick. So much better than the usual hour I wait at my DR office. Literally my day was saved. Going back next year

Total bait and switch on billing! Daughter had a fever so…read morethey tested her for Strep and Mono. Gave me a price of $196 so I gave the Okay to proceed. She did instant labs in the clinic and got negative results, and the medical personnel said she was sending them off for 2nd opinion --- never mentioning an additional cost for this..... Just got hit his a bill from Quest for $145 for strep test! I called minute clinic to complain, stating that i paid for all precedures quoted to me on the price at the time of visit. They said this outside cost is not included in anything that the physician does and I have to pay it! Bull crap! When the lady told me how much the tests were she required payment immediately! Why would I expect another bill?? AND the bill that came says its for blood test for strep.... the minute clinic rep says they only test for strep by culture, not blood!

Very kind and reasonable. They are willing to work with you, and do a good job setting your…read moreexpectations. It is always nice to work with someone you feel is being completely upfront and honest with you.

I definitely would recommend this company. I called and…read morespoke with Krista- She was able to test my home the next day. She was very thorough and talked me through everything.She really understood my situation and worked to give me the information I needed. I received my results right on time. The report was extremely informative and easy to understand. Thanks for giving me piece of mind Superior Mold Testing!

Prompt, extremely thorough, knowledgeable, friendly, caring, went above and beyond, and very fair…read morepriced. Will recommend to all my friends!

Josh (the owner and sole proprietor / technician for SD Mold Inspection) is one of those rare…read morepeople that will unknowingly restore your faith in humanity. In the chaos of the water damage, I had to deal with one grifter after another. Then there was Josh. He is HONEST; and just a morally good person. He is also VERY THOROUGH (he updated the report when new information was uncovered; which was unexpected, but very welcome)...his reports are comprehensive and scientific and very explanatory..... ...What else is there to say...? Other than: thanks!; and that for anyone in need of a mold inspection: you won't find anyone better than SD Mold Inspection, and you'll be glad you saw this and all his other (only) 5-star reviews....

Tiffany rociks...she is the best...blood drawer of all time...worth waiting for her if you can...I…read moream a total needle phob...so I know who is the best...I hate needles. and I get a lot of blood draws ...booo...but Tiffany she really is the sweetest person and she knows her job.

This is a hidden healthcare secret. Easy parking, super friendly front office people who are always…read moresmiling and make you feel welcome and at ease. Jimmy the phlebotomist is a magician. I HATE needles and he is finished before I know it. We appreciate the positive attitude, professionalism, and kindness of the crew here.