NEVER TAKE YOUR VEHICLE HERE! They completely ruined my car that I had just purchased. An employee…read moreleft a part off and oil was all over my garage floor the next morning. I returned my car to them, they kept it 3-4 days while waiting on a part to come in, and told me everything was fixed. I picked up my car and it would barely run. Takes a long time to accelerate more than 30 or 40 mph, shrill beeping notices are almost constant, ive had nothing but problems. My mother and stepfather were the only owners of this vehicle and it was always garaged and babied. It ran PERFECTLY before taking it to Ridgemont Superlube but they claim it's just a big ole coincidence that it now runs like . I am single and no longer have a reliable vehicle because I trusted them, and paid them $150 to destroy my car. Use a business with integrity--this business has NONE.

They ruint my lug nuts by rounding them off now I have to go to the dealership to get them removed…read moreand then broke my air filter housing causing premature wear and tear on the brand new filter not even 100 miles after the change, would not rec this place they do not know what their doing!

I was torn as to what to rate them as they are generally nice people and I do not like giving nice…read morepeople a bad review. Unfortunately after the experience I have had I have to do so. I ordered new wheels and tires for both my new 2024 RAM 2500 Limited and my wife's Jeep Wrangler Rubicon. The initial install went great aside from them leaving all my new wheels and tires a mess from the install. Hey, these things happen, but is disappointing when spending that much on nice new things. What is causing this post is I took my truck in for a rotation and while doing so one of the techs didn't pay attention and broke off a wheel stud with his impact gun. They told me they did it and gave me info to get it covered, but unfortunately I had to handle finding a shop and handle getting fixed, taking a 1/2 day off from work. Then it was a pain to get reimbursed - not at all a good experience. Zero customer care. A few weeks ago it was time for another rotation and this time I decide to have the dealership do it as part of a service. I immediately get a call asking who last worked on my tires and wheels. I ask why and they proceed to tell me (2) of the studs are broken off 1/2 way inside the lug nuts. The opposite side from where the previous tech had broken a stud. I had to pay to have dealer fix and then when I try to contact Discount Tire, I either get left on hold or leave a message that is never returned. This happened multiple times. I decided once again to try contacting Discount Tire before leaving a negative review and Josh is not available so I speak with Derek. Derek seems to actually take an interest and I explained everything to him and he agreed to reimburse me for the costs caused by damage. Just needed a receipt. I let him know I was traveling and would get with him later in the week. I called him and due to our schedules not aligning I emailed him the info and asked for a confirmation that he received what he needed. Now radio silence. I have tried numerous times to reach him for the past week or so, 10+ rings for someone to answer the phone, sitting on hold for 10+ minutes, I have now decided my time is worth more than this effort and money. I have posted a picture the dealer sent me, I do not have a picture of the original damage. Yes everyone is nice, but the reality is I cannot trust them to work on my vehicles nor do they seem to have their business running in a fashion focused on customer service. Be cautious on using them for anything.

Bright in a tire pressure low warning. So far, they are slammed, waiting time is 5 1/2 hours…read more After the remodel, there is limited seating.

Make an appointment, it saves you time, trust me. Great service, friendly folks. If you stay,…read morebring a book. Tires are great! They do all our vehicles: cars, trucks and trailers!

Update on refund: So I went in to the store the following day and spoke to the manager regarding…read morethe visits on the previous day. I told him that I was there for the wheel sensor and for the refund of everything that was charged to my Discount Tire Synchrony card. Manager went to the bay area where my tire was swapped and then came back to tell me he couldn't find the sensor. He gave me a new sensor at no cost and told me to go back into the store and that they would program it to my car. He also gave me a full refund on all of the charges 2 tire unmounts and 1 tire mount and wheel alignment.

This is a first class operation for great auto repair. Always a detailed estimate provided before…read morework is done. Complete trust in their service.

You can trust Procter Automotive to service your vehicle. I…read morewasn't fond of driving to Lubbock for maintenance. I am a widow of a husband that did everything car related. I have never felt I was taken advantage of, and certainly approve of my BMW being locked up in a well-lit parking lot across from the shop, if they have no room inside. , whose husband took care of servicing the cars. I have never felt taken advantage of pricewise. I love the fact they keep your car overnight in a fenced well lighted parking lot across from Procter automotive. With all the crime happening, it's nice to know that my vehicle is safe.

Moved to Abilene a year ago from Florida and it's been a challenge trying to find a shop that uses…read moreAmsoil and is honest. For the past 11 months I've been using the Toyota dealership and it's been a pain in the ass. They have made so many mistakes I had to find a new place for service. Came here after someone at work recommended them. Made an appointment for an Oil change on my Tacoma with Amsoil oil, they also wired my camper shell AND a State inspection for less that the oil change at the dealer. Everyone was nice and they accommodated my appointment as a new customer. I will definitely be back with my Tacoma. Oh and they had me in and out quickly. Thank you Tribe Automotive for excellent service. You just gained a new customer.

In the past after initially opening. I heard great things about Tribe and I would love to give them…read moremy business however, I have contacted them on three occasions over a couple months to inquire about obtaining an estimate and have been told each time that they would call me back. I have yet to receive a call. I cannot speak to the value or quality of service they provide because the communication has not been great. Live right here in Tuscola near Coronado's Camp. Dude H. obviously is not my name. It's a moniker that I use on all SM.

Friendly quick service. They repaired my flat and got me back on the road in less than 15 minutes…read more Amazing!

The reviews for this place are great, but I've never been here. The truck I just bought has new…read moretires from here with lifetime warranty. I had a nail in a tire so I went in to get it fixed. He didn't even look at my paperwork. He just said no problem, we'll fix it. Thirty minutes later my tire is fixed for free and I'm on my way. The good service and friendly employees made a believer out of me. I'm now a Bill Williams fan and will take my business here. Thank you for the great service, and I'll be back!

These guys are the best. Always great service. Highly recommend. So if your vehicle needs repairs…read moregive John a call.

The staff are friendly, accurate and timely with repairs! Can't recommend outlaw automotive enough!read more

Save time and trouble and avoid this place. They had Mt car 10 days and just now saying they have…read moreno time to look for parts but I could. I have children I don't have time and I'm no mechanic. 2nd I told them I'd take it to Fulgham instead Cody is an asshole and told me to " take it to someone who knew what they were doing " I wanted to love this place because its in town and convenient but I'll never turn my back on Fulgham automotive ever again. Cody said he also hired new mechanic's so therefore he has no time to do his job.

broke down in abilene on a cross country trip. transmission leaking oil. made the mistake of…read moregoing to the dealership, dodge, in clyde. terrible service and nothing fixed. after a week i gave up and at the suggestion of an airforce airman went to "my mechanic" in abilene. met brodie and kody. absolutely great people. their entire staff were exceptional. troubleshot the vehicle, identified the problem in one day got the vehicle in operation and arranged the storage and shipment of it to my home address. couldn't ask for any better service. thanks to them for all the help.