Set up online account with Quest Diagnostics and was able to schedule an appointment when I needed…read moreit. Phlebotomist was professional and kind. Short wait time. Highly recommend Quest Diagnostics over Lab Corp.

DO NOT GO HERE THIS COMPANY IS A SCAM. Lazy employees don't do anything. I came in for a walk and…read morewaited over an hour and asked why I'm not being called back and they told me the appointments go first. OK that makes sense. People made an appointment they take priority, so why do you accept walk-ins? What are the walk-ins expected to do but sit there all day long. If your employees are not going to take the time to see walk-ins and take the five minutes they get in between patients to go talk bad on the patient in the back (which we overheard) then don't accept walk-ins. THIS COMPANY IS A SCAM.

I went in last Monday morning to get a blood test. I was told two to three days for my results. It…read moreis now Friday. I have left message and both texted and emailed (as per the voicemail message) and still have not heard anything back. I regret paying in cash because had I paid with my debit card I could've challenged the charge. I don't think I've ever encountered a medical business run more unprofessionally before. No one ever answers the phone. No one returns calls. No one emails. They don't care at all about customer service. They just take your money.

I went here yesterday for a (free) std test. I guess they're giving them away to test whether or…read morenot at-home testing kits will work? The nurse appeared to be the only person working that morning, and despite having to man the phones, greet patients AND do all the blood draws, etc, she was really sweet and capable. A+, would allow to stick me with needles again. The part I had to do myself was...not so great. I was left to my own devices with a sheet of instructions to guide me. I dont think at home std testing is for me. I got blood on the consent form. Sorry nice nurse lady. I would only do this again if the price of the test was significantly lower than just paying for a professional to do it.

This company essentially up my online account and will only show my wife's results. I sent in a…read morehelp message and was told that my wife's name is tied to my email account ( because I paid her bill) so thats just how it is. There is no other telephone assistance available except billing. Also they have done away with having a person to book you in at Legacy Salmon Creek. I was there last month and my wife helped several older people book in, as they couldn't make head nor tail of how to book in electronically. I used to like this particular lab location before Labcorp took over. Now it is pants! I'll find somewhere else to get any labs done in the future. Very poor company overall and very poor service.

arrived to get labs drawn at 11:18. I was walking to the door and the guy locked the door!! I…read moreknocked on the door and he didn't even turn around! I drove 30 min to get here!! lunch is from 11:30-12:30!

This is the second time my husband have used this Labcorp and Norm has helped us both times. He is…read morebeyond kind and hospitable. This time just for a drug test since my husband and I are both travel nurses but last time we had to get quantumferon blood draws and he was great with the needle! I appreciate his hand hygiene and cleanliness. I have watched people get rude with him because they failed to make an appointment, but Norm always keeps his composure and tries to get with people as quickly as he possibly can. We are thankful, yet again for a easy and great experience here thanks to Norm!

Had absolutely the rudest interaction with the "nurse" Michelle at this location. Their kiosk…read moreapparently wasn't working to sign in for an appointment, I had tried the day before and it wouldn't work and nobody would come to the door when I rang the bell so I returned today and patiently waited until she opened the door. When the door opened for her to her get the next patient. I said "Could I get 10 seconds of your time regarding this kiosk?" Her immediate response was "It never takes 10 seconds" in a real snarky tone. I was absolutely shocked at her rudeness. Needless to say she didn't help me at all and had attitude during our brief interaction. I wound up going to their Portland location to get my lab work done by the extremely polite staff there. Clearly Michelle was having a bad day or miserable with her life/job but WOW I wouldn't want her representing my company.

Labcorp took over the blood labs at Legacy Salmon Creek in 2024. Super easy to schedule if doing…read moreblood only. You go to the express check in kiosk and scan your ID. Once you check in at the kiosk, you will be called up for insurance verification, and potential costs. If the blood tests are related to surgery, there is a sign that says to check in at the front desk. If imaging needed, then I believe you check in at the front reception also. https://www.labcorp.com/labs-and-appointments Everyone was kind and quick!

Long wait times. Check in kiosk which every patient touches is NOT cleaned throughout the day…read more Phlebotomist was unprofessional. Singing along to the loud music playing. Bruised arm and knicked arm when he removed the needle. Billing is horrible. They bill you a seperate bill for each lab test drawn on the SAME day. Two and half weeks after they cashed my check they continued to send me bills to my email and home address. I had already paid them the bills they continued to send me. When I asked how I could make an appointment so I would not have to wait as a walk in I was told to call. I asked for the number and was told to "Google it."

I needed a blood draw for an out of state lab. I had planned to just hop down the street to Lab…read moreCorp. Nope! They wouldn't draw for my lab because it wasn't in network. I got super frustrated and started spiraling about how long it was going to take to get this lab done. Phlebelle to the rescue! i found them on Yelp! (Yay!) It only took me a couple minutes to book online on a Monday afternoon, getting an appointment at the office on Wednesday morning! I haven't used their at-home mobile service but I'm really glad to know it's there. Sometimes my disability makes it very difficult to leave the house and it's nice to know there's a kind person who can help out. I can't recommend enough. Oh, and also she's a phenomenal phlebotomist.

Absolutely wonderful service. I had to get blood drawn for a lab study I was a part of with a lot…read moreof vials. It went extremely quickly and painless. Highly recommend.

We have visited here twice. Definitely recommend if you need a quick urgent care spot. Both times…read morewe have needed x-rays so make sure you check to see if the x-ray tech will be there as they are not there all the time. Thankfully both times an x-ray tech was available. Very kind and helpful staff. Straight to seeing how they can help and letting us know options. This is a million times better than legacy. Save yourself the headache and try them first. Worst case they will refer you somewhere else, but so thankful for this place.

The folks at this office are very friendly however we have had billing issues since January and…read morethey still aren't resolved. I did the tele visit in January and the operator insisted I pay more than my usual co pay, which I agreed to because I was sick and needed to see someone. Next issue from the week prior was my wife's visit. She paid in person yet is still receiving notices that she has an open balance. Typically if you have an open balance for more than two months you get sent to collections. This is my biggest concern. We went in person to show our receipts to the receptionist, Jolene, who seemed very helpful. She told us someone would be giving us a call in the next day or two. The people were very friendly when my wife went to urgent care, but having these billing issues still unresolved two months later is unacceptable. I can still recommend going to get decent care here but if this isn't resolved and we are incorrectly sent to collections, this will easily slip into nightmare territory. Lastly I want to note that my previous unflattering review was removed.

This has to be the most unprofessional medical facility I have ever been to. When I walked in the…read moreguy at the desk was watching TV on his phone and could hardly be bothered to check me in. His response was the same to everyone who checked in after me. The lady who helped me with my TSA Precheck was on her phone the whole time she was with me. One had on her phone, one clicking on the machine. I would recommend going literally anywhere else but here if you can help it.

This lab was so fast! They were helpful with getting me in quickly and emailed results as soon as…read morethey got them. Highly recommend

Melissa Cosgrove RN was extremly patient with me, having to go in 3 times; over 2 weeks; for my DOT…read moreexam for my CDL. Having 'white coat syndrome', my BP held me back from passing. She gave me advise I needed & working with my Dr. I was able to bring my BP down to a passing score. Diane B. Vancouver, WA

Ordered a test through a third party. Tester at this office failed to retrieve/put my mailing…read moreaddress on my consent form so I can receive my results & when I called to get it added the woman I spoke with was extremely rude. I asked them to add my mailing address to the form and she informed me with a lot of attitude that they "wouldn't be doing that" then hung up on me. When I called back she refused to even look at the form to see if there was a space for a mailing address. I'm really not sure why the attitude or the refusal to help a customer. Inexplicably unprofessional and incompetent behavior.

A Gentle Touch is exactly what we were looking for. Our special needs daughter with Autism and…read moreother disabilities lives in a supportive living home and needed a blood draw. From the first phone call to the office when I talked to the owner Tanya to the day of the blood draw it was an outstanding experience! Our daughter had never had a successful blood draw without being under anesthesia before. Gentle Touch Mobile Phlebotomy came to our daughter's home and worked patiently with her walking her through the steps with the support of her caregivers for her first ever successful blood draw at 32. The last time she had a blood draw was five years ago under anesthesia at OHSU during a dental procedure. This was a HUGE milestone for Jenna and it went so smoothly! I can't explain what a tremendous achievement this was for her! Her wonderful caregivers worked so hard to prepared her and supported her for this big event in her life. Gentle Touch Mobile Phlebotomy was very prepared, kind, worked with Jenna at her own pace and level explaining what was happening with tremendous patience and kindness. We highly recommend them for anyone needing an in home blood draw for people with disabilities like our daughter, people who perhaps aren't comfortable leaving their homes, are medically fragile or even want to protect their privacy. They are very professional, compassionate, caring, friendly and wonderful to work with. We will be using there services for many years to come.

Gentle touch is the perfect name for this business. Tanya did such a good job that I didn't even…read morefeel the needle go in. She was also so friendly and very professional and quick and efficient. I would highly recommend her.